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Novotel Firenze Nord Aeroporto

4.0 of 5 Via Tevere 23 | Zi Osmannoro, 50019 Florence, Italy
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Novotel Firenze Nord Aeroporto
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Novotel Firenze Nord Aeroporto
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867 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We chose this hotel due to its location near the airport, and that a shuttle bus service was offered. In addition we enjoyed the fact that there was a restaurant and that our hotel package included a buffet breakfast. We found the reception staff to be helpful and attentive during our stay. The service in the restaurant was good. We... More 

Was this review helpful? Yes
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience by posting this review on Tripadvisor. We regret that our hotel fell short of your expectations and we ask you to accept our most sincere apologies. Looking forward to welcoming you again upon your next stay to our Novotel Firenze, trying then to regain your... More 

Rancho Palos Verdes, California
Top Contributor
82 reviews 82 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 4, 2014

Arrived at the airport late and spent one night at this hotel. We've stayed at Novotel airport hotels before. This one is about average. The hotel itself is newish. The room was large and clean. The included breakfast was below average for Novotel, barely adequate. Staff were very nice, except at breakfast, where they were just OK.

Was this review helpful? Yes
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this review

Dear Guest, Thank you for taking the time to post this review following your recent stay at our hotel. We thank you for your words of appreciation, and we look forward to welcoming you back soon to our Novotel Firenze Nord. Yours sincerely, Giovanni Aiuto General Manager More 

London, United Kingdom
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 27, 2014

Before arrival, the reception has contacted us if we wanted to reserve the shuttle from the airport, which we did. It arrived even before time totally empty and took us to the hotel. We were thrilled! Although it was only 12.00, check in was no problem and we got quiet executive room as requested. It was on the 5th floor,... More 

Was this review helpful? Yes
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this review

Dear Guest, Thank you for taking the time to post your experience following your stay at our hotel, on Tripadvisor. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon to our... More 

Aberdeen
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed October 27, 2014

You might say we were fortunate to get a bed at all when we were held back in Florence due to the Lufthansa strike, but it's a poor reflection on the airline that its passengers would be put up in one of these dire rooms. The beds were appalling, we asked to see another room and the mattresses there were... More 

Was this review helpful? Yes
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience by posting this review on Tripadvisor. We regret that hotel fell short of your expectations and we ask you to accept our most sincere apologies. We thank you for your staff appreciation, which encourage us to keep up our efforts, ensuring the service we provide... More 

Padova
Top Contributor
93 reviews 93 reviews
52 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 25, 2014

I decided to spend one night at this hotel just because was close to the motorway and because I normally had positive experience with Novotel chain. In this case the hotel met my expectations in terms of location and in terms of space and equipment of the room. However the state of maintenance was little lower than the normal standard... More 

Was this review helpful? Yes
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience by posting this review on Tripadvisor. We regret that our hotel fell short of your expectations and we ask you to accept our most sincere apologies. Looking forward to welcoming you again upon your next stay to our Novotel Firenze, trying then to regain your... More 

Toronto, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 18, 2014

My husband and I stayed at this hotel during our Trafalgar tour. The rooms were decent size however the shower in the bathroom is oddly placed in the middle of the tub which makes for an awkward shower and the carpets in the room were disgusting - they need to be cleaned. Breakfast was included and there was cereal, eggs... More 

Was this review helpful? Yes
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience by posting this review on Tripadvisor. We regret the standards of our services fell short of your expectations and we ask you to accept our most sincere apologies. Looking forward to welcoming you again upon your next stay to our Novotel Firenze, trying then to... More 

Ballwin, Missouri, United States
Top Contributor
122 reviews 122 reviews
15 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed October 18, 2014 via mobile

We liked it here. The room was better than most that we had in Italy. Every hotel has some problems but this one had fewer problems than many Italian hotels we stayed at on our trip. It was a little bit out from the historic parts of Florance and In every City we visited in Italy the traffic was horrific.... More 

Was this review helpful? Yes
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this review

Dear Guest, Thank you for taking the time to post your experience following your stay at our hotel, on Tripadvisor. We are grateful for your words of appreciation and We look forward to welcoming you back soon to our Novotel Firenze Nord. Yours sincerely, Giovanni Aiuto General Manager More 

Kolbotn, Norway
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 18, 2014

Hotel room was ok. Nothing to complain about. The breakfast buffet was miserable and very slow service. Some of the receptionists didn't have a clue to what services the hotel could offer. That's not acceptable. Parking was ok. We will most likely not stay here again another time.

Was this review helpful? Yes
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience by posting this review on Tripadvisor. We regret the standards of our services fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee... More 

italy
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 17, 2014

Located in a busy commercial area just next to the highway exit (no traffic noise at all can be heard in the hotel) it's a perfect spot for visiting the surroundings of florence. There is a shuttle bus to the city center. Simple rooms, perhaps a little below standard for Novotel but large and clean rooms overall. Good internet ,... More 

Was this review helpful? Yes
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this review

Dear Guest, Thank you for taking the time to post your experience following your stay at our hotel, on Tripadvisor. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon to our... More 

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Additional Information about Novotel Firenze Nord Aeroporto

Address: Via Tevere 23 | Zi Osmannoro, 50019 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Firenze Nord Aeroporto 4*
Number of rooms: 180
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Also Known As:
Novotel Firenze Nord Aeroporto Hotel Florence
Novotel Hotel Florence
Novotel Florence
Sesto Fiorentino Novotel
Hotel Style:
#22 Best Value Hotel in Florence
#92 Luxury Hotel in Florence

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