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Select Hotel

#314 of 463 Hotels in Florence
GreenLeadersGold level
Via G Galliano 24, 50144 Florence, Italy (Formerly BEST WESTERN Hotel Select)
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343 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • Danish first
  • Dutch first
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    (93)
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All months
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 23, 2015

We stayed in this hotel in January. Our check in was fast, but the receptionist stinked so much, unbelievable, it was like he didn't wash his uniform for months. Hotel was all right, but we got room right next to elevator and door to other corridor which was very noisy. Specifically if everybody went for breakfast in the morning. Hotel... More 

Was this review helpful? Yes
98169, Responsabile relazioni pubbliche at Select Hotel, responded to this review

Dear Suzanna, Thank you for your review, we are pleased that the hotel met your expectations About the problem of the bad smell, although we think is not fair to question the level of hygiene of our staff, we apologize for what happened We hope to welcome you again in our hotel to prove again, if it were needed, our... More 

Singapore, Singapore
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 29, 2015

Booked the quad room for my family. The room looks a little old and run-down but since we did not spend much time in the room, it was alright. Breakfast selection were pretty alright too. Staff were really friendly and helpful whenever we had any enquiries. Hotel is quite a distance from the Florence central, would recommend getting a hotel... More 

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New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 4, 2015

Hotel is old, we had very bad situated room because all the time somebody had to walk through glass door next to our room made big noice. hotel is like 10 minutes by bus to train station, but around hotel after 7pm is everything closed. only one pizzeria open, i recomend that, is very good. breakfast were continental and cold.... More 

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98169, Responsabile relazioni con la clientela at Select Hotel, responded to this review

Dear Miss Suzanna v thank you very much for your comments on tripadvisor, we really appreciate it. I am sorry to read that you couldn't sleep well due to some noise, did you mention it to the front desk staff? Don't be afraid to ask our team is happy to help you out, we could have provided another room on... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 28, 2014

Upon check in to the hotel the desk clerk told me I had to pay the city tax up front rather than at check out which is what I was told by friends. He became flustered when I told him I did not have any cash on me at that moment and would not allow me to pay the following... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 3

Travelers are raving about these Florence hotels

Norwich, United Kingdom
Level Contributor
81 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed November 18, 2014

this hotel we came to stay in by chance . As we arrived with a confirmed booking made with Clear sky holidays, to find out there was no booking, This hotel also has a sister hotel which is hotel select executive - which is across the road from the Western select. The receptionist was very helpful, looked at my paperwork... More 

Was this review helpful? Yes 2
Livorno
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 19, 2014

Although the staff was very friendly the hotel, or at least the room I received was near their water pump or something that went on and off all night so I had to put on my headset in order to sleep. Definitely off the beaten path and need a taxi to get to the center. Not a hotel I will... More 

Was this review helpful? Yes
98169, Responsabile relazioni con la clientela at Select Hotel, responded to this review

Dear Darrigom, First of all thanks for taking your time to complete the TripAdvisor survey. Your opinion is important to us, it helps to work better in the future. The Hotel front desk staff is very helpful and friendly as you noticed. We always try to solve problems, in order to keep the client' satisfaction high. I am very sorry... More 

Petaluma, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 18, 2014

We Stayed 2 nights before flying home. The hotel is quite a walk to any of the sites downtown and is the middle of a residential area. The staff could not recommend anywhere near by to get a bite to eat. Better eat downtown before walking all the way back to the hotel. Don't bother using the "Do not disturb"... More 

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Budapest, Hungary
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 5, 2014

I was in town, originally booked for 3 nights, and needed to change to 2 due to changes not related to my trip to Florence. I booked through booking.com which wouldn't let me change it, I called the hotel, staff was friendly, said they changed it. They actually didn't, but when I arrived they did, and modified the reservation after... More 

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New Delhi
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 3, 2014

This hotel has the virtue of being quaint, an old restored villa, with the disadvantages too – our room had a sloping ceiling which made it almost impossible to sleep on one side of the double bed and hey! How did people live in rooms which had different levels, even as much a 15 inch step up to the single... More 

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Breda, The Netherlands
Level Contributor
3 reviews
1 of 5 stars Reviewed September 28, 2014 via mobile

My 'executive' room was falling apart, full of damp and smelt of mold...... not a great night! If you do have to use the hotel plan on parking being a issue, drove around the block 4 or 5 times before finding a space.

Was this review helpful? Yes
98169, Responsabile relazioni con la clientela at Select Hotel, responded to this review

Dear Mr Brian K, many thanks for completing the TripAdvisor survey. Your opinion matters, especially when it seems we did not exceed your expectations. I am sorry to read that your stay by us wasn't good enough for you, I just wonder if you told the front desk staff about the room. Usually we do consider the option to change... More 

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