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The St. Regis Florence

Travelers' Choice award winner
Piazza Ognissanti 1, 50123 Florence, Italy
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1 room 1 guest
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The St. Regis Florence
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860 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York City, New York
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I used a suite night upgrade to guarantee a great experience and the St Regis did not disappoint. The hotel manager had a wonderful Grand Deluxe Suite waiting for us. The butler greeted us with a bottle of Prosecco and a honeymoon welcome (See photo). The suite had frescoed walls and 2 bathrooms appointed with the finest luxury toiletries you... More 

Was this review helpful? Yes
St_Regis_Florence, butler service at The St. Regis Florence, responded to this review

Dear Clubcoco1, Allow us to tell you that we are more than glad we surprised you making your stay in Florence even more special. Our Butler Team mission is to create unforgettable memories and we know that the attention to details and every little extra step can make the difference in our guest’s experience. Waiting to surprise you again and... More 

Opelika, Alabama
Level Contributor
78 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were there with a tour group and it was everything the informative brochure said about the hotel. Staff was more than friendly. Location was good. Food was excellent in hotel. This was our home base while visiting the city. The elevators are small.

Was this review helpful? Yes
St_Regis_Florence, butler service at The St. Regis Florence, responded to this review

Dear Joanne H, we are really glad that you have found the time to share your feelings about your recent stay at the St. Regis Florence. We really appreciate your kind words and we look forward to seeing you back again in Florence, in the meantime allow me to send you all my kind regards. Viviana, The Lobby Butler More 

Sofia, Grad Sofiya, Bulgaria
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Florence is fantastic and the St.Regis is fantastic! I have only good memories of my stay from last year: The hotel - beautiful old building with typical architecture. Interiors - amazing luxurious decors. Room - Spacious beautifully appointed. Staff - very kind and professional. Lobby bar - superb atmosphere, great cocktails. Location - perfect !!! Coming back soon!

Was this review helpful? Yes
St_Regis_Florence, butler service at The St. Regis Florence, responded to this review

Dear Alexander S, allow to thank you to have found the time to review your experience in our hotel, we are really glad that you remember us after a long time and allow me to assure that we will be impatience to welcome you back in Florence for another unique experience at the St. Regis Florence. Sincerely, Viviana, The Lobby... More 

Key West, Florida
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have stayed at this superb hotel many times. It continues to stay at the top of our list of favorite hotels. Not only a beautiful historic property, but an EPIC staff as well! From the warm welcome at the door from Walter/Aldo to a star studded concierge and reception staff inside those doors. Everyone here will cater to your... More 

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St_Regis_Florence, butler service at The St. Regis Florence, responded to this review

Dear Minervaprod, we are really spoiled by your words, and please allow me to say you thank for your kindly words describing your last stay in Florence. Receiveing such a beautiful review from one of our loyal guest is really extraordinary and we are really proud to suceed every time in surprise you. I am sure that every member of... More 

Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent in all matters. Luxurious in all matters. Clean in all matters. Great location. Beautiful building. Helpful staff. Very elegant.It's one of best hotels I visited in my life. I highly recommend this hotel in this wonderful city.

Was this review helpful? Yes
St_Regis_Florence, butler service at The St. Regis Florence, responded to this review

Dear clkamg, just allow me to said you thank you for the positive energy whit whom you have described your experience in our hotel. It will be a pleasure to host you in the near future for another memorable experience in the city of Renaissance. Sending you all my best regards, Viviana, The Lobby Butler More 

San Antonio, Texas
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There are places to sleep and then there are suites with butler service at the St. Regis Florence. We stayed here 4 nights on our 2 1/2 week trip in Italy and this place was definitely a highlight. Nice large living space is separated from the bedroom with nice frescos over the bed and on several of the walls. Nice... More 

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St_Regis_Florence, butler service at The St. Regis Florence, responded to this review

Dear johnnybananasjr, we are really spoiled by your words! Our Butler team will be surely happy to hear that they have made your holiday memorable, with they attentive service, taking care of your wishes and having always the right suggestions for you to discover our city! And you can be sure that they will be here ready to welcome you... More 

Auckland, New Zealand
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked in here as a treat, as we did not want to make the long drive on the Saturday... luckily as we had a flight change and we would never have made it!!! We unfortunately did not get to experience the hotel as much as we would have liked due to the time we were there!!! BUT this is... More 

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St_Regis_Florence, butler at The St. Regis Florence, responded to this review

Dear Whereintheworldru, Thank you for sharing your wonderful experience at The St. Regis Florence. We are proud that you appreciate the room,the butler service,the bar and restaurant even if your stay was short. Should you ever decide to come back to Florence,will be our pleasure to welcome you back at The St. Regis. Best regards. Andrea - Floor butler More 

Los Angeles, California
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent 3 nights in Florence at the end of a 21 day trip. What a way to end a vacation, at a St. Regis. Have stayed at a few and they are all good, this one was impeccable. Great service, large room, they upgraded us, and fantastic breakfast buffet and Michelin starred restaurant. Outdoor patio was wonderful. Just a grand... More 

Was this review helpful? Yes
St_Regis_Florence, butler at The St. Regis Florence, responded to this review

Dear Michael B, Allow us to thank you for your rewarding comments. We are devoted to a constant pursuit of excellence in providing our guests an exceptional service,we are delighted to read that you have truly enjoyed your days at the St. Regis Florence. Looking forward to welcoming you back again at The St. Regis Florence. All our best regards,... More 

London, United Kingdom
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Definitely a luxury hotel with a lot of history. Perfect location just 5 minute from the shops and 10m from the main attractions. Would recommend to take a tour around the town. It is truly beautiful place. Even the street signs art inspired. This could be arranged by the hotel. We had a great 2 room suite with frescos on... More 

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St_Regis_Florence, butler at The St. Regis Florence, responded to this review

Dear Annyta19, We are really glad you enjoyed our exclusive location in the heart of the city: The St. Regis Florence is an historic palace designed by Brunelleschi in the center of Florence and ideally located along the Arno River, minutes away from the city's finest shopping, museums and the world famous Ponte Vecchio. Looking forward to welcoming you back... More 

DC, Beirut
Level Contributor
85 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved our stay at the St Regis in Florence. We just came from the St. Regis in Rome and preferred this hotel over the Room one. The hotel is beautifully situated on the Arno and we had a room that over looked the river. Rooms are large and very well appointed. Very comfortable bed and having the sitting room... More 

Was this review helpful? Yes
St_Regis_Florence, butler at The St. Regis Florence, responded to this review

Dear baci2003, We are delighted to read that you have truly enjoyed your days at our oasis of peacefulness and tranquility and were satisfied with the overall provided services. It would be our sincere pleasure to welcome you back for many years to come, in the cradle of Renaissance! Andrea – Floor butler More 

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Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
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