We had stayed at this hotel before and had a great time but this time we had a terrible visit. We had pre-paid for our stay two months prior to our arrival. Our visit was from July 19 - 21. On the morning of the 20th, the hotel completely lost water for some unknown reason since the restaurant across the... more

This hotel was in a great location in Florence (near many shops and restaurants). The hotel itself was also quite pretty looking. However, our experiences with the rooms were not very positive, as we ended up changing rooms 3 times! 1st room: after I took a shower, the bathroom floor got totally flooded, due to a bad design of the... more

We tried 4 different rooms before we found one that was not a sweat house; only to discover that the sink was not functional; we used the tub to wash hands & brush teeth. The second day the water went off in the entire hotel. The staff basically told us to "deal with it." At 11pm, the management told us... more

This hotel was recommended by my boss who stayed there in 2004. I should have checked TripAdviser before booking since it was so long ago. After booking the hotel, read the online reviews about smelly room, flooded bathrooms, bed bugs and noise etc and was very worried . So when we got the room with the broken air-con, we stuck... more

This hotel is old and tired. Staff are not attentive to guests and requests for assistance are often ignored...had to ask 3 times over 2 days for extra pillows! more

In its day it must have been quite a place. Yes location is pretty good, but there are many hotels in this area. When you see the stucco falling off the building, the fake trim falling off inside the hotel, the shower in room 409 is joke, and the bellboy even tried to tell my wife how to shower, because... more

Have just spent a very nice 3 day stay at the Boscolo Astoria although went with fear and trepidation because of the huge amount of negativity on this site. In short this hotel is fantastically located 5 minutes from all the major sites and the main railway station. Yes the decor is a bit old fashioned, often quirky and occasionally... more

Six womem recently spent seven nights in this hotle. We loved it. We were lucky to have rooms onthe 3rd floor which has a terrace. Every night we took our wine out there and chilled. The staff were all excellent - very helpful. They arranged for us to stay one night at their sister hotel in Venice. Was nice to... more

I only got the chance to stay at this hotel for one night and after reading the reviews for the folks that stayed here more than one night, I guess I should count my blessings. The staff was pretty friendly and knowledgeable about information on the attractions in the city. The rooms were a little rough and outdated, the beds... more