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All 461 Florence hotels

B&B Hotel Firenze City Center

3.0 of 5 Hotel   |   Viale Giovanni Amendola 34, 50127 Florence, Italy (Formerly Viva Hotel Capitol Santa Croce)
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Ranked #289 of 461 hotels in Florence
A recent review
3 of 5 stars reviewed 1 week ago
David_Tagliaferri Basel, Switzerland
  • Reviews (418)
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418 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Basel, Switzerland
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We were 5 people and reserved a Triple room and a double room. The Triple room was just a double room with a very uncomfortable rollaway bed as the third bed. The Room should have been advertised as a double wiht a rollaway and not a triple. A Triple room should have three real beds in it ( as I... More

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Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived to Florence 29 June by car. The reception personnel speak English OK and we went to our room quickly. We had to pay for our stay during the check in. Firstly, beware that breakfast is not included in the price of the room even it is B&B. Price of breakfast is 6,90€/person and you eat all you can.... More

Was this review helpful? Yes 1
Hua Hin, Thailand
Contributor
19 reviews 19 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is your basic hotel and really not that cheap when compared to say a Best Western hotel. The total for one night for the 2 of us with breakfast was over 100 Euros. Breakfast was very basic as well. The room was fairly clean, the bed quite hard but clean. On the plus side was the free WiFi, which... More

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Paris, France
1 review
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for 3 nights with my sister. It was clean, nice and did the job for its price. Nothing crazy but just a nice B&B. It is 10min walk away from the centre which is great. It is not dangerous to go back to the hotel late at night which is good as well. I do... More

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Ankara, Turkey
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Place & price is very good. But the walls are too thin that you have to listen everything who are not in your room. Breakfast is very basic. But wifii is excellent. Thank you for b b hotel. If ı come again ı will stay there

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Porto, Portugal
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 4, 2014

This hotel has several flaws, but it's not too bad. The room had a balcony with an interesting view of the city. Rooms with thin walls - we can hear a lot of things. Breakfast is weak. Cleaning is not bad, but also not faultless. It is located a bit far from the city center - walking can be interesting,... More

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Florence, Italy
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 27, 2014 via mobile

My friend and I, two people, walk into the lobby and are told tourist taxes are 6€ a day... Ridiculous compared to the FAR better hotels we stayed in that were cheaper. Whatever. Then, the two of us walk into the room. Two twin mattresses shoved together and linked by a sheet. Ok. Whatever again. Sit on the bed; solid... More

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Edinburgh, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 29, 2014

I can see that I am not the first person to comment on the mosquito issue here. Myself and several of the others in my group were plagued by the pests and unable to sleep. The hotel was unable to do anything to help with the mosquito situation and actually got quite upset when this issue was brought up to... More

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London, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 19, 2014

The hotel was very modern for a budget pick. The staff were not helpful or friendly. I had a room looking out over Florence with a balcony! It was very clean and the bed comfortable. I would stay here again for the price only. I think there are lots of school groups that stay there so it can get noisy.

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BBHotels_Italia, Sede Centrale at B&B Hotel Firenze City Center, responded to this review

Hello and thank you for sharing your impressions on B&B Hotel Firenze Centro. We're glad you enjoyed your stay in Florence. We look forward to see you again in another B&B City! B&B Hotels are in Rome, Turin, Milan, Bologna, Pisa, Udine, Verona, Padova, Mantova, Ferrara, Faenza, Ravenna. See you! Davide (B&B Hotels Italia headquarter) More

Brisbane, Australia
Top Contributor
54 reviews 54 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed November 7, 2013

Hotel staff were consistently some of the rudest I have ever come across. Our room was infested with mosquitos so we barely slept the first night. The next morning we ran into the rudest front counter person I have met, I could deal with the the fact that we were a minute or two late for breakfast but the rude... More

Was this review helpful? Yes 4
DavideBBHotels, web marketing assistant at B&B Hotel Firenze City Center, responded to this review

Hi, we are really sorry that you didn't enjoyed your stay at B&B Hotel Firenze City Center, in particular for your impression about our staff that works hard everyday to help our guests. Thanks to your review, we have also checked and improved our cleaning's standard in this hotel , to avoid similar situations. About the parking, our staff always... More

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Additional Information about B&B Hotel Firenze City Center

Address: Viale Giovanni Amendola 34, 50127 Florence, Italy (Formerly Viva Hotel Capitol Santa Croce)
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — B&B Hotel Firenze City Center 3*
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Also Known As:
Bed And Breakfast Hotel Firenze Centro
Best Western Hotel Florence
Best Western Florence
Florence Best Western

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Amenities

Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Viva Hotel Capitol is a comfortable and clean hotel in a modern style with functional rooms and very bright. Located in the district of Santa Croce, is central to the city center, is well connected with the Fortezza da Basso, exhibition and conference area. The 92 rooms, of which some are particularly suitable for families, offer a magnificent view of Florence. The hotel has satellite TV, Air Conditioning, Minibar, Telephone, TV, Safe, Hairdryer. ... more   less 
Number of rooms
99

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