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Hotel Serena

2.0 of 5
Via Fiume, 20, 50100 Florence, Italy
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Hotel Serena
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Hotel Serena
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48 reviews from our community

Traveler rating
    10
    19
    11
    3
    5
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11
17
6
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (14)
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    (9)
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Santiago, Chile
Contributor
16 reviews 16 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Me and my wife stayed at this hotel between Saturday, April 19th 2014 and Sunday, April 20th 2014. The hotel rooms have a very classical architecture and the hotel is located a few blocks from downtown. Also, the hotel is near to Santa Maria Novella Train Station. We recommend this hotel. PS. In the hotel there was a funny smell,... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed March 12, 2015

We stayed at this hotel for 2 nights (from Saturday, April 19th 2014) and in first place, Florenze is really amazing!! The hotel rooms are big and charming. The hotel is near to Santa Maria Novella Train Station and near to downtown. We recommend this hotel. PS. When we stayed at the hotel, there was a funny smell, maybe because... More 

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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 27, 2014

The hotel is a stone throw away from the train station - located right behind Burger King. The room that we stayed in was good sized and it was clean and well maintained. The elderly couple that manages the place don't really speak English but they are able to comprehend and make out what you're saying so no worries. The... More 

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Shanghai
Top Contributor
64 reviews 64 reviews
59 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed November 21, 2014

The best thing about Serena is that it is only 100m from the train station, but it is on a parallel street, which will spare you the hustle and bustle of the people in front of the station. Other than that, there's not much to say. The rooms are spacious. Noise is a problem from outside, and inside from the... More 

Was this review helpful? Yes 1
Gold Coast, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 26, 2014

Great hotel, perfectly located just 5 minutes from the train station. Clean and comfortable rooms and amazing breakfast! The lack of English wasn't a problem. The owner understood perfectly what we were talking about and made sure we understood him. I would definitely stay there next time I visit Florence.

Was this review helpful? Yes 1
Tel Aviv, Tel Aviv, Israel
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 22, 2014

the hotel is located less than 5 minutes from the train station.Although located in a very busy areaa the hotel is on a quiet side street.my room faced a courtyard. the hotel is in an unimposing building housing other hotels and offices. the hotel is family run, and you are made to feel very at home. Guiovani the owner seems... More 

Was this review helpful? Yes 1
La Serena, Chile
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 20, 2014

The hotel is a bit old, but with wide rooms and comfortable private bathroom. The owner, a typical Italian does not understand too much English, but he manage to help if needed. Very good breakfast, nearby the train station, perfect for a few days in Florence.

Was this review helpful? Yes 1
las Vegas
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 11, 2013

We stayed at the Hotel Serena for three nights in June. With 2 kids in tow, we were looking for a hotel close to the train station to made travel and hauling luggage easier. The walk to the hotel from the train station is at most 5 minutes and very easy to find. We were greeted by the family that... More 

Was this review helpful? Yes 2
Giovanni B, Proprietario at Hotel Serena, responded to this review

We are realy happy to know your stay here was so good. We always try to help our guests as well as we can, by offering you all conforts, included a friendly wellcome. We'll be waiting for you your next time in Florence. More 

Quezon City, Philippines
Contributor
12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 27, 2013

We enjoyed our stay in this small hotel because of the owners who were so kind and accommodating. We even manage to share some jokes even if we did not really speak the same language. They make you feel at home and they really enjoy what they do. lt was not the best hotel in terms of amenities but it... More 

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Giovanni B, Proprietario at Hotel Serena, responded to this review

We realy appreciate your words. We always take care of giving you rooms perfectly cleaned and a friendly wellcome. It 's very important for us you could make your self at home in our hotel. It'll be a pleasure for us to have you here your next time in Florence. More 

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 13, 2013 via mobile

Great location because it's near stazione de santa maria novella. The Italian family gives you space but the small smiles, the 'Buona seras' and 'Buon giornos', and even having the family dog running around you makes you feel that you are part of their home. Enjoy a nice breakfast of rolls, jams and pastries.

Was this review helpful? Yes 3
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