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Golden Tower Hotel & Spa

5.0 of 5 Piazza Strozzi 11r, 50123 Florence, Italy
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#14 of 461 hotels in Florence
645 Reviews 4.5 of 5 stars
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Golden Tower Hotel & Spa
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645 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
London
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel in May 2014 Ideal location, we got an upgrade on check in which was a first for us. Room was lovely, very spacious over two floors, not that we spent much time in it - really just for sleeping and getting ready. Breakfast was good in the morning. Staff very helpful and always available with suggestions.

Was this review helpful? Yes 1
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Betty2011, we thank you veri much for posting a positive review and are more than happy you enjoyed your stay at Golden Tower Hotel. Hope to welcome back very soon and in the meantime we wish you all the best, antonio pellegrino - general manager More

Fairfield, Connecticut, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Wonderful hotel in a terrific, central location. Terrific staff, friendly and helpful. It remains our top choice hotel in Florence. I would highly recommend this hotel for individuals, couples and families.

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antpell, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Joe V, many many thanks for your "terrific" review. We are more than happy to read you had wonderful experience in our hotel. All of us thank you and wait for your next visit. All our best regards, antonio pellegrino - general manager More

San Francisco, CA
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

For all you American tourist that's thinking of staying here and you're used to the "American" definition of "5 star luxury" -- St Regis / Four Seasons / Mandarin Oriental / Andaz quality of hotel luxury, STAY AWAY FROM HERE!!! 1. wifi is nonexistent! Yes, think dial up quality! 2. Staff: snotty as hell. For a moment I thought I... More

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AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Shiloh_Green, if I were one of the 629 guests (98%) who have written thier "positive" reviews, I would feel offended! Are you sure that everyone has had a blunder ?? It wouldn' t have been better write a constructive review rather than offend everybody who work here?? It wouldn't have been better ask for the manager on duty instead... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at The Golden Tower and Spa for 3 nights. We chose the hotel based on Tripadvisor reviews. They could not have been more accurate. The excellence in care began when I called to discuss the accommodation options. The front desk staff were friendly, helpful, patient and fluent in English. Our room was very large with... More

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Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear mifuneket, all of us and in particular the people you named thank you very much for your positive and detailed review. We try to be perfect, sometimes we succeed. Even us, we cannot wait to welcome back and in the meantime we wish you all the best, antonio pellegrino - general manager More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved this place, the city, the location, and this hotel. A 10 or less minute walk from the train station is a plus. Everything about the hotel is great. Walked all over the place around this hotel like plaza de LA signora and duomo. Lots of restaurants close by as well as great shopping. Hotel staff very courteous and helpful.... More

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Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Ali Z, many thanks for posting a positive review on Trip and are really happy you spent wonderful time with us. Hope to welcome back very soon, in the meantime we remain with our best regards, antonio pellegrino - general manager More

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a most wonderful stay in this beautiful hotel. Room was very nice and of good size. Toiletries were ample and of fine quality (from Etro). Love the balcony with lost of sunlight coming in. We even sunned our t-shirts there ! Location was excellent. We were able to walk to all the places of interest. Service was very... More

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Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear MagicBerry, thak you very much for your positive review. We feel indeed honoured to have been the Hotel where you spent the most wonderful stay. Thank you. Hope to welcome back very soon, thanks again and best regards, antonio pellegrino More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Although we were only staying at the hotel for one night we really enjoyed our stay! The receptionists were wonderful and very helpful. Our room was really spacious and the bathroom was quite nice! The only complaint is that our window didn't let in very much light. Also, the breakfast offered was mediocre. Other than that, I would recommend this... More

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Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear lsahney, many thanks for your positive review and are glad you enjoyed your stay. We are located in the medieval part of the town and probably you will be assigned a room inside the tower dated back XII century where the windows are not like our modern ones. While, as for the breakfast, we have only high quality products... More

Dubai
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Beautiful boutique hotel, very close to main shopping streets and sightseeing attractions..spacious rooms ,with big bathrooms too,polite staff... , prompt service, Very good experience!! Will definitely stay again...

Was this review helpful? Yes 1
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Usharangnani, we thank you very much for your positive review and really look forward to welcoming back soon. All our best regards, antonio pellegrino - general manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014 via mobile

We spent five nights with this hotel after coming here on a spur-of-the-moment decision. We had originally reserved an apartment in Florence which did not work out at all. This hotel completely changed our holiday for the better. We had two rooms, one for our two children and one for my wife and myself. The rooms are as shown on... More

Was this review helpful? Yes
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Paul F, thank you veru much for your positive review. We are very glad you spent wonderful time with us above all after a terrible experience, but let me tell you that we also glad you will have a good memories about Florence as well. Looking forward to welcoming back, we remain with our warm regards, antonio pellegrino -... More

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed July 24, 2014

My wife and I stayed here a couple of weeks ago. For disclaimer/reference point - this was our first trip to Italy and this hotel was our first stay. To start, Francesca nicely confirmed our appointment by email and, upon our arrival, noted that our room was ready early (it was about 1400 hrs, check-in is usually at 1500 hrs),... More

Was this review helpful? Yes
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Allen D, Firat of all thank you very much for your very positive review. Secondly, thanks for posting a very detailed review above all about the Spa services which is not much mentioned and the Spa manager, Mrs Jocelyne, will be very glad about this. We really look forward to welcoming back very soon and thanks again for your... More

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Additional Information about Golden Tower Hotel & Spa

Address: Piazza Strozzi 11r, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Golden Tower Hotel & Spa 5*
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Also Known As:
Golden Hotel Florence

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Amenities

Hotel Style
#11 Romantic Hotel in #11 Luxury Hotel in #13 Family Hotel in #14 Spa Hotel in #41 Business Hotel in
Hotel Class
Official Description (provided by the hotel)
The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more   less 
Number of rooms
40

Questions & Answers

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22 days ago
22 days ago

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Questions? Get answers from Golden Tower Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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