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All 460 Florence hotels

Golden Tower Hotel & Spa

5.0 of 5 Hotel   |   Piazza Strozzi 11r, 50123 Florence, Italy
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Ranked #14 of 460 hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
PlummyDorking Dorking
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653 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
Dorking
Top Contributor
115 reviews 115 reviews
68 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

A five star hotel that lived up to it's rating. Spotless, very comfortable rooms and public areas, friendly service, and a great breakfast. The free hors d'oeuvres and glass of prosecco served to residents in the early evening proved a very nice touch as well. Staff were accommodating and patient with our stumbling Italian - which proved redundant as they... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spend 5 wonderful days at the Golden Tower. All the staff especially Marco and Andrea were fantastic, so was the Breakfast and the girls who served it. We are looking forward to see you in May 2015.

Was this review helpful? Yes 1
Warrington, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a fab week at the Golden Tower Spa in Florence. People couldnt be nicer and more helpful. I also gad use of the spa and 4 treatments which were amazing. Very friendly and food was good too. I really would recommend tge hotel and a 5 min walk to the main piazza. Will be going back!

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My fiancée and I stayed in this hotel for 8 nights. The staff were extremely courteous, sweet, and very helpful!! The location was perfect and our room was beautiful with a nice marble bathroom. The bed was unbelievable, we slept great!! The staff were all extremely nice and helpful. Elena at the front desk helped me with a problem with... More

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Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I always knew that Italian hotels give themselves Stars, to This hotel left us absolutely speechless. I ready the reviews on TA and we booked two days in that hotel via a partner site, they took a full payment with no possibility of refund. We arrived at this place and straight away i smelled a rat. The breakfast area looked... More

Was this review helpful? Yes 1
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Sofya D, Thank you for your review. Where to start....for us too. You booked on internet (not with us) the day prior your arrival date one classic room for 2 nights. We change the room but probably you decided already to leave one day before and you asked for refund. Now, your review is the result for the fact... More

London
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel in May 2014 Ideal location, we got an upgrade on check in which was a first for us. Room was lovely, very spacious over two floors, not that we spent much time in it - really just for sleeping and getting ready. Breakfast was good in the morning. Staff very helpful and always available with suggestions.

Was this review helpful? Yes 1
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Betty2011, we thank you veri much for posting a positive review and are more than happy you enjoyed your stay at Golden Tower Hotel. Hope to welcome back very soon and in the meantime we wish you all the best, antonio pellegrino - general manager More

Fairfield, Connecticut, United States
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wonderful hotel in a terrific, central location. Terrific staff, friendly and helpful. It remains our top choice hotel in Florence. I would highly recommend this hotel for individuals, couples and families.

Was this review helpful? Yes 1
antpell, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Joe V, many many thanks for your "terrific" review. We are more than happy to read you had wonderful experience in our hotel. All of us thank you and wait for your next visit. All our best regards, antonio pellegrino - general manager More

San Francisco, CA
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

For all you American tourist that's thinking of staying here and you're used to the "American" definition of "5 star luxury" -- St Regis / Four Seasons / Mandarin Oriental / Andaz quality of hotel luxury, STAY AWAY FROM HERE!!! 1. wifi is nonexistent! Yes, think dial up quality! 2. Staff: snotty as hell. For a moment I thought I... More

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AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Shiloh_Green, if I were one of the 629 guests (98%) who have written thier "positive" reviews, I would feel offended! Are you sure that everyone has had a blunder ?? It wouldn' t have been better write a constructive review rather than offend everybody who work here?? It wouldn't have been better ask for the manager on duty instead... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My husband and I stayed at The Golden Tower and Spa for 3 nights. We chose the hotel based on Tripadvisor reviews. They could not have been more accurate. The excellence in care began when I called to discuss the accommodation options. The front desk staff were friendly, helpful, patient and fluent in English. Our room was very large with... More

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Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear mifuneket, all of us and in particular the people you named thank you very much for your positive and detailed review. We try to be perfect, sometimes we succeed. Even us, we cannot wait to welcome back and in the meantime we wish you all the best, antonio pellegrino - general manager More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 7, 2014

Loved this place, the city, the location, and this hotel. A 10 or less minute walk from the train station is a plus. Everything about the hotel is great. Walked all over the place around this hotel like plaza de LA signora and duomo. Lots of restaurants close by as well as great shopping. Hotel staff very courteous and helpful.... More

Was this review helpful? Yes
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Ali Z, many thanks for posting a positive review on Trip and are really happy you spent wonderful time with us. Hope to welcome back very soon, in the meantime we remain with our best regards, antonio pellegrino - general manager More

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Additional Information about Golden Tower Hotel & Spa

Address: Piazza Strozzi 11r, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Golden Tower Hotel & Spa 5*
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Also Known As:
Golden Hotel Florence

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Amenities

Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#4 Spa Hotel in Florence #11 Luxury Hotel in Florence #12 Romantic Hotel in Florence #32 Family Hotel in Florence #43 Business Hotel in Florence
Hotel Class
Official Description (provided by the hotel)
The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more   less 
Number of rooms
40

Questions & Answers

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2 questions
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San Diego, California
1 month ago
San Diego, California
1 month ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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