With all the hotels in Florence, it was difficult to choose one, so I was relieved this hotel worked out well. We booked three rooms for my family, and we were all pleased. The hotel is in an excellent location, which made sightseeing easy. The hotel staff was professional, courteous, and helpful, especially those at the front desk. The rooms... More

My husband and I stayed here 3 nights at the end of a 3 week trip to Italy in May 2011. It was hot and humid in Florence and the quality air conditioning was such a relief. The room was a huge corner (junior suite?) room overlooking a small square and several high-end shops. The ceilings were high, the windows... More

A wonderful hotel in every way! The rooms were beautiful and extremely comfortable. The staff was very professional and helpful! I would stay here again and again! More

Very friendly and helpful staff!atmosphere of another time,cozy lobby(huge fireplace,nice furniture).clean,enough room space(even back but quite enough),interesting bathroom,comfortable bed.the area is situated is the best! Breakfast simpatico!motzarella and tomatoes my favorite. Love to be back soon!!! More

I repeat the positive reviews from recent contributors. The only "down side": our room (175) was rather small and had very little natural light (nighmare in the Summer) but thankfully we could just about cope with this during the winter. "Extras" a little pricey e.g mini bar savoury snacks 9 euros but of course it is not compulsory to purchase!... More

1st - location - in the heart - close to everything Florence (High End Shopping) 2nd - Rooms - Dated but Beautiful - well appointed. 3rd - Staff - Excellent. Greeted us with champagne. Remember our names throughout our stay. 4th - Dining - Hotel chef cooks up a dream Italian meal to remember 5th - Overall experience will make... More

We had a reservation for the Hotel Bruneleschi (****) which for construction reasons had to be cancelled. We were then transferred with the help of the hotel and booking.com to this hotel (*****). The hotel is beautiful and the room was very large and comfortable, nice breakfast and very friendly employees everywhere. Without a doubt, the best feature of this... More

The H&B hotel is everything a traveler would want - luxury, comfort, friendliness, location. The English speaking staff is clearly there to make your stay the best it can be, and the rooms and amenities help you relax and refresh for your days of touring the beautiful city of Florence. More

The Helvetia & Bristol is located in a perfect location. Just a few blocks away from busy, pedestrian-only shopping streets, monuments and the great Florence piazzas, it feels like a quiet refuge from the inevitable crowds. It's a small hotel, which is a great plus I think. The friendly reception staff recognize you and offer good suggestions on restaurants -... More