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The Westin Excelsior Florence


Hotel class 5.0 of 5
Piazza Ognissanti 3, 50123 Florence, Italy
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92% Recommend
4.5 of 5 stars 203 reviews
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5 of 5 stars
PrakashTilokani   15 contributions
Doha
Nov 4, 2009 | Trip type: Couples New

We stayed here for 2 nights in September 2009. The location is excellent, the hotel is just minutes walk away from the station and Duomo. The room was big and grand. The hotel staff is friendly and helpful. Tried the food at the in room dining and found it to be quite good. The hotel has to be one of... more

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5 of 5 stars
Rosso63   7 contributions
Central Scotland
Oct 22, 2009 | Trip type: Family

My friend and I had booked this trip with our 10 and 15 year old daughters, through a travel agent. The agent had lost our booking, but the hotel was great and even gave us a room upgrade witth views over the Arno. Quite central for shops, and major attractions. The staff were so friendly and helpful - it was... more

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4 of 5 stars
gyip   3 contributions
Toronto
Oct 20, 2009 | Trip type: Couples
1/1 found this review helpful

Caveat emptor. Of course I would not have stayed here for full price. My father, as an employee, got me a discount. What a place. Right on a quiet, deserted piazza next to the river. While the neighbourhood was quiet, there were plenty of restaurants and cafes nearby. Caffe del 900 was fantastic and the staff there is kind to... more

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4 of 5 stars
cemckeon   23 contributions
North Carolina
Oct 19, 2009 | Trip type: Couples
1/1 found this review helpful

If you want to see the art in Florence and get outside Florence to see the Tuscany region, the Westin Excelsior is a good base. Within walking distance to Florence sights and close to the train station. Got a good rate initially, but an even better rate after checking their web site rates a couple of weeks before stay. Rates... more

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5 of 5 stars
bon800   4 contributions
Malta
Oct 12, 2009 | Trip type: Couples

location is amazing. Hotel is very stylish and in sync with the rest of Florence. Nice view on the Arno too. more

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4 of 5 stars
ItalianAncestry   2 contributions
New York
Oct 8, 2009 | Trip type: Couples
0/1 found this review helpful

We only spent 2 nights there, definitely not enough time. There are so many things to see. We must return. more

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4 of 5 stars
erock60   7 contributions
Boston
Oct 8, 2009 | Trip type: Couples
1/1 found this review helpful

We had a wonderful stay in Florence, visiting Chianti, Siena, and San Gimignano while we were there. This hotel was our starting point and was one of the highlights of our trip (which included the Amalfi Coast and Rome). The staff upgraded us to a suite with an enormous deck, which was great (except for the bell tower about a... more

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3 of 5 stars
bshah1976   5 contributions
Chicago, IL
Oct 8, 2009 | Trip type: Couples
1/2 found this review helpful

We have stayed at many Westin's around the world and Starwood should be embarrassed to have the Westin brand associated with this hotel. The service was terrible, I mean the worst ever. The staff was rude. The hotel has a charge for EVERYTHING - I almost asked them if they charge me if I ask a question. I am sure... more

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5 of 5 stars
212jeff   4 contributions
new york, new york
Oct 8, 2009 | Trip type: Business

Elegant, Old World feeling. Large, well furnished rooms with great views of the Arno and Florence skyline. Excellent lobby bar and breakfast. Staff was very helpful and accommodating. Very professional. more

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5 of 5 stars
hookem2009   17 contributions
Euless, TX
Oct 7, 2009 | Trip type: Family

The Westin Excelsior was fantastic!! it is pretty expensive, so use Starwood cash and points, if you can. You will be happy with your stay. The appearance, service, and location are all equally perfect. The lobby is beautiful and wonderfully decorated. The reception desk was efficient and friendly. The concierge desk was very helpful for every inquiry (Thanks Daniele!!) They... more

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The Westin Excelsior Florence Also Known As

  • Westin Florence
  • Florence Westin
  • Westin Excelsior Florence
Address: Piazza Ognissanti 3, 50123 Florence, Italy