We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 461 Florence hotels

Sheraton Firenze Hotel

4.0 of 5 Hotel   |   Via Giovanni Agnelli 33, 50126 Florence, Italy
Hotel amenities
Save Saved
You added Sheraton Firenze Hotel to your Saves list
Sheraton Firenze Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #358 of 461 hotels in Florence
A recent review
3 of 5 stars Reviewed December 31, 2013
Kar C Maplewood, New Jersey
  • Reviews (320)
  • Photos (94)
  • Amenities
  • Q&A
  • Room tips (11)
  • Location
  • More
Write a Review

320 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
There are newer reviews for Sheraton Firenze Hotel
See the most recent reviews
Maplewood, New Jersey
Top Contributor
65 reviews 65 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed December 31, 2013

The Hotel was rather FAR away from the City Center... Cost at least 30 Euros to go by Taxi from the Train Station to the hotel. The room was OK and looked rather clean to me. The shuttle to the center of town was 3 times during the morning and 3 times in the evening... they do bring you back... More

Was this review helpful? Yes
Middle Village, New York, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 1, 2013

I stayed here this past December with Globus Tours. It is dark, run down and smells like stale cigarettes and fresh mildew. The breakfast room is filthy and the food was not fresh. Lines to get coffee out of coffee machines that dispensed like a leaky faucet almost made me late for my bus. Then, there is the room. Old,... More

Was this review helpful? Yes 2
Thunder Bay, Canada
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 26, 2013

This hotel was a real disappointment. It was part of a Trafalgar Tour and last minute change. The room was smoky, WiFi was 12 euros per day, a group meal for the tour group was the worst in Italy. The hotel is far from Florence or anything else so not for the tourist. Lost time for sight-seeing and no possibility... More

Was this review helpful? Yes 1
Bel Air, Maryland
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed October 20, 2013

We stayed 2 nights in this hotel and it was shocking that a Sheraton could be this bad. It smelled of smoke in most of the rooms that our group stayed in, kept having to change rooms. They smoke in all areas of the hotel. Ashtrays in hallways, (smoking was permitted) even at the entrance of elevators. The place needs... More

Was this review helpful? Yes
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 13, 2013

Stayed at this hotel for 3 nights. The hotel is situated a 20 min drive outside Firenze close to the highway. I never experienced any noise from the traffic so it was no problem to sleep. The hotels needs to have an makeover because it looks old and tired. The breakfast was ok. It had just a minimum of selections... More

Was this review helpful? Yes
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 10, 2013

Just next to the exit of highway, which is good if driving; don't take it without driving, not close to the attractions at all - about 30mins of driving to town. Room is EXTREMELY OLD. POOR SERVICE no greetings at all when check in or out. And hotel is NOT part of Sheraton anymore!!

Was this review helpful? Yes 1
London, United Kingdom
16 reviews 16 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 8, 2013

-rude staff from counter to housekeeping. -contacted housekeeping for a kettle as we needed to boil water to make milk for my child, and they provided a broken kettle. Informed the kettle is broken, they didnt have anything and told us will send boiled water. person who brought the water banged the door hard, that my wife was scared to... More

Was this review helpful? Yes
Senior Contributor
48 reviews 48 reviews
48 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed September 30, 2013

We loved the hotel. Let me list down the pros and cons: Pros: 1. We loved the location just outside Florence. It's in a rural setting with several vineyards nearby and on the way to the famous wine growing Chianti region. 2. Staff is very helpful. We were upgraded to a suite when we told them its our honeymoon and... More

Was this review helpful? Yes
Sterling, Virginia
Top Contributor
80 reviews 80 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 23, 2013

This hotel is a little south of Florence but close enough to take a bus to the center of Florence. The bus ride was 1.20 Euros and took about 30 minutes, The trick is getting from the bus stop back to the hotel safely. You can see the hotel but getting there requires crossing a busy road. and walking along... More

Was this review helpful? Yes
Miami Lakes, Florida
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 17, 2013

We were expecting more from a Sheraton, the service is horrible, no wifi, not even a business center. the hotel is huge but they only have two computers for the whole hotel. We visit Florence in July it was hot, this hotel has a huge swimming pool, but guess what it was empty, no water unbelievable and when we asked... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Sheraton Firenze Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Firenze Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Firenze Hotel

Address: Via Giovanni Agnelli 33, 50126 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Firenze Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Tingo, Venere, TripOnline SA, BookingOdigeoWL, Hotels.com and Otel so you can book your Sheraton Firenze Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Florence
Sheraton Hotel Florence Italy
Florence Sheraton

94 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (92)
Hotel & grounds (6)
View from room (5)
Room/suite (25)
Bathroom (12)
Dining (1)
Pool/beach area (1)
Other (42)

Management photos: Courtesy of the property manager

All management photos (3)
Pool/beach area (1)
Hotel & grounds (2)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#106 Luxury Hotel in Florence
Hotel Class
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer