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Helvetia & Bristol Hotel

#81 of 460 Hotels in Florence
Certificate of Excellence
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Via Dei Pescioni 2, 50123 Florence, Italy
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15% off room rate
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Helvetia & Bristol Hotel
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Helvetia & Bristol Hotel
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347 reviews from our community

Traveler rating
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    34
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arlington, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I could also title this "Location, Location, Location" as it is located just two blocks west of the Piazza della Repubblica. Elegant and charming lounge area upon entry Via dei Pescioni which is a small, side street. We stayed several nights in a junior suite room #163 which faced this same side street...large room and bathroom with Jacuzzi tub and... More 

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Lansdale, Pennsylvania
Top Contributor
194 reviews 194 reviews
54 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Great location (although located near a loud night club or something across the street) so very easy to visit all the sites/attractions in Florence. I guess being American, we typically have a different perspective about a lot of things but luxury is not one of them as it’s a standard that should not be different from one continent to the... More 

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florida
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

In the heart of Florence. The best location and service u could ask for. Met the GM Senor Venturi again and he is the most gracious man. He seemed genuinely concerned when he asked if we required anything or if there were any problems that were not immediately addressed to please let him know Stay here it is a treat

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Paris, France
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Absolutely love this hotel, Very comfortable, very central, excellent service, exquisite decoration. Only problem is the hot water. I suggest you check and see if they still have a problem with the boiling hot water that comes out of the faucet when you fill the tub. Apart from that I would be happy to return for years to come.

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I stayed at this hotel last week and have nothing but good things to say. The hotel was beautiful, the rooms were clean and spacious and the staff was excellent. The hotel is perfectly located, steps away from the Duomo and the Piazza Della Repubblica. We will always stay at this hotel when visiting Florence.

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Senior Contributor
26 reviews 26 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

2 of us stayed here for 3 nights and we loved the hotel, it's staff and our large room. The bathroom was small with only one ink and tall shower stall sides that made getting in and out somewhat treacherous ! The location is perfect ! We were able to walk to all the great sites without any difficulty !... More 

Was this review helpful? Yes 2
Luana M, Assistente di Direzione at Helvetia & Bristol Hotel, responded to this review

Dear Gene E, Thank you for having stayed at the Helvetia & Bristol and for your comments which would help us to build up a still better service to our guest. Being the Hotel right in the middle of a tourist town as Florence, it may cause night noise beyond our control and, even though our rooms are sound proofed... More 

North Yrokshire
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is in a perfect location to get to anywhere in the centre of Florence. The staff were lovely and very helpful. Our room was very comfortable (we were ungraded to a suite)! Although it is looking tired needs a lick of paint and the drapes made the room very dark. The breakfast was a let down there was... More 

Was this review helpful? Yes 1
Luana M, Assistente di Direzione at Helvetia & Bristol Hotel, responded to this review

Dear Lynn E, Thank you for choosing to stay with us at the Helvetia & Bristol for your trip to Florence and for taking the time to post your review on Tripadvisor. The Hotel’s amazing location in the heart of Florence is indeed well placed for leisure being a stone’s throw away from many major sights and fashionable shopping areas.... More 

Arlington Heights, Il.
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 19, 2015 via mobile

Excellent location, to access the sites of Florence. The rooms were comfortable and we'll decorated as were the lobby and bar. The breakfast had something for all tastes....The staff was very helpful....

Was this review helpful? Yes 1
Luana M, Assistente di Direzione at Helvetia & Bristol Hotel, responded to this review

Dear John711, Thank you for choosing to stay with us at the Helvetia & Bristol for your trip to Florence and for taking the time to post your review on Tripadvisor. We are delighted to learn that you had an enjoyable stay with us and that you appreciated the Hotel’s ideal location within the heart of Florence. We sincerely hope... More 

Newbury, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 10, 2015

We loved the hotel . Location was perfect, easy walk from the station. So central for exploring Florence. Room was very comfortable and a peaceful refuge at the end of a day sightseeing. Sarah on reception gave very good recommendations for restaurants and conscierge booked museum and gallery tickets. Wouldn't hesitate to book again.

Was this review helpful? Yes 1
Luana M, Assistente di Direzione at Helvetia & Bristol Hotel, responded to this review

Dear Triv6, Thank you for choosing to stay with us at the Helvetia & Bristol for your trip to Florence and for taking the time to post your review on Tripadvisor. It was pleasing to learn that you had an enjoyable stay with us and that you appreciated the Hotel’s ideal location within the heart of Florence. We will convey... More 

Senior Contributor
37 reviews 37 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 30, 2015

Location, location, location. Walk everywhere you want to go. That's the best aspect of this hotel. It's a lovely old hotel with a charming lobby and desk. The rooms are slightly decrepit, with huge wooden shutters and drapes to cover the windows and high ceilings. Kids loved it, though. Downsides: rooms facing the street can be loud enough to wake... More 

Was this review helpful? Yes 1
Luana M, Assistant to the General Manager at Helvetia & Bristol Hotel, responded to this review

Dear CarlaAKS, Thank you for choosing to stay with us at the Helvetia & Bristol and for taking the time to post your feedback on TripAdvisor. We believe that it is with the help of constructive comments such as yours that we can enhance continuously and satisfy customers needs. Concerning the observation about the mattresses, we must admit to a... More 

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