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All 460 Florence hotels

Hotel Raffaello Florence

4.0 of 5 Hotel   |   Viale Morgagni, 19, 50134 Florence, Italy
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Ranked #268 of 460 Hotels in Florence
A recent review
3 of 5 stars reviewed 2 weeks ago
blaz79 Athens, Greece
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270 reviews from our community

Traveler rating
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    43
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Date | Rating
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English first
Serres, Greece
1 review
1 of 5 stars Reviewed 2 weeks ago

Really bad behaviour from almost all the staff to our group.The breakfast was very poor and they changed our time without informing us.Told the group to check out at 9 am!!! P.S.If you want to drink something don' t drink a coctail or a long drink

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Athens, Greece
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Small rooms even smaller bathrooms. Poor breakfast, near a small river full of dirt and moschitos.2 star hotel tops you can say, friendly staff but far away from center. The rooms need redecoration and certenally a new bed

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San Francisco, California, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I just wanted to write a review on Hotel Raffaelo because my experience there was exceptional! General Manager Marco Vensi could not have been any nicer or more accommodating then he was. He was professional and always was concerned my sister and I were having a great time. The hotel is clean an in an ideal location to do a... More

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1 review
5 of 5 stars Reviewed August 7, 2014 via mobile

The staff were so sweet and very professional! The hotel was very cute and a perfect romantic getaway. The location was also perfect for us. I would definitely stay here again and recommend it to friends if I ever visit the area in the future! :)

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New York City, New York
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 18, 2014

I stayed here last year during a brief trip to Florence for business and was impressed by the friendliness and efficiency of the staff. Breakfast was brought promptly to my room in the morning at the time I requested, and was always exactly what I requested on the breakfast card, unlike other hotels I have stayed in. The restaurant in... More

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Phoenix, Arizona
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 18, 2014

We were in Italy on a tour and were split from our group to this hotel. The other hotel was GORGEOUS. Our room had mold in the shower; dirty bedspreads, musty smell, a USED CONDOM on the floor! Breakfast was fair. We did not want to shower there because the tub was so dirty.

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vensimarco, Direttore generale at Hotel Raffaello Florence, responded to this review

Dear Sir First of all goodmorning from the hotel raffaello. What i have to say ... I thank you for your comment in any way even if i think it is a little too much. We always try to do our best to try to sort out any problems and to make each guest's journey, but i feel in your... More

Santorini, Greece
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed December 4, 2013

First of all it is not a 4 star hotel, that's for sure. No sound insulation between rooms , i was hearing the next door room like i was inside . Average breakfast . It is not good location , nothing outside . In the midle of noware

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vensimarco, Direttore generale at Hotel Raffaello Florence, responded to this review
Google Translation

Gentilissima Sigra. sono qui a ringraziarla per il tempo che ci ha dedicato e per il commento che ha fatto... More

Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed October 21, 2013

Stayed there while in Italy for business and it was just perfect for me! Nice breakfast, very nice staff and, the room was very clean and quiet! I recommend it highly especially for short stay! The staff also recommended me a very good restaurant not very far away from there which was very good!

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vensimarco, General Manager at Hotel Raffaello Florence, responded to this review

Dear Sir First of all goodmorning from the hotel raffaello. What i have to say ...simphony for my ears. I really thank you very much for your comment . We always try to do our best to try to sort out any problems and to make each guest's journey the best of their life. Sometimes we are able sometimes we... More

Lavenham, Manitioba, Canada
Top Contributor
356 reviews 356 reviews
61 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed October 8, 2013

Hotel was provided as part of our Carani Tour. We'd opted for the 4 Star option but all travellers ended up staying in this hotel together and I am quite sure that this was not the 4 star Room was fine. Bed extremely hard but that has been the case in most of our accommodations. Breakfast and dinner provided as... More

Was this review helpful? Yes 1
vensimarco, General Manager at Hotel Raffaello Florence, responded to this review
Google Translation

Gentilissimo Sig., E' con piacere che accolgo i tuoi commenti sulla nostra struttura Mi dispiace che ci siano state delle... More

Toronto, Canada
Top Contributor
51 reviews 51 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 7, 2013

Stayed two nights at this hotel as part of our tour and this place was nothing to talk about. Hotel is older and there is nothing around. The staff was very unfriendly and the food was horrible. Felt like a high school cafeteria that just pumped out plates. The last night they gave us FRUIT for dessert. On a better... More

Was this review helpful? Yes
vensimarco, General Manager at Hotel Raffaello Florence, responded to this review
Google Translation

Gentilissimo Sig., E' con piacere che accolgo i tuoi commenti sulla nostra struttura Mi dispiace che ci siano state delle... More

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Additional Information about Hotel Raffaello Florence

Address: Viale Morgagni, 19, 50134 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Raffaello Florence 4*
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