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Grand Hotel Minerva


Grand Hotel Minerva
Hotel class 4 of 5
Piazza Santa Maria Novella 16, Florence 50123, Italy
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Traveler Reviews

89% Recommend
4.5 of 5 stars 194 reviews
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By trip type
All (194)
[ Date ] [ Rating ]
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4 of 5 stars
DCTravelingmom 2 contributions
DC
Jul 5, 2009 | Trip type: Family New

I loved our room -- very well decorated, very comfortable. And the pool on the roof was the best. My only complaint was the thin walls! Maybe it's because we were in a room with a door that adjoined the next room, but we could hear everything -- when the came in at 2 a.m., and when their alarm rang... more

Management response from
Alina Catrina, Marketing Office

Dear Travelingmom, Thank you for your message, we really appreciate your positive comments about our hotel. Together with a high-standard service and an eye for the detail certainly a good night sleep is something we aim to provide to our beloved Guest, and we apologize for the rumours that could be heard from the room next-door. Please be sure that...

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5 of 5 stars
FunDub 3 contributions
Dublin
Jun 30, 2009 | Trip type: Couples

The staff were really nice and helpful, we booked our Uffizi and Accademia tickets with them. The room was very comfortable, and large enough but the bathroom was a little small but extremely well equipped with everything. The location was great for close proximity to the train station, altho a little hard to get to - come out the main... more

Management response from
Alina Catrina, Responsabile gestione

Dear Fundub, Thank you for your post, your feedback is genuinely appreciated. I am very glad to hear you enjoyed your stay with us, especially your comments relating to our staff members as customer satisfaction is one of our most important mission. As you mentioned, we are conveniently located near the railway station and a few steps from the Duomo,...

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5 of 5 stars
sethgrob 4 contributions
New York
Jun 18, 2009 | Trip type: Couples
1/1 found this review helpful

Great hotel and excellent location. We were on our honeymoon and really enjoyed our stay at Minerva. The rooms are nicely decorated and big. They left us a bottle of champagne in our room and were very helpful with restaurant recommendations. Martin was especially nice, The roof deck is amazing with a great view of Florence and the Duomo. There... more

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5 of 5 stars
VHealy 3 contributions
Dublin
Jun 15, 2009 | Trip type: Couples

We stayed in this hotel for 4 nights and would highly recommend it. This hotel is in a great location to visit all of Florence's gems. The added bonus to this hotel is that it has a swimming pool on the roof which is great place to relax after a days sightseeing, there are great views from the roof and... more

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5 of 5 stars
vschea 2 contributions
Kuala Lumpur
May 18, 2009 | Trip type: Friends getaway

The hotel is located close enough to all the attractions but quiet enough to give you a good rest. The swimming pool at the roof is really a plus after a day of walking in the city. Also, hotel is located very close the the central station. If you come by the car, just follow the central station and you... more

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5 of 5 stars
LizSouthampton 1 contribution
Southampton
Apr 30, 2009 | Trip type: Family

The hotel was just around the corner from Santa Maria Novella Station very easy to get to. I travelled with my sister and one year old neice so we were knackered when we got to Florence and were amazed by the hotel, a concierge brought our bags to the room which had been upgraded from a double room to a... more

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5 of 5 stars
robincroydon 2 contributions
London
Apr 29, 2009 | Trip type: Couples
0/1 found this review helpful

We won this stay in a competition, but even so it was a fantastic hotel, the staff were great the food was brilliant, the only thing that let the hotel down was the cost of parking which at 28euro a day we found excessive. more

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4 of 5 stars
skibunny-TRIP 8 contributions
Westchester, NY
Apr 24, 2009 | Trip type: Family

Our family of 4 (includes 2 teenagers) had a great stay here. The staff was very helpful with booking museum & dinner reservations. The superior rooms were decent with lovely bathrooms. The suites are nicer. The staff gave us our choice of room when we arrived. We were upgraded to a beautiful spacious room (with frescoes on the ceiling!) when... more

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5 of 5 stars
sabinemartens 4 contributions
belgium
Mar 27, 2009 | Trip type: Family
2/2 found this review helpful

We stayed in Grand Hotel Minerva in October 2008. Mr Giacomo runs reservations and he tries to accomodate your every wish. We had booked this hotel for a trip in August but due to our daughter being ill we had to cancel. Although we didn't cancel 24h in advance (as hotel policy requires) Mr Giacomo was very understanding and didn't... more

Perfect stay
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5 of 5 stars
Tapasgeir 1 contribution
Bergen
Mar 14, 2009 | Trip type: Business, Solo travel

The close vicinity to the train and bus station, and a little bit off the shopping traks, was perfect for me. Florence is still so small that all attractions are within walking distance. The surroundings of the hotel are good, although the piazza outside would be even better without the construction activities. But there was no disturbing noise. My single... more

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Grand Hotel Minerva Address

Piazza Santa Maria Novella 16, Florence 50123, Italy