As soon as you exit the train station, look to your right, you can see the sign. Take the tunnel/walkway, it leads you right in front of hotel. The rooms are great we had a deluxe with window view of the piazza. Period furniture, bed was a little stiff, but after my experience in Rome, it was like walking into... more

I picked this hotel after changing our trip from staying in Pisa to staying in Florence so pretty much stuck a pin in the brochure and was a bit worried after reading some reviews. We couldn't have been more pleased with our choice. The location is good, fairly central and just across the road from the station you arrive at... more

My husband had a weeks business in Florence and I was lucky enough to tag along. I was a little unsure as to what to expect from very mixed reviews on TripAdvisor but I couldn't have asked for a better hotel..It was perfect in everyway. After a very long journey from Australia and then train from Milan it was wonderful... more

Location was perfect, convenient to everything. Breakfast was wonderful view from buffet was awesome. Rooms were nice, they were small but clean. Only reason I gave the rooms a 3 was the size. Staff was very helpful. Overall a great place to stay in Florence. more

fFrom the moment we walked in the door the staff could not have been nicer or more professional.Eventhough we do not speak the language there was no problem.The room was beautiful,very large and very clean. Being one block from the railroad stationand in walking distance from all the shops and sights made this hotel very convenient for us. The best... more

Describe the service you experienced - Outstanding Service from the time we started to unload our luggage until the time we left .. extremely friendly staff Tell us how you liked the room - great room Talk about the location & amenities - directly across from the Train Station .. close to shoping , sites, and resturantes .. all within... more

The Baglioni is located right by the impressive church of Santa Maria Novella and is a few minutes' walk from the train station of that name; all the main sights of the city are close by. The exterior of the hotel lacks particular charm, but the inside more than makes up for that. The reception area is spacious, the bedrooms... more

We only ended up here because the hotel Roma had overbooked (see Roma review). We had got the original booking cheap and Roma re-booked us here with a free breakfast we had not ordered. the room was small but fine, the location is about 1/4mile to the cathedral, really central. But the lighting throughout the hotel is dim. Check out... more

We had to wait to check-in even though we were the only ones in Recepion, Reception was dark and uninviting, Recepion and Cashiers were having a heated argument and were not interisted in checking us in. When we eventually got checked in, we were taken by the porter (who during the whole stay was the only friendly person we met)... more