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Grand Hotel Minerva

#83 of 463 Hotels in Florence
Certificate of Excellence
Piazza Santa Maria Novella 16, 50123 Florence, Italy
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Grand Hotel Minerva
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1,309 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Al Khobar, Saudi Arabia
Level Contributor
63 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The location of this hotel is absolutely breathtaking.. right in the middle of the piazza - the view from the hotel and rooftop pool was stunning. The rooms were a decent size - nothing to rave about but waking up to that view every morning was such a delight. We were up on the 5th floor so we didn't hear... More 

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Zurich, Switzerland
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Thanks for a wonderful time at Florence - city that is hard to best Great pool and food, nice staff although in the terrasse restaurant they were understaffed and we had to wait forever for a drink Location is really perfect in the heart of the city

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FilippoBurroni, General Manager at Grand Hotel Minerva, responded to this review

Dear travvvelmann, thank you for having chosen our hotel and for your kind words. I am very happy that you enjoyed your stay at Grand Hotel Minerva. Please apologize for long waiting for drinks on the rooftop. The bar is normally tended by two waiters and waiting time should not be a great issue. It would be very helpful if... More 

San Antonio, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The location of this hotel is just perfect for spending a few days in Florence. It is in a square on the fringe of city center which is a nice respite from the crowded streets surrounding all of the main attractions. There have been some reviewers who have claimed that the rooms are noisy but we really did not have... More 

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Grand Haven, Michigan, Usa
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We did not stay at this hotel but stumbled upon the restaurant as it is right next to the Piazza Santa Maria Novella. Great food, great service, beautiful location, and fair pricing. The people were so good that we took the hotel information so that if we return we would like to stay with them. Overall great find!

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French Riviera - Cote d'Azur, France
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is just a few 100 m from the Duomo, the Piazza signora and palazzo Vecchio, the galleria dei Uffizy, the Ponte Vecchio... And is situated right to the left of my favorite church in Florence : The Santa Maria Novella. The only place in the WHOLE WORLD where you will look at paintings from (just to name a... More 

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Los Angeles, California
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago

We had a bad first interaction and impression when we got here that made it our least favorite hotel experience my wife and I had in all of Italy on our honeymoon. Here's a breakdown of our experience: -The hotel is 1/2 remodeled and the other half is very old and feels like a hostel. We don't know what the... More 

Was this review helpful? Yes 3
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Phil E, I am sorry that our hotel did not meet your expectations by far. Here below I will try to provide some facts that I hope will help our mutual reader make their best choice. Our hotel (including its lobby) was thoroughly renovated in 1994. We are presently in the course of another thorough renovation. Part of the... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here during our time in Florence and could not have been happier. We traveled to Italy with our daughter, and enjoyed Florence and our hotel. The location was awesome! We walked from the Santa Maria train station with our luggage because the hotel is about a 5 minute walk. All of our excursions - to Cinque Terre and... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
144 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I plus our 2 daughters -8 and 12 - stayed here for 5 days The hotel is 5 minutes from the train on a large square The staff were welcoming and friendly and happy to assist with any questions about the city We got a recently renovated room which was great but I believe not all rooms... More 

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

Rooftop bar is awesome night view!!! Friendly and affable staff ,delicious breakfast pretty garden, The good memories thanks

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Bridgwater, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just returned from 3 nights at the Minerva. As such the hotel is very good and most of all be assured that the staff are extremely friendly and helpfull and nothing is to much trouble.Great touch with the free prosecco hour each evening 6.30 to 7.30pm. Without being negative my constructive comments would be : No wardrobe and limited hanging... More 

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FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear vorkmeister, Thank you for having stayed with us. We are particularly happy to read that your interaction with our staff was satisfactory. On the other hand I am sorry that your room did not prove comfortable enough in terms of hanging space and wardrobe. Since our rooms differ at least by a little from each other it would be... More 

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