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Room Mate Isabella

#46 of 460 Hotels in Florence
Certificate of Excellence
Via Tornabuoni 13, 50123 Florence, Italy
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Room Mate Isabella
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Room Mate Isabella
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218 reviews from our community

Traveler rating
    137
    64
    15
    1
    1
See reviews for
24
126
13
13
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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There are newer reviews for Room Mate Isabella
See the most recent reviews
Lexington, Kentucky
Top Contributor
113 reviews 113 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 30, 2015

We stayed at the hotel for 2 nights. We were able to get a corner room on the 2nd floor. The room was very spacious and had a nice decor. The bed was actually two single beds pushed together, so there was a crevice in between. The bathroom was pretty standard, no issues. We were able to adjust the room... More 

Was this review helpful? Yes 1
Luca A, Director de Recepción at Room Mate Isabella, responded to this review

Dear Noelle, we are very happy we contributed for a wondeful memory of Florence and of Room Mate Isabella. You have examined all the most important services a hotel should give and you have been fully satisfied by them: you lived a Room Mate experience and thank you for sharing it with other travellers who are looking for the same... More 

New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2014

I couldn't be more proud to have chosen this hotel solely based on my own research and hadn't been to Florence before! The location is superb - walking distance from the main train station (Santa Maria Novella), right on the prestigious shopping street for Tornabuoni (right above Gucci), walking distance to ALL sights. The hotel is extremely clean, rooms are... More 

Was this review helpful? Yes 1
Luca A, Director de Recepción at Room Mate Isabella, responded to this review

Dear Wen, we are truly proud and, even more, happy to know that we gave you a Room Mate experience that went beyond your expectations and that our Staff actually reflected to you the Room Mate spirit we assure you can find in any other Room Mate you can find around the world. We have paid compliments to Rolly who... More 

1 review
4 of 5 stars Reviewed December 7, 2014

I visited this hotel in early December and everything was above expectations.It turned me in making an account in tripadvisor.They helped me in many issues and I had so many of them during my stay.My wife was ill and they managed to bring a doctor in less than an hour(i recommend not to do the same though cause it was... More 

Was this review helpful? Yes
Luca A, Director de Recepción at Room Mate Isabella, responded to this review

Dear George, we are glad to read that we could be of great help for your wife and you. Isabella wishes to be the best "friend" you can find in Florence: the service is all thought for you, from the wonderful service the Staff provide, to the location, the decor, the spotlessly clean ambientes, the breakfast food. Do not hesitate... More 

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2014

Wow. You totally under sold it ((Will Farrell)) The staff was genuinely sweet, friendly and helpful. The decor, the service, the rooms-- wow. I stayed in many cute b&bs and hotels throughout my tour of Europe and this was my top favorite. If you want to match the romanticism you feel in Florence, this hotel will do the trick. My... More 

Was this review helpful? Yes 1
Luca A, Director de Recepción at Room Mate Isabella, responded to this review

Dear Guest, even though your boyfriend did not ask you there, we are very happy if we gave our contibution to inspire the action... In case, we hope to see you for your honey moon again! Isabella will be here for you any time you will fancy some friendly, warm and romantic atmosphere in Florence. Our dearest regards, Luca A More 

Plymouth, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 2, 2014

This was our first time to the refurbished Isabella and fourth time in Florence staying on Tornabouoni. This was the best we have had. We brought 2 other couples for their first visit and loved it. The Isabella is just minutes walking to any of the most interesting points of interest in Florence. The furnishings, feel, owners and employees was... More 

Was this review helpful? Yes 2
Luca A, Director de Recepción at Room Mate Isabella, responded to this review

Dear Skip, we could not hope for more than giving you a perfect stay! Isabella wishes to become a "friend" for all the people who decide to spend some time at her house and we can read that you felt her hospitality at all time, in all spaces, from all of us. We will be here the next time you... More 

Southold
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 18, 2014

A wonderful experience. Adriana, Simona, Reny- all went out of their way to make our stay special. The room, though small, is nicely appointed and comfortable. Breakfast is very good and the location is perfect. Would stay again in a heartbeat.

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 16, 2014

Stayed in this lovely hotel on our honeymoon. It was centrally located and really easy to find. The hotel was well presented and spotlessly clean. The staff were extremely friendly and helpful. The bed was very comfortable to. We would definitely stay again.

Was this review helpful? Yes
Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 9, 2014

We picked this hotel based on Tripadvisor reviews as the last leg of our Italy trip. I have to say this was an exceptional experience with "amazing" service in the heart of Florence. Hotel is small, with everything you can ask for from an accommodation, however, what makes it better is the service you receive. We felt welcome and feel... More 

Was this review helpful? Yes 1
Paris
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 6, 2014

By luck, we got upgrade to a very nice and large bedroom. In fact, a beautifull bedroom... with a view on the Picasso museum... the staff is very friendly and Professional at the same time (they arranged for night car garage at a descent rate 26 euros/night). Breakfast is good, the only minus is the batchroom with only a shower... More 

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Florence, Italy
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 27, 2014

My husband stays here for business every year and this trip I came with him. Now I know why he insists on staying here- the hotel is super clean, the rooms are comfortable, and the staff is warm, friendly and super helpful. I would recommend this hotel for its location in the center of the city and for the comfort,... More 

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