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Helvetia & Bristol Hotel

#96 of 463 Hotels in Florence
Certificate of Excellence
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Via Dei Pescioni 2, 50123 Florence, Italy
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15% off room rate
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Helvetia & Bristol Hotel
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363 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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4 of 5 stars Reviewed 3 days ago NEW

Stayed in an upgraded suite. Plenty of room in this suite with over looking views of nice quiet street. The other side is a busy street. We were there in mid July so it was very hot and the air conditioner was not able to keep up. They supplied us with a fan which helped, but I'm not able to... More 

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Melville, New York
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here two nights in July. This is an older hotel but is perfectly located for walking around Florence. All of the main attractions in Florence are within a 20 minute walk. The room was clean and comfortable. Hotel staff were very friendly and helpful. The included buffet breakfast was very good. Only negative was that... More 

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3 of 5 stars Reviewed 1 week ago NEW

Stayed at this hotel approximately one week ago on my mother daughter trip to Italy. Initially booked the hotel due to recommendation in Fodor's. The initial room which we booked for approx $350 euro a night was ok. It was on the first floor. Like other reviews the decor is a bit dated. The room also felt as if we... More 

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Madrid, Spain
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been more than three times in this lovely hotel, and the three times I have had the most beautiful room ever. It was huge, all in dark red upholstery, with antiques decorating different córners. The bed was embebed in the wall, with two closets on both sides. A lovely desk in a córner. The toiletries were all from... More 

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Hong Kong, China
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

The hotel was centrally located in the luxury shopping district. The decor inside the room is a bit old. We were disappointed by the hotel facilities but very impressed with the staff. On the day of my check in, we were allocated a room with an annoying noise coming from a machine/engine located on the outside of the hotel. We... More 

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Hingham, Massachusetts
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Buyer beware! If you are driving to Florence to stay, do not book a room at this hotel. The place is amazing, the art work and historic details stunning, the staff are very sweet and kind, but you cannot reach the hotel via car, and they DO NOT mention this on the website. Other than issues reaching the place, it... More 

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Yorkshire Dales National Park, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were upgraded to a suite for our 3 night stay in this perfectly located charming old elegant hotel. Very comfortable large beds fitted with luxury sparklingly clean white cotton sheets. Wonderful marble bathroom with memories of a bygone age but fitted with everything the modern traveller could want including fluffy white towels. There was too much to see in... More 

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Luana M, Assistant to the General Manager at Helvetia & Bristol Hotel, responded to this review

Dear Springs2012, Thank you for choosing to stay with us at the Helvetia & Bristol for your trip to Florence and for taking the time to post your review on Tripadvisor. It was thoughtful of you to write your opinions, as it is with the help of constructive comments such as yours that we can enhance continuously and satisfy customers... More 

Dunfermline, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 22, 2015

We are members of The Leading Hotels and stay in them whenever we travel. - this hotel did not deserve the Leading hotel seal of approval., or live up to its standard!!! We paid a high price for our grubby suite, was more like the Adams Family habitat than that of a 5 star delux. Good central location but was... More 

Was this review helpful? Yes 4
Luana M, Assistant General Manager at Helvetia & Bristol Hotel, responded to this review

Dear Margaretdee , Thank you for taking the time to tell us about your stay at Hotel Helvetia & Bristol on Tripadvisor. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Hotel Helvetia & Bristol, one of The Leading Hotels of the World, we continuously strive to meet your... More 

Long Island, NY
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed June 22, 2015

Our room was beautiful and large with a bedroom area and a living area with sofa and two chairs. First impression was amazing but we did hear a car horn sound in the room. After it did not stop we attempted to look outside but realized our windows were stained glass and we could not see outside. This noise continued... More 

Was this review helpful? Yes 3
Luana M, Assistant to the General Manager at Helvetia & Bristol Hotel, responded to this review

Dear Longislandbeachgoer, We would like to express our sincerest thanks for the observations posted on Tripadvisor. We are continually striving to improve the hospitality we offer, and comments from our Guests are always welcome. We are very sorry for what happened and we are taking measures to make amends. Best wishes. More 

Singapore, Singapore
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 22, 2015

To be honest, I didn't expect much when I chose this property for my last 2 nights' stay in Italy after a 10d round-trip of seeing different Italian cities (Florence was my first & last stop in Italy) & had a bit bitter experience at another hotel while I first arrived in Florence. I felt so lucky that I chose... More 

Was this review helpful? Yes
Luana M, Assistant General Manager at Helvetia & Bristol Hotel, responded to this review

Dear yySing, Thank you for choosing to stay with us at the Helvetia & Bristol and for taking the time to post your feedback on TripAdvisor. Words fail us iin attempting to thank you for your beautiful comments on the front desk staff. Please be assured that your courteous words of appreciation will be conveyed on to them. We are... More 

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Staying in Duomo

Neighborhood Profile
Duomo
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.
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