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Relais Hotel Centrale

#68 of 457 Hotels in Florence
Certificate of Excellence
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Via dei Conti 3, 50123 Florence, Italy
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Relais Hotel Centrale
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Relais Hotel Centrale
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441 reviews from our community

Traveler rating
    221
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    41
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    4
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78
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in couple of days back. This is great hotel. Location is excellent since its about 10 mins walk from station and all the main attractions are walking distance. Hotel is clean and the room is very spacious. Staff are very helpful. Restaurants and bars are all walking distance.

Was this review helpful? Yes 2
AlwaysMovin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Wow... Where to start on the good experiences! We stayed a week here and it was all superb. Customer Service, Location, Concierge Assistance, Breakfast, etc. All staff bent over backwards to keep us happy and it was done with expertise. Room 5 appeared newly updated with fresh paint, curtains, and fixtures. Our room had a view over roofs of Medici... More 

Was this review helpful? Yes 2
San Diego, California
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 13, 2015

You can't find a better location in Florence. Excellent prices, great hotel, good breakfast and a 2 minute walk to the Duomo. I have stayed here at least 5 times and have wonderful memories of this hotel and all the staff. I highly recommend this property.

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 6, 2015

We stayed for 3 nights and selected this hotel for its proximity to the train station as we were traveling light and by rail for this trip! It turned out to be a great choice for location to many sights and restaurants as well! Staff was very helpful and friendly,elevator was charmingly quaint-adding to the colorful travel stories. The staff... More 

Was this review helpful? Yes 2
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2015

My partner and I stayed at the hotel for three nights from the 20th December. We found the hotel very easily from the train station in Florence - around a 5/10 minute walk. On arrival at the hotel, staff were very friendly. We were so pleased by our room, it had a spectacular view. The room and en suite bathroom... More 

Was this review helpful? Yes 2
Hohenfels, Germany
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 29, 2014

The hotel is very easy to get to from the train station, maybe a ten minute walk. The staff were helpful at making restaurant reservations and calling a cab for us when it was time to head to the airport. We did have to carry our bags up two flights of stairs, but it wasn't a big deal. Breakfast and... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 9, 2014

We were amazed by the professionalism and warm welcome of Sara who helped us in so many ways in getting around Florence. The hotel is very neat, has beautiful touches of Florentine elegance and is spacious. Everything was a stones throw away..from excellent food and night life to the festivity of Christmas and its glorious cathedrals. We even ventured as... More 

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Redmond, Washington
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2014

This hotel is amazing just around the corner from the dumo dome, in fact, its as if the dumo dome is peaking around the corner to say "hello" you. We arrived in early evening and the staff was friendly, our room was huge with an amazing shower, marble bathroom and hardwood floors in our hallways, and room.. The ceilings were... More 

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Sydney
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 23, 2014

It feels as if this hotel is located next to everything. Very central! The room was small, but clean. Buffet breakfast was a big hit, lots to choose from plus you could order eggs and pancakes. Our interactions with staff were minimal but were always pleasant. The front door of the hotel is locked after a certain time of the... More 

Was this review helpful? Yes 3
Stratford-upon-Avon, United Kingdom
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 23, 2014

Just round the corner from the Duomo, and with lots of restaurants nearby this is an ideal place to stay for a few days. Reception staff are very helpful, and the breakfast choices are excellent. My room was on the ground floor (38) which meant no view of anything to speak of - but the rate was very reasonable.

Was this review helpful? Yes 2
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