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All 459 Florence hotels

BEST WESTERN Hotel Rivoli

4.0 of 5 Hotel   |   Via Della Scala 33, I-50123 Florence, Italy
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86%
Ranked #75 of 459 hotels in Florence
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 days ago
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736 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our third hotel in Italy I found the staff very friendly, the rooms were good ideal location. The only down fall was our room was noisy it was facing the road. Also the shower is very hard to get into, not sure how the elderly get on. Breakfast was yummy like the idea of champagne!

Was this review helpful? Yes 1
DirezioneRivoli, Responsabile reception at BEST WESTERN Hotel Rivoli, responded to this review

Dear Guest, thanks for the nice words on us ! The next time you will be here I will be more than happy to reserve you one of our rooms overlooking the garden and the Jacuzzi ! whi are very quiet and relaxing. Concerning the breakfast, ou Restaurante Benedicta offers a very high standard of quality and I'm really glad... More

dubai
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We loved our stay! Stayed here for 5 days. we were 4 adults and 4 kids staying in 3 rooms loved the staff . positive attitude and very friendly and helpful overall. the hotel itself is a stones throw away from the railway station, though lugging suitcases to it can be a challenge! the station is a starting point for... More

Was this review helpful? Yes 1
DirezioneRivoli, Responsabile reception at BEST WESTERN Hotel Rivoli, responded to this review

Dear Guest, I'm very glad you appreciated our attitude and our service. We work on this every day to give our clients the best we can and it's very satisfing when thi is appreciated from our guests. Cocerning the bufet breakfast, we agree with the international standards and try to have there every day all the best we can prepare,... More

Kennesaw, Georgia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel was truly wonderful. The room was surprisingly large, and the room had nice features throughout. The bathroom was well furnished, the towels were plush, and the bed was comfortable. The location made it very convenient to walk to any of the famous attractions in Florence. There was some street noise so we could not keep the windows open... More

Was this review helpful? Yes 1
DirezioneRivoli, Responsabile reception at BEST WESTERN Hotel Rivoli, responded to this review

Dear Guest ! thanks for writing your comment here on TA. I'm glad you emjoyed your stay at the Rivoli. The next time you will stay with us I will be happy to arrange you a very nice room on one of oour gardens, so that you will have the chance of relaxing even in the city center. Our hotel... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel after reading the reviews on here - made a brilliant choice! Great location - really close to everything including the bus station which is how we arrived, lovely hotel and very kind, helpful staff - couldn't have chosen better!!

Was this review helpful? Yes 1
DirezioneRivoli, Responsabile reception at BEST WESTERN Hotel Rivoli, responded to this review

Dear Guest, thank you for the nice comment! I'm really glad to read that you appreciated our House and services. Concerning the position...yes we are in a lucky location wich allows our guests to visit Florence without using busses and Taxi. For us it's very important to have a feedback from our guests (especially when positive :-) ) Hoping to... More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved this hotel, it is beautiful. We were fortunate to be upgraded in our room, so we had plenty of space and a balcony overlooking the courtyard. The room was large and so was the bathroom. The bed was very comfortable. The breakfast which was included was excellent. The hotel is located within a short walk to everything and has... More

Was this review helpful? Yes 1
Torquay, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I have just returned from a break in Florence, staying at the Hotel Rivoli for four nights from 16th March to 19th March. We booked the complete package with Voyage Prive, including flights with Vueling, private transfers and meet and greet parking at Heathrow. The package included an upgrade to a superior room and breakfast was included.... More

Was this review helpful? Yes 1
DirezioneRivoli, Responsabile reception at BEST WESTERN Hotel Rivoli, responded to this review

Dear Guest, thank you for your nice comment ! It's always a pleasure to know that our guests had a nice stay in our Hotel. We try to give our best services to our guests and, to be honest we are helped by the Charme of the building and the location of our Hotel. The inner courtyard in effect it's... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When traveling in Florence we wanted our hotel to be close to the train station and the tourist attractions. This hotel is less than 5 minutes from the train station and a close walk to Ufizi and many other tourist areas. In exchange for the location and price I was pretty disappointed in size and comfort of the room. The... More

Was this review helpful? Yes 1
DirezioneRivoli, Responsabile reception at BEST WESTERN Hotel Rivoli, responded to this review

Dear Guest, thanks for spendig your time writing your comment on TA. This gives us to improve every day with clients suggestions . I hope to welcome you again at the Rivoli and glad to send from all of us a warm Arrivederci! Daniele Torrini Ass Manager More

New Delhi, India
Contributor
14 reviews 14 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed in Hotel Rivoli for 4 days during my visit to Florence. Train station, major attractions, restaurants and shopping area is all 5-10 minutes walk. I was offered choice of two rooms on arrival. Chose the room with a garden view even though it was a bit small, because the other one was facing the main road which is... More

Was this review helpful? Yes 1
DirezioneRivoli, Responsabile reception at BEST WESTERN Hotel Rivoli, responded to this review

Dear Guest, I'm really sorry to see that our hotel didn't satisfy you completely. Our hotel is a XIVth century building, and might have some points which are difficult to understand for people used to modern building. I'm really glad you appreciated our restaurant, which personally I find very good. I hope you will give us a second chance, waiting... More

Westerville, Ohio
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 13, 2014

This hotel is within walking distance of the train station, which was great, but it was a bit of a hike to the sites. We stayed there for 2 nights. We had the room by the small pool, which was a bit loud at times, with very steep narrow steps to get up to it, but otherwise ok. The breakfast... More

Was this review helpful? Yes 2
DirezioneRivoli, Responsabile reception at BEST WESTERN Hotel Rivoli, responded to this review

Dear Guest, thanks for your nice comment! I hope you will give us a second chance to give you a 100% stisfaction with your sty in our hotel. From all of us, best regards and Arrivederci!! Daniele Torrini Ass. Manager More

Bucharest, Romania
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 12, 2014

The Best Western Rivoli Hotel in Florence has a very interesting position and an impressive style. I’d like it very much, being small and warm even the spaces, furniture and finishes are made in an old style, which sometime mean cold, the atmosphere is plenty of happiness. Whatever is about Florence... There are also few parking places if you rent... More

Was this review helpful? Yes 1
DirezioneRivoli, Responsabile reception at BEST WESTERN Hotel Rivoli, responded to this review

Dear Guest, thanks for the nice comment. In effect the building of the Hotel is dated XIVth century...I agree with you when you say it's old, but we try every day to give our guest the best we can! Hoping to welcome you once again at the Rioli, best regards, La revedere ! Daniele Torrini Ass. Manager More

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Additional Information about BEST WESTERN Hotel Rivoli

Also Known As:
Best Western Rivoli
Best Western Florence
Florence Best Western
Address: Via Della Scala 33, I-50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#34 Business Hotel in Florence
#37 Luxury Hotel in Florence
#59 Romantic Hotel in Florence
#59 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel Rivoli 4*
Official Description (provided by the hotel):
Charming Bed & Breakfast housed in Florentine building situated at city center; near S.M Novella train station; 5 km to airport. ... more   less 
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