We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 461 Florence hotels

Hotel Monna Lisa

4.0 of 5 Hotel   |   Borgo Pinti 27, 50121 Florence, Italy
Hotel website
Hotel amenities
Save Saved
You added Hotel Monna Lisa to your Saves list
Hotel Monna Lisa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
80%
Ranked #114 of 461 hotels in Florence
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
PitstopMelly
  • Overview
  • Reviews (575)
  • Photos (200)
  • Amenities
  • Q&A
  • Room tips (92)
  • Location
  • More
Write a Review

575 people have reviewed this hotel

Traveler rating
    278
    178
    59
    31
    29
See reviews for
111
253
27
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

During my stay at this poorly put together establishment, I encountered a less than friendly employee named Francesca. She was ignorant and an overall cantankerous person. She ruined my experience in Florence, and I firmly believe she should no longer be employed at your hotel.

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from a glorious visit to Florence and this small and charming hotel played its part. Our room was just right, cool and dark with a touch of Renaissance. We were road side which meant very few mosquitoes, and only one loud morning out of 3 which was hardly a problem. Breakfasts were continental, delicious. Service was very good,... More

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely little hotel which is really quiet but smack in the centre of Florence, well within walking distance of all the beautiful attractions and amazing restaurants. The rooms are lovely, comfortable (though the double beds are two singles pushed together) and the baths are jacuzzi baths which is great. The breakfast was ok, nothing special and they gave us UHT... More

Was this review helpful? Yes
Dallas, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I had the pleasure of staying at the Hotel Monna Lisa in January of this year. The hotel is so beautiful while being unique and quirky at the same time. The staff were friendly and helpful. One man in particular went above and beyond. I believe his name was Brian and he was a "jack of all trades". We got... More

Was this review helpful? Yes
Aberdeenshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Receptionist was great gave us a room over looking the garden as it was our honey moon cant remember her name but was nice and appreciated. Room was a bit small though(i know we requested a garden view and again is appreciated) but under the curtain, room six was a spiders web with dead flies I'm sure it is still... More

Was this review helpful? Yes 1
Austin, Texas
Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved Hotel Mona Lisa. It was in a great location in Florence and the history of the hotel was incredible. Decorated with original art and antique furniture, some going back as far as the 1500's. it felt like a privilege to be a guest. The staff where wonderful as well. The included breakfast was delicious and the outdoor garden... More

Was this review helpful? Yes 1
Zurich, Switzerland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Positive = - Big Triple Room = double bed + proper single bed (not sofa) - Location = 5 min walking to the cathedral + 5 min taxi to the train station + 20 min taxi to the airport - Not noisy - Helpful staff - Very good breakfast selection - Lovely big garden - perfect to sit down and... More

Was this review helpful? Yes
La Manga del Mar Menor, Spain
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room on the 1st floor was big and very comfortable. Service is good. There are many ancient things in the garden and lobby. The garden is big and green with olive tree. One step to city center. Unforgettable staying in this fantastic place.

Was this review helpful? Yes
Venice, Italy
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed here 11 years ago and it was awesome so I booked a 3 night stay for my wife and I as we celebrated our retirements with a multiple city tour of Italy. When we checked in, the first thing we noticed was a large note on the desk discussing the infestation of mosquitoes and we were advised to... More

Was this review helpful? Yes 2
Leeds, United Kingdom
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Returning after a 12 year break we found the Monna Lisa as lovely as we remembered it. Right in the centre of Florence a mere 2 minute stroll form the Duomo it is a charming and quirky hotel. Arriving at the imposing huge carved wooden doors just off a narrow cobbled street you'd be forgiven for thinking it didn't look... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hotel Monna Lisa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Monna Lisa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Monna Lisa

Address: Borgo Pinti 27, 50121 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Monna Lisa 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Travelocity, Venere, Tingo, Otel, Cheap Tickets, TripOnline SA, BookingOdigeoWL, Priceline and Agoda so you can book your Hotel Monna Lisa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Monna Lisa Florence
Monna Lisa Hotel

200 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (196)
Viewed
Dining (10)
Viewed
Room/suite (33)
Viewed
1:34
Videos (2)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (59)
Viewed
View from room (10)
Viewed
Family/play areas (1)
Viewed
Other (75)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Room/suite (5)

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#54 Luxury Hotel in Florence #60 Family Hotel in Florence #112 Romantic Hotel in Florence
Hotel Class
Official Description (provided by the hotel)
Charming Ornate Hotel featuring original works of art, occupying two floors of a 14th-century Palace near the Duomo. ... more   less 
Number of rooms
30

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer