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B&B Hotel Firenze City Center

Hotel website
Viale Giovanni Amendola 34, 50127 Florence, Italy (Formerly Viva Hotel Capitol Santa Croce)
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10% off room rate
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1 room 1 guest
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B&B Hotel Firenze City Center
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487 Reviews from our TripAdvisor Community

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Traveler rating
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    194
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (111)
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Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall, not many complaints. Size of the room was excellent, bathroom was nice, it was fairly clean, wifi was good and the TV worked well. The location was quite good. About a five-ten minute walk to the duomo. Definitely would stay here again.

Was this review helpful? Yes 1
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This hotel had a 3.5 when we booked it. I'd give it a 1. Sure the rooms are spacious but that is because there is almost nothing in them. The bathroom door frame was broken at the lock, and the water from the shower would pool and overflow. This should be a 2000-3000yen a night hotel but instead it we paid... More 

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Travelers are raving about these Florence hotels

Maidstone, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 26, 2015

Not much to say about it. The hotel was nice,helpful staff, the room was clean and we asked for an upper room and the view was beautiful. You can go by foot to visit Galleria dell' Academia (it takes 10' minutes) and other attractions nearby (Duomo, PonteVechio, etc).

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Tel Aviv, Israel
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 2, 2015

I'll start by saying that this hotel is nothing more and nothing less than an average 3 stars hotel and it completely met my expectations of it. The hotel is renovated and has a modern-ish look to it. The receptionists were nice and gave good and quick service whenever we needed. We were a couple, but for some reason received... More 

Was this review helpful? Yes 1
Zurich, Switzerland
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 1, 2015

- Reasonably clean room, bathroom could be cleaner - Room key was a code which is quite nice if you can remember it - small stuffy elevator but staircase was not a lot better - very nice and friendly receptionist, who gave exceptionally good recommendations - Location was quite nice, not far from nightlife, not in the touristy area

Was this review helpful? Yes 1
Heidelberg
Level Contributor
47 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 27, 2015

Looking for a place to sleep with no additional comfort in a good location we came upon this hotel. We were happy with the location as it is surrounded by shops, cafes, restaurants and it is walking distance to the city center. As we did not have high expectations, the hotel was fine with us. Stuff was helpful and friendly.

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Oslo, Norway
Level Contributor
95 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
2 of 5 stars Reviewed June 22, 2015

The only positiv thing about this hotel is location. It is just 20 minutes to walk to cathedral. Rooms are very old and not properly cleaned. Our shower was destroyed the whole periode we were there. First night they had nobody to fix it and no available room to move oss. Same thing second and third day. They suggested free... More 

Was this review helpful? Yes 1
Copenhagen, Denmark
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 2, 2015

I arrived on a Monday and checked in, everything was fine. I got to my single room which turned out to look a bit like a prison cell. I'm guessing the Italians love simplicity! The light just inside the door wasn't working, but who really wants to be blinded when entering their hotel room? Not me, that's for sure! They... More 

Was this review helpful? Yes 5
BBHotelITA, Sede Centrale at B&B Hotel Firenze City Center, responded to this review

Dear Alexander, first of all we would like to thank you for taking the time for this review so much original. Although we like sarcasm we take every feedback very seriously, above all those who highlight such critical issues. We would like to assure you that your feedback will be shared with the Hotel Staff in order to improve our... More 

Fatima, Portugal
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 23, 2015

After the B&B in Roma Tratevere this hotel was not as good. The room was smaller, but with the same quality, a large bed, and a fairly good bathroom with a great shower. It's close to the center of Firenze (15 minutes walk). The breakfast was average but since i stayed on the week end the price was great. And... More 

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Rearsby,
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 22, 2015

dante's poem comes to mind (abandon hope all who enter here ) stayed here for a week no wifi rooms are drab beds are so low need a crane to get up in the mornings long way from any attractions forget about breakfast cheap and nasty never again

Was this review helpful? Yes
BBHotelITA, Sede Centrale at B&B Hotel Firenze City Center, responded to this review

Dear Guest, we would like to thank you for your B&B Hotel Firenze City Center review. We are sorry to read that you did not have an enjoyable experience during your stay with us. We would therefore like to sincerely apologise for the inconveniences you experienced. B&B Hotel Firenze City Center is a few step away (400mt) from Lungarno, and... More 

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