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BEST WESTERN Hotel Select

3.0 of 5 Via G Galliano 24, 50144 Florence, Italy
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BEST WESTERN Hotel Select
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318 reviews from our community

Traveler rating
    35
    107
    99
    53
    24
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80
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Norwich, United Kingdom
Top Contributor
51 reviews 51 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed November 18, 2014

this hotel we came to stay in by chance . As we arrived with a confirmed booking made with Clear sky holidays, to find out there was no booking, This hotel also has a sister hotel which is hotel select executive - which is across the road from the Western select. The receptionist was very helpful, looked at my paperwork... More 

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Livorno
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 19, 2014

Although the staff was very friendly the hotel, or at least the room I received was near their water pump or something that went on and off all night so I had to put on my headset in order to sleep. Definitely off the beaten path and need a taxi to get to the center. Not a hotel I will... More 

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98169, Responsabile relazioni con la clientela at BEST WESTERN Hotel Select, responded to this review

Dear Darrigom, First of all thanks for taking your time to complete the TripAdvisor survey. Your opinion is important to us, it helps to work better in the future. The Hotel front desk staff is very helpful and friendly as you noticed. We always try to solve problems, in order to keep the client' satisfaction high. I am very sorry... More 

Petaluma, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 18, 2014

We Stayed 2 nights before flying home. The hotel is quite a walk to any of the sites downtown and is the middle of a residential area. The staff could not recommend anywhere near by to get a bite to eat. Better eat downtown before walking all the way back to the hotel. Don't bother using the "Do not disturb"... More 

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Budapest, Hungary
2 reviews
3 of 5 stars Reviewed October 5, 2014

I was in town, originally booked for 3 nights, and needed to change to 2 due to changes not related to my trip to Florence. I booked through booking.com which wouldn't let me change it, I called the hotel, staff was friendly, said they changed it. They actually didn't, but when I arrived they did, and modified the reservation after... More 

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New Delhi
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 3, 2014

This hotel has the virtue of being quaint, an old restored villa, with the disadvantages too – our room had a sloping ceiling which made it almost impossible to sleep on one side of the double bed and hey! How did people live in rooms which had different levels, even as much a 15 inch step up to the single... More 

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Breda, The Netherlands
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed September 28, 2014 via mobile

My 'executive' room was falling apart, full of damp and smelt of mold...... not a great night! If you do have to use the hotel plan on parking being a issue, drove around the block 4 or 5 times before finding a space.

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98169, Responsabile relazioni con la clientela at BEST WESTERN Hotel Select, responded to this review

Dear Mr Brian K, many thanks for completing the TripAdvisor survey. Your opinion matters, especially when it seems we did not exceed your expectations. I am sorry to read that your stay by us wasn't good enough for you, I just wonder if you told the front desk staff about the room. Usually we do consider the option to change... More 

Santa Barbara, California
Top Contributor
59 reviews 59 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 4, 2014

A bit far from central Florence, but close to bus stop. I ordered a family room for (4) and got a single bed, a double bed and a roll out bed. The beds were on the firm side, but the way we like them to be, but the roll out was so soft you could feel the metal bars below.... More 

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98169, Responsabile relazioni pubbliche at BEST WESTERN Hotel Select, responded to this review

Dear Megan888, thank you in advance for completing the survey of your stay in Florence. I am extremely sorry you did not enjoy your days with us. Unfortunately the location we can not change, even if it is well described in every internet site. At the end we are just 1km away from the SMN train station which is in... More 

B.C. Canada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed July 14, 2014

Adequate for our needs. Walked into Florence and got disoriented constantly. Room was ok but beds are hard and bathroom basic. Breakfast really good. Internet kept kicking us off and no plugs to charge unless you unplug something else. Some road noise. Stay here on points or to save money only.

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 11, 2014 via mobile

I had a small room without even a desk to work at. Difficult to find an electric plug to charge phone. No restaurant at hotel nor in the vicinity. Breakfast was OK and staff very friendly. Bathroom small but very nice. Bed comfortable. I was fine for one night but next time I go to Florence for a week, I... More 

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Top Contributor
60 reviews 60 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed July 11, 2014

When we first got to the hotel we were greeted by a nice woman who told us we were upgraded to a business suite across the street. Notice I said upgraded, not asked to be in a suite. So we walked across the street and entered a decent room. Big and the bathroom was a good size. The shower was... More 

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Additional Information about BEST WESTERN Hotel Select

Address: Via G Galliano 24, 50144 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Hotel Select 3*
Number of rooms: 39
Reservation Options:
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Also Known As:
Best Western Select
Best Western Florence
Florence Best Western
Hotel Style:
#3 Green Hotel in Florence

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