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Hotel Raffaello Florence

Viale Morgagni, 19, 50134 Florence, Italy
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Hotel Raffaello Florence
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Hotel Raffaello Florence
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309 reviews from our community

Traveler rating
    54
    76
    93
    49
    37
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59
82
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73
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (309)
  • Mar-May only
    (67)
  • Jun-Aug only
    (102)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (66)
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Athens, Greece
1 review
2 of 5 stars Reviewed yesterday NEW

We were a group of 25 people. We thought that we were going into a 4 stars hotel but actually it is 2-3. The rooms had no soundproofing at all and you could even here a whisper from near rooms. The stuff did not even know english. The breakfast had only cofee , juice and bread. Just do not go... More 

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 26, 2014

The hotel needs updating but was comfortable. The free breakfast left something to be desired. Eggs were cold both days we were there, wifi non existent. Not real impressed with hotel. Meals that came with the tour were just so so., Hairdryer worked but were ancient.

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Serres, Greece
1 review
1 of 5 stars Reviewed September 2, 2014

Really bad behaviour from almost all the staff to our group.The breakfast was very poor and they changed our time without informing us.Told the group to check out at 9 am!!! P.S.If you want to drink something don' t drink a coctail or a long drink

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Athens, Greece
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 1, 2014

Small rooms even smaller bathrooms. Poor breakfast, near a small river full of dirt and moschitos.2 star hotel tops you can say, friendly staff but far away from center. The rooms need redecoration and certenally a new bed

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San Francisco, California, United States
1 review
5 of 5 stars Reviewed August 25, 2014

I just wanted to write a review on Hotel Raffaelo because my experience there was exceptional! General Manager Marco Vensi could not have been any nicer or more accommodating then he was. He was professional and always was concerned my sister and I were having a great time. The hotel is clean an in an ideal location to do a... More 

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1 review
5 of 5 stars Reviewed August 7, 2014

The staff were so sweet and very professional! The hotel was very cute and a perfect romantic getaway. The location was also perfect for us. I would definitely stay here again and recommend it to friends if I ever visit the area in the future! :)

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New York City, New York
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 18, 2014

I stayed here last year during a brief trip to Florence for business and was impressed by the friendliness and efficiency of the staff. Breakfast was brought promptly to my room in the morning at the time I requested, and was always exactly what I requested on the breakfast card, unlike other hotels I have stayed in. The restaurant in... More 

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Phoenix, Arizona
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 18, 2014

We were in Italy on a tour and were split from our group to this hotel. The other hotel was GORGEOUS. Our room had mold in the shower; dirty bedspreads, musty smell, a USED CONDOM on the floor! Breakfast was fair. We did not want to shower there because the tub was so dirty.

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vensimarco, Direttore generale at Hotel Raffaello Florence, responded to this review

Dear Sir First of all goodmorning from the hotel raffaello. What i have to say ... I thank you for your comment in any way even if i think it is a little too much. We always try to do our best to try to sort out any problems and to make each guest's journey, but i feel in your... More 

Santorini, Greece
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed December 4, 2013

First of all it is not a 4 star hotel, that's for sure. No sound insulation between rooms , i was hearing the next door room like i was inside . Average breakfast . It is not good location , nothing outside . In the midle of noware

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vensimarco, Direttore generale at Hotel Raffaello Florence, responded to this review
Google Translation

Gentilissima Sigra. sono qui a ringraziarla per il tempo che ci ha dedicato e per il commento che ha fatto... More 

Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed October 21, 2013

Stayed there while in Italy for business and it was just perfect for me! Nice breakfast, very nice staff and, the room was very clean and quiet! I recommend it highly especially for short stay! The staff also recommended me a very good restaurant not very far away from there which was very good!

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vensimarco, General Manager at Hotel Raffaello Florence, responded to this review

Dear Sir First of all goodmorning from the hotel raffaello. What i have to say ...simphony for my ears. I really thank you very much for your comment . We always try to do our best to try to sort out any problems and to make each guest's journey the best of their life. Sometimes we are able sometimes we... More 

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