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Grand Hotel Minerva

#75 of 458 Hotels in Florence
Certificate of Excellence
4.0 of 5
Piazza Santa Maria Novella 16, 50123 Florence, Italy
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Best prices for: 1 room 1 guest
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Grand Hotel Minerva
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Grand Hotel Minerva
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1,250 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brentwood, Tennessee
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel Minerva has completed their renovations, just a few cosmetic things to finish. Front desk staff helpful and breakfast is more then enough. DO NOT stay in any rooms that face the square. The sounds echo and deliveries made to surrounding business start at 6am and go for a while. You hear every box being unloaded. The beds and... More 

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Excellent family room for 4 with 1 double bed and 2 singles beds with 2 bathrooms. Breakfast very complete. It is renovating all premises I don' t know when they are finish. Staff very friendly and helpful to get tickets.

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FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Ramon C, thank you for your very nice words of appreciation. I would like to inform our mutual readers that there are presently no renovation works in the hotel. We renovated its back aisle (40 rooms) during this winter and the next renovations will start mid November 2015. With my kindest regards, Filippo Burroni – General Manager More 

Perth, Australia
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice enough hotel. I wouldn't disclude it, the rooms were big and clean, the location is good, though being on the square made it noisy with buskers drumming until 11.30. The staff were friendly, though probably not career hoteliers. The breakfast was pleasant but included a bain marie. The kind of hotel that recycles elevator music for a decade. There... More 

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FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear JodiC77, Let me first of all thank you for having chosen our hotel and for your challenging review. I am sorry that our hotel did not fully satisfy your expectations. I will try and address the interesting issues you point out as best as I can. Buskers: I am sorry if some ill-behaved people have disturbed your relax. Our... More 

Louisville, Kentucky
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for three nights over the Easter weekend 2015. It was a quiet retreat away from the crowds of the holiday. Close to the major sites. Large, well appointed room could use a little refreshing but was more than acceptable with a great view of the piazza out front. What set this place apart was the incredibly helpful staff,... More 

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Senior Contributor
24 reviews 24 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is beautiful located in the centre of town, a few minutes from the duomo. The rooms are spacious, beautiful and the housekeeping staff are DIVINE! Breakfast is amazing and the rooftop pool and terrace are a sight! This hotel is stunning and should be recommended to everyone visiting beautiful Florence!

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Dubai, United Arab Emirates
Top Contributor
64 reviews 64 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Based on the location alone The Grand Hotel Minerva has got it made, if you take the train its a 5 minute walk. Sightseeing is a pleasure from here, the staff are wonderful they will book tickets and all their restaurant recommendations were excellent. Breakfast was a little chaotic, it seemed as though people were coming at the buffet table... More 

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FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear whistlestop, Let me first of all thank you for having chosen our hotel and for having reviewed us. I am sorry for the inconvenience with AC, I hope you will accept my apologies for this. As to the breakfast, I agree with you that it can sometimes get a little chaotic. We have 100 rooms so when the hotel... More 

Birmingham, United Kingdom
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When we arrived, our room wasn't ready but the lovely reception team offered us a drink on the house and some snacks while we waited. No problem! There was some building work going on while we were there and as a small gesture to compensate us for any disturbances (there weren't any) we had no room service charges added to... More 

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Des Moines, Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived a bit early, so our room wasn't ready yet. The staff were so helpful and let us sit and gave us complimentary drinks! Since the room wasn't ready, they told us they would take our luggage to our room so we could explore Florence. Now, the room....it was far beyond what we expected. There were enough beds for... More 

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Exeter, United Kingdom
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is the 4th time I have stayed at the Minerva and it's my first choice whenever I come to Florence. The location is very convenient for the station and the centre, and is much more attractive now that the seemingly endless building work in Piazza Santa Maria Novella has finally been completed. The hotel itself is currently undergoing a... More 

Was this review helpful? Yes 4
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 10, 2015

Our second stay with the Minerva, 3/2- 3/5. Service is top notch. The rooms are nice, many are being remodeled and the location is absolutely the best in Florence. It's an older hotel but that is not a knock, as a Hilton Gold, I love older, nice hotels the best. A short 10 min walk from Firenze SMN station, the... More 

Was this review helpful? Yes 4
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Tack82, What can I say? Just thank you for your continued support and especially for mentioning the attitude of our staff. Apropos remodeling the hotel: works are complete and now and we have 40 new rooms at our guests’ disposal. We are also trying to sort things out with our Internet provider; unfortunately the issue is not with our... More 

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