The location of the hotel and if you travel by car is very convenient. Ample car parking space and the public bus just into the city is just one minute away. The hotel is a little bid old and is actually under a well needed renovation. The reception staff was very efficient, polite, friendly and helpful. The rooms and the... More

i chose the Holiday Inn as I w pretty sure the standard would be the same as it is in my country, it wasnt, shabby to say the least, its position behind the gas station....... No words, though the gas station attendant was more helpfull than the reception. NO FREE INTERNET. A pity as this is now a standard even... More

I was told to expect small rooms anywhere in Europe, but the rooms at this hotel were spacious. I had a king size bed even. Most hotels do not offer vending machines but this one, at least, had ice machines. There was bus service to downtown but I was there on a Cosmos tour so we were chauffered everywhere. The... More

We were travelling by car - 3 kids and 3 adults. No probs with this hotel. Easy to find and easy to park. Bus into florence very easy - buy tickets from petrol station. Comfortable and good value. Very nice reception staff. More

Positive: reception very gentle. Negative: no a/c working; no wi-fi internet, and you have to pay for it; €15 a breakfast which is not worth more than €5; noisy rooms. To compensate for two of the negatives above, they give you a voucher for 1 hour internet on their computers as they allege apple hardwares/softwares are incompatible with their servers,... More

Breakfast was great. Room v good with comfortable beds. Very clean & comfortable. Room was hot but when I queried this I was told by hotel that half of people in April want air con & half don't so they do not turn it on till another month or so. Stayed as part of Cosmos tour. Close to town for... More

We stay at this hotel 9th - 11th March with our daughter and another family. Staff very friendly and helpful. Breakfast good variety. This hotel is about a 20min bus ride to the centre which stops outside the hotel. Rooms comfortable with has everything you need. Only problem I found is that the rooms are too hot, so we had... More

We stayed there as part of a holiday when we were notified of the death of a close family member. The staff were extremely supportive and helped us to make travel arrangements, including arranging an overnight stay at the HI in Rome (where we needed to catch a flight to the funeral from). I am gratefull for the emotional and... More

stayed for 5 days in january, hotel staff is friendly and very helpful, rooms are ok, furniture is old, the breakfast not very good, but overall is ok! More