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Golden Tower Hotel & Spa

#14 of 463 Hotels in Florence
Certificate of Excellence
Hotel website
Piazza Strozzi 11r, 50123 Florence, Italy
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Best prices for: 1 room 1 guest
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Golden Tower Hotel & Spa
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791 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We were beyond pleased with this hotel. Not only was its location superb, but also the rooms were large (for a European hotel) and were well/comfortably appointed. The staff was very friendly and the hotel was very clean. I was sad when our stay at the Golden Tower was over. I would recommend that anyone going to Florence stay at... More 

Was this review helpful? Yes
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Dexter B, Thank you so much for your excellent review and are very pleased to be your favorite hotel in Italy. Hope to welcome back soon and in the meantime we wish you all the best, antonio pellegrino - general manager More 

Sittingbourne, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A wonderful stay at this hotel. The staff were friendly and informative. Nothing was too much trouble. Rooms were clean and very well maintained. Spa was intimate and very clean. Faviola in the bar/restaurant and Francesca at reception were stand out but really all the staff were amazing. Location is right at the centre of the city so accessible for... More 

Was this review helpful? Yes 1
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Jill M, Many many thanks for your excellent review and above all Fabiola and Francesca will appreciate as it gives them a great satisfaction. All of us love this job and do it with great passion...it couldn't be different. Hope to welcome back soon and in the meantime we wish you all the best, antonio pellegrino - general manager More 

London, United Kingdom
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we stepped in the door this was a great stay. the staff were welcoming and helpful. The hotel is beautifully decorated and spotlessly clean throughout. They have a daily 'happy hour' with 1 glass of prosecco and some great local home cooked nibbles. The breakfast was simple but fresh food, local sausages, fruit and bread. The hotel... More 

Was this review helpful? Yes
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Wendy K, Thank you so much for your positive review and we are more than happy we met your expectations. We look forward to welcoming back very soon and in the meantime we remain with our best regards, antonio pellegrino - general manager More 

Bell Canyon, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had an amazing 4 night stay at the Golden Tower Hotel and Spa in Florence. Friendly front desk staff who gave us great restaurant recommendations. Beautiful, luxurious, and quiet rooms, delicious breakfast. The location is amazing, among all of the high end shops and boutiques. Highly recommend!

Was this review helpful? Yes 1
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear mreddy2015, thank you very much for your positive review and very proud to be up your expectations. Looking forward to welcoming you back, we remain with our best regards, antonio pellegrino general manager More 

Cincinnati, Ohio
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited Italy for 2 weeks for our honeymoon and finished out in Florence. This hotel made the end of our trip so amazing. We stayed in a Deluxe Tower room and is was absolutely beautiful- very unique and comfortable. It felt like we were in a room at the Strozzi palace :). We walked into the room with a... More 

Was this review helpful? Yes 2
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear CoupleACapurros, we thank you so much for your wonderful review and are very proud to have been your best stay in Italy during your honeymoon and you slept in a medieval room, inside the Tower which is said it was used by the Strozzi Family before build the Strozzi Palace. Hope to welcome back next year to celebrate the... More 

Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've visited Florence four times and wish I found this hotel sooner - I'll definitely stay here the next time. It's tucked away on a quiet side street, but right near the heart of the city, so a great location. The room was very clean and roomy and the staff was very pleasant and helpful.

Was this review helpful? Yes 2
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Becky S, thank you very much for your positive review and are very glad your stay at Golden Tower was wonderful. Looking forward to welcoming back, we wish you all the best, antonio pellegrino general manager More 

Galveston
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The Golden Tower Hotel was incredible. Not a 5 Star as noted, but the service and staff certainly were beyond 5 Star. Sparkling Clean in every nook and cranny, the room always impeccably serviced, the evening Happy Hour a great retreat from a busy day of shopping and sightseeing. We had dinner two nights in the hotel restaurant and were... More 

Was this review helpful? Yes
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Jean121361, thank you very much for your positive review. I wish to read reviews like your every morning before beginning to work. We are more thank happy we have met your expectations and beyond of all the staff Thank you, in particular from the restaurant dept. which is not much used from our Guests as we are surrounded by... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff were great, very welcoming and helpful. The facilities were always immaculate, and the spa was great. Our junior suite was delightful, with a separate sitting room and plenty of space. The hotel was really convenient for sightseeing and restaurants.

Was this review helpful? Yes
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Hilary B, thank you so much for your positive review. We are very happy we have been up to your expectations. Looking forward to welcoming back in the near future, we remain with our best regards, antonio pellegrino general manager More 

Los Angeles, CA
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 1, 2015

My husband, son and I stayed at this property for four nights. While the hotel is rated a 5 star hotel, I would have to respectfully categorize it as being more along the lines of a 4 star hotel (by U.S. standards). The service however, is where they are 5 star! I can't say enough wonderful things about the staff... More 

Was this review helpful? Yes
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear ACLosAngeles, Thank you very much for your positive review. As for the rating, 4 rather than 5 star, to be honest with you I would like to understand more, as while reading the review we have been 5, it is not clear the criteria for comparison. As for the wi.fi connection, we discovered there were a problem in an... More 

San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 1, 2015

the hotel rooms are mostly done in neutrals, beige on beige, there are scent diffusers in the hallways, and bathrooms are well appointed with a 110 and 220 V plug. There are speakers in the bathroom which connect to the TV.

Was this review helpful? Yes 1
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear hmn2011, thank you for your positive review and for your good service description. Looking forward to welcoming back, we remain with our best regards, antonio pellegrino general manager More 

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