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All 461 Florence hotels

Hotel de La Ville

4.0 of 5 Hotel   |   Piazza Antinori 1 (Via Tornabuoni), 50123 Florence, Italy
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85%
Ranked #60 of 461 hotels in Florence
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
janesblue Kinston upon Thames
  • Overview
  • Reviews (108)
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  • Amenities
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  • Room tips (14)
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108 people have reviewed this hotel

Traveler rating
    70
    25
    7
    5
    1
See reviews for
28
53
5
9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Kinston upon Thames
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights with 2 teenagers. Great location - everything is walkable. We arrived by car and they parked it for us - paid all taxes to the hotel. Gave them 20 mins notice when leaving and it appeared back. Very simple. Good directions provided online and they gave us good instructions of how to leave the city.... More

Was this review helpful? Yes
HtlDeLaVille, Responsabile reception at Hotel de La Ville, responded to this review

Dear Guest, many thanks for choosing the Hotel De La Ville for your stay in Florence; we have appreciated a lot that we shared your experience and your nice review on the Tripadvisor community. We look forward to the opportunity of serving you again in the next future as our special guest. Best regards Simone Canessa Front Office Manager Hotel... More

Tokyo, Japan
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Arrived in Florence after a long flight from Tokyo and was requested to go to a different Hotel, because Hotel de La Ville was double booked... No compensation just apologized... That first night was the most expensive and the hotel that we stayed was not comparable at all. Room are nice, breakfast is so bad that is better to go... More

Was this review helpful? Yes 2
HtlDeLaVille, Responsabile reception at Hotel de La Ville, responded to this review

Dear Guest, we are really sorry for the for unforeseen inconvenience occurred; I personally cared your stay to make it the best possible despite of the setback. Regarding the rates, you booked a not refundable and prepaid rate which was not possible to amend and that’s the reason why we had not the possibility to compensate – on this aspect... More

Dallas, Texas
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have not written a Trip Advisor review before, only read them, but our experience was so poor, I feel like I need to warn others. My husband and I stayed at Hotel de la Ville for three nights during our honeymoon trip to Italy. What a disappointment this was! We were very excited to return to Florence, but for... More

Was this review helpful? Yes 6
Northern Ireland, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Great city hotel, 6 minute walking distance fom SMN train station, very close to the duomo and bell tower and an easy walk to the river. Breakfast was good with a variety of meats, cheeses, scrambled egg, croissants etc. Will definitely stay here again if I return to Florence. Check out restaurant Za Za near the food market. Best food... More

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Beirut, Lebanon
Contributor
16 reviews 16 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has an excellent location in Florence city center close to major attractions. Its has a few drawbacks though: 1- For a family with one child, the child extra bed is really small and the child can easily fall from it, so unsafe. 2- The rooms are not well sound-proof insulated and other rooms can be really noisy; 3-... More

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Best Hotel in Florence!! I was in room 301 and it was absolutely beautiful!! The staff is very friendly and helpful. Clean and comfortable rooms. Amazing Location. Just a 10 minute walk from the train station. De la Ville is located at an excellent shopping location. Many stores and restaurants near by such as Gucci, Prada, LV, Salvatore Ferragamo, Zara,... More

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HtlDeLaVille, Front Office Manager at Hotel de La Ville, responded to this review

Dear Guest, We are really happy and proud to be considered the “best hotel in Florence”! Many thanks for your great review and for making your experience the most precious word of mouth for our hotel. I am really glad that you have appreciated our services and I will extend your nice compliments to all our staff. We hope to... More

Bay Village, Ohio
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at the Hotel De La Ville for our first trip to Florence two weeks ago. It was beautiful and the staff were exceptional. Beautiful high ceiling rooms, good apertivos, a beautiful buffet breakfast, and a extremely convenient location. Less than a 5 minute walk to the train station, the Duomo, and many other attractions. The... More

Was this review helpful? Yes
HtlDeLaVille, Front Office Manager at Hotel de La Ville, responded to this review

Dear Guests, first of all we would like to thank you for choosing our hotel for your first trip to Florence and for your well detailed description of your experience. We are delighted that you enjoyed so much your stay at the Hotel De La Ville and we are really proud for your very nice words. Thank you again for... More

Rock Hill, South Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Florence is an expensive city. This is true hotel (not a boutique or B&B) and for the inexpensive price (for Florence), it is a very good stay. The hotel staff was friendly, helpful and efficient. The room was clean and bathroom was good size with marble. The room was a decent size for Florence, but could get a bit crowded... More

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HtlDeLaVille, Front Office Manager at Hotel de La Ville, responded to this review

Dear Guest, we would like to thank you for staying at the Hotel De La Ville and for sharing your experience with the precious Tripadvisor community. We are pleased to have been able to satisfy your expectations and we are really glad that you have appreciated our helpful team, the cleanness and the breakfast service. I do hope that you... More

Bahar ic-Caghaq, Malta
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Charming hotel.....classical and well maintained....we stayed for 1 night and it was a really nice experience. Just a walk away from city centre and safe to walk back at night. Breakfast was good with large variety.

Was this review helpful? Yes
HtlDeLaVille, Front Office Manager at Hotel de La Ville, responded to this review

Dear Guest, thanks for sharing your nice experience at the Hotel De La Ville with the Tripadvisor community; it was a pleasure reading that you really appreciated the hotel, its location and our special breakfast service. We hope to welcome you soon again. Warmest regards from Florence Simone Canessa Front Office Manager Hotel De La Ville - Firenze More

Boston, Massachusetts
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 17, 2014

We had a great experience with this hotel. the room was a really good size and so was the bathroom. Located right in the middle of everything, on the street with all the major fashion brands. Was easy to walk to all sights without an issue. The staff was very accommodating and friendly, we actually got there early and were... More

Was this review helpful? Yes
HtlDeLaVille, Front Office Manager at Hotel de La Ville, responded to this review

Dear Guest, I am delighted to read your kind review of your first stay at the Hotel De La Ville and to hear how much the experience exceeded your expectations, especially in terms of location, room and service from our reception and breakfast staff. I am very pleased we were able to make your stay the best possible and I... More

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Additional Information about Hotel de La Ville

Address: Piazza Antinori 1 (Via Tornabuoni), 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel de La Ville 4*
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Also Known As:
De La Ville Hotel
De La Ville Florence

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#31 Luxury Hotel in Florence #43 Romantic Hotel in Florence #73 Business Hotel in Florence #89 Family Hotel in Florence
Hotel Class
Number of rooms
73

Questions & Answers

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5 questions

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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