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All 461 Florence hotels

Croce di Malta Hotel

4.0 of 5 Hotel   |   Via della Scala 7, 50123 Florence, Italy
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Croce di Malta Hotel
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Ranked #269 of 461 hotels in Florence
A recent review
5 of 5 stars reviewed 5 days ago
LakshR Dubai, United Arab Emirates
  • Reviews (409)
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409 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Brownsville, Vermont
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

First our room: It was small and DARK. But the worst was the smell of mold/sewage in the room if the window was not open. We complained twice. The first time they told us they would send someone to look at it. The second time they gave us odor neutralizing air spray! In the middle of the night during a... More

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Dubai, United Arab Emirates
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We just loved the two nights we stayed in Croce di Malta, in Florence. Wonderful city and wonderful people! Conveniently located within 5-10 mins walk to the train station and a lot of historical attractions are also within walking distance (Florence is not a huge city anyway...). My only regret is we stayed only two nights in Florence. In our... More

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Don Lorenzo
Top Contributor
64 reviews 64 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel Cruz di Malta The first thing to strike you as you enter this Hotel is its beauty. Converted from a convent to a hotel in the 1940’s. The ground floor architecture is simply breathtaking with its columns and art deco overtones. The ground floor has various interesting rooms for reading and lounging. Unfortunately the service and remainder of the... More

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Houston, Texas
1 review
4 of 5 stars Reviewed 1 week ago

Croce Di Malta is one of the hotel that i can suggest during your stay in Florence specially it's located in the City . Staff are very generous and helpful. specially Mr. Jun who assist us during our stay with my family. Looking forward to come back in Florence.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This hotel was the worse experience we have had.Booked through Qantas that promoted the hotel as a 4 star hotel this was a real rip-off.......it should have been rated a minus 4 star, The first room we were given smelt of sewerage and with 34 degree temperatures and an air conditioner not working we requested a new room. The second... More

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5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

I read through a number of bad reviews but disagee. It seems the hotel takes in feedback well as the majority of complaints seem fixed. Great sized room on the 2nd floor with excellant service from the staff and its in the middle of everything florance. Enjoyed the trip and stay greatly

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Nottingham, United Kingdom
Top Contributor
65 reviews 65 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On arrival this seemed like a really nice place and our room was a nice size, clean and a comfortable bed. The bathroom, although not very spacious was very clean. However there is no information in the room, other than the prices for the mini bar, there is nothing to say when breakfast is served or when the roof terrace... More

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silviale75, Responsabile relazioni con la clientela at Croce di Malta Hotel, responded to this review

Dear Sir We are deeply sorry that your stay in our hotel was not so pleasant as you expected, we think that details can make the difference so we thank you to put in evidence few aspects that we should improve. I regret to not have received complain from you during the stay otherwise I would have been very glad... More

Senior Contributor
27 reviews 27 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

If you need to sleep 4 this is the hotel. We had a family room that was bi-level giving us two bathrooms and bedding for four. However, the oder is musty and breakfast is bad. I doubt I would stay again. We had to book within one week of going so it was last minute with few options.

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 27, 2014

Room 401 was tiny. My husband had to be careful each time he passed the window because the curtains and bedding nearly tripped him up. We had to leave our suitcases on the desk as there was no room to put them anywhere else. The lift was next to the room pinging away every time the door opened. We had... More

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silviale75, Responsabile relazioni pubbliche at Croce di Malta Hotel, responded to this review

Dear Sir, we are very sorry you didn't enjoy the stay in our hotel, unfortunately during your stay we were not informed about all these inconveniences otherwise we would have been glad to solve these problems. We would like to inform you that our building is an historical one situated in the heart of Florence, we have 97 rooms different... More

Gothenburg, Sweden
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 24, 2014 via mobile

Hotel is nice and rooms are ok . Room 501 has a great private terrace over viewing the city! Minus that you have to walk from 4th floor to 5th On top there is a terrace open to all guests with a bar with 360 degrees view !

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Additional Information about Croce di Malta Hotel

Address: Via della Scala 7, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Croce di Malta Hotel 4*
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Also Known As:
Croce Di Malta Florence
Hotel Croce Di Malta

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Bathroom (12)
Pool/beach area (8)
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Hotel & grounds (15)
Room/suite (16)
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Other (45)

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Room/suite (1)
Other (9)


Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#98 Luxury Hotel in Florence
Hotel Class
Number of rooms

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