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Plus Florence

2.0 of 5
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Via Santa Caterina D'Alessandria, 15-17, 50129 Florence, Italy
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Plus Florence
Best prices for: 1 room 1 guest
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Ranked #67 of 234 Specialty Lodging in Florence
A recent review
5 of 5 stars reviewed 2 days ago
Adrian A Greater London, United Kingdom
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1,183 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Greater London, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We went for dinner with friends last night to Sostanza ,a little off the beaten track restaurant. Their children had lived in Florence for a while and this was their favourite restaurant. Our meal was delicious I had the famous chicken in butter served in an iron dish. My wife had the steak which was soft as butter and very... More 

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Madrid, Spain
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

The situation of the hostel is great and services were quite good but it's rather noisy and most importantly the bed of our room (305) had bed bugs and I finished the weekend with more than hundred stings because of that. I was expected a best memory of Firenze...

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Anytime people were checking in or out (basically between 9 and 5) the lobby area is so congested you won't get help for any other issues. We had booked a 4 bed dorm but were given a 5 bed dorm (they don't even offer these, an extra bed was crammed in the room and we were refused a price drop... More 

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Plus F, Responsabile relazioni con la clientela at Plus Florence, responded to this review

Dear guest, thanks for your comment. I am a bit surprised by reading your review: some of our 4 beds-dorms have 2 bunk beds, one of which has a double bed under, but it's considered and sold as one single bed. As we are the most popular hostel in town Reception is busy at check out time (10am) and check... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We booked a double room and received a room with one double bed and two single beds. we had lots of space and the room was very clean and comfortable. We liked it very much! The only problem is no kitchen in the hostel, we can't cook our own food but they have a restaurant to provide breakfast ( all... More 

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Plus F, Responsabile relazioni con la clientela at Plus Florence, responded to this review

Dear guest, thanks for sharing your opinion. I am happy you loved the room, when it's possible we offer free upgrade to better satisfy our guests! We also have a lot of free facilities, such as swimming pool (indoor and outdoor), internet point with free boarding pass printings, free WIFI, reception 24/24, gym, luggage deposit. Breakfast i really tasty and... More 

Bengaluru (Bangalore), India
1 review
4 of 5 stars Reviewed 1 week ago

had a very good experience!. for the price you really get a good room at a nice locality close to center of florence. we were a family of four, had a good time here..breakfast served was really good.. in house restaurant food had variety & tasty ! service at reception was very quick.

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Plus F, Responsabile relazioni con la clientela at Plus Florence, responded to this review

Dear guest, thank you very much for sharing your opinion. I am glad you loved the location and our facilities. The restaurant offers many different types of International and Italian dishes for an excellent value for money. Thanks for visiting us! More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Beware of the early checkout time. At 11 o'clock they knocked on our door and told us they would charge us for an extra night. Maybe our own fault but they could have said something as we checked in. There were also a lot of teenagers running around being...teenagers.

Was this review helpful? Yes 1
Plus F, Responsabile relazioni con la clientela at Plus Florence, responded to this review

Dear guest. check out time is by 10am and we also offer a free luggage room to store guests' bags. Best regards More 

New Jersey
Contributor
18 reviews 18 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a room with a nice kitchenette and dining table, which was quite nice for when we got dinners back to the hotel for our kid. Spacious room again for all the running around without hitting walls (again for the kid). Clean. Great location. ~10 min from the train station and ~7 min from San Lorenzo leather market. Very... More 

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Plus F, Responsabile relazioni con la clientela at Plus Florence, responded to this review

Dear guest, thanks for sharing your opinion. Plus Florence is an ideal accomodation for both children and adults as we offer many different facilities (kids love the pool and free WIFI!). Best regards More 

Enschede, The Netherlands
Contributor
20 reviews 20 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hostel offers structure and basic services as a hotel do. The rooms are comfortable, and even when sharing with 7 more people it offers some privacy. The bath and toilet is inside the room, so you will not share it with a lot of guests. Everything was really clean and tide. The service at the reception is fast and... More 

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Plus F, Responsabile relazioni con la clientela at Plus Florence, responded to this review

Dear guest, thank you for writing your opinion. I am glad you enjoyed your holiday at Plus Florence and our facilities. We have a chill out terrace on the rooftop to enjoy the great city view lying on a deckchair! Best regards More 

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is one of my favourite hostels in Italy, I was here for a week or so on two seperate occasions, both times I had no complaints. It's always clean and up together, the staff are always friendly and helpful. There's always something going on in the bars so they keep you entertained aswel. Iv recommended friends stay here and... More 

Was this review helpful? Yes
Plus F, Responsabile relazioni con la clientela at Plus Florence, responded to this review

Dear guest, thanks for sharing your opinion! I am so happy that you always love staying at Plus Florence! Come back soon to visit us! Best regards More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Plus Florence was a pleasant surprise. It’s a large hostel that has two buildings very close to each other. I was placed in the second building which takes less than a minute to walk to from the main hostel. Rooms are big and very clean. Lockers available in the room, as well as towels. No deposit needed for anything. Shower... More 

Was this review helpful? Yes
Plus F, Responsabile relazioni con la clientela at Plus Florence, responded to this review

Dear guest, thanks for sharing your opinion. I am glad you loved your stay and hope you could come back again in the future. As you saw the reception is always busy and sometimes we can't check all the people coming in but we have cameras in the hall and in the floors. There are 10 people working at the... More 

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