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NH Firenze

#99 of 460 Hotels in Florence
Certificate of Excellence
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Piazza Vittorio Veneto, 4/A | Porta al Prato, Cascine Park, 50123 Florence, Italy
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Best prices for: 1 room 1 guest
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NH Firenze
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NH Firenze
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326 reviews from our community

Traveler rating
    141
    142
    29
    10
    4
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52
108
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90
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Riverside, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The rooms are large and comfortable. The internet is free but very slow, but this is typical with all free internet services. The location is also great. The breakfast was very good and I loved the machine that let you choose coffee, cappuccino, tea, etc.

Was this review helpful? Yes 1
Woluwe-Saint-Lambert, Belgium
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

There is a tram and two buses that can take you to the center of Florence, or it's about a 15 min walk along the Arno. The hotel is not a bad location and the rooms are clean, the staff is very friendly and helpful. A HUGE park is just across the road, which is great if traveling with kids.... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Spent 2 nights here. Clean hotel and an amazing breakfast, but really let down by encountering a couple of members of staff who were rude and uninterested. Hotel positioned near the water which made for a nice stroll along the river into the centre. Average stay.

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1 review
5 of 5 stars Reviewed 1 week ago

Extrordinarly close to Florence centre hotel and to the train station... We found a nice, clean and quiet room and were delighted with the free Wi-fi! Very professional staff, ready to help and advice since the check in. Lovely breakfast, highly recommended

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Jersey, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked a superior room on 6th floor with balcony last October for this April/may, we arrived 30th april at 2pm, we were told our room was not ready, and that check in was at 3pm...fair enough...so we had some lunch in the restaurant. we asked for the bill to be signed to our room..we were told we had to... More 

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GGiacchetti, Direttore at NH Firenze, responded to this review

Dear Guest, I profoundly apologize for the inconvenient, everything has been managed in the worst way I have ever seen. We are already discussing with the housekeeping the reason of this delay but it is unacceptable even the fact that no-one took care of you while waiting. I kindly ask you to contact me directly in the hotel so I... More 

London
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

To give you an idea of how poor the wifi is here I have just had to spend 20 minutes writing this review. It's really unacceptable in a business hotel like this. And even more painful when you are trying to do business whilst staying here for two weeks. Upgrade your broadband deal PLEASE

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GGiacchetti, Direttore at NH Firenze, responded to this review

Dear guest, I hope you are still in the hotel, as it appears from your review, I would like to help you on this issue. The free service allows only to navigate and download e-mail, in order to have the wider band you need to upgrade to a premium version, which has a cost. The free wifi is open to... More 

uk
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at nh Florence April 22-25....good modern hotel,about 10-15 minute walk from Florence smn railway station,just follow the tram lines and you can't miss it! The hotel is modern,staff were great,especially at breakfast which was continental buffet style...they had a small table for kids breakfast and a area for Chinese breakfast which was good. About 15 minute walk into central... More 

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florida
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was very nice! We stayed here while on a bus tour. The breakfast was great and the staff we came in contact with (especially at the bar) were very friendly! Thus hotel was good size and had the feel of a 5 star establishment. We felt welcome and safe.

Was this review helpful? Yes 2
Durham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed for a week in this conveniently sited hotel, near the tramway. The room was clean and comfortable. The air conditioning was actually silent, completely unobtrusive. Staff were friendly and helpful; those at breakfast went out of their way to provide me with gluten free bread and cereal.

Review collected in partnership with NH Hotels

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Sandy, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel is tidy and very clean. It is easy reachable by tram from the Santa Maria Nuovele train station and with walkable distance from centre. There are a few restaurants jusr right the corner if you fancy a dinner not too far from hotel.

Was this review helpful? Yes 1
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