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All 479 Florence hotels »

Pitti Palace al Ponte Vecchio

3.0 of 5
Borgo San Jacopo, 3, 50125 Florence, Italy
Hotel amenities
Ranked #110 of 479 hotels in Florence
4.0 of 5 stars 581 Reviews
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581 reviews from our community

What travelers say about this hotel
  • Very nice(6)
  • Reception staff(6)
  • Very clean(5)
  • Superior room(4)
  • Great location(4)
  • Friendly and helpful(3)
  • Street noise(3)
  • Next time(3)
Traveler rating
    194
    282
    71
    28
    6
Only show reviews for Family (32) | Couples (206) | Business (13)
Date Rating
Regina2878
Ronkonkoma, New York
Senior Contributor
23 reviews
6 helpful votes
4 of 5 stars Reviewed January 30, 2012
1
person found this review helpful

Florenece is a wonderful city! What better place to stay than right at the foot of the most famous bridge in Florence the Ponte Vecchio. That is where you will find the Pitti Palace. The hotel is great and so was the staff, very helpful. You get what you pay for. They have some simple rooms very affordable and clean... More

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Chase D
Munich, Germany
Reviewer
3 reviews
4 of 5 stars Reviewed January 29, 2012

Pitti Palace is in a perfect location to explore Florence. The breakfast buffet was very good and a teriffic view of the town from the terrace. The pigeons were annoying at times. The room we stayed in is European standard with no frills. Friendly staff.Make sure you don't have too much luggage as parking in the city of Florence is... More

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FrancescaBelgirate
Belgirate
Senior Contributor
41 reviews
12 helpful votes
5 of 5 stars Reviewed January 17, 2012
1
person found this review helpful

Obviously having a hotel practically on the Ponte Vecchio is brilliant, but having a great place to stay with friendly staff, good breakfasts, evening wine tastings and films on Florence in the rooms makes this hotel way beyond the norm. Watch the films-its really eductional even for those of us who have visited Florence so many times before, do the... More

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Sabrina Bisconti, Assistant Manager at Pitti Palace al Ponte Vecchio, responded to this review
January 20, 2012

Dear Guest Thank you so much for your comment about the Hotel and the staff, we are happy that you enjoyed our DVD that is really interesting and as you say, it's a great help to understand our History. We hope to welcome you again Best Regards Sabrina Bisconti Assistant Manager More

Samserena
Melbourne, Australia
Contributor
18 reviews
5 helpful votes
4 of 5 stars Reviewed January 5, 2012

Pitti Palace was in a superb location, and the breakfast buffet has phenomenal view. The rooms are very spacious and have more than adequate amenities. Our only criticism was that we had to change rooms twice because of a plumbing problem. But the staff were great about it. They were very apologetic and helped us without fuss. If the pity... More

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Sabrina Bisconti, Assistant Manager at Pitti Palace al Ponte Vecchio, responded to this review
January 20, 2012

Dear guest from Melbourne Your comment is highly appreciated because I take this opportunity to inform you that we are continuing our renovations. We have 87 rooms and 45 of them have been recently renovated, in all the booking systems you may choose the typology that is more convenient for you. I regret to hear about the troubles you had... More

londonlawyer54
London
Senior Reviewer
7 reviews
3 helpful votes
2 of 5 stars Reviewed December 21, 2011
1
person found this review helpful

Stayed here as part of a group. Single rooms are like boxes - small and uncomfortable with tiny single beds. I had asked for a double bed when i booked and in fairness the hotel gave me a double room but others were left with these tiny single rooms. decor very tired indeed, bathroom OK but cracked tiles and not... More

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Sabrina Bisconti, Assistant Manager at Pitti Palace al Ponte Vecchio, responded to this review
January 2, 2012

Dear Guest I wish you and all the readers a happy new year full of interesting travels. I remember your group and the very exeptional tour leader, it is true that due to room budget many people decided to stay in single rooms with your exeption. Since you were not happy with your room we were happy to give you... More

brzy1018
Shelburne, Vermont
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed December 12, 2011

The decor is a bit dated, but the air conditioning worked great (we traveled in August). We took a bus from the train station, but could have walked had we not had huge suitcases. The hotel has an amazing roof top breakfast area, which we used in the evening as well with a bottle of wine. The staff were very... More

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Sabrina Bisconti, Assistant Manager at Pitti Palace al Ponte Vecchio, responded to this review
December 13, 2011

Dear Guest Thank you for leaving your comment, I am glad that you took time to enjoy a bottle of wine in our beautiful terrace, we hope that you will be back soon, in the meantime Merry Christmas and Happy new Year S. Bisconti Ass Mgr More

SCHEMA
Melbourne
Contributor
17 reviews
8 helpful votes
4 of 5 stars Reviewed December 7, 2011

Really enjoyed this hotel, you get what you paid for. Rooms are tiny, breakfast was yum. Position is amazing!!!!!!! Lift is very slow and sometimes misses levels! More

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Sabrina Bisconti, Assistant Manager at Pitti Palace al Ponte Vecchio, responded to this review
December 13, 2011

Dear Guest Thank you for quoting our Hotel, we hope that you enjoyed your stau in Florence and hope to welcome you again regards S. Bisconti Ass Mgr More

pammart
UK
Senior Reviewer
8 reviews
2 helpful votes
3 of 5 stars Reviewed December 5, 2011

Good value and right in the center of things. Five muntes from Pitti Palace, five minutes from Uffizi and ten from the Doumo ten metres (30 feet to the bridge who could ask for a better location. There in early November good stay, breakfast (only continental) pertfectly adequate for a day sightseeing lots of good restruants in the area as... More

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Sabrina Bisconti, Assistant Manager at Pitti Palace al Ponte Vecchio, responded to this review
December 13, 2011

Dear Guest Thank you for taking your time to write a comment about us, we hope to welcome you again soon regards S. Bisconti Ass Mgr More

Jason B
Belgrade, MT
Contributor
14 reviews
1 helpful vote
5 of 5 stars Reviewed December 3, 2011

This Hotel is in a great location right in the center of all the action. The Ponte Vecchio is right outside the doors and everything else a short walk from there. The breakfast service isn't much to brag about but there are hundreds of restaurants close by that serve a variety of breakfast dishes. the rooms aren't large but are... More

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Sabrina Bisconti, Assistant Manager at Pitti Palace al Ponte Vecchio, responded to this review
December 13, 2011

Dear Guest Thank you for your nice comment about the Hotel and the staff, we hope that yyou enjoyed your stay in Florence and hope to welcome you again Regards S. Bisconti Ass Mgr More

187472Bill
Las Palmas de Gran Canaria, Spain
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed November 24, 2011

This is a hotel which is in the right place.At the end of a day´s tramping round the sights you are THERE - just flop on the bed and have a read! More

Was this review helpful? Yes
Sabrina Bisconti, Assistant Manager at Pitti Palace al Ponte Vecchio, responded to this review
November 30, 2011

Dear Guest Thank you for leaving a comment about our Hotel, we hope to see you again soon Regards Sabrina Bisconti Ass. Mgr More

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Pitti Palace al Ponte Vecchio Also Known As

  • Viva Hotel Florence
  • Pitti Palace
  • Pitti Palace Florence
Address: Borgo San Jacopo, 3, 50125 Florence, Italy

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Pitti Palace al Ponte Vecchio
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