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All 460 Florence hotels

Helvetia & Bristol Hotel

5.0 of 5 Hotel   |   Via Dei Pescioni 2, 50123 Florence, Italy
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Ranked #75 of 460 Hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
heatherad929 Morristown, New Jersey
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307 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Morristown, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I are recently back from a 5 night stay at the H&B. We thoroughly enjoyed our stay. From the moment we checked in, we felt at home. The location is fabulous and while it is centrally located, it is also quiet - the entrance is nicely tucked away on a side street. We enjoyed sitting outside in... More

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Florence, South Carolina
Top Contributor
303 reviews 303 reviews
67 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed 1 week ago

H&B is superbly located for everything in Florence: dining, shopping, museums, cathedrals, the Arno river, and on and on. We walked to absolutely everything except for the train station on our departure (only because of luggage.) The staff were friendly upon check-in and very accommodating. We were treated very well and even got a tour of our suite. (We were... More

Was this review helpful? Yes 2
Switzerland
Top Contributor
123 reviews 123 reviews
37 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel is about location only , how it can have five stars is a mystery to me . The rooms are tired snd the bathrooms more so ! Thankfully I was only staying one night , best part was the breakfast located on the quiet street oposit Cartier . Could be a wonderful property but needs closeing down completly... More

Was this review helpful? Yes 3
Top Contributor
71 reviews 71 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is spectacular. They are located in wonderful up-scale shopping area that is just a few blocks off of a touristy shopping area Piazza Della Repubblica (restaurants, carts of leather goods, scarfs...) and about a quarter mile from the Ponte Vecchio bridge. The hotel itself includes so many personal touches (biscotti in the room at check in). The antiques... More

Was this review helpful? Yes 2
Sydney
Contributor
19 reviews 19 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Yes the Helvetia Bristol is in a good location, and yes it has an outward appealing façade. The quieter than most street and al fresco dining seemed to be in line with what we had researched & (we thought) promised a relaxing a short stay in Florence. How wrong we were. The chap that checked us in was frosty. The... More

Was this review helpful? Yes 1
Princeton, New Jersey
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel staff has been extremely helpful prior to our arrival. The hotel is beautiful, filled with antiques it is like staying in an incredible villa. Down sofas , tapestries, fabric coveted walls, marble baths... The real deal. Elegant in every way.

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Without being on a main square or thoroughfare, this hotel is at the heart of things in Florence, minutes away from the main sights. It's not as slick as the big chains, but it had more character and we found it charming and friendly. The lunch at EUR20 was a real bargain for the quality and it was lovely to... More

Was this review helpful? Yes 1
STEPHENS CITY
Contributor
15 reviews 15 reviews
4 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed August 5, 2014

Walking distance to all of Florence, whether you are sight-seeing, shopping, or wanting a good restaurant. The room and bathroom were lovely. The waitstaff during breakfast were friendly. Enjoyed sitting in the lobby to have a nightcap at the end of a busy day.

Was this review helpful? Yes 2
Luana M, Group Operations Director at Helvetia & Bristol Hotel, responded to this review

Dear Marla Many thanks for taking the time to review the Helvetia and Bristol following your recent stay. We are delighted you enjoyed our historic property and rooms. The hotel team pride themselves on excellent customer service as standard and I’m glad we ensured your satisfaction during your stay including a drink at the end of the day. Once again... More

New York
Contributor
17 reviews 17 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 2, 2014

We stayed at this hotel during the second leg of our Italy vacation. Before arriving, I exchanged email with the hotel's Head Concierge, Alessandro Marchese. Frankly, I have never met a nicer concierge. He is exceptional at his job and is truly a nice man. He really should be giviing lectures on how to make hotel guests happy and content.... More

Was this review helpful? Yes 1
Luana M, Group Operations Director at Helvetia & Bristol Hotel, responded to this review

Dear Kloreece Many thanks for taking the time to review the Helvetia and Bristol following your recent stay. We are delighted you enjoyed our historic property. The hotel team pride themselves on excellent customer service as standard and I’m glad we ensured your satisfaction during your stay. Alessandro is one of our top Concierges and your kind words about him... More

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 22, 2014

This was such a beautiful hotel to walk into. You could feel and see the history straight away. Although the staff were a little cold it did not seem to matter. The room was beautifully decorated, my only concern was that the bed was so so small. Such as a convenient location. I would definitely stay there again.

Was this review helpful? Yes 2
Luana M, Group Operations Director at Helvetia & Bristol Hotel, responded to this review

Dear Guest Many thanks for taking the time to review the Helvetia and Bristol following your recent stay. We are delighted you enjoyed the ambiance and history of the property. All negative comments and feedback will be taken into consideration, on this occasion your note about the staff welcome and bed size. Thank you again for your comments and we... More

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Additional Information about Helvetia & Bristol Hotel

Address: Via Dei Pescioni 2, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Helvetia & Bristol Hotel 5*
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Also Known As:
Helvetia And Bristol Hotel
Helvetia Bristol Hotel
Helvetia Bristol Florence

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