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B&B Hotel Firenze City Center

Hotel website
Viale Giovanni Amendola 34, 50127 Florence, Italy (Formerly Viva Hotel Capitol Santa Croce)
Special Price
10% off room rate
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B&B Hotel Firenze City Center
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465 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Heidelberg
Level Contributor
48 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Looking for a place to sleep with no additional comfort in a good location we came upon this hotel. We were happy with the location as it is surrounded by shops, cafes, restaurants and it is walking distance to the city center. As we did not have high expectations, the hotel was fine with us. Stuff was helpful and friendly.

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Oslo, Norway
Level Contributor
91 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
2 of 5 stars Reviewed 1 week ago

The only positiv thing about this hotel is location. It is just 20 minutes to walk to cathedral. Rooms are very old and not properly cleaned. Our shower was destroyed the whole periode we were there. First night they had nobody to fix it and no available room to move oss. Same thing second and third day. They suggested free... More 

Was this review helpful? Yes 1

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Copenhagen, Denmark
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 2, 2015

I arrived on a Monday and checked in, everything was fine. I got to my single room which turned out to look a bit like a prison cell. I'm guessing the Italians love simplicity! The light just inside the door wasn't working, but who really wants to be blinded when entering their hotel room? Not me, that's for sure! They... More 

Was this review helpful? Yes 5
BBHotelITA, Sede Centrale at B&B Hotel Firenze City Center, responded to this review

Dear Alexander, first of all we would like to thank you for taking the time for this review so much original. Although we like sarcasm we take every feedback very seriously, above all those who highlight such critical issues. We would like to assure you that your feedback will be shared with the Hotel Staff in order to improve our... More 

Fatima, Portugal
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 23, 2015

After the B&B in Roma Tratevere this hotel was not as good. The room was smaller, but with the same quality, a large bed, and a fairly good bathroom with a great shower. It's close to the center of Firenze (15 minutes walk). The breakfast was average but since i stayed on the week end the price was great. And... More 

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Rearsby,
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 22, 2015

dante's poem comes to mind (abandon hope all who enter here ) stayed here for a week no wifi rooms are drab beds are so low need a crane to get up in the mornings long way from any attractions forget about breakfast cheap and nasty never again

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BBHotelITA, Sede Centrale at B&B Hotel Firenze City Center, responded to this review

Dear Guest, we would like to thank you for your B&B Hotel Firenze City Center review. We are sorry to read that you did not have an enjoyable experience during your stay with us. We would therefore like to sincerely apologise for the inconveniences you experienced. B&B Hotel Firenze City Center is a few step away (400mt) from Lungarno, and... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 7, 2015

This place had a great location! The free wifi worked pretty well 90% of the time which was fairly good compared to some of the places we visited in Italy. It was very clean and the rooms had plenty of space. Our room was all white with a very cool wall painting in black of The Duomo. Really comfortable and... More 

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Utrecht, The Netherlands
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed November 11, 2014

Spent here one night. Pros: it's cheap for the Florence's standards; beds are very comfortable; close to the centre; our room was on the top floor so we enjoyed a great view. Cons: this is NOT a B&B, meaning that breakfast is not included (shouldn't the name be changed?); no private car park - and the one they suggested just... More 

Was this review helpful? Yes 5
Fort Hood, Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 18, 2014 via mobile

Great location, staff was nice, breakfast was decent. Price wasn't too bad either. Walking distance of everything. I would stay there again. I would recommend to others. If you live here and drive and have the telepass there is a underground parking lot.

Was this review helpful? Yes 5
Athens, Greece
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed September 7, 2014

It was the biggest mistake booking to stay in this hotel! Even before arriving at the hotel our requests were never replied on time which made us feel insecure about doing business with them! Alas, it was too late as we had been asked to pre-pay everything in advance. As we were travelling with a friendly couple; our holiday to... More 

Was this review helpful? Yes 4
Devizes, United Kingdom
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 31, 2014

Stayed for 1 night in August 2014, the room was spacious and nice views over Florence, we had a family room a double and a single bed on the top floor with a balcony, overlooking the hills. The room had air conditioning which was very welcoming. The reception staff spoke very good English, and were very helpful with regards to... More 

Was this review helpful? Yes 1
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