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Hotel Il Duca

Via della Pergola 34, 50121 Florence, Italy
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Hotel Il Duca
Best prices for: 1 room 1 guest
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123 Reviews from our TripAdvisor Community

Traveler rating
    7
    34
    30
    20
    32
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24
66
2
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Florence, Italy
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My parents stayed there and it was horrible!!! Rooms are fine but service is awful! As long as there's no problem - it's a nice place for a VERY SHORT STAY. The HELL begins with a problem. God forbid if something is BROKEN in your room - door lock (?!?!?!) or air conditioning(!!). The staff immediately gets defensive and angry,... More 

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Vancouver, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 9, 2014

rooms on ground level have a lot of trafic noise no air conditioning very bad customer service no welcome no smiles attitude very bad as if custimers are a problem nobody speaks english no effort made to feel guests wecome

Was this review helpful? Yes 3

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Sofia, Bulgaria
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed July 13, 2014

Hotel Il Duca, thank you for the nice two day in Florence. Perfectly located hotel close to all attractions and to the train station. The owner was friendly and although he didn't speak english, there was no problem to understand our questions with the slight help of a dictionary! The room - perfectly cleaned, sheets snow white, air conditioning working... More 

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Oud-gastel, The Netherlands
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 22, 2014

Super location for a city trip to this marvelous city. Within a few minutes walk from all the things you must see in Florence. The owners were nice and friendly. A pitty that they only speak italian. therefore communication was a bit diffecult.

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Was this review helpful? Yes 1
Harrisonville, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 30, 2013

Nice family owned hotel that is a short walk from the Duomo. The family that runs the place is quiet. The Daughter speaks some english the older couple does not. As long as you are polite and considerate you will have no problems with them. Since they do not speak english, we just went down by the Duomo to get... More 

Was this review helpful? Yes 1
Belo Horizonte, MG
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 27, 2013

Terrible! Bad breakfast, the minimum temperature of the conditioning air is 24oC, it don't have loundry, the minibar did not working, the lobby is always with nobody and is easy to anyone get in the hotel. The family who is in charge of the hotel is unlikable and never try to be helpful. It seems that they are making a... More 

Was this review helpful? Yes 3
Faaborg Denmark
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 27, 2013

A nice family owned hotel. They were welcomming us in a very nice way. They speak mostly italian, so it´s an good idea to bring a wordbook. The rooms are very clean and the breakfast is good, bread, juice, cornfalkes cheese, cereals, coffee, tea, cakes, milk and more. It´s an quite old couple, who did their best to please us... More 

Was this review helpful? Yes 1
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 6, 2013

Wasn't sure what to expect after reading poor reviews on here but we consider the room to be just a base so thought it wouldn't be a problem. However we were wrong. First impressions of the hotel are that the staff are not friendly and barely speak English so it is difficult to communicate. We arrived at 10am and our... More 

Was this review helpful? Yes 3
New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 5, 2013

We stayed in Il Duca hotel 4 nights at the end of June 2013. The location is good but it is run by very unfriendly family. The first strange thing was a notice that the guests cannot stay in rooms from 11 am to 3 pm because of cleaning and any food put in refrigerator will be thrown away. Safe... More 

Was this review helpful? Yes 2
Bucharest, Romania
Contributor
15 reviews 15 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 12, 2013

While indeed situated a few streets away from main attractions, clean, with wonderful decorations, the hotel lacks terribly in hospitality. When arriving there, we were greeted by a receptionist that spoke only Italian, our room was supposed to be ready at 3 pm but when we got there we had to wait until 4 pm for it to be cleaned.... More 

Was this review helpful? Yes 2
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