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Hotel Alba Palace

#59 of 459 Hotels in Florence
Certificate of Excellence
Via della Scala, 22/38r, 50123 Florence, Italy
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Hotel Alba Palace
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Hotel Alba Palace
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1,079 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newport, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed today NEW

great hotel in a great location. 2 minutes walk from the train station and 2 minutes walk to the centre of Florence. hotel standards are perfect, great room, great breakfast, could not fault it. I will return.

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was in Florence for a business trip and I stayed in Hotel Alba Palace and was just perfect in every aspect. The room was spotlessly clean and a nice size and Verena at the reception was very kind indeed and helped me out with all the requests. Free Wi-Fi, the location is stunning as perfectly in the city centre... More 

Was this review helpful? Yes 1
San Francisco, California
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is just a block or two from the main train station, so it was very convenient to arrive and depart. It is also a short walk from all the main sights and plenty of restaurants. We found the rooms nice, perhaps better than we expected for the price. The breakfast buffet was good. The front desk staff were... More 

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
73 reviews 73 reviews
54 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 2 weeks ago

An excellent hotel on so many levels except the quality of sleep which was so bad I left with a very painful back. The mattress was the hardest I have ever slept on and we have travelled for many years now. The location was great. The hospitality at the hotel was excellent, with a variety of hot drinks and biscuits... More 

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hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review

Thank you for your contribution and and for choosing our hotel for your stay in Florence!! Thank You for Your advise about our mattresses but seems that the most of our customers prefer a good firm mattress instead of a soft one, and anyway that our staff is always ready to accept requests. Our best regards More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

It Started with unfriendly, unhelpful staff in a less than mediocre atmosphere. When we arrived the staff did not even acknowledge us for several minutes. They were unwelcoming. Our room was awful and people could look right into it from the outside dining. When we requested a Second choice, it was a noisy room with a horrible smell. The yellow... More 

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hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review

We are sorry that Your experience has not been as positive as of the great majority of our guests , however, Your report is not correct: Your arrival was obviously expected and than Your room had a private terrace with table and chairs for the exclusive use of that room. Our best regards More 

Malta
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everything perfect from the cleanliness of rooms which are by the way beautiful, good quality of service from breakfast up to helpful receptionist! We are very happy to have visited this hotel. Recommend it to everyone, good prices, top service

Was this review helpful? Yes 2
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review

Thanks for the nice comment. We always try to give our best attention to let our clients have a memorable stay at our Hotel!! We hope to welcome you again soon! More 

New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I enjoyed very much my stay at the hotel, the room was spacious, nice bed, good bathroom and the hotel was very close to the train station (about three blocks). Since I was taking the shuttle from the airport, which leaves you at the train station, I wanted a good hotel at a good price close to where the shuttle... More 

Was this review helpful? Yes 2
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review

Thank you for the rate! We are pleased knowing that yours was a nice stay! We really hope to see you again in Florence!! More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 18, 2015

This is a simple, clean and convenient hotel for touring Florence. You can easily get to and from airport and it is walking distance to town centre. The breakfast is nice and the staff were pretty helpful.

Was this review helpful? Yes 1
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review

Thank you for your contribution and and for choosing our hotel for your stay in Florence!! More 

Bilbao, Spain
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 16, 2015

Really well located hotel. Close to Florence´s main highlights. Spotless clean room, sheets and towels (which were changed every day). Enough amenities at the toilet. Good breakfast. Very nice staff, helpful.

Was this review helpful? Yes 1
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review

Thank you for your contribution! We are at your disposal the next time you decide to stay in Florence! More 

Yorkshire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

Well- sited within easy walking distance of everything in central Florence. just around the corner from the train station/airport bus. Staff very friendly and recommended 2 terrific restaurants within 10 minutes walk. Wide choice of items at breakfast and foc tea and coffee available all day in ther bar area. Very quiet with quadruple glazing in the rooms facing the... More 

Was this review helpful? Yes 1
hotelalba, Direttore generale at Hotel Alba Palace, responded to this review

Thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!! We really hope to see you again in Florence!! More 

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