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All 459 Florence hotels

Grand Hotel Baglioni Firenze

4.0 of 5 Hotel   |   Piazza Unita Italiana 6, 50123 Florence, Italy
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Ranked #132 of 459 hotels in Florence
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 days ago
Seasontripper Norwich, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Hull, England
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Visited Florence last week to celebrate our silver wedding anniversary. First view of this hotel was unbelievably disappointing - it was half covered with scaffolding and plastic sheeting with a giant crane in front. Much of the interior is very dark, which is fine for an old/historic building, but it can feel overwhelming. We had a room on the front... More

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Norwich, United Kingdom
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

I'd booked this hotel for a 5 day break in Florence.The main things that attracted me was the "Baglioni"name,the location and beautiful sounding roof terrace with views of the city. On arrival I was instantly disappointed....There was construction work to the front of the hotel which meant scaffolding everywhere. In addition to this it also meant the roof terrace was... More

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Girona, Spain
15 reviews 15 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Poorest price-quality relation that I ever seen. Web photos showing what should be but nothing to compare when you see it. For ones who do not usually go to really nice hotels,...it may works. To avoid if you are looking service excellence: I found some employees very unkind, also few proper professional ones. Old fashioned not renewed. De luxe rooms... More

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San Francisco, California
Top Contributor
68 reviews 68 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Location was perfect! It's just a stone throw away from the train station. Walking distance to almost everywhere. Though it was doing a full face lift but it was still a good stay. Rooms are much bigger than in rome. Service is pretty good and breakfast is nice though it's the same food everyday.

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Bloomfield Hills, Michigan
2 reviews
4 of 5 stars Reviewed 1 week ago

Good location, if you don't mind being in the middle of the hustle and bustle. Worked for us, since lot of tourist activities originated from close by points. Rooms are basic, but clean. Courteous staff. Great restaurant on the rooftop with a nice view, and good food.

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 of 5 stars Reviewed 1 week ago

We were prepared for a smallish room with single person bathrooms - that seems to be the European standard. However, the room was good size. The Wifi was good enough. The location was absolutely fantastic. However, the good things stop there - the staff don't care about the customers - period. Absolutely horrendous customer service and staff are unfriendly and... More

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BaglioniHotelmanager, Direttore generale at Grand Hotel Baglioni Firenze, responded to this review

Dear Sir, I am very happy to know that you found our hotel comfortable and that it turned out to be even better than what you expected. On the other hand I am having a hard time trying to imagine what could make you have such a negative judgment on our staff. As much as I am sure that what... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I agree that a trip in Florence may not required a brand new hotel. However, this hotel was more than outdated. Although location is very good like everyone is mentioning, it doesn't really worth it for the level of comfort that you get after a busy day of walking everywhere. The bathrooms are way way too small. I never bother... More

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Ennetbaden, Switzerland
Top Contributor
59 reviews 59 reviews
49 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is in an excellent location, as many have said. I do wish that I could give a bit more of a positive rating, at least most of my concerns were handled. The worst problem was the leaking toilet: Everytime it was flushed, water came out of the pipe and onto the floor...not a nice thing to be standing... More

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Bremerton, Washington
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel is literally a stone's throw from the train station. It is also within walking distance of the major attractions in Florence, though it seems everything in Florence is within walking distance. The hotel staff was friendly and polite. The room was spacious, clean, and comfortable, though the floor always seemed a bit slippery. We received a fruit basket... More

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Pittsford, New York, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was in Florence back in 2012 and stayed at this hotel. Overall, it did deliver. It is a very charming old European hotel. To some people, that may not be a good thing. The location of this place 100% can't be beat. It is near everything and within walking distance to anywhere you would want to go. The rooms... More

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Additional Information about Grand Hotel Baglioni Firenze

Also Known As:
Grand Hotel Florence
Address: Piazza Unita Italiana 6, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Bar / Lounge Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#53 Business Hotel in Florence
#57 Luxury Hotel in Florence
#104 Romantic Hotel in Florence
#107 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Baglioni Firenze 4*
Official Description (provided by the hotel):
Stylish Hotel set in converted palace, located downtown, near Conference Center & tourist attractions. ... more   less 
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