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Golden Tower Hotel & Spa

5.0 of 5 Piazza Strozzi 11r, 50123 Florence, Italy
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Golden Tower Hotel & Spa
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Golden Tower Hotel & Spa
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701 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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Ruthin, United Kingdom
Top Contributor
76 reviews 76 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a very nice hotel and in a great location. The room was lovely and immaculately clean. The staff are very helpful and the service was wonderful. Despite being in the heart of the city the room was very quiet.

Was this review helpful? Yes
Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Gracious and helpful staff; beautiful, elegant, immaculate, and quiet rooms; deluxe marble bath; fantastic location, in walking distance to shopping, sights, and restaurants; great breakfast. Could not ask for more.

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Rome, Italy
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A wonderful luxury hotel right in the center of Florence.The staff is very helpful,the rooms are amazing ,the pool is lovely.Everything is perfect,you will enjoy a lot staying there.A little oasis to visit Florence.

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

This was by far our favorite hotel of our entire trip. We loved it for so many reasons but the number one reason is the amazing staff. They were so helpful, professional, and kind. They made us feel at home. The hotel itself is luxurious. It was our honeymoon and they upgraded our room. We felt like a king and... More 

Was this review helpful? Yes
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Lanzal1, we thank you very much for yur wonderful review and are enthusiastic we have met your expectations. We look forward to welcoming you back and in the meantime we wish you all the best, antonio pellegrino - general manager More 

London
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Just arrived at the Golden Tower hotel. Was informed by the less than courteous staff that our booking for a room with a double bed was not available. Not a great staff to the city break but more to follow soon.

Was this review helpful? Yes 1
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear CBowden, thank you for your very concise review even if we did not understand if the doube bed was the only "problem" or your 2 nights stay went on good. We only have 27 rooms and we were fully booked when you ckecked-in. As sometimes happens, we change the room the day after. Bu you did not asked for!... More 

Satellite Beach, Florida
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am fascinated ! I spent 3 days at this great Hotel , not only they have the most amazing and unique rooms, location is only few steps away from all the places of interest , but their staff is the the real Golden in the name. keeping the sophisticated theme , they are all impeccably dress in suits ,... More 

Was this review helpful? Yes 1
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear CessyMeac, All the Staff and I thank you very much for your very kind and positive review. All of us try to do the best possible in order to render the stay at Golden Tower Hotel unforgettable and sometime we succeed. Thnaks again and hope to welcome back very soon, all our best regards, antonio pellegrino - general manager More 

Salisbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We visited Florence for my Wife's birthday. Only a 10minute walk from the Santa Maria Novella station to this excellent hotel. From the moment we walked in the door to the moment we left it was up there with the best hotels we've ever stayed in. Friendly staff, efficient service, spotlessly clean, decor that fitted the city with a relaxing... More 

Was this review helpful? Yes
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Bill R, many many thanks for your "lovely" review. Francesca and us are more than happy you spent wonderful time with us and really hope to welcome back very soon. In the meantime we wish you all the best, antonio pellegrino - general manager More 

Northern Virginia
Top Contributor
122 reviews 122 reviews
44 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First the good. This hotel is nicely decorated in a quiet plaza location perfectly located for exploring Florence. The reception staff are very friendly and helpful, although I was reminded that check in time was 3pm when I arrived around 1:30 and had to wait for a room. The room was very large by European standards. The bedding was excellent... More 

Was this review helpful? Yes 3
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear johnsmith47, thank you very for your review even if something went wrong with your reservation in particular with credit card authorization. I understand your point of view even if it is the world of credit cards is more complicated. In other words, this is a case of 'glass half empty or glass half full'. We try to prevent from... More 

Dammam, Saudi Arabia
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 7, 2014

I like The Golden Tower Hotel & spa and really we spent a wonderful time there. Actually the ladies in reception were kind and helpful especially Franshiska and Eliza. we reserve deluxe room and they upgrade us to Junior suite it was fantastic and luxury, the size of it was perfect and too big. Breakfast was good and they have... More 

Was this review helpful? Yes 1
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear shaden, we thank you very much for your positive review, above all Francesca & Elisa. The Staff appreciate when they are nominated. Very glad you spent wonderful time with us and really hope to welcome back very soon, all our best regards, antonio pellegrino - general manager More 

Senior Contributor
21 reviews 21 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2014

It was night time and raining and we were driving a rental card in a city we had never visited.Through some Expedia foul up, our original hotel was not informed of a change. Fortunately, we found a room at Golden Tower and couldn't have been happier. The facilities are excellent. Refreshing dry and moist saunas downstairs. Francesca and Angela at... More 

Was this review helpful? Yes 1
AntonioPellegrino, Direttore generale at Golden Tower Hotel & Spa, responded to this review

Dear Scott S, we thank you very much (expecially Angela & Francesca) for your positive review and very glad everything was ok with your stay! We really hope to welcome back very soon and in the meantime we remain with our best regards, antonio pellegrino - general manager More 

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Additional Information about Golden Tower Hotel & Spa

Address: Piazza Strozzi 11r, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Golden Tower Hotel & Spa 5*
Number of rooms: 40
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Also Known As:
Golden Hotel Florence
Hotel Style:
#4 Spa Hotel in Florence
#11 Luxury Hotel in Florence
#12 Romantic Hotel in Florence
#24 Family Hotel in Florence
#25 Business Hotel in Florence

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