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Hotel Raffaello Firenze

Viale Giovan Battista Morgagni, 19, 50134, Florence, Italy
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1 room 1 adult
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383 Reviews from our TripAdvisor Community

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Dubai, United Arab Emirates
Level Contributor
113 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed October 11, 2015

Hadn't expected much from this hotel, but was pleasantly surprised! Excellent hotel, and fantastic value-for-money! Rooms were huge and great! Even better than the Sheratons in the rest of Italy! Strongly recommend!

Helpful?
Thank Kaushik B
vensimarco, Direttore generale at Hotel Raffaello Firenze, responded to this review

Dear Sir First of all goodmorning from the hotel raffaello. What i have to say ...simphony for my ears. I really thank you very much for your comment . We always try to do our best to try to sort out any problems and to make each guest's journey the best of their life. Sometimes we are able sometimes we... More 

Bursa, Turkey
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed September 6, 2015

City bus number 14 takes you to the city centre. The ride takes about 15 min. The location of the hotel is good. The sound proof of the rooms is awful. You can hear the sounds of the text messages from the other rooms. A noisy neighbour can keep you up all ni ght long. Breakfast offers you nothing.

Helpful?
Thank SAYGIN E
vensimarco, Direttore generale at Hotel Raffaello Firenze, responded to this review

Dear guest, We would like to thank you for the time you took to write your coment relating to your stay at the hotel Raffaello . In the Hotel our aim is to exceed the expectations of our guests and we are very happy to have done. Your comments have been forwarder to the management of the hotel to be... More 

Greater Melbourne, Australia
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed August 5, 2015

4 star, what a joke. I wouldn't stay here if you paid me. We had booked a triple room on bookings.com and when we got there our room wasn't ready so they "upgraded" us to a "suite". After nearly choking on the smell of cigarette we entered our "suite", which was disgusting. I would describe it as a dudgeon and... More 

Helpful?
1 Thank sam j
vensimarco, General Manager at Hotel Raffaello Firenze, responded to this review

Dear guest, We would like to thank you for the time you took to write your comment relating to your stay at the hotel Raffaello . In the Hotel our aim is to exceed the expectations of our guests and we are very sorry that it didn't happen with you sir. I would have loved to have seen you before... More 

Travelers are raving about these Florence hotels

Angeles City, Philippines
Level Contributor
90 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed April 27, 2015

True to its byline, this Hotel is elegant and exclusive accommodation near the center of Florence. Furnished with modern Italian style furniture, the best quality accommodation and superior customer service is offered to guests. I love this hotel and will surely recommend to friends.

Helpful?
Thank AMC286
vensimarco, General Manager at Hotel Raffaello Firenze, responded to this review

Dear Sir First of all goodmorning from the hotel raffaello. What i have to say ...simphony for my ears. I really thank you very much for your comment . We always try to do our best to try to sort out any problems and to make each guest's journey the best of their life. Sometimes we are able sometimes we... More 

1 review
4 of 5 stars Reviewed April 13, 2015

Stayed for two nights on my trip to Florence. There are a lot of hotels but not like this one. The front desk was very helpful. At some point there was problem with the kitchen. After a brief meeting with the kitchen manager the problem was solved and some money reimbursed. I would trust this hotel any day since they... More 

Helpful?
Thank Angel R
vensimarco, General Manager at Hotel Raffaello Firenze, responded to this review

Dear Sir First of all goodmorning from the hotel raffaello. What i have to say ...simphony for my ears. I really thank you very much for your comment . We always try to do our best to try to sort out any problems and to make each guest's journey the best of their life. Sometimes we are able sometimes we... More 

Athens, Greece
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 9, 2015

It is close to the centre of Firenze; people are polite and helpful but the rooms need redecoration. The bathroom was v. good but the walls of the room were dirty and the furniture old and spoiled. The breakfast was very poor.

Helpful?
1 Thank Angeliki S
vensimarco, General Manager at Hotel Raffaello Firenze, responded to this review
Google Translation

Gentilissimo ospite, la ringraziamo per il tempo dedicato e siamo spiacenti di apprendere che la qualità del suo soggiorno non... More 

Athens, Greece
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 26, 2015

We were a group of 25 people. We thought that we were going into a 4 stars hotel but actually it is 2-3. The rooms had no soundproofing at all and you could even here a whisper from near rooms. The stuff did not even know english. The breakfast had only cofee , juice and bread. Just do not go... More 

Helpful?
2 Thank DimitrisDodis
vensimarco, General Manager at Hotel Raffaello Firenze, responded to this review
Google Translation

Gentilissimo ospite, la ringraziamo per il tempo dedicato e siamo spiacenti di apprendere che la qualità del suo soggiorno non... More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 26, 2014

The hotel needs updating but was comfortable. The free breakfast left something to be desired. Eggs were cold both days we were there, wifi non existent. Not real impressed with hotel. Meals that came with the tour were just so so., Hairdryer worked but were ancient.

Helpful?
1 Thank Shirley M
vensimarco, General Manager at Hotel Raffaello Firenze, responded to this review
Google Translation

Gentilissimo ospite, la ringraziamo per il tempo dedicato e siamo spiacenti di apprendere che la qualità del suo soggiorno non... More 

Serres, Greece
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 2, 2014

Really bad behaviour from almost all the staff to our group.The breakfast was very poor and they changed our time without informing us.Told the group to check out at 9 am!!! P.S.If you want to drink something don' t drink a coctail or a long drink

Helpful?
1 Thank stefanosdim
vensimarco, General Manager at Hotel Raffaello Firenze, responded to this review
Google Translation

Gentilissimo ospite, la ringraziamo per il tempo dedicato e siamo spiacenti di apprendere che la qualità del suo soggiorno non... More 

Athens, Greece
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 1, 2014 via mobile

Small rooms even smaller bathrooms. Poor breakfast, near a small river full of dirt and moschitos.2 star hotel tops you can say, friendly staff but far away from center. The rooms need redecoration and certenally a new bed

Helpful?
1 Thank blaz79
vensimarco, General Manager at Hotel Raffaello Firenze, responded to this review
Google Translation

Gentilissimo ospite, la ringraziamo per il tempo dedicato e siamo spiacenti di apprendere che la qualità del suo soggiorno non... More 

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