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All 461 Florence hotels

Hotel Cellai

4.0 of 5 Hotel   |   Via 27 Aprile N. 14, 50129 Florence, Italy
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Ranked #90 of 461 Hotels in Florence
A recent review
5 of 5 stars reviewed 3 days ago
agnieszka w
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248 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

It's a very nice hotel. Staff is friendly and helpful. It's a great boutiue hotel in the heart of Florence. Breakfast was marvallous. Everything is extremely well decorated and the atmosphere is unique, it's like beeing at home. Can't wait to come back to my home in florence again soon!

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atlanta
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at Hotel Cellai from October 5th through the 7th 2014 and had an excellent experience. The staff was prompt, helpful and courteous, the breakfast spread was a great selection of well prepared food and the rooms very nice with unique décor. The sitting rooms were different and the roof terrace is a nice touch. We highly recommend this... More

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Lublin, Lubelskie, Poland
1 review
5 of 5 stars Reviewed 1 week ago

This Hotel was suggested me by some friends. This place is really unique. There are lots of sitting rooms with different decorations, full of art and books. The terrace is lovely, nicely decorated and very well kept. Nice flowers and nice view over Florence. Great breakfast, charming room. People are kind, friendly and helpful. They took care of my laundry... More

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Romsey, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

A four star boutique hotel which is over-rated and which offers a very mixed experience. It is slightly down-at-heel, typical of such old-style Italian hotels, which can be charming but is inconvenient in some respects. The room was adequate, the bed comfortable, but the clothes storage was inadequate, with a hanging rail but no drawers or shelves. The desk was... More

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BoutiqueHotel_Cellai, Guest Relations Manager at Hotel Cellai, responded to this review

Dear Sir, thank you for your severe but detailed review and thank you for your apreciation of our staff, charme, decoration and location. We took good note of your suggestions and we already acted accorgingly. We all look forward seeing you at Cellai in the near future. Best regards Maria Cristina Bianchi More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Lovely hotel in good location few mins walk from The Academia, 10mins from train station. Staff were friendly especially the Scottish receptionist, very helpful. Our room had an outside terrace so was lovely. The honesty bar was good but could do with a few more beers in the fridge, was empty when I used it. Breakfast was good both hot... More

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1 review
1 of 5 stars Reviewed 1 week ago

The hotel has a lot of potential but they seem to miss the mark.The man on the front desk was just plain rude. The housekeeping staff could've provide soap.We bought our own at a pharmacy. The fourth floor has an outdoor bar (honesty) that rarely has glasses or beer in the refrigerator. No one maintains this area.I would not come... More

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BoutiqueHotel_Cellai, Guest Relations Manager at Hotel Cellai, responded to this review

Dear Mr Paul, I am very sorry if one of our front desk employees did not appear to you as kind and helpful as he usually is. As you have noticed all our staff if fluent in english and in many more languages and offer a very warm, italian and friendly welcome. The terrace Honesty bar is of course active... More

Milan, Italy
1 review
5 of 5 stars Reviewed 1 week ago

I've stayed in this hotel for few days and the journey was really enchanting. The staff was kind and helpful. The room was very well decorated and comfortable. The whole hotel it's really delightful! Breakfast was extraordinary! The terrace is lovely, I loved spending my time there reading my favourite book. There is such a marvallous atmosphere here in this... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Most horrible experience. They rated this hotel as 4* in reality it's 2+. We saw nice pictures on the Internet and other good hotels I previously stayed were fully booked. Old ugly smelly rooms and bath room. Dustic curtains, noise from outside. Breakfast is just zero.

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BoutiqueHotel_Cellai, Responsabile relazioni con la clientela at Hotel Cellai, responded to this review

Dear Guest, The entire Hotel staff was very surprised by your review. It seems that you are describing another place. The room we booked for you is newly decorated and has two large beautifully silk dressed four poster beds, two windows with view over Florence a cosy sitting area and a large newly restyled bathroom. Breakfast is beloved by all... More

Wayne, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at this hotel for four nights on our honeymoon. We were immediately impressed with how helpful the staff was. They were more than happy to explain how to get various places, make dinner reservations for us, and book us tickets to go to the Uffizi Gallery. The interior of the hotel is beautiful, and definitely... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Beautiful, friendly hotel in a stunning city. Upon arrival we were slightly concerned that it seemed a long distance out of the centre, this was not the case but be prepared to walk. Convenient location for all the sights but far enough away to be quiet on a night. The breakfast buffet here is fantastic and the staff are so... More

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Additional Information about Hotel Cellai

Address: Via 27 Aprile N. 14, 50129 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Cellai 4*
Number of rooms: 55
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Also Known As:
Cellai Hotel Florence

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