This hotel was pretty nice with clean rooms. Breakfast was average. 10 minute walk to the train station or most of the attractions i.e. Duomo etc. We had a room on the second floor overlooking the piazza which was noisy at night. There is a recycling deposit station right below you room so you get to hear the sound of... More

I found the hotel very nice: my room was huge, clean with a big bathroom and excellent located; the staff was extremely polite and helpful. My room had a beautiful view to St Maria Novella church but the noise was terrible, I needed ear plugs to sleep! Breakfast was average, could be better! Overall, the hotel is great, I highly... More

Thes 4 Star hotel is located within walking distance of the Santa Maria Novella Train Station. Several of the city's primary attractions, including the Duome Complex, Academia Gallery, Santa Maria Novella Church and the San Lorenzo Basilica are within easy walking distance. Rooms are clean and reasonably sized. The staff are friendly and the front office personnel speak English. Rooms... More

Great location, clean rooms but staff friendliness inconsistent. Some very helpful at front desk, others very curt. Would stay there again though due to great location and value. More

This hotel was lovely. First and foremost the staff were so welcoming and helpful. One tried so hard to arrange another company to take me to Cinque Terre after the one I booked with cancelled the trip. Breakfasts were lovely, the room was clean and quiet. The location is really good - a few mins to the station and a... More

We stayed here for two nights.Our room was at the front with a small balcony overlooking the square.We couldn't lock the door to the balcony but there weren't any burglars about. Unfortunately, there was a national celebration one night and a group of people in the square nearby played recorded music through huge speakers until the early hours of the... More

This hotel was chosen by our travel agent. We spent 5 nights at Hotel Roma with our family, assigned to two neighboring 5th floor "attic" rooms, possibly because we asked for quiet rooms (or maybe because better rooms were given to business people there for Fashion Week). Our upper floor rooms didn't have windows but just a skylight (which opened),... More

We selected Hotel Roma from the comments on Trip Advisor and because of its location. It is on the edge of the Plaza Santa Maria Novella. That made it a convenient location for the major museums, locations and restaurants in Florence. We found the hotel to be clean and safe. Hotel staff was helpful when asked or when we requested... More

Not right in the centre but very close to train station, (2 min walk) and a comfortable walk to the attractions of Florence. Rooms very spacious and nicely decorated, large bathroom with good facilities. More