We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 461 Florence hotels

Hotel Monna Lisa

4.0 of 5 Hotel   |   Borgo Pinti 27, 50121 Florence, Italy
Hotel website
Hotel amenities
Hotel Monna Lisa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Hotel Monna Lisa to your Saves list
Ranked #107 of 461 Hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Cynthia W Denver, Colorado
Write a Review

625 reviews from our community

Traveler rating
    307
    188
    66
    33
    31
See reviews for
120
279
28
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (625)
  • Mar-May only
    (141)
  • Jun-Aug only
    (211)
  • Sep-Nov only
    (190)
  • Dec-Feb only
    (83)
All months
Denver, Colorado
Contributor
12 reviews 12 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is a former palace with a rich history; it has been beautifully converted to a hotel with a lovely courtyard garden and many original and playful art pieces throughout. My room for a 6-nights stay was quiet, comfortable, and clean; the staff was very patient and helpful with providing directions and ensuring a smooth stay in Florence. The... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Firstly to anyone reading the poor reviews and thinking - hmmmmmm sounds a bit iffy! Yes the plumbing is a little dated (but clean!!!) Yes there are street noises that can disturb night sleep if you are at the front BUT THAT'S ALL. The sleep interruptions and odd gurgle from pipes are not even worth worrying about when you take... More

Was this review helpful? Yes
Maplewood, NJ
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

So a few negatives first, plumbing makes some odd noises, sort of a gentle burping sound now and then. And if it is raining and you are walking through the garden courtyard, you'll get damp although the staff kindly provides umbrellas. Now, all the positives, each room is unique, there is beautiful antique artwork and furnishings in each room and... More

Was this review helpful? Yes 2
Portland, Oregon
Contributor
20 reviews 20 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful ample room with a bed so comfortable I forgot to dream. Amazing antiques and a beautiful courtyard to take a load off your feet and read a book. Interesting clientele from all over the world. It was fun to rub elbows. Location is flawless within steps of the Duomo.

Was this review helpful? Yes
Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

We were stuck in Milan and missed the last train. (4 hours late leaving DFW) Called the Mona Lisa and explained. They said not to worry about it that they could "not" find our confirmation number anyway and that they would try and find a room for us the next night. We stayed the next night and then at check... More

Was this review helpful? Yes 1
OSLAVIA16, Direttore at Hotel Monna Lisa, responded to this review

Dear Guest, when you phoned advising your problem with the train it was late in the evening. You were requested your name but unfortunately the reservation was under a different one. The reservation number you told over the phone was the one given by your travel agent and not our internal one. You have been told upon check-in the morning... More

2 reviews
5 of 5 stars Reviewed October 20, 2014 via mobile

Oldest hotel in Florence certainly lives up to its reputation. Very clean, rooms cleaned daily. Good selection at breakfast. Very knowledgable staff who recommended where to go to eat. Couldn't fault it at all.

Was this review helpful? Yes
Frisco, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed October 15, 2014 via mobile

Don't think about it, just book this hotel! By far the most pleasant and clean hotel we stayed in on our trip to Italy, even though the other lodging was much more expensive. The garden courtyard was a welcome respite after touring. Great location to reach the sites and dining. Train station is walkable, though taxi is reasonable, especially when... More

Was this review helpful? Yes
Concord, Massachusetts
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 14, 2014

The location was fantastic. Just a few yards/meters farther was the Uffizi, Ponte Vecchio and it's wonderful locks, and, the best meal I have ever had at Il Sostanza. Make a reservation. Hotel Mona Lisa was perfectly located, basic, and fine for its price. Our 24hr concierge slept on the floor in the tiny reception area; and complimentary breakfast introduced... More

Was this review helpful? Yes
OSLAVIA16, Direttore at Hotel Monna Lisa, responded to this review

Dear Guest, we are very happy to learn that you enjoyed your stay at the Monna Lisa, this is really a great pleasure for us. We think you are joking when you say that our concierge "slept on the reception floor"! Our employees sometime finish their shift late in the evening to come back the morning after that is of... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2014

This hotel is fantastic. The facility and furnishings are very interesting. Each room is different. Our room was in the main building and was previously part of the owner's apartment. It was huge and beautifully furnished. The bathroom however was nice but quite small with tub only. The room made up for any shortcomings in the bathroom. The breakfast was... More

Was this review helpful? Yes 1
cumbria
Contributor
20 reviews 20 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 6, 2014

Quirky and interesting. The staff were very friendly and welcoming. We had a spacious room for 3 people which was tastefully furnished. Breakfasts were excellent, always plenty of choice. The garden area was lovely for an early evening drink and a chat with other guests. The bar man was always happy and entertaining. Great location for everything - would definitely... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Monna Lisa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Monna Lisa

Address: Borgo Pinti 27, 50121 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Monna Lisa 4*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Venere, Priceline, Travelocity, Cheap Tickets, Despegar.com, Otel, Odigeo, TripOnline SA, Hotel.de and Tingo so you can book your Hotel Monna Lisa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Monna Lisa Florence
Monna Lisa Hotel

421 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (209)
Viewed
Dining (11)
Viewed
Room/suite (33)
Viewed
1:34
Videos (2)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (59)
Viewed
View from room (10)
Viewed
Business center/function rooms (2)
Viewed
Family/play areas (1)
Viewed
Other (85)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (199)
Viewed
Amenities (7)
Viewed
Classic Room (24)
Viewed
Restaurants and Bars (23)
Viewed
Superior Blue Room (24)
Viewed
Superior Green Room (23)
Viewed
The Hotel (68)
Viewed
Triple Room (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Room/suite (8)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay