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Golden Tower Hotel & Spa

5.0 of 5 Piazza Strozzi 11r, 50123 Florence, Italy
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Golden Tower Hotel & Spa
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Golden Tower Hotel & Spa
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694 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Just arrived at the Golden Tower hotel. Was informed by the less than courteous staff that our booking for a room with a double bed was not available. Not a great staff to the city break but more to follow soon.

Was this review helpful? Yes 1
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear CBowden, thank you for your very concise review even if we did not understand if the doube bed was the only "problem" or your 2 nights stay went on good. We only have 27 rooms and we were fully booked when you ckecked-in. As sometimes happens, we change the room the day after. Bu you did not asked for!... More

Satellite Beach, Florida
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I am fascinated ! I spent 3 days at this great Hotel , not only they have the most amazing and unique rooms, location is only few steps away from all the places of interest , but their staff is the the real Golden in the name. keeping the sophisticated theme , they are all impeccably dress in suits ,... More

Was this review helpful? Yes 1
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear CessyMeac, All the Staff and I thank you very much for your very kind and positive review. All of us try to do the best possible in order to render the stay at Golden Tower Hotel unforgettable and sometime we succeed. Thnaks again and hope to welcome back very soon, all our best regards, antonio pellegrino - general manager More

Salisbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We visited Florence for my Wife's birthday. Only a 10minute walk from the Santa Maria Novella station to this excellent hotel. From the moment we walked in the door to the moment we left it was up there with the best hotels we've ever stayed in. Friendly staff, efficient service, spotlessly clean, decor that fitted the city with a relaxing... More

Was this review helpful? Yes
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Bill R, many many thanks for your "lovely" review. Francesca and us are more than happy you spent wonderful time with us and really hope to welcome back very soon. In the meantime we wish you all the best, antonio pellegrino - general manager More

Northern Virginia
Top Contributor
122 reviews 122 reviews
44 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed 1 week ago

First the good. This hotel is nicely decorated in a quiet plaza location perfectly located for exploring Florence. The reception staff are very friendly and helpful, although I was reminded that check in time was 3pm when I arrived around 1:30 and had to wait for a room. The room was very large by European standards. The bedding was excellent... More

Was this review helpful? Yes 2
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear johnsmith47, thank you very for your review even if something went wrong with your reservation in particular with credit card authorization. I understand your point of view even if it is the world of credit cards is more complicated. In other words, this is a case of 'glass half empty or glass half full'. We try to prevent from... More

Dammam, Saudi Arabia
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I like The Golden Tower Hotel & spa and really we spent a wonderful time there. Actually the ladies in reception were kind and helpful especially Franshiska and Eliza. we reserve deluxe room and they upgrade us to Junior suite it was fantastic and luxury, the size of it was perfect and too big. Breakfast was good and they have... More

Was this review helpful? Yes 1
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear shaden, we thank you very much for your positive review, above all Francesca & Elisa. The Staff appreciate when they are nominated. Very glad you spent wonderful time with us and really hope to welcome back very soon, all our best regards, antonio pellegrino - general manager More

Senior Contributor
21 reviews 21 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It was night time and raining and we were driving a rental card in a city we had never visited.Through some Expedia foul up, our original hotel was not informed of a change. Fortunately, we found a room at Golden Tower and couldn't have been happier. The facilities are excellent. Refreshing dry and moist saunas downstairs. Francesca and Angela at... More

Was this review helpful? Yes 1
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Scott S, we thank you very much (expecially Angela & Francesca) for your positive review and very glad everything was ok with your stay! We really hope to welcome back very soon and in the meantime we remain with our best regards, antonio pellegrino - general manager More

Delaware
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We spent four nights in florence and absolutely loved our hotel. The staff was very attentive to our many questions. Breakfast in the morning was delicious- offered the traditional Italian breakfast along with bacon eggs and sausage and well as prosecco and many juices. Beautiful spa in the basement with a jacuzzi, steam room, sauna- used the facilities daily- just... More

Was this review helpful? Yes 1
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Dewlu, thank you very much for your positive review. We are very glad you enjoyed our spa and our breakfast which consist of very high quality products,l even if showed on a small buffet. Hope to welcome back in the near future, we remain with our best regards, antonio pellegrino - general manager More

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 weeks ago

In my first review of this hotel back in 2011 I said that it was a great hotel but the service let it down. I feel that I have a duty to correct that now. We have been back to this hotel twice since that first review, the last time in August this year and the service was just superb.... More

Was this review helpful? Yes 1
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear dirvine26, First of all thank you for coming back, seocndly thank you for posting a positive review. This is another interesting aspect, that is you came back and you changed opinion about us and we are of course more than happy you found everything in order with your stay. Thanks for giving us another chance. In italy we use... More

Ketchum, Idaho
1 review
5 of 5 stars Reviewed October 23, 2014

Golden Tower is a small hotel with 25 well appointed rooms and great bathrooms. Clean and charming with all the modern conveniences, including a small refrigerator. They serve a fabulous buffet breakfast downstairs. Easy walking to everything. Fairly quiet location. Wonderful staff and service who were always welcoming. You won't be disappointed.

Was this review helpful? Yes
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear TKer1015, many many thanks for your positive review and we are very glad you spent wonderful time with us. looking forward to welcoming back in the near future, we remain with our best regards, antonio pellegrino - general manager More

Surrey
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 23, 2014

I spent hours researching hotels in Florence before settling on this one, and I wasn't disappointed with my choice! We had a deluxe room and I honestly couldn't fault anything in the hotel. Aside from its superb location, the room was comfortable and clean, breakfast was great - much better than I've had in other hotels in Europe, and the... More

Was this review helpful? Yes 2
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Travelbea, we thank you very much for your positive review. It is very interesting to know how guests choice an hotel and how the contrbute which all of you give in writing review is essential. Thanks a lot for choosing us for your stay in Florence and hope you will return soon. Best Regards, antonio pellegrino - general manager More

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Additional Information about Golden Tower Hotel & Spa

Address: Piazza Strozzi 11r, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Golden Tower Hotel & Spa 5*
Number of rooms: 40
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Also Known As:
Golden Hotel Florence

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