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Tourist House Santa Croce

Via Ghibellina 95, 50122 Florence, Italy
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Tourist House Santa Croce
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Ranked #513 of 557 Florence B&B and Inns
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29 reviews from our community

Traveler rating
    2
    2
    6
    3
    16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (29)
  • Mar-May only
    (14)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (3)
  • Dec-Feb only
    (4)
All months
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights in the week just been. Facilities are very old and run down, beds, bathrooms, kitchen, but I guess you can't expect much when you are going cheap. It just isn't in the same league as hostels which are decked out for the modern traveller. Also in a very noisy street location, so not the best... More 

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Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 3 weeks ago

Our first turn-off with this hostel was the complete lack of signage- fortunately a nearby hotel doorman pointed us to the right building (clearly it wasn't the first time he had been asked). The hostel itself was dilapidated at best. The lack of security was our main concern- we specifically checked for luggage storage lockers before booking and those were... More 

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Travelers are raving about these Florence hotels

Lisbon, Portugal
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 10, 2015

The owner is friendly and the location is excellent which is in the historical centre of the the city. The beds are uncomfortable and the rooms are overcrowded of travellers. the kitchen and toilets are not very clean.

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1 review
1 of 5 stars Reviewed March 2, 2015

DO NOT STAY HERE! I planned on staying here for 3 nights as the location is excellent but in the end, far from worth the price. The staff was unfriendly and for the most part non existent (1 staff member for 1 hour between Friday and Saturday), the place is dirty and not even the toaster worked and as you... More 

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Newcastle, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2014

If your a backpacker, looking for somewhere cheap and don't mind a great homey feeling share house atmosphere this place is Perfect!! My partner and I are 22 and have been traveling for the last 10 months. We arrived at Tourist House Santa Croce at 8pm with no booking but the staff were extremely friendly and arranged us a room... More 

Was this review helpful? Yes 1
Oxford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 10, 2014

When we turned up at the address listed for the hostel we were informed we were staying somewhere else nearby. This was a building under renovation just around the corner, where there were no staff on site and no facilities beyond a bed and a bathroom; security was also low. It was noisy with sounds from neighbours within the building... More 

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Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 21, 2013

During a recent trip around Europe I stayed alongside with a friend in a number of hostels in various cities. This hostel was the WORST one of the lot by a considerable distance!! We paid for a twin room, as we had stayed in dorms for the majority of time and decided to 'treat' ourselves, how wrong could we have... More 

Was this review helpful? Yes 3
Brussels, Belgium
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 9, 2013

Positive: location. Negative: the rest... Reception closes at 7pm so you better arrive early. Our room was clean but beds not very confortable. Basically, when you arrive it seems ok. But then you want to go to sleep... and there it starts:-(. First night: friends of the owner ringing and banging on the door at 2 am and leaving at... More 

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United States
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed July 22, 2012

We selected this B&B because of its cheap rates and location. This experience turned into a lesson in knowing the difference between price and value. Due to the conditions of the rooms (dirty bathrooms, lack of towels and insects) we were forced to move to another hotel. It's a real shame. This property could be amazing if it were managed... More 

Was this review helpful? Yes 3
1 review
1 of 5 stars Reviewed May 30, 2012

It sucked. It was really loud. I couldn't find the person in charge to get towels and stuff and one of the days there was no toilet paper in the whole place. No lockers, the place was really hot and it was too expensive.

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