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Rapallo Hotel

#18 of 459 Hotels in Florence
Certificate of Excellence
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Via Santa Caterina d'Alessandria, 7, 50129 Florence, Italy
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€10 off room rate
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Rapallo Hotel
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1,047 reviews from our community

Traveler rating
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    272
    28
    5
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Adelaide, Australia
Contributor
15 reviews 15 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at this hotel as part of our honeymoon and we were not disappointed. The location of the hotel was great. It took us 10 minutes to walk from S.M. Novella train station, although it was a bumpy road tugging along our suitcases. The rest of the city is also within walking distance and we did... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed for 4 nights. Staff provided excellent service throughout. Room clean, comfortable and quiet. We walked to all tourist attractions including State of David (10 minutes) and those in the centre of town (15-20 minutes) so for us a very convenient location as we enjoyed the walks. If you prefer there is excellent public transport just on the corner... More 

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review

Thanks for your comment, the appreciation of our customers is always very important. Lorenzo More 

asheville, nc usa
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

wonderful, modern room with plenty of space and great amenities. best of all was the service; in particular, Mauro, who went out of his way to find us a great restaurant and then, he let them know to expect us -so we were well received:) He also hooked us up with a gift for our friends that we desperately needed... More 

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review

Thanks, much appreciated comment, glad to have been able to offer an excellent service. Mauro is always a guarantee for good advice on restaurants. Lorenzo More 

New York City, New York
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great hotel with a boutique feel in the center of Florence! Stayed here for four nights and was very pleased with the quality of the room, location, service and accessibility. The hotel is completely barrier-free with an automatic door, step-free entrance, fully accessible room with a large bathroom and shower equipped with grab bars and a seat, and lovely breakfast... More 

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review

Dear thanks for your comment, it was very important for us to offer every comfort and ensure a good stay, I am pleased that my help has been helpful to you, come back soon Lorenzo More 

Perth
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Rapallo is a great little hotel only 10 minutes walk from the centre of Florence and where you will want to do all of your tourist activities. The hotel seems to have been renovated recently and everything is nice and fresh from the downstairs lobby areas to the room. We had a double room and it was spacious and... More 

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review

Thank you for your comment and for your suggestions. we are pleased to have you offered a good stay and a desire to return to visit us. greetings Lorenzo More 

Singapore, Singapore
Top Contributor
112 reviews 112 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights while we were on a cycling tour in Tuscany. We stayed a night at each end of the tour and were in the same room in both occasions. The room was lovely with a small balcony you could walk out on and watch the crowds below. The Hotel is well located close to the... More 

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review

Thank you for your comment, we know it's hard to compete with the proverbial gentilessa of hotels in singapore and so your comment is appreciated. we hope you will one day return to Florence will be our great pleasure to welcome you again. Lorenzo More 

Dublin, Ireland
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We had the pleasure of staying in this gorgeous hotel for 4 nights earlier this month. Our room was very modern and comfortable with beautiful en suite bathroom, large wardrobe space, minibar with complimentary water and Sky television service. WiFi was available throughout the hotel also. We availed of the complimentary afternoon tea each day, which provided free tea, coffee... More 

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review

thank you very much the complete satisfaction of the customer is truly the most beautiful side of our work and the most rewarding Lorenzo More 

Salida, Colorado
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

What sets this hotel apart from the rest is the friendly and helpful staff. They make a point of reaching out to clients and offering useful travel information. Lorenzo is particularly well-versed on the history of Florence and shared a wealth of information with us. The breakfast is abundant and beautifully presented. There's an afternoon gratis reception with small bites... More 

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review

Thank you for your comment, it was a pleasure for me condividiere the great passion for the history of Florence. we hope to have you back again our guests Lorenzo More 

Senior Contributor
22 reviews 22 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I travelled to Florence on my own, first sole trip for a long time so the location of the hotel was priority; this hotel did not disappoint. It's superbly located 5 minutes walk from central station and similarly from the duomo and main square area. The area is very pleasant and safe. Check in was slow, the gentleman was welcoming... More 

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review

Thank you for your comment, I appreciate your desire to leave a comment for us and give good advice; let's just note, there are a few things in the hotel that is not possible for us to do, how to give, before the time, a room still regularly occupied by another customer. We have to be able to guarantee everyone... More 

Manhattan, Kansas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed out stay very much! The staff was very friendly, our room was clean and nicely updated! The hotel is close enough to everything but still away enough to be quiet! My laundry is the least expensive than any other hotel we stayed in in Italy. Breakfast was excellent - we would definitely stay here the next time we... More 

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review

Thanks for your comment, I am glad that you tried every good and service was good. greetings from Florence Lorenzo More 

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