We were with Carrani tours, lovely rooms but a very poor food dining. Dinner disgusting(the main course each night was ineditable), breakfast a limited selection more

In a city like Florence I expected to stay in a more traditional and picturesque hotel. This was just another hotel with no special character, for groups, and tourists that do not necessarily seek adventure... Despite the first negative impression, though, I found it a very decent and comfortable place, quiet, with good service. The rooms are quite spacious and... more

Most excellent lodging experience! Large flat screen TV in room. Spacious bathroom by European standards with a great shower. Comfortable beds for a good night's sleep after a busy site-seeing day. Friendly, helpful staff. Easy to catch bus to downtown Florence. A "must stay" hotel while in Florence! more

I have been booking groups into this hotel now for several years and always receive very positive reports back from our clients. I recently escorted a group personally to the hotel and can back-up all the excellent reviews received Recent comments include the following:- Great Hotel, very helpful staff, nice breakfast, clean comfortable rooms, very accessible by public transport into... more

Hi I have just returned from staying three days at the hotel raffaello,it was a suprise present from my wife,they were three wonderful days,we found we were looked after as if we were royals,staff extremly polite and helpful,room was everything you could want, clean, air conditioned, and a new flat screen tv (with english tv), a bathroom with so many... more

On a nine-day tour, this was the only hotel that was disappointing. The dinner and the breakfast buffet were dismal, at best. Although we were warned by our tour guide that the food was not very good. The rooms were shabby and the walls were so thin you could hear every word spoken in the adjoining rooms. The furniture, furnishings,... more

We stayed at the Raffaello Hotel as part of our Globus tour. The room and bathroom size were adequate. There was mold in the shower but there's probably mold in my shower at home. It was clean (no hair, trash, dirty toilet, etc.) when we arrived. The beds were terribly hard. I like a firm mattress but this was like... more

Of the 3 hotels we stayed in with our Globus tour, this was the worst hotel. I had called Globus prior to the tour because of these posted comments, and was assured the hotel had been upgraded. We found the bathroom with mold in the shower, the carpeting was dirty, no air ventilation and lots of mosquitoes when we opened... more

The rooms were clean, however the air conditioning is shut off at night. Not very pleasant ! The food is not so good, and the waitresses were down right rude !!! more