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Hotel de la Pace

Via Lamarmora, 28, 50121 Florence, Italy
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Hotel de la Pace
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447 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Sydney, Australia
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW

We stayed at hotel de la pace for two nights. Great concierge, very friendly and their advise regarding sight seeing and restaurants were great. The hotel is conveniently located near the city centre and very easy walk to the duomo. Breakfast was good variety and very clean. Loved it and will definitely wanna go back :)

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London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is in a very good location - walking distance to the Duomo, Ponte Vecchio and the main galleries. The staff are also friendly and very helpful. Other features of this hotel are just 'OK'. The lift is tiny and very old fashioned; there is no shower tray, so the bathroom is more like a wetroom, which would be... More 

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hoteldelapace, Responsabile relazioni pubbliche at Hotel de la Pace, responded to this review

Dear customer, thanks for your review. All of our rooms are differently shaped because as you mentioned our Hotel raised within a 18th century Palace which is making it more ancient than old. We offer all and more services all of our same category Hotel are offering, sat TV, electronic safe, air conditioning, wi-fi (a person at the desk is... More 

Washington DC, District of Columbia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms looked very nice and were much more spacious compared to other hotels we stayed in. There was a lot of dust, so make sure to bring flip flops to walk around in. We stayed in the fifth floor and our friends all stayed on the same floor with us. The room all the way down the hall at... More 

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hoteldelapace, Responsabile relazioni pubbliche at Hotel de la Pace, responded to this review

Dear customer, we remember your case. Unfortunately an element of the air conditioning system in your room got broken and when you mentioned the issue you were experiencing at 5:00 a.m, I personally explained to you that any mainteiner would have been coming the same morning but not at that late time, in fact the problem was solved, and we... More 

Tuckerton, New Jersey
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in this establishment for 2 nights during a heat wave (100 degrees). We were on the 5th floor. Our air conditioning worked but never cooled down the room. We did not complain to the front desk, as this was the nature of the particular unit in our room. We were traveling in a group of 53 (33 teenagers),... More 

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hoteldelapace, Responsabile relazioni pubbliche at Hotel de la Pace, responded to this review

Dear customer, first of all thanks for your attention and for your review. In order to explain better what happened we would like to highlight the fact that Florence had an extraordinary heat wave (more than 100 degrees farenheit) that stressed up all our systems not only the air conditioning systems of our Hotel, but all the a/c systems within... More 

Chicago, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel 4 nights, two separate rooms. In reading the other review, the mattresses were on the firmer side, but not completely uncomfortable. I liked the location, right down the street from "David" and a little further down, the Cathedral and piazza. We loved Florence and thought nothing bad about this hotel. The breakfast was satisfactory. The... More 

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hoteldelapace, Responsabile relazioni pubbliche at Hotel de la Pace, responded to this review

Dear customer, we are grateful about your review and all of your support. Thanks for the details you mentioned. Furthermore we are satisfied to hear your stay was comfortable and you enjoyed to stay by our location. We are looking forward to having you staying here soon again. Best regards More 

Salt Lake City, Utah
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Thank goodness it was only two nights. The lobby is lovely and inviting and implies the rooms will reflect the same. The staff was very accommodating when the air conditioning in our room wasn't working. They moved us to the 5th floor (oh, and the elevator wasn't working) to the 'room that's pictured on the internet' and what a difference... More 

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hoteldelapace, Responsabile relazioni pubbliche at Hotel de la Pace, responded to this review

Dear customer, we regret your stay was not as fine as you expected. Our website shows several rooms, but we cannot upload all the pictures of our 42 rom as you will understand, so as the tour operators decide which or how many picture to show on their internet front page of our Hotel. Our rooms are all different, not... More 

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Austin, Texas
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Thank god we stayed only one night in this hotel. Conveniently located to major sights in Florence, it appears to be charming from the exterior, the rooms "clean" and we'll decorated. Having booked this via Expedia and reading the reviews, I expected it to be fine. However, the room proved to be dirty (black, dirty feet, crumbs on the bed,... More 

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hoteldelapace, Responsabile relazioni pubbliche at Hotel de la Pace, responded to this review

Dear Guest, we have read your review and really apologize if you stay has not been satisfactory. Unfortunately the air conditioning in your room broke down during very hot days and we have been able to fix it up just after replacing the fan. We are surprise about your comments on the matresses of your room which have been replaced... More 

Groningen, Groningen, Netherlands
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for two nights in may. Big and clean room and bathroom. It's just outside city center and it is a 15 min. walk to the cathedral. Friendly staff. Roomrate maybe somewhat high. But hey, you are in Florence.

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hoteldelapace, Responsabile relazioni pubbliche at Hotel de la Pace, responded to this review

Dear customer, for your review and your attention. We really much appreciated it. Come visit us soon again! Regards More 

North Chicago, Illinois
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 weeks ago

I do not recommend this hotel. It is undoubtedly overpriced. I paid 139 euros for a single-bed room. A few blocks away from this mediocre hotel you find a 4-star hotel that costs only some 40 euros more. The AC, when it works, is extremely low. The room I had was tiny. My stay in this hotel was not pleasant.... More 

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hoteldelapace, Responsabile relazioni pubbliche at Hotel de la Pace, responded to this review

Dear customer, we regret ho hear that your stay was not as fine as you expected. I do not mean to start a discussion in order to explain how the hotel marketing controlling the rates of the several Hotel in a city is working like. Apparently you saw a higher category hotel at a price which would be more reasonable... More 

Sydney, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I hate giving bad reviews but unfortunately this hotel was the least favourite of our month long trip around Italy. The hotel could benefit from redecorating as it does look tired and old. The rooms were ok but the air conditioner was broken. We called reception 5 times on our first day in relation to this problem but they couldn't... More 

Was this review helpful? Yes
hoteldelapace, Responsabile relazioni pubbliche at Hotel de la Pace, responded to this review

Dear customer, we apologize for the air conditioning problems occurring during your stay. These are issues that unfortunately sometimes might occur and we try to solve these problems as soon as we can, or at least offer a solution (portable air conditioning device). As about the car issues you experienced be informed that our website has detailed explainations about the... More 

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Staying in San Marco

Neighborhood Profile
San Marco
The pleasant atmosphere of this residential area, a stone’s throw away from the Duomo of Florence, surprises everyone. A continuous flow of backpacking students provides the tranquil surroundings for the elderly residents who sit in Piazza San Marco to read the daily newspaper. Home to several universities, including the Academy of Fine Arts, San Marco is one of the most vibrant cultural centers in the city. A bridge connecting the modern cultural activity of Florence to its classic art, represented by the everlasting magnificence of the original David, resonates as a symbol of Florence and of Italy as a whole. Get lost in a Neoclassic world, a journey back in time through historic buildings like Spedale degli Innocenti (Hospital of the Innocents), San Marco church, Basilica della Santissima Annunziata, and natural jewels like the Botanical Gardens.
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