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All 460 Florence hotels

Starhotels Michelangelo

4.0 of 5 Hotel   |   Viale Fratelli Rosselli 2, 50123 Florence, Italy
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Ranked #124 of 460 Hotels in Florence
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
Queenerbee Manila, Philippines
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361 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manila, Philippines
Contributor
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The rooms are clean and spacious and there is a bus stop and a tram stop right outside the hotel, so it is very convenient to get around the city. If you don't mind not being in the city center close to the Duomo, where the hotel prices are probably a lot higher then this is a good option. The... More

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Lugano, Switzerland
Top Contributor
72 reviews 72 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is close to the tram via that goes to Casellina, and very practical if you can use that tram. It is nicely decorated and the rooms are fine. Breakfast is quite extensive, many choices. The welcome desk is a bit erratic, I had good and average experiences when checking in. There is not much to do in the... More

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General M, General Manager at Starhotels Michelangelo, responded to this review

Dear Guest, first of all we would thank you for taking the time to write few words regarding your recent stay. We are glad to understand that you’ve valued positively the experience by us. Your feedback is really important and helps us to do all our best to enhance the quality of our service. Hoping to have the possibility of... More

London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

So off the bat, the location isn't bad at all. 15 minute walk from the station, and 20-25 minutes to the center. The walk through to the center is through the cool neighborhood with cafes and good restaurants all over. The quality of the hotel room is great with premium fixtures and bedding. The rooms on floor 1 are larger... More

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Doha, Qatar
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in the hotel 3 nights during our visit to florenc The Hotel location was great as it is 10 min walk to the city Center, also the same to the rever. There was only 2 restaurants which are 5 min walk The rooms were adequate for couples but we faced problem with the availability of soup and shampoo... More

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General M, General Manager at Starhotels Michelangelo, responded to this review

Dear Guest, thank you for your comment regarding your stay in our Starhotels Michelangelo. Your highlighting relating our service is important and, if in any way this service can be improved, be well assured that our will is to achieve this goal. We are really sorry to hear that you were not impressed by our services, we think that the... More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the best hotel I stayed in from my trip to Italy. The hotel was very nice, the rooms clean and updated and the beds were very comfortable. After staying at two other hotels in Italy this is the one that I would definitely recommend. It is across the street from the Tram which is one stop to the... More

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General M, General Manager at Starhotels Michelangelo, responded to this review

Dear Guest, It’s such a pleasure to read your kind words regarding Starhotels Michelangelo and its staff, but most importantly, for dedicating some of your personal time to us. We are very happy to have contributed to making your stay in Florence a memorable one. We appreciate and take into consideration any suggestions, comments and experiences our guests desire to... More

Senior Contributor
28 reviews 28 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Location pretty good especially when arriving by car. 7€ taxi to palacio Pitti. Room was on the first floor and newly refurbished. The tempting bottle of water was put right in front of the guest, however it is not complimentary beware! Breakfast very poor, skip it and go outside!

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General M, General Manager at Starhotels Michelangelo, responded to this review

Dear Guest, Thank you for the time dedicated to write your feedback of our hotel, we appreciate and take into consideration any suggestions, comments and experiences our guests desire to share as a way to meet and sastisfy customer expectations. We are really sorry that you had a bad experience during your breakfast time. A meeting with the breakfast team... More

Malta
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Hotel is not far from the city centre, and it's 1 minute away from the tram direct to the train station - which is very convenient. But unfortunately the breakfast service was in shambles both mornings. There was never enough food, plates or glasses. I had to ask one of the servers 3 times for hot water. The front... More

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General M, General Manager at Starhotels Michelangelo, responded to this review

Dear Guest, First of all we would like to thank you for taking the time to convey your comments regarding your recent stay at Starhotels Michelangelo. Any suggestions or opinions related to our service is highly taken into consideration and, if in any way this service can be improved, be well assured that our will is to achieve this goal.... More

Paris, France
2 reviews
3 of 5 stars Reviewed August 12, 2014

Hotel pictures suggest 2 rooms for a family room. In reality 4 beds are placed in a standard room (sofabed + extrabed). Apparently business travellers do not require privacy when travelling with their family. Not really funny. The airco is not up to its job.

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General M, General Manager at Starhotels Michelangelo, responded to this review

Dear Guest, we thank you for taking the time to write your experience in our Starhotels Michelangelo. We are really sorry to understand that your stay was not measured up with your expectations. Our family rooms as per our site are huge rooms with sofa bed where an extra bed can be easily fitted. We thank you again for your... More

Ispra, Italy
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 11, 2014

We stayed here for a couple of nights for a sightseeing trip at the beginning of August. The hotel has a lovely reception area. It was quite dark and cool, which was pleasant after the hike from the station (only about 15 minutes, but it was very warm and sticky). The reception staff were professional and welcoming. The location of... More

Was this review helpful? Yes 1
General M, General Manager at Starhotels Michelangelo, responded to this review

Dear Guest, Thank you, first of all, for finding the time to write your review on Starhotels Michelangelo, it is really important for us to listen to the feedback of our Guest in order to improve our service. We deeply apologize for the inconveniences occurred during breakfast time, we have met the breakfast management and highlighted the different issues you... More

Cambridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 10, 2014

We arrived to find that parking was full so the car was taken to another car park - 23 Euros a day was very expensive. Upon check in - we we're not greeted and the receptionist decided to answer a mobile phone which came across as rude. There was also no help with our luggage. staff seemed disinterested in their... More

Was this review helpful? Yes 1
General M, General Manager at Starhotels Michelangelo, responded to this review

Dear Guest, First of all we would like to thank you for taking the time to write your comments on your recent stay at Starhotels Michelangelo. Any suggestions or opinions related to our service is highly taken into consideration and we are so sorry to understand that your experience with us was not positive at all. Our staff is all... More

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Additional Information about Starhotels Michelangelo

Address: Viale Fratelli Rosselli 2, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Starhotels Michelangelo 4*
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Also Known As:
Starhotels Michelangelo Florence
Starhotels Michelangelo Hotel Florence

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