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Hotel Alba Palace

3.0 of 5
Via della Scala, 22/38r, 50123 Florence, Italy
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Hotel Alba Palace
Ranked #54 of 472 hotels in Florence
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770 reviews from our community

Traveler rating
    377
    325
    52
    12
    4
See reviews for
Families
171
 
Couples
275
 
Solo
41
 
Business
32
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Herongate, Essex, England
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 16, 2013 NEW

Great central location only a short walk from the station, river and Duomo. Very friendly staff who offered us change of rooms as showers quite small (for my size anyway, but they are all pretty much the same). They also helped reserve us tickets for the opera etc. We stayed for 3 nights from 6 May 2013 for my wife's... More

Was this review helpful? Yes 2
Cambridge, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 12, 2013

We stayed 3 nights. Staff couldn't have been more helpful. When we arrived they explained that the next day was a holiday and advised us to book restaurants as they would be very busy. Also as many of the museums were closed they made alternate suggestions and drew us helpful maps. The room was a small double but perfectly adequate... More

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hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review
May 15, 2013

Thank you for your contribution! We are pleased knowing that yours was a nice stay we are at your disposal the next time you decide to stay in Florence! More

Kailua, Hawaii
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed May 9, 2013

We are two good friends traveling in Europe. For our stay in Florence we booked two rooms for two nights and then decided to save some money. So we called in advance to change our reservation to one room, two beds, two nights. When we arrived, they had two rooms for one night and one single room (the size of... More

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Vancouver, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 3, 2013

I'm still baffled as to how this hotel was given a 4.5 rating from trip advisor reviews…breakfast was very average, not enough choice. The bed was hard and so was the pillows(woke up with a sore neck). Staff were OK not particular friendly and not rude. Good points were that it was near the train station and centrally located with... More

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hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review
May 15, 2013

We are sorry that our hotel was not as You expected! We had other tips about pillows as somebody don't like the soft type, and we already provided to buy a different types more hard , but for the rest.... the mattresses are all new and of excellent quality and regarding the breakfast we don't think that is poor, we... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed April 30, 2013

We stayed 3 nights in this Florence hotel with our 2 kids. It is very convenient, close to train station and short walks to main attractions. The breakfast was great and most of the staff were friendly and helpful. We stayed in the quad room (001) on the ground floor which had two levels and a nice balcony, the kids... More

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hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review
May 12, 2013

Thank you for your comment and we are very happy that your stay was as good as your expectations. See you soon! More

Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 29, 2013

Myself, my sister and my mum stayed here for 3 nights in a triple room while sorting out wedding arrangements in the city for my upcoming wedding in Sept. We have many guests staying at this hotel so wanted to check it out for ourselves also. We were pleasantly surprised at how nice the hotel is. Fabulous for a 3... More

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See 3 more reviews by Lakey201 for Florence
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review
May 12, 2013

Thank you for sharing your experience. We will be very happy to see you again at Hotel Alba Palace! About the pillows we also had other reports and we have already 'provided to replace them all! Thank You! More

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 26, 2013 via mobile

we're comparung ti rone as well as home but the alba seems great. doesn't look like a good location at first but at night when the restaurant and bars open...its good position. staff not as professional as other places but friendly

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See 4 more reviews by Ozburner for Florence
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review
May 12, 2013

Thank you for the rate! We are pleased knowing that yours was a nice stay! More

South Bend, IN
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 18, 2013

The Hotel Alba Palace is a gem located close to the Florence train station on a very narrow street. The rooms are very nice and quiet.The front desk staff was extremely helpful and the breakfast was very good. There are many restraunts within easy walking distance. All major tourist sites are within 5 - 10 minutes walking distance. It is... More

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See 2 more reviews by FCB-7 for Florence
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review
April 20, 2013

thank you for sharing your experience. We will be very happy to see you again at Hotel Alba Palace! More

Bangkok, Krung Thep, Thailand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 18, 2013

The hotel is very close to the main train station on foot. The staff are helpful and nice breakfast including in the hotel price. Free florence map at the lobby. Just few minutes to duomo of florence. Also, there are nice restaurant in the sipurrounding areas. Couldn't ask for more.

Was this review helpful? Yes 1
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review
April 20, 2013

thank you for your kind words. We are all very happy that you enjoyed your stay in our Home and we really hope to see you again!! More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 15, 2013 via mobile

Has everything you want, private bathroom, nice size room, the bathroom is a good size as well, breakfast is very good and the price is good. The only thing is the bed is to twins pushed together, which is fine, but they put sheets seperatly on both beds and then push them together. When we woke up the beds moved.... More

Was this review helpful? Yes
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review
April 20, 2013

Thank you a lot of comment. We always try to make your stay as pleasant as possible for our customers! We expect you back at our hotel! More

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Hotel Summarization (Beta)

What travelers say

  • Train station(59)
  • Very clean(23)
  • Breakfast room(11)
  • Great location(11)
  • Friendly and helpful(8)
  • Front desk staff(6)
  • Would DEFINITELY recommend(5)
  • Main attraction(4)
  • Maria Novella(4)
  • Few doors(4)

Additional Information about Hotel Alba Palace

Address: Via della Scala, 22/38r, 50123 Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Pets Allowed Room Service Wheelchair access
Hotel Style:
#36 Family Hotels in Florence
#57 Business Hotels in Florence
#94 Romantic Hotels in Florence
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Adjacent to the cloisters of Santa Maria Novella in the historical center of Florence, the three antique buildings surrounding the covered courtyard, now our breakfast room, offer you a welcoming corner in typical Florentine style. Florence Hotel Alba Palace has united comfort in an antique Florentine dwelling and the care for detail by its attentive staff with the aim of making this hotel an authentic angle of hospitality. ... more   less 
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Also Known As:
Alba Palace Hotel
Alba Palace Florence
Alba Hotel

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Hotel Alba Palace
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