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BEST WESTERN Hotel Rivoli

4.0 of 5 Via Della Scala 33, I-50123 Florence, Italy
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Complimentary bottle of wine
#97 of 460 Hotels in Florence
829 Reviews 4 of 5 stars
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Certificate of Excellence 2014
BEST WESTERN Hotel Rivoli
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BEST WESTERN Hotel Rivoli
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829 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Sydney, Australia
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel Rivoli is a lovely old convent converted with lots of different rooms and courtyards. Our room was very modern and one of the newly renovated. We had a lovely terrace that overlooked the spa and courtyard. Unfortunately they don't have free WiFi, perhaps something they may offer in the future as all our other hotels in Europe had this.... More

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Matlacha, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have enjoyed Florence for many years but the hustle & bustle can be overwhelming. Escaping to the little paradise of Hotel Rivoli gives me the moments to relax so I can get out and explore more of this beautiful city. It is within walking distance of everything you would want to see/do. The staff speak fluent english & I... More

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New York City, New York
Contributor
12 reviews 12 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The location of the Rivoli is one of it's greatest assets. Close to everything but not so close that it's too hectic. The hotel is a charming hodgepodge of buildings (including an old convent) that surround a nice courtyard. We stayed twice within a couple weeks and were pleased with the cleanliness and the helpfullness of the staff. One downside... More

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Liege, Belgium
Top Contributor
58 reviews 58 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The location is just next to the main train station, between the historical city center and the peaceful park delle cascine. The hotel is also just a few meters away from the restaurant Osteria Pastella where you can enjoy fresh made pasta. The double room was quiet, with a kind size bed, a sofa and a large bathroom. Furthermore, as... More

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Rome, Italy
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Rivoli Hotel in Via La Scala. Beautiful old hotel, previously a convent. Lovely courtyard where you could have breakfast as well as the dining room. Located close to the Piazza and a nice little restaurant opposite. A lovely old church worth looking at was Santa Maria. Within walking distance to Ponte Vecchio and Duomo. Unbelievable the... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Good location - close to train station and all else easily accessible by foot. Rooms are clean and spacious and bathrooms definitely a good size! We didn't use the hotel facilities such as the pool etc. but they are a nice touch if you're visiting for a long stay. Wifi wasn't always reliable. Staff were friendly and pleasant. Breakfast -... More

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Cleveland, Ohio
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I recently stayed at the Hotel Rivoli and was very disappointed! Unfortunately, this hotel was chosen by the tour company that we used. To start with rooms are very small. Beds are very worn to the point that springs can be felt, and it is very unclean. The carpeting up the staircase looks as if it was installed in the... More

Was this review helpful? Yes 2
DirezioneRivoli, Responsabile reception at BEST WESTERN Hotel Rivoli, responded to this review

Dear Guest, I'm really sorry we didn't match your expectations. We try to do our best to let our guest have the most enjoyable stay in our house. Concerning the stairs carpeting you are right, they are old now and we have already order and during this winter we will replace it. Cleaning is done every day on the stairs... More

Sydney
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Wi-Fi does not work in this hotel. No car parking facility. No tea making facilities. Location is great. staff are friendly and hotel is very old but clean. reasonable price for location. I would not stay there on my next visit. for international traveller on business trip, car park and internet are very important.

Was this review helpful? Yes 1
DirezioneRivoli, Responsabile reception at BEST WESTERN Hotel Rivoli, responded to this review

Dear Guest, thanks for giving us your opinion even if not totally positive, this will help us in improving our offer. You are right when you say the hotel is very old, as this is a XIVth century building in the historical center of Florence. Concerning the garage, we don't have it "fisically" in the hotel (as it is written... More

Brisbane, Australia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just stayed at the Hotel Rivoli for 3 nights! I first arrived and had a non smoking room and just with asking they were able to switch me to a smoking room straight away with no hassles. The restaurant at the back is amazing and very affordable! The beds were quite comfy but it is 2 singles pushed together... More

Was this review helpful? Yes 3
DirezioneRivoli, Responsabile reception at BEST WESTERN Hotel Rivoli, responded to this review

Dear Guest, from the entire staff of the Rivoli, thanks for your nice words on us. we try to do our best, we know that we are not "perfect" but believe when I say we really like our job and try to give our guest all to give them the best stay for a holiday or a businnes trip. I... More

Adelaide, Australia
Contributor
19 reviews 19 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good hotel in a seedy street. It is only 5 minute walk form the railway station which is great if you arrive at the train station. Staff are efficient and patient with the repetitive tourist questions. The breakfast is a treat, with wonderful friendly, cheerful staff running in all directions. I asked to be changed from a... More

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Hotel Rivoli

Address: Via Della Scala 33, I-50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel Rivoli 4*
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Also Known As:
Best Western Rivoli
Best Western Florence
Florence Best Western

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