The hotel was in a great location, had a nice atmosphere and friendly staff. However, the time of year we went the air conditioning was off and the heat was on. Needless to say, the rooms got very hot and there was no air to turn on. The mosquitos are bad in florence most of the year so if you... more

Very nice premises. Traditional stying. Have own parking area (for a fee). Good breakfast. Our room and especially room of couple we were traveling with were too warm and could not put the air on due to the month. Room and bath size adequate. Front desk helpful and knowledgable but we were not happy when we were followed to our... more

Upon first arriving, I thought that this hotel better fit a 3-star profile as the rooms were a little tired although very clean. However, the public areas of this hotel were beautiful and culturally fitting for Florence. With period furniture along with modern ammenities, it was a great location. The staff were courteous and accomodating. Breakfast was definitely a continental... more

Stayed here for 4 nights. Very nice, with a few flaws. Pros: -Great location (5 minutes walk from the Duomo, 10 to Ponte Vecchio, 15 to the train station). -Very friendly, helpful staff -Spacious, beautifully appointed rooms (or at least ours was) -Great common areas, including a large garden -Great continental breakfast (nothing cooked, but a good selection of meats,... more

My husband and I just stayed at the Monna Lisa with 3 other couples after spending a week biking through the hills of Umbria...it was a lovely oasis in the heart of Florence. I felt as though I was staying at someone's villa...the public areas are tasteful and the rooms are charming, The garden is a perfect spot to enjoy... more

We spent the first 3 nights of our honeymoon at this hotel, and were quite pleased. We got room #!, which is the 'secret' room whose door is disguised as a part of the wall. This was a neat touch that, I hate to admit, provided us much juvenile amusement. The room itself was a little worn but clean and... more

An amazing place, from the front foyer, through the many living rooms, bar, dining room, courtyard and solarium-a beautiful environment full of original art. Be sure to read the brochure, this is a former palace with an interesting history. Staff is very helpful, and speaks English. Our quad room was actually 2 connected bedrooms with 2 full baths including 1... more

This is a stunning hotel, with a beautiful garden and packed full of ancient furniture and antiques. The room was lovely, actually two adjoining which was great for our teenagers. Great location, quiet, but only five minutes walk to the Duomo. The food at breakfast was good. The only cavil is that the reception staff were not especially friendly and... more

It is not modern, nor is it typical...it just reflects all that Florence is and was. If you don't like that, this is not for you. Go to an American or Swedish hotel. more