Stayed here for 3-nights on business. This was a good hotel - very good location opposite the central train station; the Hotel's on a busy road & my room overlooked the Bus Station so not much of a view but very quiet in the room. Breakfast was okay but mass produced (eg. no decent coffee). Staff were not very helpful... More

Stayed in this hotel for four nights with a group of ladies we are all frequent travllers so could not understand the negative reviews the hotel was decorated to a high standard lovely rooms cleaned every day, staff were polite and helpfull at all times. Breakfast was excellent.The cocktail bar was a great place to relax in after a day... More

location is perfect, probably in front of the trainstation, so in walking distance. the rooms are realy nice decorated, newly furnished, hotellobby and breakfast area is newly refurbished, the staff is really friendly, within 5 minutes your are on the main square of florence. if you would spend some days in center of Florence, this is your location and hotel!... More

Stayed at this hotel the night of Monday 07/05 and wasn't impressed. This is a quite expensive hotel (around 300 euro per night) and the room was very small with view directly to the train station (not nice). Staff is quite young and were nice but did not give this feeling of professionalism that other hotels have, they looked rather... More

Florence was our first stop after a long haul flight and we were so thankful to find the hotel just outside the train station. We found the place to be fashionably decorated. Love the balcony that overlooked Piazza Novella area. Best of all was the reception staff. She gave us dinner tips and marked things down on a map for... More

We just spent three nights in this hotel as part of a tour. The location is near the train station but it is a short walk (15-20 minutes) to most sites. The Hotel has a very small lobby and it is a challenge to get off a bus, retrieve luggage and get into the hotel. The bus parks on the... More

We atayed here in the Fall of 2010 and had a great experience. So naturally we made reservations for the Fall of 2011. We had a not so great experience this time. Our room card would not work; even after it was changed several times. every time we came back to the room we had to call the front desk... More

the breakfast and the location of the hotel is great...... goood variety and quality in breakfast.... hotel is next to the railway station...... but the rooms are too small.... and the bathroom smell funny..... the staff is alright nothing great but not bad... good value for money as the hotel is cheap.... More

Stayed here for 2 nights for my sisters birthday! Location quite a walk from sights etc! Hotel very modern and not quite finished... hence the price??? Breakfast average but plenty of choice! Air conditioning refused to work in our room, but spoke to other family members who had same problem! Hotel was very hot... Had to leave our door open... More