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All 461 Florence hotels

Hotel Monna Lisa

4.0 of 5 Hotel   |   Borgo Pinti 27, 50121 Florence, Italy
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Ranked #104 of 461 Hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Ady C
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616 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Worth, Texas
1 review
1 of 5 stars Reviewed yesterday NEW

We were stuck in Milan and missed the last train. (4 hours late leaving DFW) Called the Mona Lisa and explained. They said not to worry about it that they could "not" find our confirmation number anyway and that they would try and find a room for us the next night. We stayed the next night and then at check... More

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Oldest hotel in Florence certainly lives up to its reputation. Very clean, rooms cleaned daily. Good selection at breakfast. Very knowledgable staff who recommended where to go to eat. Couldn't fault it at all.

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Frisco, Colorado
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Don't think about it, just book this hotel! By far the most pleasant and clean hotel we stayed in on our trip to Italy, even though the other lodging was much more expensive. The garden courtyard was a welcome respite after touring. Great location to reach the sites and dining. Train station is walkable, though taxi is reasonable, especially when... More

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Concord, Massachusetts
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The location was fantastic. Just a few yards/meters farther was the Uffizi, Ponte Vecchio and it's wonderful locks, and, the best meal I have ever had at Il Sostanza. Make a reservation. Hotel Mona Lisa was perfectly located, basic, and fine for its price. Our 24hr concierge slept on the floor in the tiny reception area; and complimentary breakfast introduced... More

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OSLAVIA16, Direttore at Hotel Monna Lisa, responded to this review

Dear Guest, we are very happy to learn that you enjoyed your stay at the Monna Lisa, this is really a great pleasure for us. We think you are joking when you say that our concierge "slept on the reception floor"! Our employees sometime finish their shift late in the evening to come back the morning after that is of... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is fantastic. The facility and furnishings are very interesting. Each room is different. Our room was in the main building and was previously part of the owner's apartment. It was huge and beautifully furnished. The bathroom however was nice but quite small with tub only. The room made up for any shortcomings in the bathroom. The breakfast was... More

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cumbria
Contributor
19 reviews 19 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Quirky and interesting. The staff were very friendly and welcoming. We had a spacious room for 3 people which was tastefully furnished. Breakfasts were excellent, always plenty of choice. The garden area was lovely for an early evening drink and a chat with other guests. The bar man was always happy and entertaining. Great location for everything - would definitely... More

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London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Most reviews on Trip Advisor rave over this hotel, but I cant see why. Quaint and quirky yes, but could do with a few modern amenities such as black out blinds. We had a superior room which had the smallest bathroom I have ever seen. Greg A's review pretty much sums it up.They also charge 15 euros a day for... More

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Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were so delighted the the staff and our warm welcome when we arrived in Florence. Our room for 3 adults was quite spacious. We found the reserved tables that were basically unused at breakfast caused a bit of difficulty. Trying to find seating for 3 was rather tight. The breakfasts were ok. Before we left we noticed other guests... More

Was this review helpful? Yes 2
Hermosa Beach, California
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We picked this one based on trip advisor reviews and are scratching our heads. Stained carpets, chipped tiles, peeling wallpaper, mediocre breakfast at best. Other than location and garden not much positive to say. Ton of potential in the bones but no one is investing the time and money. Too bad.

Was this review helpful? Yes 2
OSLAVIA16, Direttore at Hotel Monna Lisa, responded to this review

Dear Guest, We are very sorry to learn you did not enjoyed your stay at the Monna Lisa. In spite of our most careful attention and care of the building, that the owner family manage since 1956, we take good note of your complaint and we respect your opinion even if we do not agree with you. As you say... More

Lake Worth, Florida, United States
Contributor
19 reviews 19 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We absolutely fell in love with this hotel. From the moment we walked through the forint door into the courtyard, we knew it would be a wonderful experience. The staff were warm, friendly and helpful, the walk through the beautiful gardens to our room was relaxing, and our room was beautifully appointed overlooking the gardens. Very comfortable beds and the... More

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Additional Information about Hotel Monna Lisa

Address: Borgo Pinti 27, 50121 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Monna Lisa 4*
Number of rooms: 30
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Also Known As:
Monna Lisa Florence
Monna Lisa Hotel

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