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Bonciani Hotel

Via Panzani 17, 50123 Florence, Italy
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307 Reviews from our TripAdvisor Community

Traveler rating
    15
    55
    81
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49
120
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Redmond, Washington, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Even though the proximity to the train station was great, it is also close to key tourism activities. Everything is very walkable from here. The room was quiet at night. Breakfast was nothing special -- I really wish they could figure out milk and yogurt are supposed to be kept cold, not tepid, but that appears to be consistent with... More 

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Toronto, Canada
Top Contributor
75 reviews 75 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Did not enjoy this hotel. Overpriced. Only advantage is the location. Very close to the train station and dome. However the hotel is really really dated. Air conditioning was bad. Carpets stink. Try to avoid if possible. Breakfast is not good.

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Boston, Massachusetts
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hotel Bonciani Palazzo Pitti Broccardi is in the heart of the city of Florence. It is just a few blocks from the major train terminal Santa Maria Novella and a few blocks from the imposing and large duomo Cathedral di Di Santa Maria del Fiore. The Hotel is comfortable, very convenient and staff very helpful. Many attractions are clsoe... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 20, 2015

This is the worst case of representation I have seen! On the Travel Republic website it shows photo of a 'bright, airy but quaint hotel, which looked quite grand at the entrance door and in some of the bedroom shots. The truth is far from that! The scalloped curtains shown in the front window were filthy and had fallen off... More 

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Vienna, Vienna, Austria
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 5, 2015

The hotel is really dirty. The room smells really bad like old and that it has not been cleaned in years. The toilet paper was yellow, like it has been there for years. When I reserved they told me that i would have free wifi but there was no signal in my room. The recepcionist told me that the signal... More 

Was this review helpful? Yes 3
Rome, Italy
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 22, 2014 via mobile

Location is perfect but the place is old and horrible,carpets uncleaned for years, bad smell of the toilet.Breakfast is good. Choose another hotel! Receptionist are cold but not rude as what other reviews said.

Was this review helpful? Yes 5
Melbourne, Australia
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 14, 2014

This may just be the worst hotel in Western Europe. The staff were rude and we had safety issues such as loose live wiring in the room and nails pointing upwards out of the floor which punctioned my wife's feet. We also overheard reception refuse to call a taxi for a guest and sent her to the railway station on... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

We arrived via the terravision bus to the train station in Florence and the hotel was a two minute walk from there. On arrival we were pleasantly surprised with the hotel, considering the price we had paid for it. The staff on the desk were friendly and happy to help with day trip bookings and questions etc... Our room was... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 18, 2014

I was checking in and it looked sketch and smelled terrible, so we asked to see room first. He gave us key and the room was dreadful looking and not clean. We got on wi-fi and were checking the reviews on the hotel then decided not to stay. He then asked what the problem was when we were hesitant to... More 

Was this review helpful? Yes 3
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