The Westin Excelsior is a very nice hotel in a terrific location to visit Florence. The location is great for walking about the city. The lobby/entry/bar areas are beautiful. Our room was nice but very small and on the back side of the hotel and there was some noise from the street below. The bar at the top of the... More

Recently spent a few days in the Westin Excelsior on business. It is a lovely hotel just opposite St Regis. Nice and spacious reception area. Staff were very efficient and I was checked into the room very quickly. The corridors leading to the room however was very dated. Old carpets that had an antiquated smell to it. However, the room... More

This Hotel is just pure Luxury, from the moment you pull up out the front and walk through the doors. We visited here with a business group and received a top floor room with a huge terrace, with it's own tabel & chairs. The room was beautifully decored and very spacious and the bathroom was huge and all marble. The... More

Stayed there for 7 nights, April 16-23, 2012...Although very pricey, the accommodations and staff were first class. ..Weeks before our arrival (we are from New York and our first trip to Italy), I had e-mailed the hotel and requested a room on a high floor, with a view of the Arno River....Received an immediate reply from the hotel manager confirming... More

This was the most historic and yet fact hotel I have stayed. I like this more than the RItz in Paris. The rooms war beautiful appointed and the the bathrooms were marble from wall to wall. The staff was helpful and yet formal. THe location was a few blocks away from the ponte vecchio. The breakfast was very formal so... More

We stayed The Westin Excelsior Florence for five days in late April in a traditional king room. The hotel is beautiful and the service was great all around (the valet, concierge, housekeeping, etc.). We had dinner at the rooftop restaurant one night and highly recommend it for it food, wine, and fantastic city views. Also recommend eating breakfast downstairs at... More

stayed at the Westin Excelsior in Firenze for a week on a business / leisure travel. The hotel features an ideal location along with superb service. Book a Premium Deluxe room for a wonderful view to the Arno river ... and dont forget to have a drink or dinner at SeSto restaurante, on the sixth floor, with impeccable views of... More

Stayed here in early April, and stayed in a king size room overlooking the Arno. The room was immaculate and incredibly large. The ceilings were 12+ feet high, and the view was amazing. You can walk to everything needed to be seen in Florence. Staff (front desk and conceirge) were helpful - helped me get last minute tickets to see... More

Stayed here in November with about 12 colleagues and was not disappointed. Once you enter, you see the kind of grandeur that a top hotel in a stunning city like Florence is made of. The lobby is old world grand - and probably hundreds of years so. It's been carefully restored and updated to bring all the modern conveniences to... More