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Novotel Firenze Nord Aeroporto

Via Tevere 23 | Zi Osmannoro, 50019 Florence, Italy
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Novotel Firenze Nord Aeroporto
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980 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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paulinek
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

Of the three hotels we stayed in during our tour of Italy this was our least favorite. When we arrived we were given a room on the third floor. We went up to it, opened the door and found a waste basket just inside the room collecting water that was dripping from the ceiling. I went into the bathroom and... More 

Was this review helpful? Yes
Philadelphia, Pennsylvania
5 of 5 stars Reviewed 2 days ago NEW

We really enjoyed our stay at your hotel, we loved swimming in the pool it was great that it was open late! I would say the dinner moved a bit slow when we got to dessert. It was also a bit hard finding the room when we were with the tour for dinner. Lovely breakfast selection, the same in all... More 

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Vejle, Denmark
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Fine and clean hotel. The number of free parking lots are limited, but the area appears safe enough to park in the surroundings. The number of local restaurants are limited, but they can be found if you look closely! The shuttle service to down town Florence are excellent. The same goes for the happy hour Thursday and Friday in the... More 

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Abingdon, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Lovely swimming pool and good air conditioning. The decor in the rooms was a little dated, but was not a problem. The shuttle bus was an excellent service , however you will need to get booked early. It was a bit frustrating when people pre-booked and then didn't use the bus. The kids loved the Xbox kinect in the foyer.... More 

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Hong Kong
Level Contributor
249 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Once upon a time, this might have been quite a nice place. But no longer. Most of the clientele are tour groups who stay a night and then vanish. That is perhaps not the hotel's fault, but it means that the turnover of rooms is very high and so all the facilities get a level of use. The location is... More 

Was this review helpful? Yes 1

Travelers are raving about these Florence hotels

Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel itself wasn't terrible maybe a little on the older side but not bad at all. The rooms were a little more rundown but fairly clean. Staff was very nice. Andrea and Claudio in reception were by far the most attentive. The hotel has a free shuttle to the City Center and to the airport but be sure to... More 

Was this review helpful? Yes 1
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this review

Dear Guest, we've just read tour review on our hotel on Trip Advisor and we thank for your precious time. We are glad you stayed in our hotel for many nights and we are happy our staff was kind and helpful to you. Also, we are happy the position of our hotel was excellent for your trips around Tuscany. On... More 

Paris, France
Level Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We had dinner in family at the restaurant of the hotel while staying at the Ibis nearby. in a half empty restaurant, we were welcomed by "we are very busy and we give a priority at People who stay at Novotel". The decor of the restaurant is horrible, and the air conditioning was not functionning. Thanks god, the food was... More 

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direttore1798, General Manager at Novotel Firenze Nord Aeroporto, responded to this review

Dear Guest, Many thanks for posting your review on Tripadvisor. I have taken note your comments and I do apologize for such bad service delivered to you. Please be assured that the restaurant manager is going to take the necessary measures in order to avoid such matter. You will be always more than welcome to our restaurant. With the hope... More 

Melbourne, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After a 14 hour delay and a cancelled flight it was great knowing the airline did something right and put us into your fantastic hotel, located just 5 minutes from the airport by car, taxi will cost around 20 euros They offer a free shuttle to the airport and city centre, this must be booked in advance and between certain... More 

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direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this review
Google Translation

Gentile Cliente, abbiamo appena letto la Sua cortese recensione su Trip Advisor e La ringraziamo per il tempo che ci... More 

Brisbane, Australia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were very pleased to stay here, good value with an early booking. Convenient to airport. There is a shuttle to the city and airport for free, Thursday night offers a happy hour @ €8 for a buffet and a drink. Free breakfast was ok. You get what you pay for. Here you get more.

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direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Firenze Nord Aeroporto. It is always a pleasure to receive positive feedback, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

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