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Grand Hotel Mediterraneo

Lungarno Del Tempio 42 / 44, 50122 Florence, Italy
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Grand Hotel Mediterraneo
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1,307 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed in this hotel as part of a large group and would not have chosen it ourselves although we do not think it is as bad as some reviewers seem to think. It has a pleasant location across the road from the river and about a 10 minute walk to the start of the "tourist area". Our room was... More 

Was this review helpful? Yes 1
Rancho Cucamonga, California
Level Contributor
185 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I were on a tour of Italy and this was one of the nicer new hotels we stayed at. Very nice free breakfast, hotel bar with large sitting area and friendly staff. The rooms are on the small side but that is ok as we wanted to spend most of our time seeing Florence. I only wish... More 

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London, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is a three star. We had a nice room although others complained at how small there's was. It was a good 20 min walk to the centre of Florence and for Elderly people it was a bit to far especially walking back if you had been walking a lot in the day time. The buffet breakfast was ok... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Situated by the river and on a main road. The hotel was clean and the staff helpful it did however feel more like a hotel I would visit with work ie no drawers in the bedrooms, fridge not working. The hotel was accommodating - asked for a quiet room and that was what I got. Breakfast although varied was chaotic... More 

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Shipman
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The rooms were nice and very clean. The area was lovely and walking distance to many nice things to see!! Staff were very kind and helpful with any questions or concerns. The food was very nice and adequate portions. I would not hesitate to stay there anytime!

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Florence, Italy
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is nice, the room ok, the location 20 minutes walk from historic center. The one thing we disn't like at all was the breakfast. Poor in variety and not tasteful. Not whatone should expect from a four star hotel.

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Sydney, Australia
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 1 week ago

Our accommodation at this place was booked through a tour- and it seemed that many other tour groups were here at the same time, making the check-in area and lobby area an absolutely chaotic place. The lifts in the hotel are super tiny, so if you have large luggage be prepared to wait for a while. The room we were... More 

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Travelers are raving about these Florence hotels

Townsville, Queensland, Australia
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Walking into the foyer of this hotel and I thought I was in for a wonderful stay. It is with regret that I have to say this is where it stops - at the foyer. The rooms were comfortable enough but small. This wasn't too much of a hindrance as I was there just to sleep, it was just disappointing... More 

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Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

One star rating would be a compliment. Room does not appear to have had a cleaner near it in many months. If you weren't sick before you stayed in this hotel, you may well be when you leave. Check out our room pic's of torn curtains, stained and dirty carpet, Mouldy Bathroom, Paint peeling and cracking walls, Dirtiest room we... More 

Was this review helpful? Yes 2
hotelmedfi, Social Media Department at Grand Hotel Mediterraneo, responded to this review

ATTENTION! To All Our Future Guests! The room showed in these pictures ( room 235, photo taken in October 2014 by Rob J from Sidney) has been renovated 6 months ago! Rooms like these don’t exist anymore. Carpet has been removed in ALL OUR ROOMS, and it has been replaced by WOODEN FLOOR. The rooms have just been renovated, modernized... More 

Blacksburg, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The Grand Hotel Mediterraneo is a beautiful hotel in the business district on Florence. While the grand lobby is beautiful and the rooms are very comfortable (except for the hospital feel décor) don't be fooled. The customer service is the worst I've seen in a hotel in Europe and the US. Don't be fooled by the 4 stars!

Was this review helpful? Yes 2
hotelmedfi, Social Media Department at Grand Hotel Mediterraneo, responded to this review

Dear Michelle, I want to thank you for taking the time to write a review. I was delighted to read that overall you enjoyed your stay and that you found our lobby beautiful and the rooms very comfortable. However, I was disappointed to learn that the customer service was not satisfying. Feedback from our guest is extremely important to us.... More 

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