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Relais Hotel Centrale

#77 of 457 Hotels in Florence
Certificate of Excellence
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Via dei Conti 3, 50123 Florence, Italy
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20% off room rate
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483 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 1 week ago

Basic and overpriced. Bad views even though the website looks very glossy. No point paying extra for a room with a view as same room/price without a view and the view we had was restricted or of a roof. Breakfast nice and central location but wouldn't stay again. Nice staff but overall 2 .5 stars at best

Was this review helpful? Yes 2
ResponsabileHotel, Direttore at Relais Hotel Centrale, responded to this review

Dear Guest, first of all we want to thank you to stay in our hotel. Your review seems to us not corriponding to the services that we daily offer. Our Hotel is completely rennovated and ideally located very close to the Duomo and to the major monuments of the city. The room, that you reseved, has the view of Medici... More 

Katy, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in July 15 during the heat wave. Hotel was perfect for shopping, eating, and tours. Safe and quiet. The tiny elevator is just part of Florence. Do take advantage of the breakfast before starting your day. avoid he night staff, they are there for security only. This is offset by the great day staff. Great restaurants within easy walking... More 

Was this review helpful? Yes 1
West Hlls, Ca
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

They are very near the Duomo, the train station is about a 10 minute walk and the breakfast had a variety of options. Also way too close Is the street cart vendors- this is where you can buy and bargain for leather goods. I highly recommend roaming the streets at sunrise when all is quiet to embrace this romantic city.... More 

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Rovaniemi, Finland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights. While our stay I have been thinking of checking from google what does it take to be a 4 star hotel, because this is the best 3 star I've been. Maybe even best hotel where I've been. The staff really speaks english, breakfast buffet is great with the chance to ask for extra crapes or... More 

Was this review helpful? Yes 1
Stavanger, Norway
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spaceous rooms, nice bathrooms, great service and wonderful breakfast. Walking distance to all major attractions in Florence. Shopping and restaurants also nearby. Wifi was great. Would stay here again.

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Queensland, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pro's: Central- extremely convenient; clean, safe, spacious, nice, helpful reception. It feels good to walk into. Air con. Firm bed. Hot and cold instantly in good shower. It is a good place to stay, and I would seriously consider it as an option if I was in Florence again. Con's: floor surface cracks a bit noisily, and not quite enough... More 

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Staten Island
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Good location. The room was spacious and immaculate, plus there's someone at the front desk 24/7. The beds were very comfortable. Breakfast was included and there was plenty to choose from. Everyone was very accomodating. We were even able to send out our laundry (12 euros for about 4 lbs.) and it was back that same day. Excellent service.

Was this review helpful? Yes 3
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Amazing place just in the heart of the Florence. Few steps from Il Duomo - the location is fantastic. The hotel is located in the old palazzo, the rooms are tall and quite spacious. Very clean - the staff does it's job perfectly. Very nice staff at the reception. Breakfasts are served on the top floor, but to get there... More 

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Minneapolis, Minnesota
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 28, 2015

We stayed at Hotel Centrale in June 2015. We arrived early in the day and our room wasn't ready yet, but staff greeted up with complimentary espressos and were happy to store our luggage while we explored the city. Our room was beautiful and clean and extremely spacious, as was the bathroom. We had a delicious breakfast onsite including made-to-order... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 27, 2015

Within walking distance to and from the train station. Close to a selection of stores and restaurants. There was construction going on during the day right outside of our window, so that was a little annoying when we were in the room. Other than that, the staff and breakfast were excellent. Definitely recommend using this hotel.

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Staying in San Lorenzo

Neighborhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Explore this neighborhood
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