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Grand Hotel Minerva

4.0 of 5 Piazza Santa Maria Novella 16, 50123 Florence, Italy
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Certificate of Excellence 2014
Grand Hotel Minerva
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Grand Hotel Minerva
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1,185 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gwangju, South Korea
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

It was third time that I was been this hotel,the hotel rooms were always clean and nice.And the first experience of rooftop pool was horribly fabulous. The view of the rooftop pool,was great.It was almost like city-sightseeing at the rooftop pool.And I recommend you to book superior room rather than the classic room because you can see the piazza and... More 

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Singapore, Singapore
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel during our recent trip to Florence. We are unaware about the renovation but the hotel is generous enough to give free room service and mini bar. However, the main problem is not the noise from the square or renovation. There are mosquitoes in the room! Got bitten in the middle of the first night and had... More 

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FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Guests, Let me first of all thank you for having chosen our property for your stay in Florence. I am really sorry that your sleep has been troubled by mosquitos to the extent of changing rooms. Actually this autumn has been particularly warm and humid and mosquitos, which are normally present during the summer time, have found a proper... More 

West Midlands
Top Contributor
103 reviews 103 reviews
24 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel because of its great location 10mins from railway station and central for walking to most major sights within 20 to 30mins. Check in was faultless, pleasant staff very informative and helpful during our weekend stay. Unfortunately we were not aware that major renovations are taking place at the hotel, both in the upgrading of rooms and... More 

Was this review helpful? Yes 1
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Guests, Thank you for having booked our hotel and for expressing your appreciation of our services, especially relating to our staff. I am sorry that your stay has been affected by some inconveniences. I will take the opportunity offered by your review to expand and clarify a couple of issues you are mentioning to the benefit of our common... More 

Moreno Valley, California
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is grand, which it is, as is the name of several other hotels in the area. The meal, however, really was grand. First course was Vegetable Lasagna. Delicious. Roast Beef, potatoes and green beans followed. Gelato with chocolate finished off the meal. And, of course, wine and bread. Well worth the effort to find this place. Impeccable service.... More 

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Berlin, Germany
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Based on the mostly positive reviews, I decided to give this hotel a try as a last minute booking as my usual preferred Florence hotels were either too expensive or fully booked given the late booking. I have to say that I really didn't enjoy my stay. The noise of the renovations in the day time was very loud and... More 

Was this review helpful? Yes 1
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Guests, I am really sorry that your stay at our property proved unsatisfactory to you and I really appreciate your bringing up the related issues with clarity and earnestness. Let me try to answer your points for what I can. Renovations: we are renovating the back aisle of the hotel. Corridors leading to it have been closed by temporary... More 

Newcastle, Australia
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located centrally in the heart of the city, The Grand Hotel Minerva literally a handshake away from the Santa Maria Cathedral. This hotel is presently undergoing extensive renovations however I was not inconvenienced. My room was pleasant. The bed was comfortable and the bathroom was adequate. The main feature of my room and the reason I booked this hotel was... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Top Contributor
55 reviews 55 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 12, 2014

This hotel is like 5 minutes walk from the Central Train Station (if you know the short cut)....We decided to take the taxi until we are familiar with the place (since we are staying here for 5 days). The taxi cost us Euro 15... It’s a beautiful hotel with an open space right in front of the hotels...you can see... More 

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Norwich, United Kingdom
Contributor
15 reviews 15 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 5, 2014

Another lovely stay. We arrived very late (3am) due to a flight delay but was warmly welcomed by the night porter. Had a room on the back of the hotel which was quiet although didn't have a view. Breakfast was fab - love the food. All the staff were great. The standard hadn't gone down since our last visit. Very... More 

Was this review helpful? Yes 2
London
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2014

Stayed as a couple in the Grand Hotel Minerva for a weekend at the end of September 2014. Our junior suite on the top floor was spacious, clean and comfortable with a good sized bed and a separate lounge area. The bed was a bit squashy for my taste. Furnishings and decor were relatively sparse - the room was not... More 

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London, United Kingdom
Contributor
18 reviews 18 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 1, 2014

This place is a real find. I honeymooned in Florence many many years ago and wanted to return although my brood has increased considerably since then so we couldnt stay at the romantic place we were in then........ This place is just great for families. The location is superb, they have great family rooms that could easily house even the... More 

Was this review helpful? Yes 1
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Additional Information about Grand Hotel Minerva

Address: Piazza Santa Maria Novella 16, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Minerva 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
Grand Hotel Florence
Hotel Style:
#37 Luxury Hotel in Florence
#42 Family Hotel in Florence
#49 Business Hotel in Florence
#85 Romantic Hotel in Florence

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