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All 461 Florence hotels

Helvetia & Bristol Hotel

5.0 of 5 Hotel   |   Via Dei Pescioni 2, 50123 Florence, Italy
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83%
Ranked #73 of 461 hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
MARLA D STEPHENS CITY
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298 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
STEPHENS CITY
Contributor
15 reviews 15 reviews
4 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Walking distance to all of Florence, whether you are sight-seeing, shopping, or wanting a good restaurant. The room and bathroom were lovely. The waitstaff during breakfast were friendly. Enjoyed sitting in the lobby to have a nightcap at the end of a busy day.

Was this review helpful? Yes 2
Luana M, Group Operations Director at Helvetia & Bristol Hotel, responded to this review

Dear Marla Many thanks for taking the time to review the Helvetia and Bristol following your recent stay. We are delighted you enjoyed our historic property and rooms. The hotel team pride themselves on excellent customer service as standard and I’m glad we ensured your satisfaction during your stay including a drink at the end of the day. Once again... More

New York
Contributor
17 reviews 17 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel during the second leg of our Italy vacation. Before arriving, I exchanged email with the hotel's Head Concierge, Alessandro Marchese. Frankly, I have never met a nicer concierge. He is exceptional at his job and is truly a nice man. He really should be giviing lectures on how to make hotel guests happy and content.... More

Was this review helpful? Yes 1
Luana M, Group Operations Director at Helvetia & Bristol Hotel, responded to this review

Dear Kloreece Many thanks for taking the time to review the Helvetia and Bristol following your recent stay. We are delighted you enjoyed our historic property. The hotel team pride themselves on excellent customer service as standard and I’m glad we ensured your satisfaction during your stay. Alessandro is one of our top Concierges and your kind words about him... More

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was such a beautiful hotel to walk into. You could feel and see the history straight away. Although the staff were a little cold it did not seem to matter. The room was beautifully decorated, my only concern was that the bed was so so small. Such as a convenient location. I would definitely stay there again.

Was this review helpful? Yes 2
Luana M, Group Operations Director at Helvetia & Bristol Hotel, responded to this review

Dear Guest Many thanks for taking the time to review the Helvetia and Bristol following your recent stay. We are delighted you enjoyed the ambiance and history of the property. All negative comments and feedback will be taken into consideration, on this occasion your note about the staff welcome and bed size. Thank you again for your comments and we... More

London, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The perfect location for a city break in Florence. Situated in the centre of Florence just off the Piazza Republica nowhere is more than a 15 minute walk with almost all the main destinations located within 10 minutes walk. All the staff were extremely friendly and welcoming with a good sense of humour. The breakfast was excellent and the standard... More

Was this review helpful? Yes 2
Luana M, Manager at Helvetia & Bristol Hotel, responded to this review

Dear David Many thanks for taking the time to review the Helvetia and Bristol following your recent city break. We are delighted you enjoyed the central location of the hotel and the classic decor, unique art and antiques found in our historic property. The hotel team pride themselves on excellent customer service, warm welcome and humour! I’m glad we ensured... More

Birmingham
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful hotel situated in the centre of a beautiful city. The service was exemplary, all staff very friendly and went that "extra mile" even extending the restaurant closure when our plane was delayed. The rooms were very elegant and comfortable. Would highly recommend.

Was this review helpful? Yes 1
Luana M, Manager at Helvetia & Bristol Hotel, responded to this review

Dear Wigorn Many thanks for taking the time to review the Helvetia and Bristol following your recent stay. We are delighted you enjoyed the central location of the property. The hotel team pride themselves on excellent customer service as standard and I’m glad we ensured your satisfaction during your stay. Once again thank you for the kind review and recommendation... More

Brooklyn, New York
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 16, 2014

Florence is one of my favorite cities; so much history and ambiance all around. This is a lovely hotel with comfortable, attractive public rooms. The location is ideal, steps from the Piazza Republicca with its colorful carousel makes it easy to spot and not get lost! It is very close to the Duomo, and most other popular sights in Florence.... More

Was this review helpful? Yes 1
Luana M, Manager at Helvetia & Bristol Hotel, responded to this review

Dear SuzyQu15 Many thanks for taking the time to review the Helvetia and Bristol following your recent stay with us. Florence is an amazing city and we are delighted that the hotel matched your expectations and you found the central location ideal. Once again thank you for the kind review and we hope to welcome you back to Florence or... More

Redondo Beach, California
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 15, 2014

This was our first trip to Italy and I relied 100% on the reviews from Tripadvisor when I made our reservation. The hotel was in a perfect location for sightseeing, shopping and restaurants. This hotel is exquisite and the staff is amazing. We can't wait to return. Breakfast was delicious and the service is top notch. We had dinner at... More

Was this review helpful? Yes
Luana M, Manager at Helvetia & Bristol Hotel, responded to this review

Dear Deanna Many thanks for taking the time to review the Helvetia and Bristol following your recent stay with us. We are delighted that the Tripadvisor reviews assisted with your choice and you found the hotel matched expectations. All the team pride themselves on excellent customer service and I do hope you will visit us again soon. Once again thank... More

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2014

Beautiful boutique hotel with perfect location, in the heart of Florence, yet on a quiet street. The service is great - the cappuccino served for breakfast says the whole story. The rooms was great and the bed and pillows too! The essential things...

Was this review helpful? Yes 1
Luana M, Assistente di Direzione at Helvetia & Bristol Hotel, responded to this review

Dear Vitruvian-T, Thank you for choosing to stay with us at the Helvetia & Bristol for your trip to Florence and for taking the time to post your review on Tripadvisor. We are delighted to learn that you had a very enjoyable stay with us and that you appreciated the Hotel’s ideal location within the Heart of Florence. We sincerely... More

Rochester Hills, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 18, 2014

Loved the location of this hotel, central to many attractions. Restaurants and shops were a convenient walk. We really enjoyed the food and entertainment at Paskowski an outdoor restaurant near our hotel. The Duomo and the galleries are a short walk away. The only complaint we had about our room was that the carpet was extremely soiled.

Was this review helpful? Yes
Luana M, Assistente di Direzione at Helvetia & Bristol Hotel, responded to this review

Dear Elaine841, Thank you for choosing to stay with us at the Helvetia & Bristol for your trip to Florence and for taking the time to post your review on Tripadvisor. It was very pleasing to learn that you appreciated the Hotel’s ideal location within the Heart of Florence. It's shame that you di not have the opportunity to taste... More

San Francisco, CA
Top Contributor
51 reviews 51 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 7, 2014

Our room (panoramic suite) was very large (two floors, two bathrooms, 2 sitting areas), and beautifully appointed. It had incredible views of the Duomo and the rest of Florence. The bed was one of the best I have slept on in a hotel -- nice and firm, crisp sheets, great pillows! The breakfast was absolutely delicious. And, best of all,... More

Was this review helpful? Yes 1
Luana M, Assistente di Direzione at Helvetia & Bristol Hotel, responded to this review

Dear Sarah492, Thank you very much for posting on Tripadvisor your comments regarding your recent stay at Hotel Helvetia & Bristol. It is always a great pleasure to receive positive feedback. I will share your comments with our team, who will be encouraged by your remarks. With renewed thanks for sharing your experience, we sincerely hope to have the pleasure... More

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Additional Information about Helvetia & Bristol Hotel

Address: Via Dei Pescioni 2, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Helvetia & Bristol Hotel 5*
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Also Known As:
Helvetia And Bristol Hotel
Helvetia Bristol Hotel
Helvetia Bristol Florence

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style
#37 Luxury Hotel in Florence #49 Family Hotel in Florence #87 Business Hotel in Florence #91 Romantic Hotel in Florence
Hotel Class
Official Description (provided by the hotel)
Hotel Helvetia & Bristol is a meticulously restored private palazzo, just steps from the Duomo. The decor and furniture have been beautifully chosen and the ambiences reflect Florentine aristocracy in its most elegant period. The rooms boast antiques, the halls proudly display their 17th century paintings and the many of the suites have views of 15th-century Palazzo Strozzi. The Hostaria Bibendum Restaurant serves Mediterranean cuisine in a grand dining room. ... more   less 
Number of rooms
67

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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