I was contacted by the lobby butler, Ombretta, few days prior my arrival and I send to her some requests for my arrival. My arrival was on February 6th, 2012. When I checked in, she was there and when I saw her I called by her name, she automatically answered me by mine. After meet her and Receiving all the... More

This hotel is 5 stars and more! The staff is absolutely fantastic, kind and accommodating. The hotel is breathtaking. We had a gorgeous suite with a beautiful view of the river. It's within walking distance to many of the main "must sees" in Florence, but is not in the center of the city which provides a quieter more intimate feel.... More

It was an excellent stay in Florence. The food is excellent, rooms are well decorated and comfortable. In the heart of the city. The staff is perfect! More

Feel charmed and excited with these accommodations on the piazza on the Arno River in the center of Florence. Service is friendly and prompt; rooms are exceptional; food is delicious. Stay here and you will have marvelous memories. More

As advertised, opulence has been restored on the Arno. The St. Regis is re-opened for 5-star luxury and 5-star room rates. I was most impressed by the gorgeous vistas from the Arno River view rooms, the decadent bathrooms, and the quiet rooms. I slept so soundly that I could barely get out of the bed in the morning. I was... More

Stayed here in December 2011 with teenage kids and every renovated inch of this hotel is grand and fabulous - the rooms, bathrooms, hallways, lobby area. Furnishings are in the traditional grand Florentine manner with a modern twist. Staff are smiling, happy and helpful. The beds were incredible (hard to find in Italy, even at 5 star hotels!). And it... More

My husband and I stayed here using starwood points Oct, 2011. The rooms were beautiful , great location overlooking the arno. We had butler serive which was great. The concierge is my only complaint. They gave us misinformation several times which messed up our entire itinerary. If I was paying full price for this hotel, I would say it is... More

I spent a couple of days in Florence after Christmas and decided to treat my wife to a really nice Hotel. Everything exceeded my expectations. We were upgraded to a fantastic suite overlooking the river Arno. The Hotel, only recently renovated, combines the luxury and grandeur of an old and beautiful Italian palace with cleanliness, organization and comfort . The... More

In September, my wife and I took all the miles and points she earned from traveling for work and set off to Europe to celebrate our anniversary. Florence was the third stop on our four city adventure, and it was definitely our favorite..thanks in large part to the St. Regis Florence. When we made the reservation, we noted we would... More