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4.0 of 5 Hotel   |   Via Della Scala 33, I-50123 Florence, Italy
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Ranked #98 of 461 hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Visoth C
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804 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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English first
wilbraham, ma
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Pretty seedy area of town, lots of bums. hotel has wear and tear. they didnt get our room request right, two doubles for my kids, and they acted like it was putting them out to correct it. They charged for WiFI that never worked at all while we were there, and they had no insight as to when it would... More

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My wife and I really enjoyed our stay here. Location was excellent (near the Florence Train Station and Piazza Santa Maria Novella), room was clean and fairly big, breakfast was really good and service was friendly, efficient and professional. The bathroom/shower was big compared to other places we stayed in Italy. Our room had the shower with just a guard... More

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Urbandale, Iowa
Top Contributor
56 reviews 56 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

From the outside we were dubious. Once we entered we were so pleased with the charm and history of this old monastery turned hotel. Our room was facing the beautiful inner court and I believe these rooms are the best. They are well equipped, well laid out and very comfortable. The breakfast was much more than the standard meat and... More

Was this review helpful? Yes 2
Halifax, NS
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

was waffling between and 3 and a 4 on this one. Great service, location, pool, gym, bar. Shower was nice and the room was clean. The AC worked and there was a lot of breakfast. Lots of options. The slight downsides which weren't deal breakers - small charge for wireless which is standard, breakfast wasn't super high quality, but definitely... More

Was this review helpful? Yes 1
Honolulu, Hawaii
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Convenient location near train station and walking distance to historic sites, restaurants and shopping. Restored convent with old-world feel, rooms were clean and spacious, very good service with buffet breakfast and lovely garden courtyard. Wonderful place to stay!

Was this review helpful? Yes 1
Melbourne, Australia
Top Contributor
97 reviews 97 reviews
60 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in a good spot as not only is it walking distance from the train station and bus depot, but walking distance to main tourist area. Efficient check-in, older style reception area which in front of extends to a bar area and lounge area.The lift will only take two people plus suitcases, and don't worry about the creaks... More

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Dubai, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was spacious, breakfast was so nice with friendly staff. The room was viewing Via della Scala which takes you to most of Firenze attractions :). We really enjoyed the stay. The whole hotel was very well scented :). Overall we have enjoyed our stay in Hotel Rivoli & will be back again one day. Note: We have been checked... More

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Bexley, United Kingdom
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from 3 nights in this lovely hotel. The staff were very friendly and the room was well furnished and very clean. We ate in the restaurant on the second night. The food was fabulous and excellent value for money. Unfortunately it was closed on Sunday evening or we would have eaten there again.

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Dubai, United Arab Emirates
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is your hotel if you are going to Florence. The rooms were nice and comfortable and the staff is certainly very helpful. They even changed the mattress on 1 bed which we found a bit hard. Breakfast is excellent and the staff at the breakfast room is very helpful. Overall we enjoyed our stay at the hotel and will... More

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Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent a 2-night stay at this hotel in mid-July with my husband. Our booking was made directly with the hotel's official website, it was an early bird offer for a classic room. However, we were given a 2-storey accommodation at the backyard, it looked like a makeshift place attached to the hotel. Everything inside the room looks extremely old... More

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Additional Information about BEST WESTERN Hotel Rivoli

Address: Via Della Scala 33, I-50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel Rivoli 4*
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Also Known As:
Best Western Rivoli
Best Western Florence
Florence Best Western

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Hotel & grounds (46)
Pool/beach area (6)
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Amenities (48)
Junior Suite 213 (44)
Junior Suite 506 (43)
Restaurants and Bars (46)
Standard Room (41)
Standard Room with Terrace (40)
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Room/suite (25)
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Other (6)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#43 Business Hotel in Florence #45 Luxury Hotel in Florence #83 Family Hotel in Florence #86 Romantic Hotel in Florence
Hotel Class
Official Description (provided by the hotel)
Located in the old town of Florence, the BEST WESTERN Hotel Rivoli offers class hospitality with charm, as well as spacious and elegantly decorated hotel rooms and suites. The BEST WESTERN Hotel Rivoli is a 4-star superior hotel that is set inside a restored 14th-century Franciscan convent, where guests can breath the charming and unique atmosphere of this ancient historic building in the city of Florence. The restoration has highlighted the architectural details dating back to 1500 such as arches and vaults, coffered ceilings and stone columns. Guests are welcomed in an enchanting setting full of cozy atmosphere, embellished by refined common areas, which are conceived as an oasis of tranquility away from the hectic pace of the city. The Internal Patio, which was obtained from a complete renovation of the Franciscan cloister, is now dedicated to relaxation and wellbeing, featuring an unforgettable 20 sqm-whirlpool that is also open during the winter with a constant water temperature of 36° C. The location could not be better, a few steps from the Santa Maria Novella railway station, the Duomo Cathedral, Ponte Vecchio Bridge, opposite the ancient and famous Officina Profumo di Santa Maria Novella, and the most important museums. In addition to the interior elegant and spacious patio, the Hotel Rivoli guests can enjoy the quiteness of the small "garden of medlar", an exceptional lounge where to spend moments of real relax; in summer time the garden is available for breakfast and dinners prepared and served by Benedicta Restaurant , 3 Michelin forks. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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