We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 461 Florence hotels

Grand Hotel Minerva

4.0 of 5 Hotel   |   Piazza Santa Maria Novella 16, 50123 Florence, Italy
Hotel amenities
Save Saved
You added Grand Hotel Minerva to your Saves list
Grand Hotel Minerva
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #71 of 461 hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Kikibb2014 Toronto, Canada
  • Overview
  • Reviews (1,078)
  • Photos (1,369)
  • Amenities
  • Q&A
  • Room tips (137)
  • Location
  • More
Write a Review

1,078 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Toronto, Canada
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

This is a four star hotel, by european standard. A bit quaint, very clean, a perfect and quiet location, steps from the train station. A great stay! We were travelling with our three teenagers and we got the perfect hotel for us. We had booked two rooms, but, upon arrival, the management offered to change the two rooms for a... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW

My daughter and I have just returned from a 5 day trip to Florence and I would like to share our experience at the Minerva. We found the hotel to far surpass our expectations (especially the pool!). The facilities and decor were wonderful and the staff, without exception were all polite, friendly and helpful. Breakfast was plentiful and again, really... More

Was this review helpful? Yes
Manchester, New Hampshire, United States
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

The Grand Hotel Minerva overlooks the piazza and has the best views of the city of Florence from the rooftop pool and bar! It is close to the train station and a easy walk to most major attractions. We loved hanging out in the piazza at night and getting an after dinner drink on the roof! Our room was nothing... More

Was this review helpful? Yes
Santa Barbara, California
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We just spent four nights here, and for the life of me I can't understand the glowing reviews of this hotel. Either they've been written by shills, or the authors have never been in even a halfway decent hotel. The truth is that pretty much the only thing good about this place is the location (and if you keep getting... More

Was this review helpful? Yes 1
Aberdeen, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Although we didn't stay at the grand hotel Minerva we did happen to spot the roof top bar from across the Piazza and called in for a cocktail. Wow - the best view in Florence and the best cocktails. Would definitely think about splashing out to stay here if I were to return to Florence.

Was this review helpful? Yes
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The rooms are comfortable, nothing special for the high price you pay. But the location and terrace are extraordinary. Rooftop pool is amazing. The most incredible city view we've ever experienced. Nice staff.

Was this review helpful? Yes
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great Hotel with a good location!! The hotel is clean and comfortable. The staff is very friendly especially the peruvian guy, he was the best!! Very good breakfast. It is very well located, very close to the train station and the little streets around the hotel have many cool restaurants. The best feauture about this hotel is the AMAZING panoramic... More

Was this review helpful? Yes
Top Contributor
122 reviews 122 reviews
50 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 1 week ago

Our first room here was light and airy but the air con did not work very well, so we were moved to a smaller room for one night before moving to a room with a view of the piazza the next day. The staff were very good during all of these changes, and a huge plate of fruit was put... More

Was this review helpful? Yes 2
Auckland, New Zealand
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here recently and enjoyed our stay. We had booked a suite and on arrival we were given a suite on the first floor (old style, frescoes on the ceiling, antique furniture, canopied bed etc). Unfortunately we just didn't like it, 1) it was very dusty and my asthma started playing up immediately, 2) the décor was not to... More

Was this review helpful? Yes
Brussels, Belgium
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

No information about the roof top terrace and pool being closed upon reservation nor arrival, despite this being the main attraction of this old, worn-down hotel. Room located next to storage and cleaning facilities made my visit very noisy (6am wake ups every day) and I was prized for a 2prs stay, despite only being me. Location not ideal and... More

Was this review helpful? Yes 1
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Guest, I am really sorry that your stay at our hotel has proved so unsatisfactory. Let me try to address your points for what I can. Pool closed: our website (as well as those online travel agencies which support this kind of information) was stating that our pool this year would be open from June to September (while it... More

Owners: What's your side of the story?
If you own or manage Grand Hotel Minerva, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Grand Hotel Minerva? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hotel Minerva

Address: Piazza Santa Maria Novella 16, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hotel Minerva 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Orbitz, Booking.com, Venere, Tingo, Otel, TripOnline SA, BookingOdigeoWL, getaroom.com, Priceline, Cheap Tickets, Agoda and EasyToBook so you can book your Grand Hotel Minerva reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel Florence

1,369 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (408)
Hotel & grounds (88)
View from room (52)
Videos (1)
Bathroom (8)
Room/suite (93)
Pool/beach area (51)
Dining (9)
Family/play areas (3)
Other (103)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (932)
Amenities (30)
Classic Room - Handicap Accessible (81)
Pool (219)
Restaurants and Bars (88)
Suite 420 (125)
Suite 501 (101)
Superior Room (82)
Superior Triple Room - Handicap Accessible (87)
The Hotel (119)

Management photos: Courtesy of the property manager

All management photos (30)
Room/suite (8)
Hotel & grounds (5)
Pool/beach area (3)
Dining (5)
Other (9)


Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#34 Luxury Hotel in Florence #41 Family Hotel in Florence #51 Business Hotel in Florence #76 Romantic Hotel in Florence
Hotel Class
Official Description (provided by the hotel)
Grand Hotel Minerva is a 4-star superior hotel in the heart of Florence's historic center in its illustrious Piazza Santa Maria Novella, which is close to the main railway station. Florence’s key tourist attractions are all just five or ten minutes’ walk from us as well as the Congress and Fair Center. The hotel boasts 102 rooms, suites and family solutions and a breathtaking rooftop terrace (open all year round) with an open-air swimming pool (open from May to September). It also offers a restaurant with its "al fresco" extension on the Piazza and five meeting rooms with day light. Wi-fi is free in all common areas and rooms. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer