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Helvetia & Bristol Hotel

#76 of 459 Hotels in Florence
Certificate of Excellence
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Via Dei Pescioni 2, 50123 Florence, Italy
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Helvetia & Bristol Hotel
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Helvetia & Bristol Hotel
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339 reviews from our community

Traveler rating
    206
    76
    33
    21
    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arlington Heights, Il.
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Excellent location, to access the sites of Florence. The rooms were comfortable and we'll decorated as were the lobby and bar. The breakfast had something for all tastes....The staff was very helpful....

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Newbury, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved the hotel . Location was perfect, easy walk from the station. So central for exploring Florence. Room was very comfortable and a peaceful refuge at the end of a day sightseeing. Sarah on reception gave very good recommendations for restaurants and conscierge booked museum and gallery tickets. Wouldn't hesitate to book again.

Was this review helpful? Yes 1
Luana M, Assistente di Direzione at Helvetia & Bristol Hotel, responded to this review

Dear Triv6, Thank you for choosing to stay with us at the Helvetia & Bristol for your trip to Florence and for taking the time to post your review on Tripadvisor. It was pleasing to learn that you had an enjoyable stay with us and that you appreciated the Hotel’s ideal location within the heart of Florence. We will convey... More 

Senior Contributor
37 reviews 37 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location, location, location. Walk everywhere you want to go. That's the best aspect of this hotel. It's a lovely old hotel with a charming lobby and desk. The rooms are slightly decrepit, with huge wooden shutters and drapes to cover the windows and high ceilings. Kids loved it, though. Downsides: rooms facing the street can be loud enough to wake... More 

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Luana M, Assistant to the General Manager at Helvetia & Bristol Hotel, responded to this review

Dear CarlaAKS, Thank you for choosing to stay with us at the Helvetia & Bristol and for taking the time to post your feedback on TripAdvisor. We believe that it is with the help of constructive comments such as yours that we can enhance continuously and satisfy customers needs. Concerning the observation about the mattresses, we must admit to a... More 

Southampton, United Kingdom
1 review
5 of 5 stars Reviewed March 6, 2015

We have just returned from a wonderful 3 night stay in this comfortable , warm friendly hotel ,full of real old world character and charm. Positioned right in the heart of this wonderful city , every where within easy walking distance. The staff were first class , nothing was too much trouble, the rooms were spotless , again full of... More 

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Luana M, Assistant to the General Manager at Helvetia & Bristol Hotel, responded to this review

Dear Chris, Thank you for choosing to stay with us at the Helvetia & Bristol and for taking the time to post your feedback on TripAdvisor. We delighted to learn that you enjoyed your stay with us and that both our services and staff have somehow contributed to render your experience in Florence a successful one. Once again, thank you... More 

North East Scotland
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 24, 2015

We have just returned from a three night stay at this lovely hotel which is very central, very clean and full of character. Our room was on the second floor with lovely big windows with the old fashioned wooden shutters. Bathroom was black, grey, white and green marble with lots of fluffy white towels and a turn down service. All... More 

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Luana M, Assistente di Direzione at Helvetia & Bristol Hotel, responded to this review

Dear Aberdonia, Thank you for having stayed at the Helvetia & Bristol and for your kind words of appreciation posted on Tripadvisor! It is indeed a great pleasure for us to learn that you had a very enjoyable stay with us and that you appreciated the Hotel’s style, ideal location and unique character. Thank you also for your words of... More 

London, United Kingdom
Top Contributor
71 reviews 71 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 22, 2015

Perfectly located in the centre of the city, the hotel boasts a classical and classy decoration. My room was correctly sized, with a spotless bathroom and a very (very) comfortable bed. If you have a light sleep, ask for an inwards facing room, as some of the rooms can be noisy as they face the nearby Piazza degli Strozzi. Mine... More 

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Luana M, Assistente di Direzione at Helvetia & Bristol Hotel, responded to this review

Dear JP Maryle, Thank you for choosing to stay with us at the Helvetia & Bristol and for taking the time to post your feedback on TripAdvisor. As you have been able to experience, our Hotel is situated exactly in the heart of the historical centre of Florence and some external noise can be heard, for which we reiterate our... More 

Long Island, ny
Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 14, 2015

Great old world charm and perfectly located in the center of Florence. Hotel staff was amazingly courteous and helpful for anything I needed. Only issue was the noise inthe late night from the bar across the street. Although I needed to keep the windows open in the warm nights in November, I had to close them at 1 am because... More 

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Luana M, Management Assistant at Helvetia & Bristol Hotel, responded to this review

Dear cpro330, Thank you for choosing to stay with us at the Helvetia & Bristol for your trip to Florence and for taking the time to post your review on Tripadvisor. We are delighted to learn that you enjoyed your stay with us and that you appreciated the Hotel’s amazing location within the Heart of Florence. We have noted your... More 

Fairhope, Alabama, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 1, 2015

This hotel is so charming! From the moment you enter the staff goes over and above to make your stay enjoyable. The lobby is beautiful with inviting places to lounge. The rooms are large and beautifully decorated. The on-site restaurant is delicious. Conveniently located near shopping and restaurants. I plan on returning some day.

Was this review helpful? Yes 2
Luana M, Assistente di Direzione at Helvetia & Bristol Hotel, responded to this review

Dear Jana R, Thank you for taking the time to review us on Tripadvisor! We are delighted to learn that you enjoyed your stay with us and that both our services and staff have somehow contributed to render your time in Florence a successful one. We will be glad to convey your courteous words of appreciation on to the staff.... More 

Provincetown, Massachusetts
1 review
5 of 5 stars Reviewed December 27, 2014

Delightful stay in the heart of Florence. Old world charm that has been beautifully maintained. The service was fantastic. Everyone was welcoming and helpful, from the restaurant and room service waiters to the concierge, who was incredibly helpful and gracious. The room was beautiful, the bed was comfortable, and the bathroom was marble-walled elegance. Definitely recommended and worth the price.

Was this review helpful? Yes
Luana M, Assistente di Direzione at Helvetia & Bristol Hotel, responded to this review

Dear MichaelFromSF, Thank you for choosing to stay with us at the Helvetia & Bristol and for taking the time to post your feedback on TripAdvisor. It is always a pleasure to receive positive comments. It was certainly very pleasing and encouraging to learn that you appreciated the helpful service provided by our staff as they are a great asset... More 

Marietta, Georgia, USA
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 25, 2014

Location is great for visiting and walking around the city. The value for the money is good. Service was good and the rooms were good for the city. Food was good, but had breakfast and some drinks in the evening. Would recommend for a botique type hotel.

Was this review helpful? Yes
Luana M, Assistente del Direttore at Helvetia & Bristol Hotel, responded to this review

Dear Edward H., Thank you for choosing to stay with us at the Helvetia & Bristol for your trip to Florence and for taking the time to post your review on Tripadvisor. We are delighted to learn that you enjoyed your sojourn with us and that you appreciated the Hotel’s ideal location within the Heart of Florence. We hope to... More 

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