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Select Hotel

3.0 of 5 Via G Galliano 24, 50144 Florence, Italy (Formerly BEST WESTERN Hotel Select)
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326 reviews from our community

Traveler rating
    35
    112
    101
    53
    25
See reviews for
82
112
18
39
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Hotel is old, we had very bad situated room because all the time somebody had to walk through glass door next to our room made big noice. hotel is like 10 minutes by bus to train station, but around hotel after 7pm is everything closed. only one pizzeria open, i recomend that, is very good. breakfast were continental and cold.... More 

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98169, Responsabile relazioni con la clientela at Select Hotel, responded to this review

Dear Miss Suzanna v thank you very much for your comments on tripadvisor, we really appreciate it. I am sorry to read that you couldn't sleep well due to some noise, did you mention it to the front desk staff? Don't be afraid to ask our team is happy to help you out, we could have provided another room on... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 28, 2014

Upon check in to the hotel the desk clerk told me I had to pay the city tax up front rather than at check out which is what I was told by friends. He became flustered when I told him I did not have any cash on me at that moment and would not allow me to pay the following... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Norwich, United Kingdom
Top Contributor
54 reviews 54 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed November 18, 2014

this hotel we came to stay in by chance . As we arrived with a confirmed booking made with Clear sky holidays, to find out there was no booking, This hotel also has a sister hotel which is hotel select executive - which is across the road from the Western select. The receptionist was very helpful, looked at my paperwork... More 

Was this review helpful? Yes 1
Livorno
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 19, 2014

Although the staff was very friendly the hotel, or at least the room I received was near their water pump or something that went on and off all night so I had to put on my headset in order to sleep. Definitely off the beaten path and need a taxi to get to the center. Not a hotel I will... More 

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98169, Responsabile relazioni con la clientela at Select Hotel, responded to this review

Dear Darrigom, First of all thanks for taking your time to complete the TripAdvisor survey. Your opinion is important to us, it helps to work better in the future. The Hotel front desk staff is very helpful and friendly as you noticed. We always try to solve problems, in order to keep the client' satisfaction high. I am very sorry... More 

Petaluma, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 18, 2014

We Stayed 2 nights before flying home. The hotel is quite a walk to any of the sites downtown and is the middle of a residential area. The staff could not recommend anywhere near by to get a bite to eat. Better eat downtown before walking all the way back to the hotel. Don't bother using the "Do not disturb"... More 

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Budapest, Hungary
2 reviews
3 of 5 stars Reviewed October 5, 2014

I was in town, originally booked for 3 nights, and needed to change to 2 due to changes not related to my trip to Florence. I booked through booking.com which wouldn't let me change it, I called the hotel, staff was friendly, said they changed it. They actually didn't, but when I arrived they did, and modified the reservation after... More 

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New Delhi
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 3, 2014

This hotel has the virtue of being quaint, an old restored villa, with the disadvantages too – our room had a sloping ceiling which made it almost impossible to sleep on one side of the double bed and hey! How did people live in rooms which had different levels, even as much a 15 inch step up to the single... More 

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Breda, The Netherlands
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed September 28, 2014 via mobile

My 'executive' room was falling apart, full of damp and smelt of mold...... not a great night! If you do have to use the hotel plan on parking being a issue, drove around the block 4 or 5 times before finding a space.

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98169, Responsabile relazioni con la clientela at Select Hotel, responded to this review

Dear Mr Brian K, many thanks for completing the TripAdvisor survey. Your opinion matters, especially when it seems we did not exceed your expectations. I am sorry to read that your stay by us wasn't good enough for you, I just wonder if you told the front desk staff about the room. Usually we do consider the option to change... More 

Santa Barbara, California
Top Contributor
63 reviews 63 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 4, 2014

A bit far from central Florence, but close to bus stop. I ordered a family room for (4) and got a single bed, a double bed and a roll out bed. The beds were on the firm side, but the way we like them to be, but the roll out was so soft you could feel the metal bars below.... More 

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98169, Responsabile relazioni pubbliche at Select Hotel, responded to this review

Dear Megan888, thank you in advance for completing the survey of your stay in Florence. I am extremely sorry you did not enjoy your days with us. Unfortunately the location we can not change, even if it is well described in every internet site. At the end we are just 1km away from the SMN train station which is in... More 

B.C. Canada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed July 14, 2014

Adequate for our needs. Walked into Florence and got disoriented constantly. Room was ok but beds are hard and bathroom basic. Breakfast really good. Internet kept kicking us off and no plugs to charge unless you unplug something else. Some road noise. Stay here on points or to save money only.

Was this review helpful? Yes 2
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Additional Information about Select Hotel

Address: Via G Galliano 24, 50144 Florence, Italy (Formerly BEST WESTERN Hotel Select)
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Select Hotel 3*
Number of rooms: 39
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Cheap Tickets, Despegar.com, Odigeo and Tingo so you can book your Select Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Select
Best Western Florence
Florence Best Western
Hotel Style:
#3 Green Hotel in Florence

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