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All 460 Florence hotels

The St. Regis Florence

5.0 of 5 Hotel   |   Piazza Ognissanti 1, 50123 Florence, Italy
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The St. Regis Florence
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Ranked #3 of 460 Hotels in Florence
A recent review
5 of 5 stars reviewed 2 days ago
ShereenaA Dubai, United Arab Emirates
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634 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dubai, United Arab Emirates
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

When we first arrived at the St Regis I was amazed how this exterior can hold such a beautiful interior. I would defiantly say that this hotel is the most beautiful place I’ve ever been to (Not only hotel wise). I think this hotel should be listed as one of the Florence must see. The rooms are breath taking and... More

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St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear ShereenaA, allow me to tell you that we are spoiled by your amazing words of appreciation for our service, amazing rooms with a breathtaking view and our excellent food. Should you ever have the chance to come back to Florence, please do not hesitate to contact me personally: I will be glad to organize another memorable stay with us.... More

San Antonio, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am sure that those of you that are now familiar with the St. Regis remember her glory days as the "GRAND" (building was originally a palace for a wealthy local merchant from Florence). The St. Regis has a long and historical past and has served everyone from royalty to common man and woman along the way. Located directly across... More

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St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Patrick R, allow me to tell you that we could read this review over and over again and to thank you for choosing for the tenth year the Grand Hotel now St. Regis as your exclusive address in Florence. It's also amazing the way you caught and brought to all of us the essence of the enormous renovation made... More

Cambridge, Massachusetts
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

There is a reason that the St. Regis is so highly rated. It's absolutely beautiful and the service is top notch. The decor, the details, the fresh flowers, the bar/restaurant...loved every minute of it. It was truly a treat to stay here. The hotel is within walking distance of all the major attractions but slightly removed from the hustle and... More

Was this review helpful? Yes 1
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Laurel B, allow me to thank you for rating so high our service. I would like to take the occasion of your kind feedback to inform all the guests that now internet is complimentary for everybody all over the hotel and to explain that we offer different kind of rates, and the big part of them includes the breakfast.... More

Newmarket, Canada
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 1 night at the St. Regis and it more than lives up to it's reputation for beauty, elegance and service. A HUGE thank you to Umbra (sorry about the spelling) who checked us in and made us feel very welcome. She exemplified what great customer service should be. The only, somewhat negative, comment I have is that, upon... More

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New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at the St. Regis Florence on August 24, 2014 for 6 nights. The hotel, the service and the location could not have been better. I have never written a review on trip advisor, but our St. Regis Florence stay has elevated our overall Florence experience to a whole new level. WE were also supposed to move to the... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I know Florence pretty well, and I can assure you that this is the ideal location for visitors to this wonderful city. You're probably trying to decide between the Savoy and the St. Regis, and since I've stayed in both let me give you my honest opinion of how they differ and why I will always stay at the St.... More

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St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear JAQS0N Allow me to tell you that we are very glad to read that we delivered an experience beyond expectation, helped also by our exclusive location: just a leisurely stroll away from The St. Regis Florence are sights such as the Uffizzi Gallery, the iconic Duomo and the famed jewelry shops on the Ponte Vecchio to name a few.... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the St Regis in Florence based on the multiplicity of excellent reviews only to find that while the room was luxuriously appointed. In direct contrast to most of the reviews stating that the service was amazing, the key people in charge of the experience we had were abysmal. I don't usually take the time... More

Was this review helpful? Yes 1
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear JaquelineBiz, allow me to thank you for taking the time on posting this feedback. We are constantly finding new ways to improve ourselves and we gladly accept any feedback that will allow us to do so. I'd like to extend my apology and assure you that after looking in to this personally I will contact you in order to... More

Adelaide, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

I booked an entry level room and was upgraded to river view room with butler. The room, service, location, views, experience were all 5 stars. Loved the bed, the free drink and amazing nibbles at 7pm, and the dinner recommendations from the concierge. I couldn't recommend this hotel highly enough.

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St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear riesu63, Most of all, please receive our gratitude for choosing our property and recommending it. Allow me to tell you that we definitely look at welcoming you again, and doubling up our attention, care and level of service for your next stay with us. Ombretta - The Guest Experience Manager More

Puerto Vallarta, Mexico
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my 3rd trip to Florence but my first time at St Regis Florence, the location is perfect due to it is near to the train station and few blocks of Ponte Vecchio; it is an architectonic jewel; the classic decoration transport us to another age; the rooms are enormous and a must is the butler service; Andrea was... More

Was this review helpful? Yes 1
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear yoyis12, Allow me to tell you that it's amazing how in few words you communicate the essence of the last renovation: Florence is filled with heritage and stunning architecture and The St. Regis Florence mirrors all that is amazing about the city. Allow me also to thank you for individually recognize our staff: there is a bit of all... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located in a very quiet and clean square (next to the Westin Excelsior). We stayed here during our honeymoon. Right from the moment we walked in the door we were treated like royalty. The front desk attendee that checked us in provided probably the best service I have ever received at a hotel (and I've stayed at many nice hotels).... More

Was this review helpful? Yes
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Michael L, Allow us first to thank you for choosing the St. Regis Florence to celebrate such important event in your life together as your honeymoon is! We definitely look at welcoming you again, and doubling up our attention, care and level of service for your future Anniversaries' celebration! We will patiently wait for your return Ombretta - The... More

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Additional Information about The St. Regis Florence

Address: Piazza Ognissanti 1, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The St. Regis Florence 5*
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Also Known As:
The St. Regis Florence Hotel Florence
Florence Grand Hotel
Grand Hotel Florence

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