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All 460 Florence hotels

The St. Regis Florence

5.0 of 5 Hotel   |   Piazza Ognissanti 1, 50123 Florence, Italy
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Ranked #3 of 460 Hotels in Florence
A recent review
5 of 5 stars reviewed yesterday
Alisa F Los Angeles, California
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638 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Los Angeles, California
Top Contributor
66 reviews 66 reviews
44 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a very lovely hotel located right across the street from the Arno River. We think the location is ideal as it is situated at one end of the central tourist area. This means less noise and crowds yet still a few steps away from all the places you come to Florence to see. The AC is excellent and... More

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The St. Regis Florence was an amazing hotel and the service level was topnotch. With an unrivaled location (blocks from the Duomo and with views of the Ponte de Vecchio), plush modern room amenities, and friendly service it is hard to imagine it has a match in the city. The St. Regis staff went out of their way to take... More

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2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Beautiful hotel in a great location. Staff is wonderful. Having said this, the property is showing signs of wear and maintenance needs to be addressed. Most important, we learned on this trip that some locations in the hotel that are not at the end of hallways can be very noisy. We requested a move after 2 nights of hearing our... More

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Dubai, United Arab Emirates
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When we first arrived at the St Regis I was amazed how this exterior can hold such a beautiful interior. I would defiantly say that this hotel is the most beautiful place I’ve ever been to (Not only hotel wise). I think this hotel should be listed as one of the Florence must see. The rooms are breath taking and... More

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St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear ShereenaA, allow me to tell you that we are spoiled by your amazing words of appreciation for our service, amazing rooms with a breathtaking view and our excellent food. Should you ever have the chance to come back to Florence, please do not hesitate to contact me personally: I will be glad to organize another memorable stay with us.... More

San Antonio, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I am sure that those of you that are now familiar with the St. Regis remember her glory days as the "GRAND" (building was originally a palace for a wealthy local merchant from Florence). The St. Regis has a long and historical past and has served everyone from royalty to common man and woman along the way. Located directly across... More

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St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Patrick R, allow me to tell you that we could read this review over and over again and to thank you for choosing for the tenth year the Grand Hotel now St. Regis as your exclusive address in Florence. It's also amazing the way you caught and brought to all of us the essence of the enormous renovation made... More

Cambridge, Massachusetts
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

There is a reason that the St. Regis is so highly rated. It's absolutely beautiful and the service is top notch. The decor, the details, the fresh flowers, the bar/restaurant...loved every minute of it. It was truly a treat to stay here. The hotel is within walking distance of all the major attractions but slightly removed from the hustle and... More

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St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Laurel B, allow me to thank you for rating so high our service. I would like to take the occasion of your kind feedback to inform all the guests that now internet is complimentary for everybody all over the hotel and to explain that we offer different kind of rates, and the big part of them includes the breakfast.... More

Newmarket, Canada
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 1 night at the St. Regis and it more than lives up to it's reputation for beauty, elegance and service. A HUGE thank you to Umbra (sorry about the spelling) who checked us in and made us feel very welcome. She exemplified what great customer service should be. The only, somewhat negative, comment I have is that, upon... More

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St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear mltuomisto, "Wow" is exactly what we would like to hear from all our guests: our mission is to create unforgettable memories and we know that the attention to details and every even little extra step can make the difference in our guest’s experience. For this reason, we really appreciate the honesty of your comment about the check out "moment":... More

New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at the St. Regis Florence on August 24, 2014 for 6 nights. The hotel, the service and the location could not have been better. I have never written a review on trip advisor, but our St. Regis Florence stay has elevated our overall Florence experience to a whole new level. WE were also supposed to move to the... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I know Florence pretty well, and I can assure you that this is the ideal location for visitors to this wonderful city. You're probably trying to decide between the Savoy and the St. Regis, and since I've stayed in both let me give you my honest opinion of how they differ and why I will always stay at the St.... More

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St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear JAQS0N Allow me to tell you that we are very glad to read that we delivered an experience beyond expectation, helped also by our exclusive location: just a leisurely stroll away from The St. Regis Florence are sights such as the Uffizzi Gallery, the iconic Duomo and the famed jewelry shops on the Ponte Vecchio to name a few.... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the St Regis in Florence based on the multiplicity of excellent reviews only to find that while the room was luxuriously appointed. In direct contrast to most of the reviews stating that the service was amazing, the key people in charge of the experience we had were abysmal. I don't usually take the time... More

Was this review helpful? Yes 1
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear JaquelineBiz, allow me to thank you for taking the time on posting this feedback. We are constantly finding new ways to improve ourselves and we gladly accept any feedback that will allow us to do so. I'd like to extend my apology and assure you that after looking in to this personally I will contact you in order to... More

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Additional Information about The St. Regis Florence

Address: Piazza Ognissanti 1, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The St. Regis Florence 5*
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Also Known As:
The St. Regis Florence Hotel Florence
Florence Grand Hotel
Grand Hotel Florence

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