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Hotel Grifone Firenze

Via G Pilati 20-22, 50136 Florence, Italy
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241 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
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    (241)
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    (76)
  • Jun-Aug only
    (73)
  • Sep-Nov only
    (55)
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    (37)
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Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We arrived at the Hotel Grifone at the end of a bike tour. It was the worst hotel we found on our trip. The airconditioning did not work in our first room, so we changed rooms and got marginally cooler in the second. The room temperature never dropped below 25 deg though. Everything is worn and tired; stains on the... More 

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1 review
3 of 5 stars Reviewed 4 weeks ago

I slept several times in the hotel during my visits to the city. It is a simple hotel (the photos corresponds to reality), with the right price (remember the hotel categories are not the same in all countries) and not too far from the center city (some minutes by foot to the historic center). What I appreciate most of all,... More 

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Dino C, Responsabile relazioni pubbliche at Hotel Grifone Firenze, responded to this review

Dear Client, from all the staff of Hotel Grifone many thanks for your kind words about our job. We hope to see you again in the next trip to Italy. Kindest regards Dino C. More 

Leon, Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 14, 2015

Luca, the man who was at the front desk is overwhelmed by his job. The people who give service supposed to be cheerful and helpful, but instead was rude, impatient and had no time to give an advice or information. When we arrived, tired he just kept talking at the phone arguing all the time. The rooms were old and... More 

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Dino C, Direttore at Hotel Grifone Firenze, responded to this review

Dear Guest, I spoke to my collegue Luca, and he told me he remained alone as his collegues were assisting other clients. It was a really busy moment, and he apologize for the not excellent attention reserved to you. He tried as well to calm the group of young people, but he had success only after a certain time. I... More 

Travelers are raving about these Florence hotels

Teverola, Italy
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 10, 2014

The Grifone was a comfortable hotel for us. The bus stop to take us to the main area of Florence was about one block away. Very good pricing (we had two rooms). Front desk was helpful. Breakfast was normal Italian. Very few resturants around the area, eat in other area.

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paris
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 4, 2014

I stayed twice in this hotel and each time for several mights. I find this hotel an extremely good compromise for a city like Florence that has either good hotels with excessive prices or rather bad hotels with prices too high for what they offer. Here we have clean, remodeled and functional rooms, in a modern-like hotel with parking facilities.... More 

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Helsinki, Finland
Top Contributor
120 reviews 120 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 3, 2014

We stayed one night in the side building of the hotel. Our spatious rooms downstairs had a smell of damp and mold inside. Otherwise the hotel was comfortable and service was very good. Also buffet breakfast was generous and tasty.

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Las Vegas, Nevada
Contributor
19 reviews 19 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 14, 2014

Stayed couple days here as a stop before heading to rome. Room was nice nothing special bed was hard but every hotel we stayed in italy had hard bed so maybe thats how they all are. Wifi was great, staff was nice and super helpful, breakfast was good. Not close to train station but quick bus trip away to hotel... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 5, 2014 via mobile

I went there on a school trip in March with my class. We knew it wasn't near the station but 2 kilometres were too much! Besides the buses are disgusting and full of pickpockets so the only way to go there safely is by foot. It is also in a terrible place, with now shops and it's not so easy... More 

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Dino C, Direttore at Hotel Grifone Firenze, responded to this review

Dear Valentina, Sorry you have got a bad impression of our Hotel. But it is not our fault the distance from the train station, and the Hotel was chosen by agency and your teachers. We are in a residential area of Florence, with many shops. The zone toward the airport could be poorer of shops! Furthermore, the cleaning of room... More 

Jerusalem, Israel
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 30, 2013

Main annoyance: We put our luggage on a chair, and each day we would come back and find the luggage removed from the chair (and personal items on the luggage touched and moved to the desk), and the chair relocated. We thought this was strange, and on the third day, we received this notice (verbatim) on our bed: "DEAR CLIENTS,... More 

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Montreal, Canada
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 29, 2013

Disgusting.... - Penis drawings in the comments book left in the lobby - Full garbage bin in the room from other customers - Daily weather show on a paper in the lobby.... weather was for two months ago - ripped bed-linen - disgusting shower - Which hotels is still using key instead of card key? "Grifone hotel" IMG_1559.JPG

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