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All 460 Florence hotels

Hotel Palazzo Benci

3.0 of 5 Hotel   |   Piazza Madonna degli Aldobrandini, 3, 50123 Florence, Italy
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Ranked #261 of 460 Hotels in Florence
A recent review
5 of 5 stars Reviewed August 6, 2014
GerdaVor Western Cape, South Africa
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86 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
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English first
Western Cape, South Africa
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 6, 2014

This hotel was lovely, and very reasonably priced. Staff friendly, helpful and can speak English! Close to the railway station but away from the noisy main road (via Nazionale, don't stay in any of these hotels especially NOT Hotel Sempione) We spent our first night in Florence in the latter and it was awful. Luckily we walked past Palazzo Benci... More

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Portland, Oregon
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2014

The room was perfect...it was exactly what we needed. It was clean, comfy, location was perfect....the staff was very kind in both English and Italian. In the caos that comes with travelling this was a welcomed stop! Thank you to the crew and management at Palazzo Benci, your sincerity was appreciated.

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Harrisonburg, Virginia
18 reviews 18 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 14, 2013

Perfect location downtown, walking distance of everything and close to train station but beyond the main stress loaded with hotels capturing tourists stepping off the train. The front desk personnel (both the male working the 11-11 shift and the female working the other shift were most helpful with recommendations and maps, and always greeting when arriving or farewell when leaving.... More

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Senior Contributor
21 reviews 21 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 2, 2013

Great location. Very short walk from the train station. The staff was very friendly. The rooms were very nice and the breakfast was good. Lots of restaurants and bars close by. You can walk to whatever you need from this hotel.

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Des Plaines
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 27, 2013

After searching for a hotel in Florence for a long time, we came across Palazzo Benci. Their room rates were much less than other hotels for our intended stay, so we were dubious. The hotel and our stay could not have been nicer. The staff was very welcoming and our room was clean and neat. The hotel is located very... More

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Davis, California
1 review
2 of 5 stars Reviewed October 26, 2013

We stayed in a triple room in Oct 2013. Pros: the location is great and the breakfast was good. Cons: lacking in cleanliness - sheets and blankets were stained, black mold was growing along the edges of the bath tub. Overall, dreary worn and musty. We would not stay here again.

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Llanelli, United Kingdom
Top Contributor
52 reviews 52 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 16, 2013

A Nice hotel in the centre of the historic city of Florence I was there on business with other people. the staff were friendly and helpful, the room was good, though a little small. There were some nice public areas. Breakfast was good an ideal base near the station and to explore Florence. Would happily go back again

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Top Contributor
52 reviews 52 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 30, 2013

Great location for a base in Florence with walking distance to train station and most important places to visit. Otherwise a worn out place with weary service. Our room was very small and the twin bed was only 140 centimeters wide. For next trip I would try another hotel.

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hove, england
Top Contributor
150 reviews 150 reviews
52 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed July 4, 2013

This lovely hotel is about 5 minutes walk from Santa Maria Novella train station. Note that there are 2 exits from the station, so turn left when you exit the platform. The man on reception (who does the 2-11pm shift, I believe) was very friendly and welcoming and instead of asking us to fill in forms, just took our passports,... More

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1 review
3 of 5 stars Reviewed June 9, 2013

The only hotel we stayed in our 2-month vacation that charge a 2-yr old child. We also felt discriminated because of the way the receptionist look at us and keep on counting us maybe thinkingwe might hide someone. But no, we paid the same way other foreigners do. Just because we are asians you will treat us differently? We are... More

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Additional Information about Hotel Palazzo Benci

Address: Piazza Madonna degli Aldobrandini, 3, 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Palazzo Benci 3*
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