I just stayed for two nights at the hotel with my daughter. The staff spoke excellent English and were very helpful and accomodating. The room was very comfortable and attractively decorated. The bathroom was great. The hotel had a nice breakfast buffet and free wifi. It is conveniently located near the train station and in the old town. It is... More

I just stayed for six nights at the hotel with my daughter and we were very happy. The staff spoke excellent English and were all very helpful with directions and making dinner reservations. The room was very nice and the hotel had a nice breakfast buffet and free wifi. Very conveniently located to train station and all sights. Room was... More

Best Hotel out of my Italy vacation a solid 4 star hotel.. only a block away from the train station and 10 minute walk to everywhe..price is great and includes WiFi and Breakfast you can not go wrong with this hotel.. More

We stayed here for 2 nights and whilst we weren't expecting much due to the price (compared with hotels we stayed at in Venice and Rome) we were very shocked at how nice this place was. Everything was easy, close walk to train station, easy check in, good breakfast. The staff were also great. Quiet, no street noise. More

I stayed for three nights here and can't say enough. We had a room with a balcony on the top floor with a beautiful view of the Tuscan countryside, although it was a little cool to sit outside and enjoy it while we were there. The front desk staff was VERY helpful, breakfast was EXCELLENT, and the room was clean... More

This hotel was one of the best things about Florence. A converted family town palace, it retains its charm and individuality. Breakfast in the cellar is excellent. Honestly, don't bother booking anywhere else. I'm extremely fussy and while not a five star (again, the lack of amenities knocks it down according to the European ratings systems) the actual infrastructure, decor... More

This hotel was phenomenal. Professional and courteous staff who was always willing to help with directions and even printing train tickets. Very clean,quiet,organized and spacious room with reliable cooling system with big safe and nice mini bar (charged). Great location (a 5 minute walk to the main Santa Maria Novella train station). Free Wifi although the signal was sometimes sporadic... More

Very nice hotel, as nice as another 5 star we stayed in the country. Excellent service. Our only complaint was we were on the main floor which meant we couldn't use our window/open the shutters as we backed onto an alley at ground level. Also our shower had very little water pressure. We took a little while to find it... More

My wife and I found this hotel by chance after a poor experience with another property referred to us by a Tourist Operator near the Railway Station. Staff were friendly and helpful, meals were well presented and tasty and nothing too much trouble. The little courtesies extended were very much appreciated and noted. We will have no hesitation referring this... More