After staying in Novotel hotels in Rome, Venice, Munich and Naples, this hotel was a disappointment as it just looked (and felt) old and outdated. Pros: -- Excellent value for family of four. We booked the reservation online to include breakfast for four and the price is hard to beat. Cons: -- Location. If you don't have a car, this... more

people who has an early flight( like 7am) dont expect the shuttle bus!! because the first shuttle only starts at 8am or 9 am. And the hotel never discloses this information on the website.. the only way you can do is Taxi,which costs you 20 euros. the carpet in the room is very dirty more

We were so pleased with the customer service we received at this hotel. The manager was very gracious and stored our two suitcases in their baggage room a night before our check-in. The service in the restaurant was excellent. Breakfast was included in the package we had booked, and it was quite extensive and tasty, with both hot and cold... more

My wife and I spent 2 nights at the Novotel Nord on a recent road-trip from Italy to France. Hotel was clean, restaurant food was very good, bar was open and let us take our after-dinner drinks up to our room without hassle. Large rooms and reception area boasts comfy leather sofas and wi-fi zone. Only complaint was on our... more

Like Other Novotels this is good value for family travellers as they allow up to two kids to stay free... they provide two pull out single beds in addition to the queen bed... This hotel is about a 15-20 drive from central Florence so not ideal if you want to be able to walk from the hotel to the major... more

One of my worse experience in Europe was Novotel hotel first day I went to sleep I got up next morning whit such a headache, all becouse the bed was hard as a rock, it ruin my day, I slept so bad it make me be in a very bad mood, next day I go sleep I wake up I... more

We stayed here for 1 night a couple of days ago because we wanted to be near the airport since we had an early flight from Florence airport. The hotel rooms are small and filthy. The bathroom toilet ran all night. There is only a small area for free parking otherwise you need to put your car in their lot... more

Typical Novotel in terms of rooms and clendliness. However, very badly let down by its staff - most of which appear to work from 6am to midnight every day! Hotel seems to be understaffed so, although it advertises a bar, there are no bar staff so drinks are not available, when we asked to be served a waitress was sent... more

the free shuttle to the town centre wasnt always available and this was peak season. The lame excuse of the reception why they dont have a bigger or more frequent bus service was ITS TOO EXPENSIVE. Taxis to Firenze centre are a rip off 20 euros for a 10 min ride.I suggest you immediately reserve the shuttle for the whole... more