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Grand Hotel Minerva

4.0 of 5 Piazza Santa Maria Novella 16, 50123 Florence, Italy
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Certificate of Excellence 2014
Grand Hotel Minerva
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Grand Hotel Minerva
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1,208 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Florence, Italy
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed at the Minerva hotel during the last week of January in room 410. The room was very small, and the facilities very basic. Upon checking in, they explained that the hotel was undergoing renovations & that because of that, the minibar was free. Since I was in the office all day i didn t mind. But when they... More 

Was this review helpful? Yes 1
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Jonny859, Thank you for having booked our property. I am sorry that our hotel has not satisfied your expectations. Please accept my apologies for the early awakening on a Saturday after a hard week of work. I hope you enjoyed your last night with us in a more spacious room and you managed to have a good sleep into... More 

Glasgow, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a few nights with my family and it was fantastic. The room was stunning, split over two floors meaning we could have some privacy from our children. The roof pool was fantastic and had great views over the centre of Florence. The staff were very friendly and one bar man even gave us free cocktails -... More 

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FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear WalkerS, I am really glad that you enjoyed our hotel and we look forward to welcoming you back for your next Florence stay. To our mutual readers I would like to specify that the type of room your are referring to is called Duplex Family Suite. We actually have a number of family solutions: if you want to have... More 

Norwich, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Excellent location close to the Pitti exhibition at the Fortezza However Hotel under renovation and much building worn being done Noisy after 8 am Hotel staff very helpful no charges for minibar during the renovation period which should be finished late Spring Hotel offered free drinks snacks during happy hour in reception area Rooms quiet but bathrooms very small Lovely... More 

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FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Markxhadden, Thank you for having been with us and for your review. Please accept my apologies for any inconvenience you may have encountered during your stay. I am glad that you appreciated the small comps we offered to our guests during the works which will be finished not in late Spring, but before Spring begins at all, i.e. on... More 

Jakarta, Indonesia
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We picked this hotel due to its location. It's very close from the Firenze Santa Maria Novella train station, just next to the Basilica di Santa Maria Novella. The hotel is classic and nice, the room is also spacious. Breakfast selection is OK, but overall the sleep quality was great. We stayed there for 3 days, and the only downside... More 

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FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Nelson P, Thank you for having chosen our hotel and for reviewing us. I am sorry that your first night has been troubled by mosquitos. These annoying insects (I would like to specify that European mosquitos cause small bulges which can itch a bit, but no more than that) are actually more active in the summer, but since this... More 

Milan, Italy
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I experienced a surprisingly charming stay in Florence by spending some nights in this beautiful hotel (at present in partial renovation), very close to the Santa Maria Novella railway station. The staff is extremely professional and helpful, rooms are wide and clean, only the breakfast might be slightly improved. The price is correct for what you get.

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Contributor
19 reviews 19 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Simply excellent. In S.Maria Novella square close to the station, but at the same time very isolated from the there. I've got a suite, with view. Breakfast very good, and an outstanding little swimming pool on the top, with an amazing full view of the city. To relax after a full day visit of Florence. I'll come back there, for... More 

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was undergoing renovation when we arrived Our room was not ready when we arrived and they offered us complimentary drinks while they where finishing the room a great touch Only 2 min walk from the station and a couple min from central Florence this hotel is in the perfect location We stayed in a superior room with a... More 

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FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Bellarins, Thank you for having chosen our hotel and or your very benevolent review. We are truly happy that you have enjoyed your stay and that our renovation works have not impacted too negatively on your hotel experience. I am hereby informing our common readers that works will be finished by mid March and the Minerva will boast 40... More 

Windsor, Canada
Top Contributor
246 reviews 246 reviews
36 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the absolute best place to stay in Florence. It is only 4 minutes walk from the Santa Maria Novella train station which is probably how you got to town on the Frecce Rosso. There is a large economical grocery store less than 5 minutes away just past the train station. The hotel is right on the central Piazza... More 

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Charlotte, North Carolina
Contributor
15 reviews 15 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Planned a trip back to Italy late in 2014 and Florence was on the agenda, so after having stayed at the Grand Hotel Minerva in 2012, I told my friends we had to stay there again this trip. It worked out that for 4 of us, it was cheaper to get the Duplex Family Suite for the two nights we... More 

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FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear John S, what can I say? A big thank you for your review and words of appreciation. We all look forward to welcoming you back for your third trip to Florence. Filippo Burroni – General manager More 

Michigan
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our favorite hotel while staying in Italy. The location is extremely close to the train station (but far enough away to be in a safe area) so you are able to walk and don't have to take a taxi. It is located inside of a Piazza, which has restaurants and has a nice atmosphere. The hotel is also... More 

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Additional Information about Grand Hotel Minerva

Address: Piazza Santa Maria Novella 16, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Minerva 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
Grand Hotel Florence
Hotel Style:
#39 Luxury Hotel in Florence
#39 Family Hotel in Florence
#56 Business Hotel in Florence
#88 Romantic Hotel in Florence

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