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Hotel Goldoni

Via Borgo Ognissanti 8, 50123 Florence, Italy
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Best prices for: 1 room 1 guest
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Hotel Goldoni
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Hotel Goldoni
Hotel Goldoni
Hotel Goldoni
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297 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Walsall, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel was easy to find, a great central location and very clean. The hotel staff were very friendly, recommending restaurants, places to see and writing it all on our map, couldn't help enough. The breakfast was included in the price and realised how such a great price it was compared to other hotels with a lower standard. I would... More 

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Ottawa, Canada
Contributor
16 reviews 16 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 22, 2015

TOOK MY GRANDDAUGHTER & a week later with my husband , daughter & grandson. Accomadations good,clean & courteous and close ` walking distance to the sights of importance. Included breakfast.Rates were good. I would go back. we were there 4 years .

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2015

Right trought the centre is the best hotel I have been in Florance...the staff is so friendly and the hotel is clean,comfortable room and you will feel like "HOME SWEET HOME"!!! Since when i arrived the receptionist was helpful and really friendly!!! One of the last place where hospitality mean family!!! Thank you indeed for those amazing days,and to make... More 

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pizzuta, Direttore at Hotel Goldoni, responded to this review

Dear Ettore, thanks so much for your positive feedback. We are really proud when we read such comments since this really brings the right focus to what we feel is our main target: customer satisfaction. We are not the typical stuffy and impersonal hotel, as we try to make our guests to feel at home. We really look forward welcoming... More 

Stockholm, Sweden
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 8, 2014 via mobile

enjoyed this stay as much as all the other times BUT som of the staff was not as proffessional as they use to be. To bad!! But we enjoyed the stay anyway & we will be back. If you could wish for somthing it would be a bit better breakfast.

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pizzuta, Direttore at Hotel Goldoni, responded to this review

Dear Mrs. Kessel, thank you for your positive feedback, we are happy you enjoyed your stay. However, as part of our continuous commitment to improve customer satisfaction, we kindly ask you get in touch privately with writing at info@hotelgoldoni.com; we would really like to have more details about your comment relating to some part of the staff which was not... More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 3, 2014

I came to Florence to run the marathon and stayed here late November/early December for a few days before and after the marathon. I was travelling on my own and the staff really looked after me, helped me and made me feel at home. They suggested good restaurants and explained how to get around Florence. They also catered for those... More 

Was this review helpful? Yes 1
pizzuta, Direttore at Hotel Goldoni, responded to this review

Dear Hotel Guest, we proudly went through your feedback and appreciate your words. Our every-day commitment is to make people feeling at home and we are happy we reached our target. We look forward welcoming you soon More 

Santa Barbara
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2014

My wife and I stayed at Hotel Goldoni in September and we cannot applaud loudly enough for the family-run hospitality and quality experience we had with Fedrica, William and everyone who was so helpful. This is not your stuffy, impersonal chain hotel, but a welcoming and warm environment, despite the quirky second floor status and lift that takes you from... More 

Was this review helpful? Yes 1
pizzuta, Direttore at Hotel Goldoni, responded to this review

Dear Sean & Family, we are so glad about your feedback, this really brings satisfaction to the passion we put in our job. Firenze is a gorgeous place but we always try to add this extra touch of Italian experience; our culture leads to friendliness and we are happy we have managed to bring this over to you. We hope... More 

Maidstone, United Kingdom
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 2, 2014

My friend and I stayed here late September on a short break to Florence. On first entering the lobby from the street we were expecting to see a hotel reception. However the lobby area looks a bit bare and we weren't at all sure what to expect. There was a quirky old style elevator at the rear, the type where... More 

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Sydney, Australia
1 review
1 of 5 stars Reviewed October 15, 2014

I was pleased on reading reviews of this "hotel" recently to see that nothing much had changed since I stayed there on our honeymoon a year ago. I had thought that as it was part of an airline holiday package it would bear some resemblance to the "blurb". First mistake. The staff showed us to our room and the stench... More 

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pizzuta, Direttore at Hotel Goldoni, responded to this review

Dear Sir, Kind Madame, We are very sorry your stay in our hotel has not been satisfactory. On the other hand, we do dislike your offensive words, I think you could have avoided these, also because they do not absolutely reflect the truth. Our team is 100% keen on customer satisfaction and we feel what you described does not represent... More 

Tbilisi, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 26, 2014

Good location, near to train station all the main places of interest, pleasant stuff and nice atmosphere, very nice room design, I enjoyed every moments of my stay in this hotel, special thank to Alessandra.

Was this review helpful? Yes 2
Birmingham, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 7, 2014 via mobile

Stayed one night with our family and another, staff were really helpful and allowed us to leave bags following morning. Situation perfect one road back from river. Beautifully traditional and Italian. Kids loved the old fashioned elevator!

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