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Ponte Vecchio Suites & SPA

Certificate of Excellence
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Via De' Belfredelli 9, 50125 Florence, Italy
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10% off room rate
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Best prices for: 1 room 1 guest
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Ponte Vecchio Suites & SPA
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223 Reviews from our TripAdvisor Community

Traveler rating
    170
    41
    5
    7
    0
See reviews for
68
101
6
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • German first
  • Italian first
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English first
  • All months
    (223)
  • Mar-May only
    (64)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (51)
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There are newer reviews for Ponte Vecchio Suites & SPA
See the most recent reviews
Tokyo, Japan
1 review
5 of 5 stars Reviewed December 9, 2013

Every time I visit Florece, I stay at this hotel, since its staff (Larisa and Tatiana) are very kind and professional. When I have any problem, they solved quickly with kind and I really enjoy every single day at this hotel. Now,,, I look forward to seeing them and I strongly recommend this hotel to everyone. It will be a... More 

Was this review helpful? Yes
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review

Dear maifer04, We appreciate you taking the time to share your wonderful feedback in TripAdvisor. Thank you also for your continuous loyalty. I am glad to hear you are very pleased with our facility and service. I will pass on your comments to my team members. We are looking forward to your return. Warm regards, Fargion Micol - General Manager More 

New York City, New York
1 review
5 of 5 stars Reviewed December 7, 2013

We loved this hotel! It's the perfect location - you can literally walk to every sight in Florence within a few minutes (20 minutes max for the stuff furthest away) and it's 1 block from the Ponte Vecchio, yet secluded just enough where it's quiet and there's no hustle and bustle around your hotel when you're trying to relax and... More 

Was this review helpful? Yes
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review

Dear Butchcjg, Thank you for the high-ratings and the great feedback. We are happy to hear that you loved Ponte Vecchio Suites & Spa, its location and the super clean, functioning, spacious suite. We are also glad you appreciated the Italian breakfast served in the room. I’m very delighted that you enjoyed your stay and that we were able to... More 

Paris, France
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2013

Pretty sure that this hotel will be one of the best choice anyone can make for perfect stay in Florence. The room was very spacious with small kitchenette and couch. The bathroom was also big and there was a jacuzzi. The breakfast was served in our room and it was just right quality! I and my friend enjoyed every minute... More 

Was this review helpful? Yes
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review

Dear HS0103, Thank you for sharing your experience and for recommending Ponte Vecchio Suites & Spa to those travelers looking for a perfect stay in Florence. I am glad that you enjoyed every minute of your stay, the spacious suite, the Jacuzzi tub and breakfast, too. For all your future bookings enter the special code LOYAL to receive a discount,... More 

Bengaluru (Bangalore), India
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 14, 2013

We enjoyed the hotel thoroughly, the hotel delivered all what it promised. Spacious room for European standards. Excellent service rendered by the front office. they even gave us suggestions for dinner options in town. it is perfectly located in the centre of Florence yet away from the hoards of tourists. A big thumbs up to this hotel.

Was this review helpful? Yes
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review

Dear Chicu88, Thank you for choosing Ponte Vecchio Suites & Spa for your stay in Florence and for taking the time to share your positive experience with other TripAdvisor users. We always enjoy hearing back from our guests and see how we are performing. I am very pleased my team took good care of you during your stay and that... More 

koln
1 review
5 of 5 stars Reviewed November 9, 2013

First of all I booked my room with this hotel really late on the date of departure most hotels would not except late check ins, miss lausis waited for me to get late to check me in anyway.miss lausis and her staff David and Tatyana would lose there "left" arm just to make sure your stay was a complete memberale... More 

Was this review helpful? Yes
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review

Dear nathan r, Thank you for choosing Ponte Vecchio Suites & Spa for your stay in Florence and for taking the time to write about your experience. We are delighted to read this great feedback about our services and facilities. It is nice to know that you liked the location, the rooms and that you would rank us among the... More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 1, 2013

Would highly recommend this hotel. We had a room on the ground floor and it was very spacious for European standards. We had a lounge area, bedroom, dressing area with wardrobe and great bathroom with big spa bath. There was free wifi which had a good signal for sending emails and skyping. Breakfast was delivered to our room each morning... More 

Was this review helpful? Yes 1
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review

Dear Macsisters, Thank you for recommending Ponte Vecchio Suites & Spa to other TripAdvisor readers and for this wonderful feedback! Your taking the time to write about your experience is highly appreciated. We are delighted to read that you loved the Studio Suite with its big spa bath and kitchenette, the excellent free wi fi, the breakfast served in the... More 

Hong Kong
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 28, 2013 via mobile

We stayed at Ponte Vecchio Suites for only one night at Florence. The decor was contemporary and stylish, very much reflected by the photos. Location was excellent, within 20 minute walk of all major sites. The service was "interesting" - the lady who greeted us during the day when we checked in was very friendly and helpful. She even helped... More 

Was this review helpful? Yes 1
S F, Proprietario at Ponte Vecchio Suites & SPA, responded to this review

Dear BeeHYW, Thank you for taking the time to post your review and for the kind words about our hotel. I want you to know we share all comments with our team in an effort to recognize our staff who have performed well. We are happy you found the suite to be as contemporary and stylish as on the photos.... More 

Los Angeles
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2013

Ponte Vecchio Suites was the first place we stayed in our adventure in Italy. We couldn't have asked for a better experience. The location is perfect and very very close to everything, but out of the main traffic of Florence. The staff is warm & inviting... always greeting you with a smile, and there if you need anything. The room... More 

Was this review helpful? Yes 1
S F, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review

Dear TrishaLynnLosAngeles, Many thanks for the kind comments you shared on TripAdvisor. I am delighted to hear that you appreciated our friendly, helpful staff and experienced a warm & inviting atmosphere here at Ponte Vecchio Suites & Spa. I will ensure that your comments are passed on to them. Guest experience is what matters most and it is always rewarding... More 

Florence
1 review
4 of 5 stars Reviewed September 15, 2013

Close enough to walk to everything yet secluded enough to feel you are getting away from crowds. Small hotel in nice neighborhood with only few staff running show, capable hardworking and very nice..!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review

Dear D J, Thank you for choosing Ponte Vecchio Suites & Spa for your stay in Florence and for your comments following your stay with us. We are glad that you have enjoyed our small hotel, hidden, secluded and yet centrally located, in nice neighborhood. Allow us to thank you for your time to share this experience and mention our... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2013 via mobile

We just spent a night at the Ponte Vecchio Suites and were amazed by their customer service. The front desk staff was extremely friendly and helpful both with the rooms and with practical tips on things to say to local stores to be sure we are not ripped off. Breakfast was included with our room, and it was room service... More 

Was this review helpful? Yes
pontevecchiosuites, Direttore generale at Ponte Vecchio Suites & SPA, responded to this review

Dear therealgregmartin. Thank you for taking the time to write and post your comments about your recent stay with us. I'm glad that our front desk staff was extremely friendly and helpful and that you’ve found our customer service to be amazing. On behalf of our entire staff thank you for your kind words. We hope to have left a... More 

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