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All 459 Florence hotels

Grand Hotel Minerva

4.0 of 5 Hotel   |   Piazza Santa Maria Novella 16, 50123 Florence, Italy
Hotel amenities
Grand Hotel Minerva

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88%
Ranked #58 of 459 hotels in Florence
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
tlpmap Indianapolis, Indiana
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1,063 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Although not a trendy location, it was either within walking distance to tourist locations or convenient to transportation. Room was recently renovated-while not what Americans would call spacious; it was very nice with plenty of space to spread out. For a mother and daughter with separate luggage, it was great to have two sturdy luggage racks and a bright bathroom.... More

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New York City, New York
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Except for some noise due to hotel construction, I was impressed by the Minerva. It's a short walk from the train station, and in the Piazza Santa Maria Novella, which is a beautiful square. The hotel staff were excellent. I didn't have a room with a view, but with Florence at the doorstep, who cares.

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Lancaster, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This is a great hotel right near (walking distance with luggage) the train station right in the Piazza Santa Maria Novella. Because it is near the train station, it is right near the hop-on hop-off bus stops making it easy to access the main attractions. We had a recently remodeled room that was nice and modern. Breakfast was okay, room... More

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Philadelphia, Pennsylvania
1 review
2 of 5 stars Reviewed 1 week ago

The staff was wonderful , the hotel is dated and not a 4 star by any countries standards. Old furniture , uncomfortable beds and musty smells. Location not great unless you want to be near the train station. Piazza is the less popular type and not attractive and homeless people living in it. Would not recommend it if you want... More

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FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Guests, I am very sorry that you were so disappointed by our premises. I hope you have nevertheless good memories of our city and that you will come back to visit it in the future. Please excuse me, but I find it hard to fully agree with your description of our rooms. I prefer not to comment on this... More

Tehran, Iran
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

everything was perfect. the location is very strategic, very near to attractions and train station. very clean, well-designed and very nice and friendly staffs. there are 2 good restaurants also opposite side of the hotel.

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Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We had the junior suite facing the santa maria novella and the mountains- room was very spacious and clean. The location is just perfect, its 2 mins away from the railway station and 5 - 10 mins away from Duomo by foot. We stayed there for 3 nights.The breakfast was so so, not much of variety in the buffet..the only... More

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FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Guests, Let me first of all thank you for booking our property and for your words of appreciation regarding its location and your room. But I would like to especially than you for pointing out an intolerable attitude from what seems to be a specific member of our staff. Usually our staff are praised for their helpfulness and cheerful... More

San Antonio, Texas
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Unbelievably friendly, helpful staff the entire weekend. Great location. We had a room on top floor facing the piazza and with windows closed it was quiet. Rooms are very spacious and bed was comfortable. Nice breakfast buffet. Had booked as we were intrigued by rooftop bar but it was under renovation. They also have a seasonal rooftop pool. Guess we... More

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West Sussex
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This hotel sets the standard for service, cleanliness and hospitality. We were greeted by smiles on the first day and every day. How important that is, and yet many hotels fail at that first hurdle. Firstly, as per many reviews I have see, the location is great. Right in the Santa Maria Novella Piazza (for a change the name of... More

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Florence
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2014

We arrived at The Grand Minerva Hotel at lunchtime on Monday 10th March and had no problems checking in although check in time was not until 2pm. The room was lovely and well equipped. We found that the safe and air conditioning did not work but they were corrected immediately and we received a free drinks voucher for our trouble... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 24, 2014

Have stayed in this hotel for 3 nights. Room furnishing is abit old.. however, location is very good. It is very near to the Firenze SMN station. Walking distance to Florence Duomo-Santa Maria del Fiore, Uffizi Gallery, Ponte Vecchio etc.. Overall the hotel staff is very friendly and helpful.

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Additional Information about Grand Hotel Minerva

Also Known As:
Grand Hotel Florence
Address: Piazza Santa Maria Novella 16, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Luxury Hotel in Florence
#36 Business Hotel in Florence
#41 Family Hotel in Florence
#55 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hotel Minerva 4*
Official Description (provided by the hotel):
Grand Hotel Minerva is a 4-star superior hotel in the heart of Florence's historic center in its illustrious Piazza Santa Maria Novella, which is close to the main railway station. Florence’s key tourist attractions are all just five or ten minutes’ walk from us as well as the Congress and Fair Center. The hotel boasts 102 rooms, suites and family solutions and a breathtaking rooftop terrace (open all year round) with an open-air swimming pool (open from May to September). It also offers a restaurant with its "al fresco" extension on the Piazza and five meeting rooms with day light. Wi-fi is free in all common areas and rooms. ... more   less 
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