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Bonciani Hotel

Via Panzani 17, 50123 Florence, Italy
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Bonciani Hotel
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298 reviews from our community

Traveler rating
    13
    55
    79
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the worst case of representation I have seen! On the Travel Republic website it shows photo of a 'bright, airy but quaint hotel, which looked quite grand at the entrance door and in some of the bedroom shots. The truth is far from that! The scalloped curtains shown in the front window were filthy and had fallen off... More 

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Vienna, Vienna, Austria
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 5, 2015

The hotel is really dirty. The room smells really bad like old and that it has not been cleaned in years. The toilet paper was yellow, like it has been there for years. When I reserved they told me that i would have free wifi but there was no signal in my room. The recepcionist told me that the signal... More 

Was this review helpful? Yes 2

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Rome, Italy
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 22, 2014 via mobile

Location is perfect but the place is old and horrible,carpets uncleaned for years, bad smell of the toilet.Breakfast is good. Choose another hotel! Receptionist are cold but not rude as what other reviews said.

Was this review helpful? Yes 5
Melbourne, Australia
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 14, 2014

This may just be the worst hotel in Western Europe. The staff were rude and we had safety issues such as loose live wiring in the room and nails pointing upwards out of the floor which punctioned my wife's feet. We also overheard reception refuse to call a taxi for a guest and sent her to the railway station on... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

We arrived via the terravision bus to the train station in Florence and the hotel was a two minute walk from there. On arrival we were pleasantly surprised with the hotel, considering the price we had paid for it. The staff on the desk were friendly and happy to help with day trip bookings and questions etc... Our room was... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 18, 2014

I was checking in and it looked sketch and smelled terrible, so we asked to see room first. He gave us key and the room was dreadful looking and not clean. We got on wi-fi and were checking the reviews on the hotel then decided not to stay. He then asked what the problem was when we were hesitant to... More 

Was this review helpful? Yes 3
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 18, 2014

Spent three nights here in the summer heat. Very basic room, but clean and comfortable. We walked everywhere. Difficult with suitcases as stairs are steep & staff courteous but didn't help book activities. Good for easygoing travellers.

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North Charleston, South Carolina
Top Contributor
79 reviews 79 reviews
45 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed July 17, 2014

The room my wife and I shared was quite acceptable, past its best but clean and quiet despite overlooking a busy road since it had a well fitting double glazed window. Our son's room, however, had a poorly fitting, single glazed window overlooking the same road and he was troubled by external noise all night. Our bathroom was adequate with... More 

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Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 24, 2014

The hotel is located in a good location, walking distance to train station and within walking distance of most sites in Florence. The staff was very helpful and friendly. The room and bath were small, but clean. Breakfast is good, but out side the hotel.

Was this review helpful? Yes 1
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