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Pierre Hotel Florence


Hotel class 4.0 of 5
Via de' Lamberti 5, 50123 Florence, Italy
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Reviews you can trust

91% Recommend
4.0 of 5 stars 171 reviews
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By trip type
All (171)
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5 of 5 stars
pleasuretraveling   1 contribution
Atlanta
Nov 19, 2009 | Trip type: Couples

We stayed four nights and thoroughly enjoyed it. The staff is very welcoming and professional. The location is perfect for getting around Florence. The hotel is a beautifully decorated older hotel that allows you to relax and enjoy the city. Everything was clean and in good working order. more

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5 of 5 stars
ssadove   1 contribution
New York
Nov 13, 2009 | Trip type: Couples

We stayed at this hotel for 3 days and were incredibly pleased. Just two blocks from the Savoy and quite a bit less but really just about as nice. The desk staff and really all staff were phenomenal. They were very helpful, even makinga booking for me at a hotel in Pisa. They helped with all aspects of getting around... more

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5 of 5 stars
criticallywell   17 contributions
Edinburgh, United Kingdom
Nov 8, 2009 | Trip type: Couples

Ideally located in central old Florence. 5 to 10 minute walk to all major sights. Rooms spacious, quiet and comfortable. Breakfast Continental buffet more than adequate. Would stay again if visiting Florence. more

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2 of 5 stars
lovetotravelmost   1 contribution
Los Angeles, CA
Oct 12, 2009 | Trip type: Couples

Hotel Pierre did not turn out like we hoped. While the location is great and room was large, the service ad accommodations were bad. On one day, there was no hot water and the cold water was running brown. Also, the walls are paper thin. Once I actually thought someone was in the room, but it was really the person... more

Management response from
Fabrizio Pacciani, Manager

Dear Guest, Thank you for thaking time to provide us with feedback about your stay on which you outlined our value location. We are genuinely sorry that we do not meet your expectations. It is true that the water was running brown, but just for few minutes, and this was caused by water pipe's burst. we apologize for this incident,...

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5 of 5 stars
AndyJoManchester   10 contributions
Manchester
Oct 9, 2009 | Trip type: Couples

If you are looking for a hotel in the middle of everything this is the one. 3 min walk from Duomo, 4 mins from Ponte Vecchio, 3 mins from Piazza della Signoria (Uffizi). Rooms very clean and our bathroom was massive with a bath as well as seperate shower. If you are driving there you will need to go in... more

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5 of 5 stars
JameE59   2 contributions
Washington Crossing, Pennsylvania
Sep 28, 2009 | Trip type: Family

Overall great value and quality hotel, considering frequent international business travel this hotel ranks high on my list. Recommended for the discriminating traveler who appreciates combining top quality in their own lifestyle (at home) with top quality in their traveling lifestyle (away from home). Would not hesitate to recommend or stay again at Pierre Hotel in Firenze. Congratulations, we had... more

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4 of 5 stars
MoreFFmiles   22 contributions
New York NY
Sep 23, 2009 | Trip type: Business

You can't deny the incredible location. Multi-lingual friendly staff are a plus. The guest rooms are basic. My guest room looked into an air shaft. Guest rooms do not have wireless internet. If location and value are important - this is good choice. If having a modern guest room with lots of amenities is important to you, be prepared to... more

Management response from
Fabrizio Pacciani, Manager

Dear Guest, It's always a welcome pleasure to hear from our guests what we are doing well and what needs additional imporvement, thank you. About Internet wifi in the rooms I would like offer my apologize for not having wifi in the rooms, we have only connection with cable, but being our Hotel building from 18th century with large walls...

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5 of 5 stars
JGMSYDNEY   1 contribution
Sydney
Sep 15, 2009 | Trip type: Business, Solo travel

I have stayed at the Pierre many times and this hotel never fails to impress me. The standard of service is excellent and friendly and the location is one of the best in Florence. If you are a first time visitor to this beautiful city the Pierre is the perfect location. more

Management response from
Fabrizio Pacciani, Manager

Dear Guest, Thank you very much for your recent visit and for the time spent to write a review. We are always delighted to hear about positive experiences from happy Guests. Many thanks again and I hope to have the opportunity to welcome you at the Pierre in the not to distant future. Fabrizio Pacciani Manager, Hotel Pierre

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5 of 5 stars
sher8888   3 contributions
toronto
Sep 15, 2009 | Trip type: Solo travel

I just came back from my trip and had a wonderful experience at this hotel. The accomodations were great. The hotel is in a great location. The staff were extremely friendly and accomodating and made me feel very welcome. Without hesitation,I would definitely recommend this hotel. more

Management response from
Fabrizio Pacciani, Manager

Dear Guest, Thank you very much for your positive comments. This reviews, like so many others for which we are equally grateful, are a source of pride for the entire staff. Thanking you again from all of us, we look forward to welcome you at the Pierre in the near future. Fabrizio Pacciani Manager, Hotel Pierre

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4 of 5 stars
mrsbstaffordshire   4 contributions
staffordshire
Aug 10, 2009 | Trip type: Family

The location of the Hotel Pierre could not beaten - bang in the centre, close to the Ponte Vecchio bridge, the Uffezi gallery, the duomo, and several squares (with eating places). The hotel is very welcoming and luxurious as you step into the reception area and there is a large longe area and small bar area. The staff were friendly... more

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Pierre Hotel Florence Address

Via de' Lamberti 5, 50123 Florence, Italy