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Grand Hotel Minerva

#76 of 457 Hotels in Florence
Certificate of Excellence
Piazza Santa Maria Novella 16, 50123 Florence, Italy
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Grand Hotel Minerva
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Grand Hotel Minerva
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1,237 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Des Moines, Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived a bit early, so our room wasn't ready yet. The staff were so helpful and let us sit and gave us complimentary drinks! Since the room wasn't ready, they told us they would take our luggage to our room so we could explore Florence. Now, the room....it was far beyond what we expected. There were enough beds for... More 

Was this review helpful? Yes 2
Exeter, United Kingdom
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is the 4th time I have stayed at the Minerva and it's my first choice whenever I come to Florence. The location is very convenient for the station and the centre, and is much more attractive now that the seemingly endless building work in Piazza Santa Maria Novella has finally been completed. The hotel itself is currently undergoing a... More 

Was this review helpful? Yes 4
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our second stay with the Minerva, 3/2- 3/5. Service is top notch. The rooms are nice, many are being remodeled and the location is absolutely the best in Florence. It's an older hotel but that is not a knock, as a Hilton Gold, I love older, nice hotels the best. A short 10 min walk from Firenze SMN station, the... More 

Was this review helpful? Yes 4
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Tack82, What can I say? Just thank you for your continued support and especially for mentioning the attitude of our staff. Apropos remodeling the hotel: works are complete and now and we have 40 new rooms at our guests’ disposal. We are also trying to sort things out with our Internet provider; unfortunately the issue is not with our... More 

Nottingham, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went to this hotel 8 years ago and it was good then now it is excellent. My husband and myself and my sister stayed for 4 nights in a junior suite. The cleanliness of the rooms and the comfort of the beds surpassed all expectations every day. We overlooked the square. In all honesty there was some noise but... More 

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Was this review helpful? Yes 3
Kraków, Malopolskie, Poland
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spend in Minevra only one night but everything was on the high level. Hotel is in the center (Piazza Santa Miaria Novella), easy to get. Rooms are big enough, clean and comfortable. I had windows on the squere so during the evening i heard the music from party. In the room everything you need. Breakfast various in reasonable time... More 

Was this review helpful? Yes 3
Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved this hotel. My mother and I stayed during our whirlwind trip to Europe and spent 2 great nights at Grand Hotel Minerva. It was so refreshing to have the rooftop pool in the 90 degree sunshine in the middle of our travels. What a way to see the city of Florence from above and get some down time without... More 

Was this review helpful? Yes 1
Darmstadt, Germany
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We, 3 adults and 1 child, stayed in this hotel for three days. The location is good. However, the wifi was on and off. It got lost often, depend on where we are. The breakfast choice was limited and the same throughout our stay. We also got free mini bar, which was nice. Sofa bed was hard.

Was this review helpful? Yes 3
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Paulina A, Let me first of all thank you for having chosen us. Please accept our apologies for inconsistent wi-fi. Right these days we are upgrading the entire system, getting connected to optical fiber. No such problems would be encountered in a week from now. As to the sofa bed, I wonder if you asked for help at reception.... More 

Australia
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here for 5 nights during January and we discovered that even though there are renovations going on it wasn't that bad. The location is perfect with the train station just a 6 minute walk and the Duomo and the Uffizi just 5 minutes away. The breakfast was a highlight but the bedrooms are looking a... More 

Was this review helpful? Yes 1
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear paulybabe, thank you very much for your kind review and words. I just would like to inform our common readers that works have finished and that Grand Hotel Minerva boast a fully new aisle with 40 brand new rooms. We look forward to having you back here to test one of them! Best regards. Filippo Burroni – General Manager More 

Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015

Stayed at this hotel mid January 2015. As a solo female traveller I was drawn to this hotel because it offered services for women travelling alone! In-room dining, upgrade to superior room, beauty products etc. I was not disappointed! Given a large superior room overlooking the square with double doors opening onto a small balcony. Huge tray of free breakfast... More 

Was this review helpful? Yes 3
Bogota, Colombia
1 review
4 of 5 stars Reviewed February 16, 2015

Hotel very well located. It is renovating premises. I had a family room for 4 which was very comfortable. Hotel is a 2 minutes walk from train station and walking distance to all sites. friendly and helpful staff.

Was this review helpful? Yes
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Danielle, Thank you for your recent visit and your planning a future stay with us on such an important occasion as your wedding. We are all thrilled to have you back here! Let me add a couple of words to the benefit of our mutual readers. Works: we are now almost finished. New furniture is being placed and, since... More 

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