We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Vicolo del Canneto 2, 50125 Florence, Italy
Hotel amenities
Save Saved
You added Promenade to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Ranked #334 of 498 Florence B&B and Inns
A recent review
3 of 5 stars reviewed 1 week ago
Rouzbeh Berlin, Germany
Write a Review

64 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Berlin, Germany
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago

The people in Promenade are so friendly. The location is excellent. It is near river, so many restaurant and tourist attractions, Pizzeria, and Gelateria. The hotel is so clean. Just one thing, we booked a double room with refrigerator, mini bar and hair dryer in website, but when we asked the lady who was in charge, she answered some funny... More

Was this review helpful? Yes
Sunshine Coast
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 16, 2013

Location near the Ponte Vecchio and nearby attractions is the Promenade's main selling point. The bedroom is adequate while the ensuite could be best described as "cozy". The comfort of the bed is an individual's choice, but it was ok for us. The room facing the street directly over the entry (3 floors down) was a bit noisy, mainly from... More

Was this review helpful? Yes
Sydney, New South Wales, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2013

We arrived in Florence with no plan or itinerary and thanks to this hotel and it’s outwardly friendly owner, we left having had one of the most fulfilling experiences of our entire trip. If the ideal location isn’t enough, this quaint hotel makes you feel like you’re staying at Nonna’s house; with a homely vibe and an owner who treats... More

Was this review helpful? Yes 2
Cape Town
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2013

A friend and I recently stayed here and found the accommodation great. The room was clean, with comfortable beds and enough cupboard space for all our clothes. Although the shower needs a step up and down, which we found difficult there was always hot water. The greatest asset of this hotel is the LOCATION!!! right near the Ponte Vecchio and... More

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 18, 2013

We are traveling at Florence for a small vaction . I was with my girlfriend . We are staying at Promenade , perfect location for enjoy the city . They are located in the midle of historical center , in front of Uffizi Gallery .Nice staff and the rooms are very clean and very confortable . Our room has a... More

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 28, 2013

We stayed at the Promenade hotel in Florence for 3 days in July 2013 and had the best time. The room was extremely clean with a comfortable bed and a great bathroom. Best of all, it has the best location right next to Ponte Vecchio. The hotel owner was very personable and took the time out of her day to... More

Was this review helpful? Yes 3
Florence, Italy
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2013

Wonderfull location, wonderfull host so wonderfull vacation in Firenze! If you want to feel Firenze you have to stay in Promenade hotel and you'll be happy. My dears go and enjoy. You shall meet Rhyanna and you will understand what is the meaniing of perfect host! Florian Stefanescu

Was this review helpful? Yes 2
Orlando, Florida
Top Contributor
95 reviews 95 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 23, 2013

Check in was scheduled from 2-4pm. We arrived during this time and were not able to access our rooms. Ryianna insisted they were there, but we rang door bell, knocked loudly in the door and called on cell phones. Nothing, what was going on? There were only 6 rooms in this small hotel which was fine, but we had no... More

Was this review helpful? Yes
Orlando, Florida
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 14, 2013

Good news: location and it is clean. Bad news 1) They nickle and dime you for everything. For example extra charge for air conditioning, a towel, toilet paper etc. 2) Promised discounts at parking lot and restaurants are not forthcoming. 3) I called long before our visit to change a 4 day reservation to three days and was told it... More

Was this review helpful? Yes
PROMENADE_FIRENZE, Owner at Promenade, responded to this review

Dear Guest, Our Staff has the pleasure to inform and answer you and the potential readers about the good news as well as the bad news regarding your staying at Promenade. First of all, of course we agree with you that we have a great location and the rooms are very beautiful and clean. In what concerns the bad news,... More

Bratislava, Slovakia
1 review
5 of 5 stars Reviewed June 8, 2013

Me and my two fellow colleagues from Slovakia stayed at this hotel for two nights on a bussines trip and I must say we were really satisfied. The couple running this charming place - Renato and Ryanna were most helpful and arranged a lot of things for us, such as diverse phone calls in Italian, transportation, etc... The hotel is... More

Was this review helpful? Yes

Been to Promenade? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Promenade

Address: Vicolo del Canneto 2, 50125 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #334 of 498 B&Bs / Inns in Florence
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Venere, Priceline, Hotels.com, HostelWorld, Travelocity and HostelBookers so you can book your Promenade reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Promenade, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.