Excellent experience. Hotel is in former palazzo and is very atmospheric. Staff were very helpful. We stayed in this hotel five years ago, and our return visit was excellent. We thoroughly enjoyed our visit.

Just loved this hotel from the moment we walked in. How couldn't you love staying in a 14th century 'palace'? It's like a large villa resort in the middle of the city with lovely gardens, and many comfortable sitting rooms to relax. Most friendly helpful staff from restaurant, to bar, house-keeping and front desk. Never met such friendly staff at... More

I am European and have been to Italy on at least 7 occasions (including Florence) so am familiar with Italian hotel standards but this hotel was pretty grim. On arrival I was greeted by a rather rude receptionist who told me very little about the hotel (so much so that I only found out about the breakfast 2 days later... More

This hotel is beautiful with so many different rooms and gardens to lounge in. It's close to the Duomo but still in a quiet part of town. Not too many restaurants around so you'll have to be adventurous and stroll a bit (not a bad thing!). They serve a full breakfast every day. Loved it.

Florence was fantastic but damp and crowded.The Monna Lisa was just fantastic an old quirky palazzo a relic of past times with a sense of humour about itself-see the various Mona Lisas in the garden room- very clever.Great staff ,very good breakfast and the most entertaining bar man in Florence. No dinner but so what?Florence is full of restaurants and... More

My wife and I just left Florence, having spent three nights at the Monna Lisa Hotel. If you're looking for something in a quieter part of town, this is it. However, it's within a 10-15 walk of most everything you'll want to see. The room was lovely; the staff very friendly and helpful, and the price was right. Breakfast is... More

Hotel is tucked away and nice and quiet. Had a great courtyard, a perfect place to have a glass of wine and relax in between sight seeing ventures. Hotel is furnished with load of antiques. Rooms were a bit small but were clean and had a sense of charm. Breakfast was average. Location is close enough to walk to the... More

I traveled to Florence on vacation with my parents so finding a hotel with a triple room was difficult. I chose Hotel Monna Lisa from reading reviews on TripAdvisor. We got to the hotel before check-in time so we went to grab a quick lunch and they said our room would be ready when we returned. When we got back... More

This is our second time staying here. We were here five years ago, came back again and had another perfect stay. Great location, amazing breakfast, old world charm and quiet room. What more could you ask for.