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All 461 Florence hotels

Hotel Monna Lisa

4.0 of 5 Hotel   |   Borgo Pinti 27, 50121 Florence, Italy
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Ranked #107 of 461 Hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Cynthia W Denver, Colorado
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625 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Denver, Colorado
12 reviews 12 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is a former palace with a rich history; it has been beautifully converted to a hotel with a lovely courtyard garden and many original and playful art pieces throughout. My room for a 6-nights stay was quiet, comfortable, and clean; the staff was very patient and helpful with providing directions and ensuring a smooth stay in Florence. The... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Firstly to anyone reading the poor reviews and thinking - hmmmmmm sounds a bit iffy! Yes the plumbing is a little dated (but clean!!!) Yes there are street noises that can disturb night sleep if you are at the front BUT THAT'S ALL. The sleep interruptions and odd gurgle from pipes are not even worth worrying about when you take... More

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Maplewood, NJ
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

So a few negatives first, plumbing makes some odd noises, sort of a gentle burping sound now and then. And if it is raining and you are walking through the garden courtyard, you'll get damp although the staff kindly provides umbrellas. Now, all the positives, each room is unique, there is beautiful antique artwork and furnishings in each room and... More

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Portland, Oregon
20 reviews 20 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful ample room with a bed so comfortable I forgot to dream. Amazing antiques and a beautiful courtyard to take a load off your feet and read a book. Interesting clientele from all over the world. It was fun to rub elbows. Location is flawless within steps of the Duomo.

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Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

We were stuck in Milan and missed the last train. (4 hours late leaving DFW) Called the Mona Lisa and explained. They said not to worry about it that they could "not" find our confirmation number anyway and that they would try and find a room for us the next night. We stayed the next night and then at check... More

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OSLAVIA16, Direttore at Hotel Monna Lisa, responded to this review

Dear Guest, when you phoned advising your problem with the train it was late in the evening. You were requested your name but unfortunately the reservation was under a different one. The reservation number you told over the phone was the one given by your travel agent and not our internal one. You have been told upon check-in the morning... More

2 reviews
5 of 5 stars Reviewed October 20, 2014 via mobile

Oldest hotel in Florence certainly lives up to its reputation. Very clean, rooms cleaned daily. Good selection at breakfast. Very knowledgable staff who recommended where to go to eat. Couldn't fault it at all.

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Frisco, Colorado
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed October 15, 2014 via mobile

Don't think about it, just book this hotel! By far the most pleasant and clean hotel we stayed in on our trip to Italy, even though the other lodging was much more expensive. The garden courtyard was a welcome respite after touring. Great location to reach the sites and dining. Train station is walkable, though taxi is reasonable, especially when... More

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Concord, Massachusetts
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 14, 2014

The location was fantastic. Just a few yards/meters farther was the Uffizi, Ponte Vecchio and it's wonderful locks, and, the best meal I have ever had at Il Sostanza. Make a reservation. Hotel Mona Lisa was perfectly located, basic, and fine for its price. Our 24hr concierge slept on the floor in the tiny reception area; and complimentary breakfast introduced... More

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OSLAVIA16, Direttore at Hotel Monna Lisa, responded to this review

Dear Guest, we are very happy to learn that you enjoyed your stay at the Monna Lisa, this is really a great pleasure for us. We think you are joking when you say that our concierge "slept on the reception floor"! Our employees sometime finish their shift late in the evening to come back the morning after that is of... More

3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2014

This hotel is fantastic. The facility and furnishings are very interesting. Each room is different. Our room was in the main building and was previously part of the owner's apartment. It was huge and beautifully furnished. The bathroom however was nice but quite small with tub only. The room made up for any shortcomings in the bathroom. The breakfast was... More

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20 reviews 20 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 6, 2014

Quirky and interesting. The staff were very friendly and welcoming. We had a spacious room for 3 people which was tastefully furnished. Breakfasts were excellent, always plenty of choice. The garden area was lovely for an early evening drink and a chat with other guests. The bar man was always happy and entertaining. Great location for everything - would definitely... More

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Additional Information about Hotel Monna Lisa

Address: Borgo Pinti 27, 50121 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Monna Lisa 4*
Number of rooms: 30
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Also Known As:
Monna Lisa Florence
Monna Lisa Hotel

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