We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Ritz

Lungarno Della Zecca Vecchia 24, 50122 Florence, Italy
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Management photos
Hotel Ritz
View Map
Add Photo Write a Review

94 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    7
    11
    20
    22
    34
See reviews for
19
27
6
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (35)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (19)
All months
Bristol, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We'd booked an apartment on airbnb but when we arrived we were told it wasn't ready and he'd booked us in to a 4star at the same price. The hotel is no where near a 4star -it's tired and the beds are uncomfortable. It's a 2 star in a good location. Awful breakfast -poor quality and little choice. On check... More 

Was this review helpful? Yes
Sarasota, Florida
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed July 15, 2015

My husband and I have a special affection for this hotel. We have always found the staff to be very friendly, the location is wonderful as it overlooks the river and the breakfast buffet has my husband’s favorite, mortadella. This was our third stay at The Ritz and unfortunately each time we have noticed the bloom falling off the rose... More 

Was this review helpful? Yes

Travelers are raving about these Florence hotels

Edinburgh, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 2, 2015

I booked this hotel on one of Expedia's. 'Secret Hotels' which they said was a '4 Star Branded Hotel' , and felt that I was completely misled ( never ever going to book secret hotel with Expedia again). If you are someone who expects a good level of decor, furnishings and nicely tiled bathroom as you would expect in a... More 

Was this review helpful? Yes
Alberta, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 10, 2015

This self-rated 4 star, pretentiously calling itself the Ritz, is anything but that. The corridor and room walls are cracked and dirty, WiFi does not reach the rooms with dated furnishings and no chair, old worn towels, hair dryer plug didn't fit the socket, our TV remote was missing and replaced with one that didn't work either, the light fixtures... More 

Was this review helpful? Yes
Edmonton, Canada
Level Contributor
70 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed May 6, 2015

We had booked a hotel online and when we arrived we were told it was undergoing changes and they could not honour our booking. We were told they had booked us into another hotel and would pay our cab fare to the Hotel Ritz. They said it was a beautiful four star hotel. Well, this four star hotel is at... More 

Was this review helpful? Yes
Brussels, Belgium
2 reviews
1 of 5 stars Reviewed December 24, 2014

The hotel is 4 stars but it looks like a 2-star hotel. The internet connection is poor and got broken all the time. I got a single room and they gave a room that looked like a deposit with a bed. The matress, pillows, and all the furniture inside the room was very old. The room was very dark and... More 

Was this review helpful? Yes
New York
1 review
1 of 5 stars Reviewed October 8, 2014 via mobile

Hotel Ritz was by no means a 4 star hotel. It felt as if I was in a low budget hotel. They had shut off all air conditioning in the entire building even though the weather was still quite warm. The shower was a whole on the floor in the corner and it was so small that when you closed... More 

Was this review helpful? Yes
Hong Kong, China
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 29, 2014

My experience in this hotel was unfortunate, luckily I only had to stay one night. The location is convenient whether you're going out to look around but overall the facilities and rooms weren't meeting the '4 star' service.

Was this review helpful? Yes 2
Toronto, Ontario, Canada
1 review
1 of 5 stars Reviewed July 28, 2014

Our A/C was making a loud, blaring noise which I noticed as soon as we checked in. I requested the hotel staff to change our rooms or fix the A/C, he assured me that this will be done when we return at night. Also, I had requested a queen bed (common sense, we are a couple) Instead, we got two... More 

Was this review helpful? Yes
Houston, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

Sure this hotel has been around awhile but is an excellent value. Walking distance to all of Florence. We had a balcony room overlooking the Arno river. This view is priceless. You can see all the way to the Ponte Vecchio. Getting to basics the Ritz has good security, good size rooms, good air- cond, good water pressure, a really... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

55 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (50)
Viewed
View from room (4)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (10)
Viewed
Room/suite (14)
Viewed
1:16
Videos (1)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (2)
Viewed
Dining (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Florence hotels
Santa Croce
Plaza Lucchesi Hotel
Plaza Lucchesi Hotel
#57 of 457 in Florence
4.5 of 5 stars 955 reviews
Santa Croce
BEST WESTERN Hotel River
BEST WESTERN Hotel River
#157 of 457 in Florence
4.0 of 5 stars 521 reviews
Duomo
Hotel Brunelleschi
Hotel Brunelleschi
#15 of 457 in Florence
4.5 of 5 stars 1,804 reviews
Show Prices
Show Prices
Show Prices
San Marco
Palazzo Ricasoli Residence
Palazzo Ricasoli Residence
#283 of 457 in Florence
3.5 of 5 stars 452 reviews
Hotel David
#1 of 457 in Florence
5.0 of 5 stars 2,275 reviews
San Lorenzo
Hotel Laurus al Duomo
Hotel Laurus al Duomo
#80 of 457 in Florence
4.5 of 5 stars 1,212 reviews
Show Prices
Show Prices
Show Prices

Staying in Santa Croce

Neighborhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay