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All 461 Florence hotels

Hotel Monna Lisa

4.0 of 5 Hotel   |   Borgo Pinti 27, 50121 Florence, Italy
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Ranked #112 of 461 hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
littlesarah21 Lincoln
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589 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was the 2nd hotel that we stayed at over our weeks stay in Italy, and this hotel turned out to be by far the best. We decided to walk from the Firenzi Termini which was a fair walk with suitcases (approx 20/25 minutes) although the hotel did provide me with costs for taxi's we thought we'd try and save... More

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4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

It was our tenth wedding anniversary and we wanted to spend a week somewhere with charm and personality. Our week in the Monna Lisa did not disappoint. It's a beautiful hotel, and the staff were all charming and friendly. When you first enter the hotel you walk across a covered courtyard where the ceiling is decorated in old paintings very... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The only thing I didn't like about this hotel was the size of the room and the bed was too soft for my taste. I didn't feel like we had enough room for two medium sized suitcases. That said, the hotel is very charming and quiet. I really loved the common areas and garden. It's in a great location and... More

Was this review helpful? Yes 2
Venice, Florida
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago

Wasn't impressed very dark room with antiques. Maize of rooms everywhere. If your into dark rooms & antiques it's ok. Didn't like at all! Not very friendly if you aren't Italian! Window was so high up couldn't see anything

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in this beautiful hotel and I would highly recommend it to anyone. It is full of character and history and ideally situated. We went with two of our teenage children. Our rooms looked out onto the beautiful gardens, perfect for sitting in with a glass of wine after a full day of sightseeing. Each of our rooms were... More

Was this review helpful? Yes 1
Calgary, Canada
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 4 nights on our honeymoon in Florence. The Monna Lisa was a lovely place to stay. Perfectly located and relaxed in atmosphere. The breakfast was really good and the rooms were clean. The hotel was filled with antiques and interesting bits of furniture. All the Florence sites were within walking distance and no public transport was required.... More

Was this review helpful? Yes 1
Watford, United Kingdom
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for three nights. Great location for seeing Florence. Lovely charming room - clean and airy. Liked the fact that the hotel had given us a mosquito plug in as there were plenty of them about! Nice breakfast. Great staff - helpful and friendly. Made suggestions on places to eat and booked attractions and restaurants on our behalf Free wifi... More

Was this review helpful? Yes 2
Salt Lake City
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Let start at the beginning. The Staff is extremely friendly and funny. They speak English, and were very helpful on dining suggestions that are close by. Very centrally located, walk anywhere, that what's so great about this city, transportation is not an issue, you simply walk. The breakfast is delicious, and the bar out in the gardens is a nice... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

OUir last stay in Europe before returning home; the main part of the hotel dates to the 15th cent. originally a religious retreat and then became a hotel; original stone floors and antiques thru out with wooden beams in the ceilings; As in most hotels in Florence, the hotel is on a narrow street, no trees on it; great access... More

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1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 29, 2014 via mobile

During my stay at this poorly put together establishment, I encountered a less than friendly employee named Francesca. She was ignorant and an overall cantankerous person. She ruined my experience in Florence, and I firmly believe she should no longer be employed at your hotel.

Was this review helpful? Yes 6
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Additional Information about Hotel Monna Lisa

Address: Borgo Pinti 27, 50121 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Monna Lisa 4*
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Also Known As:
Monna Lisa Florence
Monna Lisa Hotel

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Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#53 Luxury Hotel in Florence #68 Family Hotel in Florence #107 Romantic Hotel in Florence
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Official Description (provided by the hotel)
Charming Ornate Hotel featuring original works of art, occupying two floors of a 14th-century Palace near the Duomo. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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