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All 461 Florence hotels

The Westin Excelsior Florence

5.0 of 5 Hotel   |   Piazza Ognissanti 3, 50123 Florence, Italy
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91%
Ranked #25 of 461 hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
praiano24 New York City, New York
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882 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
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New York City, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We went to the rooftop lounge several nights in Florence for cocktails ..the view was breathtaking! ..service was excellent as it always is at any Westin Hotel... On our last day in Florence we had lunch at the rooftop lounge & it was the best risotto with osso buco I ever had! We brought a Italian friend there who lives... More

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Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were celebrating our belated honeymoon and the Westin was a brilliant three day stop. Situated about 10 mins from the main centre of Florence the hotel is very convenient for seeing both sides of Florence. It is located right on the river so a treat if you get a room with a view. We came from Rome on the... More

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Norcross, Georgia
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

You can almost always count on a great experience at a Westin, and the Westin Florence is no exception. The hotel's furnishing are lavish and beautiful, and the views from the high floors of the city and river are perfect. The hotel is ideally located, walking distance from most of the city's major attractions. It's not the cheapest option, but... More

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Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed here one night during our honeymoon. We ended up coming back to Florence for an extra night at the last minute and wanted to try this hotel. Great service and nice rooms. Great restaurant on roof for lunch or drinks. Nice location. We really enjoyed it. The brunch is also very nice. Can't wait to... More

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VB_General_Manager, General Manager at The Westin Excelsior Florence, responded to this review

Dear Lindsay S, Thank you for your positive feedback! We are delighted to learn that you chose The Westin Excelsior for celebrating your honeymoon! It is wonderful to know that you appreciated your stay with us and that we entirely met your expectation creating a memorable experience for you. We look forward to welcoming you back to Florence in the... More

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Quite simply, this hotel is amazing and one of the finest you will find anywhere. It is beautifully maintained and the décor is luxurious. The rooms are large by European standards, and very clean and up-to-date. The restaurant on the rooftop has excellent food and an incredible view of the city. The breakfast was delicious and fresh, and service was... More

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VB_General_Manager, General Manager at The Westin Excelsior Florence, responded to this review

Dear Gotobermuda, Please let us thank you first of all for having shared your amazing feedback with all of us. There are no words for expressing you our appreciation for your kind comments. We are truly honored to learn that you entirely enjoyed your stay with us, in particular it is a proud for us to know that you enjoyed... More

New Delhi, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Westin Excelsior is perfectly located to give you the best of all. We stayed in the river facing room. Sunrise and Sunset views along the river is just beautiful along with the reflection of the buildings in the river. Rooms are big and comfortable with all modern amenities. The staff is courteous and prompt. Hotel is fairly big and at... More

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VB_General_Manager, General Manager at The Westin Excelsior Florence, responded to this review

Dear SidsFun, A big thank you for having shared your comments with the Tripadvisor community! We are delighted to learn that you totally enjoyed your stay with us at The Westin Excelsior and that your expectations have been entirely met. Your kind words make us think that we will have the pleasure to welcome you back again in the future!... More

Washington DC, District of Columbia
Top Contributor
92 reviews 92 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

There is almost nothing about this hotel to dislike. First class rooms and service. Lavishly furnished, excellent rooftop restaurant, great breakfast and fantastic high floor views. Across the river or towards town and the Cathedral are probably the best. Location is perfect for walking the city and arriving by car is very easy since you can drive right up to... More

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Jerusalem
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

As the third stop on our Italian Grand Tour, the Westin Excelsior is by far the most amazing and beautiful hotel we have been at. The building, the room, the service - all was the most spectacular. The Ponte Vecchio from our balcony was romantic & gorgeous. Thank You so much.

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VB_General_Manager, General Manager at The Westin Excelsior Florence, responded to this review

Dear Rose2li, Thank you for taking the time to post your extraordinary review! We are really honored to know that The Westin Excelsior is at the top of your preferences, thank you! It has been a pleasure to have you staying with us and we hope to see you again in the near future. Warmest regards, The Hotel Management More

Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

If you looking for a place to impress your girlfriend, you have to go to this hotel with this amazing and very class terrace on the rooftop. The view and the atmospher is very romantic. You will be less impressed by the food.

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VB_General_Manager, General Manager at The Westin Excelsior Florence, responded to this review

Dear Oliver S, Thank you very much for having shared your comments with us. We are delighted to know that you appreciated the amazing views of Florence from our rooftop bar and restaurant. We hope we will have the chance to welcome you back to the Westin Excelsior Florence. Best regards, The Hotel Management More

Tring, Herts
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for two nights - very comfortable hotel with views over the Arno River. Well situated - about 10-15 walk to the Ufizzi Gallery and Duomo through some lovely narrow streets. We ate out each night but enjoyed a cocktail on the rooftop restaurant/bar and enjoyed lovely views across Florence. The breakfast was good with a wide range of... More

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VB_General_Manager, General Manager at The Westin Excelsior Florence, responded to this review

Dear Lizzyb28, Thank you for taking the time to share your comments regarding your experience at our Westin Excelsior Florence. We are delighted to know that you appreciated the location of our property, the wonderful view of Florence and our “attentive and helpful” staff. Please let us also thank you for your feedback concerning wifi; it will be taken into... More

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Additional Information about The Westin Excelsior Florence

Address: Piazza Ognissanti 3, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Westin Excelsior Florence 5*
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Also Known As:
The Westin Excelsior Florence Hotel Florence
Westin Florence
Florence Westin
Westin Excelsior Florence

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#7 Family Hotel in Florence #17 Luxury Hotel in Florence #30 Romantic Hotel in Florence #31 Business Hotel in Florence
Hotel Class
Number of rooms
171

Questions & Answers

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3 days ago

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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