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Hotel Spadai

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Via Dei Martelli 10, 50129 Florence, Italy (Formerly Fenice Palace Hotel)
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1 room 1 guest
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144 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • English first
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    (144)
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    (14)
  • Jun-Aug only
    (130)
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All months
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We picked this hotel b/c of the location of the hotel compared to all the sight seeing and we are glad we did. The hotel is located on the same block as the Duomo and is walking distance to all the major sites. It's about a 10 minute walk to the museum that holds the real David statue and about... More 

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Geneva, Switzerland
Level Contributor
68 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here in June 2015 about a month after the hotel opened and got a half-price rate because the hotel was so new. The location is on a pedestrian only street and is just steps away from the Duomo, and about 10 yards to Eataly. Check in was very quick and every staff member was warm and welcoming. The rooms... More 

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Los Angeles, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed there for a week in July. I was already in Florence and wanted to set up the perfect experience for my mom and sister once they arrived. The staff at the Front Desk was incredibly helpful and helped me set up their room with wine, snacks, and Italian novelties. The bar staff is incredibly friendly and well trained.... More 

Was this review helpful? Yes 3
Blackwood, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

On arrival our room was set up for a single occupancy despite two people checking in! The Hotel is new and in sparkling condition but, to maintain or even allude to a four star rating, the smallest of details have to be adhered to. The housekeeping was patchy at best. Constant reminders to replenish items is not acceptable. You should... More 

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Manager_Spadai, Guest Relations Manager at Hotel Spadai, responded to this review

Dear Dernford Thank you for your review of 4 stars - though you may have encountered some hiccoughs in the attentive level of service during your stay, we are happy to see that in the end, your stay with us was still of a positive variety. We are sorry that you had to encounter these small inconveniences in what should... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

On arrival we had been upgraded from a Deluxe Room to a Mini Suite, It was all beautiful from the reception foyer with a bar and comfortable seating area's to the room itself. We stayed for 3 nights and loved it there. The room itself actually 3 rooms a spacious bedroom with enormous bed, lovely furnishings, free mini bar restocked... More 

Was this review helpful? Yes 2
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Fabulous hotel. Excellent friendly staff. Free mini bar but do not expect coffee or milk to be replaced unless you ask. Three requests in a row is just not acceptable. Shower gel not replaced. Turndown service with chocolates on first evening. Such a nice touch hit after that the cushions were not replaced so nothing to turn down really. Chocolates... More 

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Manager_Spadai, Guest Relations Manager at Hotel Spadai, responded to this review

Dear Angela C, Thank you for your review. We are glad that you enjoyed the professional friendliness of all of our staff as well as the comfort of our rooms. As evidenced by the many reviews here on TripAdvisor, we are very attentive in our catering to all of our guests' wants and comforts - no matter the length of... More 

Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is an outstanding hotel. If you staying in Florence and this hotel is in you price range you would be hard pressed to find better. The hotel was extremely new (~3ish months) and hence the rooms are all very modern, huge TVs, cool art styling and a blue light shower (the necessities in life). The location is ideal and... More 

Was this review helpful? Yes 1
Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hard to fault this hotel, everything is new and working perfectly. The bed was great, the free mini bar was a fantastic touch, as well as the chocolates left on our pillow at night. Have a good alarm clock because when the curtains are closed absolutely no light gets in to wake you up earlier than you want! The rain... More 

Was this review helpful? Yes 1
Netherlands
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel Spadai was very easy to find, just about 10 a 15 minutes away from the SMN station. Just walk to the Duomo and you'll find Hotel Spadai in a corner of one of the streets with shops like Eataly and Sephora..just 50 meters between the hotel and Duomo! The triple room was great, it looked exactly like the pictures,... More 

Was this review helpful? Yes 2
Georgetown, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel Spadai is not only located in the absolute heart of Florence, it also provides a level of service and comfort that I have rarely seen at double the price. The staff were exceptional, spoke perfect English, and always made sure to provide little touches to make the experience even better. For example, every night we could count on... More 

Was this review helpful? Yes 1
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Staying in Duomo

Neighborhood Profile
Duomo
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.
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