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All 460 Florence hotels

Novotel Firenze Nord Aeroporto

4.0 of 5 Hotel   |   Via Tevere 23 | Zi Osmannoro, 50019 Florence, Italy
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Ranked #256 of 460 Hotels in Florence
A recent review
4 of 5 stars reviewed 6 days ago
watoow Paris, France
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814 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wickford, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed yesterday NEW

Thank goodness we only stayed at this hotel for 2 night on our tour of Italy with Trafalgar tours. When we arrived at the hotel none of the rooms were ready, when we reached our room we were disgusted with the state of the room the carpets were badly stained and the room had a very musty odour, the TV... More

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Boerne, Texas
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed in this hotel for 2 nites with our group from Trafalgar. Nice clean hotel. Room was big with comfy bed. Bathroom is clean. Swimming pool is open until 7 pm with guard. Free Wifi. Breakfats was great, lots of food selections. Staffs were so friendly and helpfull. Took about half-an-hour to Florence city and hill country side of Tuscany.

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direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this review

Dear Guest, Thank you for your review informing us about your experience following your stay at our hotel. My team and I are grateful for your words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back to our Novotel Firenze. Marco Ministeri General... More

New York, New York, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 17, 2014

I stayed at this hotel while on a Trafalgar tour. The rooms are in serious need of an update. My mattress had visible cigarette burns on it, and the shower was kind of gross. I would not recommend staying here unless you need something close to the airport.

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direttore1798, General Manager at Novotel Firenze Nord Aeroporto, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience by posting this review on Tripadvisor. We regret the standards of our services fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee... More

Rotterdam
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 17, 2014

We went to this hotel for dinner. The prices are reasonable high for wat you get, compared to local restaurants in or nearby the center, however it is an airport hotel and it is not unusual to see higher prices there. Food was of good quality though and fair amounts. Would return here (because there is almost nothing else in... More

Was this review helpful? Yes 1
direttore1798, General Manager at Novotel Firenze Nord Aeroporto, responded to this review

Dear Guest, Thank you for taking the time to inform us about your experience at our restaurant, by posting your review on Tripadvisor. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We are looking forward to welcoming you... More

Leeds, United Kingdom
Top Contributor
91 reviews 91 reviews
77 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 16, 2014

There hotel has car parking at the front and also garage parking (closed for maintenance when we arrived). Not wise to park on the road or down the right hand side of the hotel (glass on the ground gives away tell tale signs). Hotel is located near a number of wholesalers - don't be confused by the supermarket looking store... More

Was this review helpful? Yes
direttore1798, General Manager at Novotel Firenze Nord Aeroporto, responded to this review

Dear Guest, Thank you for taking the time to post your experience following your stay at our hotel, on Tripadvisor. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon to our... More

Mudgeeraba, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 30, 2014

This hotel is an ordinary one by US and Australian standards. It has a pool (not common in Europe) but they don't switch the air conditioning even with 34 deg outside. Shame on them.It is also in the middle of nowhere.

Was this review helpful? Yes
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this review

Dear Guest, I am in receipt of your kind review and I do thank you for the time we have dedicated to us expressing your comments about your recent stay at the Novotel Firenze. I have taken note of your observations and I do apologise that our services and product have been under your expectations. Be assured that your comments... More

Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 25, 2014

Near the airport so it attracts large groups, and it is understaffed. Restaurant was pricy and service slow. Car park is a convenience, and there's a swimming pool. Breakfast was so-so. A bit dated overall, was in it's prime about 1990.

Was this review helpful? Yes
direttore1798, Direttore at Novotel Firenze Nord Aeroporto, responded to this review

Dear Guest, I am in receipt of your kind review and I do thank you for the time we have dedicated to us expressing your comments about your recent stay at the Novotel Firenze. I have taken note of your observations and I do apologise that our services and product have been under your expectations. Be assured that your comments... More

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Additional Information about Novotel Firenze Nord Aeroporto

Address: Via Tevere 23 | Zi Osmannoro, 50019 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Firenze Nord Aeroporto 4*
Number of rooms: 180
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Also Known As:
Novotel Firenze Nord Aeroporto Hotel Florence
Novotel Hotel Florence
Novotel Florence
Sesto Fiorentino Novotel

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