We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The St. Regis Florence

5.0 of 5 Piazza Ognissanti 1, 50123 Florence, Italy
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The St. Regis Florence
Professional photos View all
Browse nearby
The St. Regis Florence
Write a Review

696 reviews from our community

Traveler rating
    584
    78
    20
    12
    2
See reviews for
143
374
21
50
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (696)
  • Mar-May only
    (138)
  • Jun-Aug only
    (198)
  • Sep-Nov only
    (231)
  • Dec-Feb only
    (129)
All months
Worcester
Top Contributor
57 reviews 57 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed on business and thought that this was a lovely hotel, great location for visiting Florence. The service was excellent but not intrusive and the rooms were enormous and beautiful with a fantastic bathroom and enormous bed.

Was this review helpful? Yes
St_Regis_Florence, the butler service at The St. Regis Florence, responded to this review

Dear Balcones, Most of all, please receive our gratitude for choosing our property and recommending it! We definitely look at welcoming you again, and doubling up our attention, care and level of service for your Anniversary celebration ! We will patiently wait for your return. Viviana-The Lobby Butler More 

Milan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

If we could give this hotel six stars we would. After visiting the St. Regis in Bali and in Aspen we already had high expectations of this chain, but our visit to the St. Regis Florence December 6-9 exceeded those expectations. The service is top: a mix of North-American "friendliness" and European discretion and class -- really a perfect mix.... More 

Was this review helpful? Yes
St_Regis_Florence, Butler Service at The St. Regis Florence, responded to this review

Dear C_andN2001 We really appreciate you taking the time to share your feelings on your recent stay at The St. Regis Florence and for such a nice review mark ! Hearing feedback such as yours is one of the many reasons our staff enjoys working at The St. Regis Florence. As you perfectly noticed we try to mix the american... More 

Beijing
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We are so lucky to choose St Regis Firenz for our stay. The experience of luxury starts even before your arrival. Lobby Butler sent us email to check preference before even arrival. Upon arrival, room / amenities are both " WOW ". Great service from doorman until your butler. Top view from room to see the Ponte Vechio , very... More 

Was this review helpful? Yes
St_Regis_Florence, Butler Service at The St. Regis Florence, responded to this review

Dear BeijingLovetravel, We are spoiled by your kind words and more than happy that you enjoyed our Hotel, restaurant, your room, and our friendly associates and to read that our surroundings contributed to your satisfaction. We are proud that you appreciate our Champagne Ritual: is one of the most emblematic moments in order to recognize the unequivocal St. Regis Brand... More 

New Orleans
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved our stay! They do everything brilliantly here--even greeting you by name when you check in. The staff is professional, unobtrusive, and absolutely top-notch. We would come back in a heartbeat just for the great room with a little view over the Arno. Cannot recommend highly enough.

Was this review helpful? Yes
St_Regis_Florence, Butler Service at The St. Regis Florence, responded to this review

Dear nolarobin7, There is a bit of all our associate's soul in each and every details, from service to maintenance, from daily assistance to a delicate dish, and even if it is our pleasure and standards to provide you with all of it, one has to admit it is always magic to read that they exceeded your expectations and we... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best Hotel I had ever stayed, is up to expertation. from entering to the hotel to Check out. Great servicse all the way. Driver was great, and handle the services very well. They had done over the top with my request

Was this review helpful? Yes
St_Regis_Florence, Butler service at The St. Regis Florence, responded to this review

Dear Hippo888888, We are spoiled by your kind words and more than happy that you enjoyed our Hotel, services and our friendly associates and to read that we have satisfied all your requests: you know this is our main mission!Thank you once again for staying at The St. Regis Florence. It would be my distinct pleasure to personally welcome you... More 

Branford, Connecticut
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The St Regis Florence is by far one of the nicest hotels I've ever stayed in. My wife and I were in Italy on a two week vacation celebrating our twenty-fifth wedding anniversary. We spent four night at The St Regis. The amenities and attention to detail were unrivaled. The staff was fantastic. Loved this place!!

Was this review helpful? Yes
St_Regis_Florence, Butler Service at The St. Regis Florence, responded to this review

Dear Donald S, Allow us first to thank you for choosing the St. Regis Florence to celebrate such important anniversary in your life together! Such nice comment, from a long stay guest as you were, is invaluable. We have many loyal customers who come every year to celebrate their anniversary with us: it will be our pleasure to celebrate again... More 

Tel Aviv, Israel
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is really fancy and elegant and you feel like you are in a castle. The breakfast is excellent with a wide selection of foods and drinks. it is located ~10 minutes walk from the center and we found it ideal as you are very close to the center but it's a really quiet area.

Was this review helpful? Yes 1
St_Regis_Florence, Butler Service at The St. Regis Florence, responded to this review

Dear Einat R, It is always a delight to read that our dear guests have enjoyed the Hotel's facilities, standard or service, as you can imagine all that matters to us and to the entire St. Regis Florence family. Should your future travels bring you back to Florence, please feel free to contact me directly: I will personally ensure that... More 

Athens, Greece
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we came in Florence to run the marathon but at the same time we were looking for a place to stay close to the city center to near the shops. The hotel is very good excellent location good service impressive Renaissance style in the rooms. a small drawback the bad sound insulation in the walls. We were stayed in a... More 

Was this review helpful? Yes
St_Regis_Florence, butler service at The St. Regis Florence, responded to this review

Dear Damianos C, We are really glad you enjoyed our exclusive location in the heart of the city: The St. Regis Florence is an historic palace designed by Brunelleschi in the center of Florence and ideally located along the Arno River, minutes away from the city's finest shopping, museums and the world famous Ponte Vecchio. We hope that you had... More 

Kuwait City, Kuwait
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We did a tour in Italy , we stayed in different hotels , all of them are super deluxe hotels , but the St. Regis Florence is standing alone on the top , everything is perfect ,the room , location , service , the butler , the breakfast verity, and the amazing Internet speed . And I would love to... More 

Was this review helpful? Yes
St_Regis_Florence, butler service at The St. Regis Florence, responded to this review

Dear fahada952, We are delighted to read that you have truly enjoyed your days in our Hotel and you were satisfied with the overall provided services. Rest assured that your compliments have gladly been shared with the entire team, especially with Marco: our concierges are on hand to guide you in the right direction to enjoy our beautifful city. We... More 

Basalt, Colorado
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Loved everything about the St Regis. Upgraded to room looking over Arno River. Breakfast included with room as well as champagne and a bit of food in the evening. Staff very helpful with all our needs. Lovely dining room.

Was this review helpful? Yes
St_Regis_Florence, butler service at The St. Regis Florence, responded to this review

Dear JEWK, We are spoiled by your kind words and more than happy that you enjoyed our Hotel, restaurant, your room, and our friendly associates and to read that our surroundings contributed to your satisfaction. Please, do let me know when you're planning your next journey to Florence, so I could have the pleasure to assist you with any of... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The St. Regis Florence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The St. Regis Florence

Address: Piazza Ognissanti 1, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The St. Regis Florence 5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Starwood EMEA, Expedia, getaroom.com, Despegar.com, Priceline, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your The St. Regis Florence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The St. Regis Florence Hotel Florence
Florence Grand Hotel
Grand Hotel Florence
Hotel Style:
#1 Spa Hotel in Florence
#2 Luxury Hotel in Florence
#2 Business Hotel in Florence
#4 Romantic Hotel in Florence
#6 Family Hotel in Florence

603 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (500)
Viewed
Room/suite (168)
Viewed
Dining (65)
Viewed
Hotel & grounds (84)
Viewed
Bathroom (40)
Viewed
View from room (48)
Viewed
Business center/function rooms (1)
Viewed
Other (94)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (85)
Viewed
Amenities (18)
Viewed
Restaurants and Bars (32)
Viewed
The Hotel (35)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (2)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay