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Hotel de la Pace

Via Lamarmora, 28, 50121 Florence, Italy
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432 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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    (432)
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    (123)
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Groningen, Groningen, Netherlands
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for two nights in may. Big and clean room and bathroom. It's just outside city center and it is a 15 min. walk to the cathedral. Friendly staff. Roomrate maybe somewhat high. But hey, you are in Florence.

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North Chicago, Illinois
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 days ago NEW

I do not recommend this hotel. It is undoubtedly overpriced. I paid 139 euros for a single-bed room. A few blocks away from this mediocre hotel you find a 4-star hotel that costs only some 40 euros more. The AC, when it works, is extremely low. The room I had was tiny. My stay in this hotel was not pleasant.... More 

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Sydney, Australia
Level Contributor
9 reviews
6 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

I hate giving bad reviews but unfortunately this hotel was the least favourite of our month long trip around Italy. The hotel could benefit from redecorating as it does look tired and old. The rooms were ok but the air conditioner was broken. We called reception 5 times on our first day in relation to this problem but they couldn't... More 

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hoteldelapace, Responsabile relazioni pubbliche at Hotel de la Pace, responded to this review

Dear customer, we apologize for the air conditioning problems occurring during your stay. These are issues that unfortunately sometimes might occur and we try to solve these problems as soon as we can, or at least offer a solution (portable air conditioning device). As about the car issues you experienced be informed that our website has detailed explainations about the... More 

surrey
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

the main public areas are good, always clean and are well kept. It seems that the website shows some bedrooms but not all of them, especially ones without a window! There was a small skylight which didn't let in any light and the bathroom window looked out onto a small grubby patio attached to the room next door. The rooms... More 

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hoteldelapace, Responsabile relazioni pubbliche at Hotel de la Pace, responded to this review

dear customer, thanks for your review and your attention. Our building is an antique 18th century building. The room to you assigned was a double standard with only a little window on the bathroom facing the bedroom, it is true. Not all of our rooms are the same. We would be happy to invite you by our hotel soon again... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

No surprises, large room, nice bathroom in the room. Clean. Breakfast is simple - not "amazing" but ok. Our apartment reservation was cancelled at the last minute and we found this hotel up the street. Bus from the train station stops right in front. This was an old family residence - so it has some quirks. Staff was helpful. WiFi... More 

Was this review helpful? Yes 1
hoteldelapace, Responsabile relazioni pubbliche at Hotel de la Pace, responded to this review

Dear customer, thank you for your attention and for your review. We are looking forward to having you staying here soon again. Best regards More 

Morris County, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our experience at this hotel was very good. It's right up the street from Accademia and a short walk to the Duomo and San Lorenzo Market. The room was bigger than expected. The people at the desk were extremely helpful and very nice. The only thing was the lift was a very tiny. But overall, a very nice stay.

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hoteldelapace, Responsabile relazioni pubbliche at Hotel de la Pace, responded to this review

Dear customer, we are glad to hear that you had a nice stay by the Hotel de La Pace. We thank you for your kind attention and we are also looking forward to having you staying here soon again. Best regards More 

2 reviews
5 of 5 stars Reviewed May 16, 2015 via mobile

Stayed in this hotel for 5 nights as we were getting married in Florence. Couldn't fault it at all! The staff were so helpful, the rooms were beautiful and it is in a lovely location. All the staff were lovely but especially Georgio (George) he went above and beyond to help us, best service we have ever received from a... More 

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hoteldelapace, Responsabile relazioni pubbliche at Hotel de la Pace, responded to this review

Dear friend, I would like to congratulate with you again for the wonderful event you had the chance to share with you. I am glad you could live this important moment of your life in Florence, city were I live and that I love, and may this be a fix reference place for you to spent future moments of happiness... More 

Varazze, Italy
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed May 16, 2015

Room: - too small (a bit bigger than the bed) - bathroom very old and incredibly small - very old furniture and details, in particular the windows Overall comment: Considering the category and taking into account the price per night (for us around €110 per room), the quality is really not aligned to the expectations. We kindly suggest to invest... More 

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hoteldelapace, Responsabile relazioni pubbliche at Hotel de la Pace, responded to this review
Google Translation

Gentile Ospite, abbiamo ricevuto il suo commento a riguardo del suo soggiorno presso di noi e siamo veramente dispiaciuti nel... More 

london
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed May 14, 2015

Although I was somewhat disappointed with this hotel it doesn't mean it is inadequate - it just means that it didn't quite live up to my expectations as advertised on their website. On paper it sounds ideal: Aircon, minibar/fridge, free wifi, tea and coffee making facilities, digital safe, inclusive breakfast in a pleasant restaurant, balcony on request (if available), bar,... More 

Was this review helpful? Yes 2
hoteldelapace, Responsabile relazioni pubbliche at Hotel de la Pace, responded to this review

Dear Guest, we thank you for choosing the hotel De la Pace for your holiday in Firenze. We have carefully read your review and deeply regret you have found your accommodation unsatisfactory. The location and the spacious public areas of this hotel make hotel De la Pace a unique property for those guests who like to visit Florence and we... More 

Krapinske Toplice, Croatia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 7, 2015

Hotel is nicely deccorated but kinda old. Location is great, just few minutes walk from Florence city center. There is NO parking but there is valet parking which is, ofcourse charged extra (30€). Elevator is small and not suitable for wheelchair. Rooms ara a bit dirty and towels stinky. A bit below average for 3 stars, but great location is... More 

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hoteldelapace, Responsabile relazioni pubbliche at Hotel de la Pace, responded to this review

Dear customer, we are thankful for your attention. Just few remarks about what you wrote. Our Hotel is a 18th Century Palace hosting the Hotel de La Pace, restructured and full services set, I rather like to define it and antique building more than old. The elevator, by law, had the standard dimensions accepted by law to have a wheelchair... More 

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