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Plaza Lucchesi Hotel

#63 of 458 Hotels in Florence
Certificate of Excellence
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38 Lungarno della Zecca Vecchia, 50122 Florence, Italy
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Plaza Lucchesi Hotel
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931 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
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    (244)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

A few blocks from every main piazza in Florence, Santa Croche church, Ufizzi gallery and walking distance to Puente Vecchio ❤️ excellent service and rooms are really clean and beautiful, though the internet is not the fastest, it's a great place to stay

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3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Reception staff and concierge are very helpful, the rooftop pool is beautiful and has great views, and the hotel is impeccably clean. We were able to walk to the Duomo, Pitti Palace, Uffizi, Accademia, Ponte Vecchio and every place in between that we wanted to explore. The absolute highlight of the hotel was the breakfast. This is not your American... More 

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NJ
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 3 nights and had an amazing view of the river. The hotel is close to all the major attractions. We had dinner at the hotel restaurant which was really good. Breakfast was delicious. They had a lot of hot and cold items. You can also order cappuccino's too (there is a fee). We didn't spend a... More 

Was this review helpful? Yes 1
Milan, Italy
Level Contributor
84 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed in a few hotels over the years in different part of the world, I must say our room in this hotel was small even though we booked room for 3 people. Nothing really special about this place. It has a great view at their rooftop bar, also location next to the river. Concierge lady (with glasses) was NOT... More 

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Haslemere, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were due to have three nights in Florence but had to arrive one day late due to me being taken unwell. The hotel staff were lovely from the moment we stepped in the door and whether it was because we had arrived late I don't know but they upgraded us from a Superior room to a Deluxe room with... More 

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Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here after booking it as a top secret hotel. We know Florence well so had a good idea of the location etc. just in front of the Santa Croce Basilica and next to the library on the river bank- far enough away to be out of the crowds but close enough to walk easily to all major attractions.... More 

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Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest of Tripadvisor, we are glad that you enjoyed your time at the Plaza Lucchesi and that you loved our special position, the view from the rooftop bar & pool, the cleaning of your room and the atmosphere you felt with us. Thank you for you review. Kind regards More 

Sydney
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Plaza Lucchesi was a great pick for our short 2 night stay in Florence. Rooms were great and also balcony was nice to sit on at night after it cooled down. Rooftop Pool/Bar was also a nice way to cool down during the day given how hot Florence got over the 2 days we were there. Staff were nice and... More 

Was this review helpful? Yes 1
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Matt W, Thank you for devoting your time at your review to our readers. We are proud for not having disappointed your expectations! It 'a pleasure to read that you loved your short but relaxing time at the Plaza Lucchesi. Looking forward to welcoming you at your next trip to Florence. Best regards More 

Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel - beautiful. The hotel itself is beautiful and kept up nicely. The lobby is nicely done with numbers seating areas that feature couches and tables. They also have two computers and printer you can use which is a really nice touch for printing train tickets, etc. Room - the room was nice. It had a nice bathroom, large flat... More 

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Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest, Thank you for leaving your review on TripAdvisor describing in the detail all the aspects of your experience. We are glad that you liked our renovated lobby with bar and internet point, your room with view, the quality of our products at breakfast and dinner and especially the hospitality and kindness of our staff at the reception and... More 

Denver, Colorado
Level Contributor
7 reviews
7 hotel reviews
3 of 5 stars Reviewed 1 week ago

No attention to detail. Let's start with the good and great. The staff, except for the older male concierge, was excellent, and exceedingly helpful. The hotel itself, absolutely lovely and charming. The location was excellent. Breakfast is great. The view from the rooftop at night, drinking a bottle of wine was amazing. The not so good. The older male concierge... More 

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Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Tripadvisor User, Thank you for your review which had my best attention. Let me start with the wi-fi system which is currently in complete renewal. You are right in saying it's not working properly and we have already signed for a complete uptodate to a faster and modern system. It will be done by early september. Regarding the umbrellas... More 

Cheshire
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Location good, the rooftop pool essential in the summer. A nice room with a view of the Duomo. Staff were very helpful and polite. The only complaint was that we were asked to give up our lounging chairs on the rooftop while they set up for dinner. I think the area should be free to use for guests rather than... More 

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Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest of Tripadvisor, thanks first of all for your kind review. I agree totally with you saying that the pool is really important ...above all in this summer so hot! I take note for your suggestion but in any case I hope that you found the right place to relax during your stay in our Empireo bar and pool,... More 

Hotel Review Summarization

What travelers say

  • Santa Croce(7)
  • Ponte vecchio(7)
  • Arno river(6)
  • Very good(3)
  • Breakfast buffet(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Deluxe Room (41)
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Suite (58)
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The Hotel (34)

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Hotel & grounds (21)
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Room/suite (28)
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Bathroom (3)
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Other (4)
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Staying in Santa Croce

Neighborhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighborhood
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