Disappointing from the street outside and we did wonder if a) had the taxi driver taken us to the wrong hotel? or b) had we made a terrible mistake in booking this hotel? Thankfully neither was right. Once you are inside, this is without doubt a beautiful hotel, set in one of the best locations for exploring all that Florence... more

I'm not one to purposely dog out a hotel but someone has to set it straight about this hotel. When you pay $230 or better you expect a decent hotel, not one that has no air-conditioning and mosquito swarms. Regardless of the temperature, they won't turn on the air conditioning until July. I don't care if you paid $800 for... more

Monna Lisa is one of those establishments trapped by its own past grandeur and fittingly snooty family management. Amongst a few pitfalls, to us the bfast buffet in the morning was just the biggest disappointment (vis a vis the cost of a room) . A few cheap croissants, bread rolls that have seen better days amid blandest yogurts money can... more

Beautiful renaissance hotel located in the heart of Florence. The hotel has a beautiful relaxing quiet garden. The staff is very friendly and always helpfull. The rooms are beautifully restaured and decorated, giving you a real feeling of renaissance Florence, - and are above all very clean and comfortable. One minor complaint - internet access is limited and too expensiv. more

We just returned from five wonderful days at the Monna Lisa hotel in Florence. The location, on a truly authentic side street, gave us the feeling of being residents, not tourists. Walking over cobblestones from the hotel, to reach the street was a daily trip into the past. Reaching our room through courtyards and graceful lounge areas was a pleasure.... more

Stayed here for 2 nights for our honeymoon. Romantic entrance, beautiful garden in the courtyard were you can have breakfast, weather permitting. Great location, close to various piazzas. Overall we had a great experience. Last note-no irons in European hotels :) more

My sister-in-law and I spent 3 nights at the Monna Lisa and thoroughly enjoyed it. The hotel is charming, with an interesting history. Our room was quite nice, although small as are most European rooms. The breakfast was very good and the coffee outstanding. The staff was very pleasant and accommodating, even setting up a room for us to entertain... more

My wife and I stayed at the Monna Lisa during our honeymoon. In all, we visited five cities in Italy, and Florence would have been our favorite... WOULD HAVE... if our hotel experience wasn't so negative. Our room was outdated and kind of shabby - especially compared to some of the other open rooms we walked by. Think water-stained, flowery... more

We just returned from Italy and spent three glorious nights at the Monna Lisa. I can't say enough wonderful things about this hotel. It is perfectly located on a quiet street within walking distance the city's center. The staff was first rate, very helpful in everyway. We were originally given a room that was up two flights of stairs but... more