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Hotel L'Orologio

4.0 of 5 Piazza Santa Maria Novella 24, 50123 Florence, Italy
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#18 of 461 Hotels in Florence
750 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Hotel L'Orologio
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Hotel L'Orologio
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750 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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upstate NY
Top Contributor
138 reviews 138 reviews
28 hotel reviews
223 helpful votes 223 helpful votes
4 of 5 stars Reviewed today NEW

Hotel L'Orologio is a very nice hotel. Staff is very helpful and friendly. Room size is generous for Europe as is the bathroom. Location is walking distance to most major attractions. Breakfast is decent with a nice view.

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Raleigh, North Carolina
Top Contributor
59 reviews 59 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Contemporary and well maintained. Excellent location near Santa Maria church and train station. Piazza has been upgraded and is attractive. Rooms are first rate. Breakfast room has good view of Piazza. Outstanding American Breakfast included with no extra. Good in room wi-fi. Ours dipped at night and staff immediately attended to it. Front desk is fast and attentive. Paolo may... More

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California
Top Contributor
123 reviews 123 reviews
27 hotel reviews
340 helpful votes 340 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our second stay at the L’Orologio. The choice was obvious for us. The location is not to be beat. If you’re arriving by train, exit, cross the street, turn into the Piazza Santa Maria Novella. The location is within walking distance to all the major attractions, and most day trips organized by tour companies depart from the train... More

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Tewkesbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It was so good to stay at this hotel. Everything about it was geared to the guest. Staff were friendly, but unobtrusive, from reception to the chambermaids and they did all they could to make our stay memorable. The room was spotless. Comfortable bed. delightful bathroom. Room tastefully decorated. It even had tea and coffee making facilities ! The breakfast... More

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St. Louis, MO
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was perfect! Great location, very helpful staff, lovely breakfast, gorgeous room (we had a loft which was perfect for our daughter)! We stayed 12 nights in Italy and this was our favorite hotel! Stay HERE!!!

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New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 5 nights during a business/vacation trip to Florence. Very pleasantly surprised by this little gem. Very reasonably prized, very good value for your money, excellent concierge service, very friendly staff. Especially Lorenzo went out of his way to follow up on reservations, flight connections, tours..The hotel is very conveniently located. We can highly recommend this hotel

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orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review

Dear Guest, On behalf of the whole team, I would like to thank you for sharing your experience at L'Orologio on Trip Advisor. Your nice and kind words make us very proud and inspire us to always improve our services and quality. It is such an enormous pleasure to see our guests enjoying their time here and a pleasure to... More

Toronto
1 review
5 of 5 stars Reviewed 1 week ago

I can't say enough about the wonderful staff at this gem of a hotel. My flight from Montreal to Rome was cancelled and I needed to be in Florence to start my week long tour the following morning. I emailed the hotel and they arranged for a car to pick me up at the Rome airport and drive me to... More

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orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review

Dear Guest, Thank you so much for sharing this review about your recent stay at the Hotel We are so happy that you loved our service standars and the accommodation and we all sincerely hope to have you as our guest again here in Florence. Pierluigi Sassano Resident Manager More

Florence, Italy
1 review
2 of 5 stars Reviewed 1 week ago

We were so disappointed to arrive at the hotel after reading the favorable reviews on trip advisor. First, the hotel is hard to reach. Lots of construction in the square obscured the hotel and the signage is limited. The room we received was super small, with one window facing a wall. It was very dark. The Air conditioning was not... More

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orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review

Dear Guest, we thank you for the time dedicated to review our Hotel. We are sorry your experience was not so great at L'Orologio. Our aim is always to give the best service and product to our guest and we are sorry this time we did not leave you a good memory about some aspects of our hotel. We kindly... More

Thomaston, Connecticut
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about this hotel was superb. Location, location, location right off the main square and a short walk to everywhere. The hotel itself and our room was very clean with a comfy bed and large bathroom. I enjoyed the breakfast buffet and lounge. The wait staff was very courteous and helpful with restaurant reservations.

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orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review

Dear Guest, Thank you for your kind comments concerning the Hotel and our teams during your first time in Florence. We are all delighted to learn that you had a great stay with us and look forward to the pleasure of welcoming you back to L'Orologio for your next stay in Florence. Sincerely, Pierluigi Sassano Resident Manager More

Powell, Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great location in Florence, in a beautiful hotel. The room was large, with a nice bathroom. Large breakfast buffet with many choices. Staff is friendly. The hotel sits on the corner of the square, with several nice restaurants. Definitely check out J & K, sit outside and be sure to chat with the manager, Martin.

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orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review

Dear Guest, Thank you for sharing your kind words. We are delighted if we managed to leave you with some good memories on your stay. We all really look forward to having you back with us when you plan your next trip to Florence. Warm Regards, Pierluigi Sassano Resident Manager More

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Additional Information about Hotel L'Orologio

Address: Piazza Santa Maria Novella 24, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel L'Orologio 4*
Number of rooms: 49
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