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Grand Hotel Villa Medici

#98 of 457 Hotels in Florence
Certificate of Excellence
Via Il Prato 42, 50123 Florence, Italy
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Grand Hotel Villa Medici
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Grand Hotel Villa Medici
Grand Hotel Villa Medici
Grand Hotel Villa Medici
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414 reviews from our community

Traveler rating
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    59
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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florida
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel offers a wonderful experience. The service is impeccable- every need taken care of with a smile. The start of each day was delightful- the breakfast was superior. From the driver that was available, to the recommendations given- everything was top-notch. If you can, you must stay here and be pampered- you will definitely be glad you did.

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manhattan
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

While the location, in the old city is really lovely, this hotel is tired and a bit dreary. We had serious issues with the plumbing and the lights in our room and the manager was so nice he gave us money off at the end of our stay. The courtyard is also quite beautiful but the brunch is tremendously overpriced... More 

Was this review helpful? Yes 2
Gianmarco N, Direttore at Grand Hotel Villa Medici, responded to this review

Dear Guest, We would like to thank you for posting your feedback about your past stay at Grand Hotel Villa Medici. We have taken good note of your constructive comment and I would like to take this opportunity to sincerely apologize for the technical problem. We would like to inform you that we made some renovations since your last stay.... More 

Dubai, United Arab Emirates
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Thank you Yasser, Steven, and all the staff I had the pleasure of meeting and who took care of me. Being a woman and on my own in a new country, I cannot thank you enough to make my stay in Florence so memorable. I felt safe and well taken care of. I would recommend this hotel to everyone I... More 

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Gianmarco N, Direttore at Grand Hotel Villa Medici, responded to this review

Dear Guest, We appreciate your comment regarding your last stay at the Grand Hotel Villa Medici. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. We are very pleased to know that you felt like home in our Hotel. Thank you again... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

From start to finish, each and every one of the staff we encountered was friendly and very helpful. Our grateful thanks to Yousef, Jaco, Fabio, Lorenzo, Marco, Patrizia and other personnel at the hotel whose names we can't remember now, but were always willing to help and very professional.. YOU made our stay in Florence special and memorable and we... More 

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Gianmarco N, Direttore at Grand Hotel Villa Medici, responded to this review

Dear Guest, We would like to thank you for taking the time to write a wonderful review regarding your last stay at Grand Hotel Villa Medici. Your excellent impressions are value-added for us to always maintain the tradition of high standards and good service. I truly hope to welcoming you back soon to Grand Hotel Villa Medici where we will... More 

Boston, Massachusetts
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed February 10, 2015

My wife and I stayed at the Grand Hotel Villa Medici last weekend to celebrate our Anniversary. The hotel is beautiful, conveniently located, and offers complimentary shuttle service throughout Florence. What really stands out, though, is the hotel staff. From communications prior to our arrival, to a seamless front-desk experience and impressively helpful concierge, the Villa Medici staff stands out... More 

Was this review helpful? Yes 4
Gianmarco N, Direttore at Grand Hotel Villa Medici, responded to this review

Dear Guest, We thank you so much for taking time to share such a magnificent review of your recent stay at Grand Hotel Villa Medici. We are thrilled to read that the staff exceeded your expectations during your stay. I am sure that your kind words will be most appreciated by all our Team. I truly hope to welcoming you... More 

Ancona, Italy
Top Contributor
60 reviews 60 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 15, 2015

We've stayed here a number of times and always leave with a good impression. The hotel is a little bit away from the center-- but that's great because you find yourself in a "real" neighborhood rather than the confusion of hordes of tourists. Rooms are a little "old-fashioned" but that's fun because it reminds you what long-standing 5 star hotels... More 

Was this review helpful? Yes 3
Gianmarco N, Direttore at Grand Hotel Villa Medici, responded to this review

Dear Guest, We appreciate your comment regarding your last stay at the Grand Hotel Villa Medici. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. We are pleased to inform you that we made some renovations since your last stay trying to... More 

Strasbourg, France
Contributor
19 reviews 19 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 10, 2015

We really loved this hotel! It was an amazing stay! The rooms are clean, stuff super friendly and helpful. We were really happy to be there! It's true that this hotel looks like needs a renovation for being in the ranking of 5- stars hotels but in my opinion it's really worth to stay there. I'm sure, I would choose... More 

Was this review helpful? Yes 2
Gianmarco N, Direttore at Grand Hotel Villa Medici, responded to this review

Dear Guest, We thank you very much for posting such a nice review about your last visit at Grand Hotel Villa Medici. We are happy to read that your stay with us has met your expectations. We also thank you for your kind suggestions and we are very pleased to inform you that since your last stay we made some... More 

Breda, The Netherlands
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 5, 2015

The Sina chain is simular for luxury and services. So is the hotel well located, warm decorated, great performance when it comes to client support. We are business- and private well experienced travellors and staff behaviour is seldom seen in your world of world leading hotels ! A must for tourists and businesspeople as well.

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Gianmarco N, Direttore at Grand Hotel Villa Medici, responded to this review

Dear Guest, Greetings from Florence.. We really appreciate that you took some of your own time to give us a feedback regarding your last stay at Grand Hotel Villa Medici. As you discovered, we are blessed to work in such a nice location and to have a warm and caring staff. I truly hope to welcoming you back soon to... More 

Connecticut
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 29, 2014

My husband and I stayed here in November for four nights on the second leg our two week trip. We were greeted by very friendly staff who went out of their way to give us suggestions and help. They were ever so friendly. We had a lovely penthouse on the fifth floor in the front overlooking the city area. We... More 

Was this review helpful? Yes 1
Gianmarco N, Direttore at Grand Hotel Villa Medici, responded to this review

Dear Guest, We would like to thank you for taking the time to write a rave review regarding your last stay at Grand Hotel Villa Medici. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Your excellent impressions are value-added for us... More 

Knoxville, Tennessee, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 26, 2014

Great service (seems to be a trend in Italy). Hotel shuttle in p.m. that is convenient if you are tired after walking all day. We were greeted with a nice bottle of wine and delicious biscotti in our room that helped us settle in. Concierge gave great recommendations and got us advanced tickets to Accedemia Museum where we saw the... More 

Was this review helpful? Yes 1
Gianmarco N, Direttore at Grand Hotel Villa Medici, responded to this review

Dear Guest, We thank you very much for sharing your comments with us about your last stay at Grand Hotel Villa Medici. We are very pleased that you appreciated our excellent and high standard service, that is always our prerogative. Looking forward to the pleasure of welcoming you back in the nearest future A presto, Gaetano Torino General Manager Grand... More 

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