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Grand Hotel Minerva

4.0 of 5 Piazza Santa Maria Novella 16, 50123 Florence, Italy
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Certificate of Excellence 2014
Grand Hotel Minerva
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Grand Hotel Minerva
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1,225 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Loved this hotel. My mother and I stayed during our whirlwind trip to Europe and spent 2 great nights at Grand Hotel Minerva. It was so refreshing to have the rooftop pool in the 90 degree sunshine in the middle of our travels. What a way to see the city of Florence from above and get some down time without... More 

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Darmstadt, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We, 3 adults and 1 child, stayed in this hotel for three days. The location is good. However, the wifi was on and off. It got lost often, depend on where we are. The breakfast choice was limited and the same throughout our stay. We also got free mini bar, which was nice. Sofa bed was hard.

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Australia
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here for 5 nights during January and we discovered that even though there are renovations going on it wasn't that bad. The location is perfect with the train station just a 6 minute walk and the Duomo and the Uffizi just 5 minutes away. The breakfast was a highlight but the bedrooms are looking a... More 

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Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel mid January 2015. As a solo female traveller I was drawn to this hotel because it offered services for women travelling alone! In-room dining, upgrade to superior room, beauty products etc. I was not disappointed! Given a large superior room overlooking the square with double doors opening onto a small balcony. Huge tray of free breakfast... More 

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Bogota, Colombia
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel very well located. It is renovating premises. I had a family room for 4 which was very comfortable. Hotel is a 2 minutes walk from train station and walking distance to all sites. friendly and helpful staff.

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FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Danielle, Thank you for your recent visit and your planning a future stay with us on such an important occasion as your wedding. We are all thrilled to have you back here! Let me add a couple of words to the benefit of our mutual readers. Works: we are now almost finished. New furniture is being placed and, since... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Minerva for 4 nights on a business trip, i was informed prior to travel that there were building works and the minibar was complimentary, as well as room service and a function in one of the bars from 5 to 6. I had 4 good nights sleep, and but for the crane out the front of... More 

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FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Paul M. Thank you very much for your continued preference and for your very kind words. Managing an independent hotel is not easy in our always more globalized world, but I personally think that as a professional it can give you unique satisfactions that a chain cannot, and I obviously include your words among these. I hope our being... More 

Florence, Italy
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 24, 2015

I stayed at the Minerva hotel during the last week of January in room 410. The room was very small, and the facilities very basic. Upon checking in, they explained that the hotel was undergoing renovations & that because of that, the minibar was free. Since I was in the office all day i didn t mind. But when they... More 

Was this review helpful? Yes 1
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Jonny859, Thank you for having booked our property. I am sorry that our hotel has not satisfied your expectations. Please accept my apologies for the early awakening on a Saturday after a hard week of work. I hope you enjoyed your last night with us in a more spacious room and you managed to have a good sleep into... More 

Glasgow, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 20, 2015

I stayed here for a few nights with my family and it was fantastic. The room was stunning, split over two floors meaning we could have some privacy from our children. The roof pool was fantastic and had great views over the centre of Florence. The staff were very friendly and one bar man even gave us free cocktails -... More 

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FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear WalkerS, I am really glad that you enjoyed our hotel and we look forward to welcoming you back for your next Florence stay. To our mutual readers I would like to specify that the type of room your are referring to is called Duplex Family Suite. We actually have a number of family solutions: if you want to have... More 

Norwich, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 18, 2015

Excellent location close to the Pitti exhibition at the Fortezza However Hotel under renovation and much building worn being done Noisy after 8 am Hotel staff very helpful no charges for minibar during the renovation period which should be finished late Spring Hotel offered free drinks snacks during happy hour in reception area Rooms quiet but bathrooms very small Lovely... More 

Was this review helpful? Yes 1
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Markxhadden, Thank you for having been with us and for your review. Please accept my apologies for any inconvenience you may have encountered during your stay. I am glad that you appreciated the small comps we offered to our guests during the works which will be finished not in late Spring, but before Spring begins at all, i.e. on... More 

Jakarta, Indonesia
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed January 17, 2015 via mobile

We picked this hotel due to its location. It's very close from the Firenze Santa Maria Novella train station, just next to the Basilica di Santa Maria Novella. The hotel is classic and nice, the room is also spacious. Breakfast selection is OK, but overall the sleep quality was great. We stayed there for 3 days, and the only downside... More 

Was this review helpful? Yes 1
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Nelson P, Thank you for having chosen our hotel and for reviewing us. I am sorry that your first night has been troubled by mosquitos. These annoying insects (I would like to specify that European mosquitos cause small bulges which can itch a bit, but no more than that) are actually more active in the summer, but since this... More 

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Additional Information about Grand Hotel Minerva

Address: Piazza Santa Maria Novella 16, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Minerva 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
Grand Hotel Florence
Hotel Style:
#37 Luxury Hotel in Florence
#38 Family Hotel in Florence
#55 Business Hotel in Florence
#86 Romantic Hotel in Florence

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