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Hotel Cerretani Firenze - MGallery Collection

#122 of 460 Hotels in Florence
Certificate of Excellence
Via de Cerretani 68, 50123 Florence, Italy (Formerly Cerretani Firenze)
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Best prices for: 1 room 1 guest
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Hotel Cerretani Firenze - MGallery Collection
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Hotel Cerretani Firenze - MGallery Collection
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1,148 reviews from our community

Traveler rating
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    491
    166
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Copenhagen, Denmark
Top Contributor
91 reviews 91 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed yesterday NEW

Comfortable hotel. Friendly and efficient front desk and breakfast staff. Breakfast was very good. Many options. Eggs, bacon, sausages, fruits, cakes, cereal, juice. Wifi connection worked fine and it was fast. The location is great. Just a 5 minutes walk from the station and 2 minutes to the cathedral. It is also very easy to go to the central market... More 

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The title says it all but here is why we rate it 10/10. Location - very central. Walking distance, even with trolley bags, from the station. Close to major attractions, great shopping and many great restaurants. Easy walk to almost anywhere you are likely wanting to go in Firenze. The Room - spacious, very clean, very comfortable. Lovely fresh linen... More 

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GuestRM, Direttore at Hotel Cerretani Firenze - MGallery Collection, responded to this review

Dear Guest, It was great to read such positive a feedback like yours and I thank you for that. We have a passion for all of our guests and cannot help indulging them. Our utmost reward is to hear our guests satisfaction. This is the reason why my team and I were so happy to read your kind words. We... More 

Hong Kong, null, Hong Kong
Top Contributor
63 reviews 63 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I like to stay at nice hotels whenever I travelled. But this time as I was on the way to Tuscany region, so I only stay one night in Florence as a transit point. Hotel Cerretani is quite close to train station (5-7mins walk) and also walking -distance to main sights in Florence. Honestly speaking, I did not expect the... More 

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GuestRM, Direttore at Hotel Cerretani Firenze - MGallery Collection, responded to this review

Dear Guest, It was lovely to read such positive a feedback as yours. Your compliment of MGallery Cerretani Firenze being one of the greatest hotels you have ever been is our utmost reward. Thank you! We try and provide an excellent service to all of our guests and I thank you for pointing this out in your lines above. We... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is in the perfect location if you want to explore the city, you are minutes walking distance to every art gallery, Ponte Vecchio, and great restaurants. Yes the hotel is older but so are many hotels in Florence and for the price this is definitely a wonderful stay. It is a small hotel only 4 floors but the... More 

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GuestRM, Direttore at Hotel Cerretani Firenze - MGallery Collection, responded to this review

Dear Guest, We thank you sincerely for your lovely comment on TripAdvisor. We are very glad that you appreciated your stay among us and that you were very especially seduced by our services, as well as our central location. Your satisfaction is our priority and we are very happy to know you spent a nice moment with us. We are... More 

Tokyo Prefecture, Japan
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was bit old and small but quite good. Especially the location of hotel was very good. I could go everywhere by walk in Firenze. Also the staff was very friendly.

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GuestRM, Direttore at Hotel Cerretani Firenze - MGallery Collection, responded to this review

Dear Guest, I thank for your pointing out many of our assets here at MGallery Cerretani Firenze. The central yet quiet location is one of them but the one we are the most proud of is our high standard of services. We try and provide an excellent service to all of our guests and I thank you for pointing this... More 

Staffordshire, United Kingdom
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our short break in Firenze was enhanced by this hotel's business-like approach and attentive service. Its proximity to city sites was so convenient, and despite that our lovely double room was peacefully quiet. Breakfast was a high continental standard - our accommodation was, too. A small problem with the safe was handled well and promptly. Very close to the city's... More 

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GuestRM, Direttore at Hotel Cerretani Firenze - MGallery Collection, responded to this review

Dear Guest, Thank you for choosing the MGallery Cerretani Firenze. We are happy to know that you enjoyed your time during your stay. We thank you for the positive review of our hotel. We share all the feedback with the staff and such feedbacks help in staff motivation and recognition. We hope to see you again on your next visit... More 

Brooklyn, New York, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I were on our Italian honeymoon and spent a few days in the lovely city of Florence. The staff at Cerretani were super friendly and hospitable, giving us advice and suggestions on local places to visit. Our room was luxurious and well appointed. The hotel is in an ideal location for touring the downtown area and all... More 

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GuestRM, Direttore at Hotel Cerretani Firenze - MGallery Collection, responded to this review

Dear Guest, It is so pleasant to read such positive feedbacks as yours. Thank you! As a matter of fact our daily main aim is to make our guests happy and we genuinely put a lot into it to provide the highest standard of services. I am most thankful to you for your kind words which are a true encouragement... More 

Jersey City, New Jersey
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Let me start with the location - Less than 10 minutes away from the train station and five minutes away from the Cathedral of Santa Maria del Fiore. We were close to everything from restaurants to all the attractions. The hotel room (and bathroom) was nice and spacious, especially after coming here from Rome where the rooms are slightly smaller.... More 

Was this review helpful? Yes
GuestRM, Direttore at Hotel Cerretani Firenze - MGallery Collection, responded to this review

Dear Guest, It is so pleasant to read such positive feedbacks as yours. Thank you! As a matter of fact our daily main aim is to make our guests happy and we genuinely put a lot into it to provide the highest standard of services. I am most thankful to you for your kind words which are a true encouragement... More 

France
Top Contributor
79 reviews 79 reviews
70 hotel reviews
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent two nights at the Cerretani with our party of four being split in two rooms. This M Gallery provided us what we expected from the brand: large and comfortable rooms, very quiet, with all the available amenities. Our “city experience” package included free welcome drinks and a “VIP welcome” in the room. I do not think this was... More 

Was this review helpful? Yes 1
GuestRM, Direttore at Hotel Cerretani Firenze - MGallery Collection, responded to this review

Dear Guest, Thank you for your feedback and taking time to post your comments. We do take all comments seriously and appreciate all the feedback we can get. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in... More 

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