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Pitti Palace al Ponte Vecchio

#84 of 457 Hotels in Florence
Certificate of Excellence
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Borgo San Jacopo, 3, 50125 Florence, Italy
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Pitti Palace al Ponte Vecchio
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Pitti Palace al Ponte Vecchio
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1,001 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for a weekend in august 2014,after doing some research,we chose this hotel and we were very happy with our choice.The hotel is right in the centre of florence and this makes all the museums and landmarks minutes away on foot.Took only a few minutes by taxi from the train station,following a one way traffic system,so getting there... More 

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Guangzhou, China
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Ill fitting windows lets the noise in from the street, gushing loud water from the internal drain pipe when it rains, awful internet, breakfast just average or less so...if you like processed cheese and ham, juice and coffee from a machine...in Italy!! Front desk helpful though. Would we stay again..NO...stay somewhere quieter and with comfortable beds and a proper breakfast.... More 

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VivaPittiPalace, assistant manager at Pitti Palace al Ponte Vecchio, responded to this review

Dear Sirs As you may have noticed we are in the heart of Florence, 7 metres away from the Ponte Vecchio, this of couse can be the cause of a little noise sometime but in our opinion is compensated by the unbeatable position and by the thought of staying in one of the most important area of Florence. We regret... More 

Connecticut
Top Contributor
91 reviews 91 reviews
23 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here a couple of years ago and were quite happy with it so selected it again. Everything has been quite fine - clean and serviceable rooms, nice wine bar, great location-but I just can't give it a 5 this time due to terrible Internet. We are certainly not spending our time in Florence surfing the web, however, we... More 

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VivaPittiPalace, assistant manager at Pitti Palace al Ponte Vecchio, responded to this review

Dear Madame Thank you for leaving a review about us and for your loyalty in our Hotel. We apologize for the inconvenience you suffered with the WI-FI, we are trying to solve this matter and our Technicians are lookign for alternative solutions. We hope that everything will be fixed for your next stay with us Regards SB Assistang mgr More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Spent a wonderful three days in Florence in the fabulous Hotel Pitti Palace al Ponte Vecchio. The hotel is perfectly located at one end of the Ponte Vecchio, with superb views from the rooftop balcony and restaurant of old Florence. Our room, on floor five, looked out onto the Vasari Corridor, stretching across the bridge from the Uffizi to the... More 

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VivaPittiPalace, assistant manager at Pitti Palace al Ponte Vecchio, responded to this review

Dear Paul It was a pleasure to read your review, on behalf of all the staff I would like to thank you for your appreciation towards all of them and for enjoying your stay with us so much! We hope to welcome you again soon! Regards The management HOTEL PITTI PALACE AL PONTE VECCHIO More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great location for the Ponte Vecchio, and Uffizi Gallery. Hotel was very clean, nice sized room compared to others in Italy. Bathroom was very clean with a good shower and tub. Breakfast had variety and good coffee. Service was minimal but it was a buffet so it wasn't a big deal. Less than a mile walk to everything else in... More 

Was this review helpful? Yes 1
VivaPittiPalace, assistant manager at Pitti Palace al Ponte Vecchio, responded to this review

Dear Guest We thank you for writing a review about your stay with us, we are glad to read that you fully enjoyed Florence and its atmpsphere and hope to welcome you again regards SB Assistant manager More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Five wonderful days spent in fabulous Florence and a return stay at the Pitti Palace al Ponte Vecchio celebrating my birthday. Very touched to be given a birthday gift from the staff. A family run hotel since 1982 - very friendly and spotlessly clean. Breakfast was delightful and the coffee heaven - you certainly didn't want lunch after such a... More 

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VivaPittiPalace, Director of Sales at Pitti Palace al Ponte Vecchio, responded to this review

Dear Gwendoline It was a pleasure to meet you and we are happy to read that you enjoyed your birthday with us! Looking forward to welcoming you again! The staff Hotel Pitti Palace al Ponte Vecchio More 

Sao Jose dos Campos
Top Contributor
80 reviews 80 reviews
34 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has a good location however, the standard room is too small and old fashioned. The bed is king size but there isn't too much space in the room. There isn't a closet with drawers and hangers. The bathroom is also small. The password of the wi-fi stays renewing all the time which can be annoying sometimes. The breakfast... More 

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VivaPittiPalace, assistant manager at Pitti Palace al Ponte Vecchio, responded to this review

Dear Guest Thank you for leaving a review about your stay with us, I am sorry that the space available in your room was not enough for you. We hope that you enjoyed Florence and hope to welcome you again soon regards SB Assistant manager More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel is top quality, and I stayed there three nights because I got an incredible deal online. It is close to everything: Ponte Vecchio is right outside its doors, Uffizi is close by, and anything is within walking distance. The room was quiet and clean although I was next to the stairwell, so could hear anybody walking up and... More 

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VivaPittiPalace, assistant manager at Pitti Palace al Ponte Vecchio, responded to this review

Dear Nancy Thank you for writing a review about your stay with us, we are glad that you enjoyed Florence and our rooftop! We hope to welcome you again soon regards the staff HOTEL PITTI PALACE AL PONTE VECCHIO More 

London, England, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed four three nights in february. Very central to all the attractions...you can easily walk to all of them, and we walked from the station too. Spacious, comfortable room, but we had to ask for the tea and coffee making facilities, and for daily refills. Breakfast on the rooftop gave wonderful views, but there is no separate bar, so... More 

Was this review helpful? Yes 1
VivaPittiPalace, assistant manager at Pitti Palace al Ponte Vecchio, responded to this review

Dear Pamela Thank you for your positive review, we are glad to hear that you fully enjoyed our Hotel and hope to welcome you again soon Regards SB Assistant mgr More 

Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed our 2 nights in Florence. Its location was ideal. Our room was spacious and we had a king size bed. Such luxury! Buffet breakfast was served at the rooftop - although the place was small, the spread was good and sufficient. Wifi connection was not smooth at times and should be improved upon.

Was this review helpful? Yes
VivaPittiPalace, assistant manager at Pitti Palace al Ponte Vecchio, responded to this review

Dear Audrey Thank you so much for leaving a comment about your stay with us, we are glad to read that you enjoyed Florence and our Hotel, we hope to welcome you again soon Regards SB Assistant mgr More 

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