Well located, minutes from most popular sites and well appointed. But the way one is treated by all the staff is what makes staying there a pleasure. Charming, polite, helpful without being in any way servile. Fulfills ones expectations having read other reviews. more

Hotel Helvetia & Bristol is in central Florence. The service was terrific, the rooms were beautiful, the lobby and restaurant were great. more

This was a absolutely charming hotel. The service and staff were excellent. The staff at the bar had a way of making you feel like a celebrity. The rooms were beautifully appointed and very spacious for a European hotel. The hotel was in a great location and we were able to walk to all of the major attractions. I thoroughly... more

My wife and I stayed in the H&B for three nights before travelling on to Venice. I booked a suite @ €750 per night room only, the room was a good size but you could not look out of the windows because they were frosted and you could not open the windows because of the noise of air-conditioning units and... more

From the moment we walked in until the moment we left, we felt like treasured guests in someone's home. The staff couldn't do enough to make us feel welcome and special. The breakfast buffet was the best in our trip (out of 6 hotels). The room was nice and large for the three of us.The porter returned our rental car... more

Our family stayed at the Helvetia & Bristol Hotel and nothing I say here will describe the exceptionally high level of service that we received. And the hotel is centrally located and you can walk to most of the major sights in Florence from there. We had booked a Jr. Suite with 2 rollaways for our kids and it was... more

This hotel was the best that I encountered in Europe. The staff was very polite and knowlegeable. The room was clean and the beds were so comfortable. I am a stickler for cleanliness and this hotel met my expectations. The location of the hotel is also terrific, it is located in the heart of Florence and shopping is literrally just... more

My husband and I spent a delightful week at the Helvetia and Bristol in late June 2007. The hotel was central to everything but was like an oasis amid the hustle and bustle of Florence at the height of tourist season. We were greeted warmly by the staff, who continued to be friendly, attentive, and extremely helpful throughout our stay.... more

We stayed for 4 nights at this hotel in June. the front desk is very helpful, especially with excellent directions. We were upgraded to a deluxe double(american express perk). the room was very large and well equiped, although it looked out on a side street full of motorcyles. Wooden shutters could be closed to block out most of the noise... more