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4.0 of 5 Hotel   |   Via Della Scala 33, I-50123 Florence, Italy
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Ranked #96 of 461 hotels in Florence
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Kev1409 Virginia Water, United Kingdom
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811 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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English first
Virginia Water, United Kingdom
14 reviews 14 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed at the Best Western Hotel Rivoli for 4 nights in a Classic Double Room with breakfast included. Originally we were booked in to stay at another hotel in the same street, but re-booked on booking.com when this hotels reduced its prices. The room & bathroom was clean, but looked dated and tired. (We felt not 4 star "Superior"... More

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3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is placed in an excellent location, very close to main places to visit in Firenze. The room was great and with all the needs to stay while travelling. Breakfast very good and attention from staff excellent.

Was this review helpful? Yes 1
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We stayed 2 nights in Florence, Italy and stayed at Hotel Rivoli. They had a continental breakfast which was very good. They called it americano, but it was far from American. Still pretty good food though. We didn't spend much time in the hotel due to going out and just trying to experience Florence itself. Only bad thing is I... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Fantastic location (right outside Piazza Santa Maria Novella and a 5-minute walk from the train station), beautiful hotel building; very clean, comfortable and well-appointed rooms and excellent service! Hotel staff are very friendly and helpful. Would definitely stay here again.

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South Wales
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Ok the street is not the most salubrious of Florentine streets but the hotel is great, had my doubts when walking the five minutes from the station but inside it was great. The staff were fantastic and very helpful too, we were having trouble booking a tour and the reception found another tour company and even arranged pick up at... More

Was this review helpful? Yes 1
wilbraham, ma
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Pretty seedy area of town, lots of bums. hotel has wear and tear. they didnt get our room request right, two doubles for my kids, and they acted like it was putting them out to correct it. They charged for WiFI that never worked at all while we were there, and they had no insight as to when it would... More

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3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My wife and I really enjoyed our stay here. Location was excellent (near the Florence Train Station and Piazza Santa Maria Novella), room was clean and fairly big, breakfast was really good and service was friendly, efficient and professional. The bathroom/shower was big compared to other places we stayed in Italy. Our room had the shower with just a guard... More

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Urbandale, Iowa
Top Contributor
56 reviews 56 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

From the outside we were dubious. Once we entered we were so pleased with the charm and history of this old monastery turned hotel. Our room was facing the beautiful inner court and I believe these rooms are the best. They are well equipped, well laid out and very comfortable. The breakfast was much more than the standard meat and... More

Was this review helpful? Yes 3
DirezioneRivoli, Responsabile reception at BEST WESTERN Hotel Rivoli, responded to this review

Dear Kathie, thanks for the nice words spent on us. My staff and I are very proud to met your expectations. Thanks also to your travel agent for suggesting you our hose, I hope to welcome you once again at the Rivoli. Best Regards The Staff & Daniele Torrini Ass. Manager More

Halifax, NS
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

was waffling between and 3 and a 4 on this one. Great service, location, pool, gym, bar. Shower was nice and the room was clean. The AC worked and there was a lot of breakfast. Lots of options. The slight downsides which weren't deal breakers - small charge for wireless which is standard, breakfast wasn't super high quality, but definitely... More

Was this review helpful? Yes 2
Honolulu, Hawaii
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Convenient location near train station and walking distance to historic sites, restaurants and shopping. Restored convent with old-world feel, rooms were clean and spacious, very good service with buffet breakfast and lovely garden courtyard. Wonderful place to stay!

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Additional Information about BEST WESTERN Hotel Rivoli

Address: Via Della Scala 33, I-50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel Rivoli 4*
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Also Known As:
Best Western Rivoli
Best Western Florence
Florence Best Western

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#43 Business Hotel in Florence #45 Luxury Hotel in Florence #84 Romantic Hotel in Florence #89 Family Hotel in Florence
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Official Description (provided by the hotel)
Located in the old town of Florence, the BEST WESTERN Hotel Rivoli offers class hospitality with charm, as well as spacious and elegantly decorated hotel rooms and suites. The BEST WESTERN Hotel Rivoli is a 4-star superior hotel that is set inside a restored 14th-century Franciscan convent, where guests can breath the charming and unique atmosphere of this ancient historic building in the city of Florence. The restoration has highlighted the architectural details dating back to 1500 such as arches and vaults, coffered ceilings and stone columns. Guests are welcomed in an enchanting setting full of cozy atmosphere, embellished by refined common areas, which are conceived as an oasis of tranquility away from the hectic pace of the city. The Internal Patio, which was obtained from a complete renovation of the Franciscan cloister, is now dedicated to relaxation and wellbeing, featuring an unforgettable 20 sqm-whirlpool that is also open during the winter with a constant water temperature of 36° C. The location could not be better, a few steps from the Santa Maria Novella railway station, the Duomo Cathedral, Ponte Vecchio Bridge, opposite the ancient and famous Officina Profumo di Santa Maria Novella, and the most important museums. In addition to the interior elegant and spacious patio, the Hotel Rivoli guests can enjoy the quiteness of the small "garden of medlar", an exceptional lounge where to spend moments of real relax; in summer time the garden is available for breakfast and dinners prepared and served by Benedicta Restaurant , 3 Michelin forks. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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