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All 461 Florence hotels

The St. Regis Florence

5.0 of 5 Hotel   |   Piazza Ognissanti 1, 50123 Florence, Italy
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Ranked #2 of 461 hotels in Florence
A recent review
5 of 5 stars reviewed yesterday
riesu63 Adelaide, Australia
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623 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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English first
Adelaide, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

I booked an entry level room and was upgraded to river view room with butler. The room, service, location, views, experience were all 5 stars. Loved the bed, the free drink and amazing nibbles at 7pm, and the dinner recommendations from the concierge. I couldn't recommend this hotel highly enough.

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Puerto Vallarta, Mexico
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was my 3rd trip to Florence but my first time at St Regis Florence, the location is perfect due to it is near to the train station and few blocks of Ponte Vecchio; it is an architectonic jewel; the classic decoration transport us to another age; the rooms are enormous and a must is the butler service; Andrea was... More

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St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear yoyis12, Allow me to tell you that it's amazing how in few words you communicate the essence of the last renovation: Florence is filled with heritage and stunning architecture and The St. Regis Florence mirrors all that is amazing about the city. Allow me also to thank you for individually recognize our staff: there is a bit of all... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Located in a very quiet and clean square (next to the Westin Excelsior). We stayed here during our honeymoon. Right from the moment we walked in the door we were treated like royalty. The front desk attendee that checked us in provided probably the best service I have ever received at a hotel (and I've stayed at many nice hotels).... More

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St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Michael L, Allow us first to thank you for choosing the St. Regis Florence to celebrate such important event in your life together as your honeymoon is! We definitely look at welcoming you again, and doubling up our attention, care and level of service for your future Anniversaries' celebration! We will patiently wait for your return Ombretta - The... More

Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful property, great service and the champagne hour is a lovely touch. The concierge staff were very helpful and went out of their way to help us. We were trying to get a restaurant booking and one of the gentleman at concierge could not get through on the phone to the restaurant but offered to pop by on his walk... More

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St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear londonfoodie82, Allow me to tell you that our staff takes great pride in being able to provide the most bespoke service possible and hearing feedback such as your is one of the many ways for us continue to improve and grow. It will be a real pleasure for me to congratulate all the Conciergemembers for the unique service they... More

Honolulu, Hawaii
Top Contributor
64 reviews 64 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located at the Piazza Ognisanti, overlooking the Arno - just to enter this great hotel is like going back in time. Great decor, art pieces and perfect service from Doorman, to Concierge, Service Staff - the restaurant was superb, and the outside Terrace was inviting for a Morning Coffee - in walking distance to all historic sides - will definitely... More

Was this review helpful? Yes 1
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear hotelier2510, Allow me to tell you that the promise you made of come back is the best recognition to our efforts in delivering an excellent service. Please, do let me know when you're planning your next trip to Florence so I may help you with any of your reservation details prior to arrival. Sincerely, Ombretta - The Guest Experience... More

Hong Kong
Contributor
16 reviews 16 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had stayed at St Regis in Singapore before and were confident that St Regis Florence wouldn't fail us. The hotel is right besides the river. We could easily reach the landmark-Ponte Vecchio bridge by walking along the river in 10 mins. The hotel lobby, reception, restaurant and room are all of classic royal design. The service we received during... More

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St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear BeeHongKong, Allow me to tell you that it's an honor for us to read that you trust so much in the St Regis Brand to choose our properties for your stay all around the world. And, certainly, it's a reason to be proud for us that you find consistency in the services among all The St. Regis Hotels and... More

Bend
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great central location with a view of the river and the plaza. rooms were well appointed, clean,quiet,Staff very professional and helpful. Food in the dining room was suburb and the champagne cocktail hour was relaxing. Walking distance to everything. We will stay here again.

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St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Gene B, Allow me to tell you that we really appreciate you taking the time to share your feelings on your recent stay at The St. Regis Florence and for such a nice review mark. We look forward to welcoming you back for another indelible stay. Sincerely, Ombretta - The Guest Experience Manager More

Los Angeles, California
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in over 10 St Regis Hotels in my life and this one was incredible. Every aspect was perfect. The location. The decor. The service. I think the best hotel in Florence and one of the best in the world. Have a drink in the bar. It is quite a room.

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St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Zac E, allow me to tell you that your amazing words leave us breathless.It is motivating to read comments like yours and we look forward to welcoming you for another memorable stay with us. Should you ever have the chance to come back, please do not hesitate to contact me: I will be at your complete disposal in making... More

Los Angeles, California
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Gorgeous hotel on the river. The location is perfect. You can walk to anywhere in the city. The rooms are beautiful and the common areas are as well. There's an absolutely stunning bar and dinning room. Definitely go enjoy a cocktail in there.

Was this review helpful? Yes 1
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Andrew S, Allow me to tell you that it's always a delight to read that our dear guests have enjoyed the Hotel's facilities, services and friendliness of our associates, as you are all that matters to us and to the entire St. Regis Florence family. Sincerely, Ombretta - The Guest Experience Manager More

Winnipeg, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the second we pulled up to the second we left this hotel was nothing but spectacular. The staff quickly helped us upon our arrival and had our bags and us checked in and to our room comfortably and in minutes. They were all warm and friendly and eager to help during our entire stay. Our room was spectacular -... More

Was this review helpful? Yes 1
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Rory M, allow me to tell you that we are more than glad we surprised you. WOW is exactly what we would like to hear from all our guests: our mission is to create unforgettable memories and we know that the attention to details and every even little extra step can make the difference in our guest’s experience. Waiting... More

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Additional Information about The St. Regis Florence

Address: Piazza Ognissanti 1, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The St. Regis Florence 5*
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Also Known As:
The St. Regis Florence Hotel Florence
Florence Grand Hotel
Grand Hotel Florence

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#1 Spa Hotel in Florence #1 Luxury Hotel in Florence #2 Romantic Hotel in Florence #5 Business Hotel in Florence #6 Family Hotel in Florence
Hotel Class
Official Description (provided by the hotel)
Located in a sumptuous palace in the heart of the city, The St. RegisFlorence is a privileged base from which to experience Tuscany'stimeless attractions. A short stroll will bring you to the iconic Uffizi,Duomo or Ponte Vecchio’s elegant jewelry shops. Legendary for its history, Florence’s streets offer inimitable treasures.The St. Regis Florence offers 19 exquisite suites enriched with refinedfurniture and antique artworks, together with 81 elegant guestroomsdecorated with the prestigious Medici, Fiorentino and Renaissancestyles. ... more   less 
Number of rooms
100

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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