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The St. Regis Florence

5.0 of 5 Piazza Ognissanti 1, 50123 Florence, Italy
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The St. Regis Florence
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738 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York City, New York
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars NEW

Stayed 3 nights at the St Regis Florence. The room is absolutely beautiful - high celings, spacious, decorated like old world Italy. The staff was very attentive - even escorted my daughter up to the room when she came to meet us (she is studying in Florence). The concierges were very helpful as well. We also had pre-dinner drinks at... More 

Was this review helpful? Yes 2
Manassas, Virginia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We have been staying at the St. Regis for over 20 years, dating back to the Ciga days. The hotel and its staff have always been absolutely fabulous and the property has always been impeccable. Add a glorious location on the Arno, away from but close to all the sites. The st. regis is alwayts our choice when staying in... More 

Was this review helpful? Yes 2
Woodland Hills, Ca
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A great location, beautiful public rooms and bedrooms, warm, friendly and competent staff results in a great stay. We even enjoyed the butler service who offered complimentary hot beverages in our room. With morning coffee etc, they also brought a few slices of a delicious coffee cake. With afternoon coffee, it was an assortment of small pastries/cookies. The hot chocolate... More 

Was this review helpful? Yes 2
St_Regis_Florence, Butler Service at The St. Regis Florence, responded to this review

Dear pamshusband, allow us to thank you to have chosen our hotel for your stay in Florence and for have appreciated the soft wake-up call with hot drinks every day through our butler’s service. We are really happy to know that you appreciated our hotel rituals: the Bloody Mary and the Champagne ritual; they are a special way to spoil... More 

Ashburn, Virginia
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful property, rooms are small compared to other Italy hotels I've stayed at. Bar was a nice stop after a day of sightseeing and the somolier was great to talk to about the local wines, (she sent us to a local winery) Concierge was also very helpful on a day trip to Siena and Pisa

Was this review helpful? Yes 1
St_Regis_Florence, Butler service at The St. Regis Florence, responded to this review

Dear John P, most of all allow us to thank you for taking the time to review your experience at the St. Regis Florence. You are right our bar in the perfect stop, after a full day discovering Florence, to relax drinking a good glass of wine and listening good music. We really hope we will have the chance to... More 

San Francisco, California
Contributor
12 reviews 12 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

An historical palace that makes you feel like home, a concierge ANDREA who is impeccable, location by the river Arno where the Florentine colours are just amzing, 8 minutes away from tourists and tourists traps and sights to be seen at the same time, Winter Garden hotel restaurant , 1 Michelin star, no big deal, food was so and so... More 

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St_Regis_Florence, butler service at The St. Regis Florence, responded to this review

Dear Dolly S, We really appreciate you taking the time to share your sincere feelings on your recent stay at The St. Regis Florence. First thing, we will make sure to congratulate Andrea as they seem to have been your experience's highlights ! We are really glad you enjoyed our exclusive location in the heart of the city: The St.... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just came back from a long weekend and my overall impression was excellent. 2 small niggles though. Firstly, the spa is not open on a Sunday. Secondly, we had a superior deluxe room overlooking the river which was lovely save for the fact that there wasn't much drawer space. Nevertheless, the service was impeccable and I would definitely stay there... More 

Was this review helpful? Yes 2
St_Regis_Florence, butler service at The St. Regis Florence, responded to this review

Dear davidlD58VC, We really appreciate the honesty of your comment and we are very glad to know that your impression after your stay was excellent. We gladly accept any feedback that will allow us to constantly find new ways to improve ourselves, so allow me to thank you for you sincere comment. Should you come in Florence in the nearest... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel comes with a michelin star chef restaurant. This hotel is very vintage and classy I must say but I love it! As you enter it has the Harry Potter that sort of feeling. I remember that when me and my gf enter the humbly door of Saint Regis Florence immediately the view will transform and take you down... More 

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St_Regis_Florence, butler service at The St. Regis Florence, responded to this review

Dear Alvin L, Allow us to tell you that your amazing words leave us breathless! It is absolutely the first time one of our guest compare our hotel to the Howard's Castle...and we really love the magic atmosphere you describe in your review! As you well said recently our restaurant won its 1 Michelin star, the final result of a... More 

Leiden, The Netherlands
Contributor
18 reviews 18 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed four nights in an impeccable room on the 4th floor, facing the courtyard. While the room has all the fittings and trimmings one might expect for this kind of place, what really stood out was the quality of service. So often service is arrogant and snooty and continuously aimed at pocketing tips. Not at the St. Regis:... More 

Was this review helpful? Yes 1
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Chris U, allow me to tell you that it's a pleasure to know that you have appreciated our genuine and natural way to deliver an impeccable service to our guests. We act like a family, we really love our job and we are proud to be a part of Starwood Brand. We sincerely enjoy every interaction and relationship with... More 

Geneva, Switzerland
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We expected a lot, got even more! Everything is exquisite in this place: the rooms, the service, the food. If you are looking for a wonderful experience, you won't be disappointed. The bar is spectacular: a domed room, with a magical atmosphere. The concierge, butlers, reception are simply perfect: nothing is impossible, are you get spoiled more than you can... More 

Was this review helpful? Yes 1
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Eliane_60, allow me to tell you that we are more than glad to know that you had a unique experience with all of us. It's a real pleasure for us to delight our guests in every details with some personal touches and the promise that you are coming back is the best recognition to our commitment. Looking forward to... More 

Grosse Pointe Far
Top Contributor
60 reviews 60 reviews
36 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My son and I stayed here for a long weekend in August. Our room was spacious and comfortable, with no detail too small to not be perfect. The restaurants in the hotel were all excellent and the staff was attentive and friendly. I've stayed in a lot of hotels and can thoughtfully say that this is one ofmy favorites. Not... More 

Was this review helpful? Yes 1
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Katie N, allow me to tell you that it's an honor to be considered one of your favourite hotels in the world and to see that we have amazed you with every details, tailored gestures and our genuine warmth. Relaxing lunches and elegant dinners are presented in an iimpressive dining salon, that host our 1 Michelin star Restaurant Winter... More 

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Additional Information about The St. Regis Florence

Address: Piazza Ognissanti 1, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The St. Regis Florence 5*
Number of rooms: 100
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Also Known As:
The St. Regis Florence Hotel Florence
Florence Grand Hotel
Grand Hotel Florence
Hotel Style:
#1 Business Hotel in Florence
#1 Luxury Hotel in Florence
#1 Spa Hotel in Florence
#4 Romantic Hotel in Florence
#4 Family Hotel in Florence

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