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Regency Hotel

#78 of 418 Hotels in Florence
Certificate of Excellence
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Piazza Massimo d'Azeglio, 3, 50121, Florence, Italy
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1 room 1 adult
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244 Reviews from our TripAdvisor Community

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Hong Kong, China
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Professional and helpful staff - check. Spacious, clean and comfy room - check Central, quiet and easy accessible location - check We fully enjoyed our two nights at the Regency. Travelling during Christmas time, it was very cozy decorated with a big Christmas tree and classic Christmas songs playing in the public seating areas and dining room. It all had... More 

Helpful?
Thank Christian M
ClaudiaGalloHR, Direttore at Regency Hotel, responded to this review

Dear Guest, many thanks for the time spent to tell about your experience here at Hotel Regency. We are glad you enjoyed your stay with us. We really hope to welcome you back in the next future. Springtime is the best moment to enjoy Florence and Hotel Regency with the calmness of our Urban Garden. Kindest regards More 

Greenville, South Carolina
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 2, 2015

The Regency is located in a quiet neighborhood across from a park and within a 15 minute walk of central Florence activities. The staff could not have been more helpful and attentive. Our room was very nice, clean and spacious. The garden area is a delightful place to sit and have a drink while watching the moon rise in the... More 

Helpful?
2 Thank PamCE
London, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 1, 2015

I stayed here on Friday the 18th of September, departing the following day to meet up with friends arriving from Canada. I had enjoyed a lovely stay of several days at this hotel in the summer of 2013. The hotel's location is great and it has a lovely garden for outdoor dining. When I arrived I mentioned I had stayed... More 

Helpful?
Thank Jane L
ClaudiaGalloHR, General Manager at Regency Hotel, responded to this review

Dear Guest, first of all I want to thank you for taking the time to share your experience at our property. Your suggestions are very useful for us. I am really sorry to hear you did not enjoy your last stay at Hotel Regency and I am very surprised of your words about our Staff. Our daily mission is to... More 

Huntington Beach, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 22, 2015

The Regency Hotel is situated in a central location but is away from the hustle and bustle of Florence! It is very comfortable and the restaurant was superb. The staff is friendly and helpful. Definitely would return when we are in Florence.

Helpful?
2 Thank Stella T
Tel Aviv District, Israel
2 reviews
5 of 5 stars Reviewed October 9, 2015

the room was wide and clean large windows facing the lovly garden the service is wonderful and the stuff is helpful and very kind the location is 15 minutes walk to the Duomo in a quiet green piazza. great!

Helpful?
Thank anat9999
Jackson, Wyoming
Level Contributor
93 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
5 of 5 stars Reviewed October 4, 2015

Check in: Some difficulty with room – Wifi did not work in the room – likely due to distance from access point… room also seemed quite small for a deluxe double…. As we checked in with another couple, the hotel put us in adjoining rooms –a nice gesture but the second room didn’t work for us. After a slight mixup... More 

Helpful?
Thank PVTraveler01
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed September 20, 2015 via mobile

We stayed at this hotel for a weekend and wanted to share our experience as the star rating is misleading. Starting from basic things like plugs in the room which are so old they fall off the wall if you try and plug in your phone. The breakfast was included in the price but was truly bland. But the worst... More 

Helpful?
4 Thank Anna G
Stockton-on-Tees, England, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 14, 2015

This is a lovely hotel situated opposite a park so is fairly quiet. The room we stayed in was comfortable and clean. Staff at the hotel were very friendly and helpful. Breakfast was a buffet with a wide choice of food. The hotel is a 15 minute walk from the centre of Florence so it's ideally situated. Would definitely recommend... More 

Helpful?
1 Thank Sue B
Melbourne, Australia
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed September 6, 2015

This little gem is situated in a quiet residential area opposite a park about 15 mins walk from the Ponte Veccio . Converted from an ambassor's residence & very comfortable & elegant with great staff ---feels like you are staying in someone's very comfotable home. Concierge/reception Irene extremely knowledgable & helpful . Waiter/barman Emanual also helpful & friendly

Helpful?
1 Thank selwyn a
ClaudiaGalloHR, Direttore at Regency Hotel, responded to this review

Dear Guest, We thank you very much for your kind comment and for the time you dedicated to us. We are very happy to hear that you enjoyed your stay at our property and that your room did meet your expectations. Our daily commitment: make our guests feel at home! Looking forward to welcoming you back to Hotel Regency. Our... More 

New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 24, 2015

We stayed at the hotel for 3 days and had a wonderful experience. We arrived late at night , the check-in went smoothly and friendly and our luggage arrived promptly to the room. The staff person Fiammetta was very friendly and provided us with every information we requested . The buffet breakfast was good and enough for us , but... More 

Helpful?
1 Thank mskup1
ClaudiaGalloHR, Direttore at Regency Hotel, responded to this review

Dear Guest, We thank you very much for your feedback and we are glad to hear you enjoied your stay at our property. We will share your words with all team members. Our Guests' satisfaction is for us very important. We also appreciate your beautiful comments about the service and the experience lived at our Relais Le Jardin Restaurant. Looking... More 

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