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Hotel Ritz

Lungarno Della Zecca Vecchia 24, 50122 Florence, Italy
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Best prices for: 1 room 1 guest
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90 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Edinburgh, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I booked this hotel on one of Expedia's. 'Secret Hotels' which they said was a '4 Star Branded Hotel' , and felt that I was completely misled ( never ever going to book secret hotel with Expedia again). If you are someone who expects a good level of decor, furnishings and nicely tiled bathroom as you would expect in a... More 

Was this review helpful? Yes
Alberta, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 10, 2015

This self-rated 4 star, pretentiously calling itself the Ritz, is anything but that. The corridor and room walls are cracked and dirty, WiFi does not reach the rooms with dated furnishings and no chair, old worn towels, hair dryer plug didn't fit the socket, our TV remote was missing and replaced with one that didn't work either, the light fixtures... More 

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Travelers are raving about these Florence hotels

Edmonton, Canada
Level Contributor
70 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed May 6, 2015

We had booked a hotel online and when we arrived we were told it was undergoing changes and they could not honour our booking. We were told they had booked us into another hotel and would pay our cab fare to the Hotel Ritz. They said it was a beautiful four star hotel. Well, this four star hotel is at... More 

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Brussels, Belgium
2 reviews
1 of 5 stars Reviewed December 24, 2014

The hotel is 4 stars but it looks like a 2-star hotel. The internet connection is poor and got broken all the time. I got a single room and they gave a room that looked like a deposit with a bed. The matress, pillows, and all the furniture inside the room was very old. The room was very dark and... More 

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New York
1 review
1 of 5 stars Reviewed October 8, 2014 via mobile

Hotel Ritz was by no means a 4 star hotel. It felt as if I was in a low budget hotel. They had shut off all air conditioning in the entire building even though the weather was still quite warm. The shower was a whole on the floor in the corner and it was so small that when you closed... More 

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Hong Kong, China
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 29, 2014

My experience in this hotel was unfortunate, luckily I only had to stay one night. The location is convenient whether you're going out to look around but overall the facilities and rooms weren't meeting the '4 star' service.

Was this review helpful? Yes 2
Toronto, Ontario, Canada
1 review
1 of 5 stars Reviewed July 28, 2014

Our A/C was making a loud, blaring noise which I noticed as soon as we checked in. I requested the hotel staff to change our rooms or fix the A/C, he assured me that this will be done when we return at night. Also, I had requested a queen bed (common sense, we are a couple) Instead, we got two... More 

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Houston, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed July 7, 2014

Sure this hotel has been around awhile but is an excellent value. Walking distance to all of Florence. We had a balcony room overlooking the Arno river. This view is priceless. You can see all the way to the Ponte Vecchio. Getting to basics the Ritz has good security, good size rooms, good air- cond, good water pressure, a really... More 

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Key Largo, Florida
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 27, 2014

My husband and I spent 3 nights at this hotel recently. Prior to our stay we read some reviews and we were a little worried about what we would find however we were pleasantly surprised. The location was perfect to explore the city; we were able to walk everywhere that we wanted to go to. The room was basic but... More 

Was this review helpful? Yes 2
Melbourne, Australia
1 review
5 of 5 stars Reviewed June 26, 2014 via mobile

The hotel room was very spacious and the position was fabulous. We were lucky to have a view of the river, especially on the night of the fireworks! The owner was very friendly and helpful and all the staff were very nice. I would come back again!

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